In over 26 years of experience, the author has held several technical and managerial roles in telecommunications and logistics operations. They specialized in satellite connectivity and developed telecom networks for banks in Venezuela. Later while at DHL, they helped modernize telecom infrastructure, learned database systems, and became IT Manager. They then managed the logistics unit, growing sales significantly and overseeing a new facility. Further experience included domestic business development, network design, and promotions to Nation Operations Manager and Service Director, consolidating customs operations and improving cost control and service metrics.