Atkinson's Pharmacy has been providing pharmaceutical services in Orange Park, Florida for over 50 years. They offer prescription processing and delivery, medical records maintenance, clinical services, staff training, and durable medical equipment to long-term care facilities. Atkinson's utilizes automated systems and a staff of clinical pharmacists to efficiently serve customers. They invite the recipient to contact them to discuss their services and how they can best meet the needs of residents.

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100 Old Orange Park Road
Orange Park, Florida 32073
Serving Since 1959.

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Dear Care Provider,
Since 1959 Atkinson’s Pharmacy has been providing quality pharmaceutical services by
listening to the needs of our health care partners and their residents / patients. Over the
past five decades we have remained committed to providing the best service with approved
medication compliance and reliable distribution avenues.
Over the years, Long Term Pharmacy practices have advanced and we have made the
necessary investments to improve our efficiency and remain compliant with new
government mandates. Our utilization of advanced automated robotics, dispensing systems,
electronic medical records (EMARS) and E-prescribing have allowed Atkinson’s to remain
very efficient and reliable. Our growing staff of clinical pharmacists has allowed us to
expand our services and elevate the level of our customer care.
In addition to your resident’s medication needs, we also offer a complete catalog of
medical supplies which we remain very competitive to all larger suppliers. Atkinson’s
carries a full line of Durable Medical Equipment for purchase or rent to help provide
complete comprehensive care. Lastly our complete compounding pharmacy of both sterile
and Non-sterile products.
With our CARE 360 Campaign we have instituted a direct line of communication with
both the Administrator as well as the Director of Nursing. This allows us to remain fervent
in our efforts to bring the best possible services to the residents of your community.
We are confident in our ability to deliver the highest quality of care within a manageable
cost factor and welcome any additional suggestions you may be able to offer that would
assure an even greater result for your residents.
We would welcome the opportunity to share more about Atkinson’s Pharmacy and would
also appreciate the opportunity to earn your business. Please contact me by any of the
attached methods below. I look forward to speaking with you soon.
At your service,
Todd Smith
Director of Business Development.
W. 904-264-7578 C. 904-773-3550
ToddSmith@Atkinsonpharmacy.com
www.Atkinsonpharmacy.com

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Executive Summary of Atkinson’s Healthcare.
100 Old Orange Park Road, Orange Park, FL 32073
904-264-7578
www.AtkinsonPharmacy.com
Atkinson’s Pharmacy is a locally owned and operated Regional Institutional Pharmacy
company that has been serving residents in the Jacksonville area for over 50 years. For
over 25 years we have been providing long term care pharmaceutical services in North
Florida to residents of Skilled nursing, Assisted living and Correctional facilities.
Our Mission Statement -
To become an integral part of your team with a focus on providing excellent outcomes for
your residents through our many services including prescription processing and delivery,
Medical records maintenance via direct interface with your medical records system or
Paper charting, clinical intervention, staff training and cost containment, Specialty
Compounding, Durable Medical Equipment and Medical Supplies.
It is our goal that you consider Atkinson’s a partner in the health maintenance of your
residents and to rely on us to provide solutions through our expertise and experience in
serving clients in the North Florida region for two generations.

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Operating Executive Team Structure –
Our competitive advantages would be that we are a local company. Atkinson’s is not a
franchise or a part of a large chain of corporately supervised pharmacies. We provide
specific clinical, operational and financial services from our offices in Orange Park, Florida.
This structure provides advantages. Our “billing people” interact with our “filling people”.
This provides better results when dealing with formulary issues, individual preferences and
cost control.
We also have our medical records staff interacting with pharmacists constantly to make
sure that your medical records are complying with your individual desires. Our staff and
owners all live in the community and have a vested interest in maintaining strong
relationships with your staff, residents and their families.
Atkinson’s is a Chapter “S” corporation and since 1993 has been owned and operated by
the second generation of a local family. Atkinson’s currently employs forty fulltime
employees.
Customer Service Strategy.
 Atkinson’s strives to provide excellent customer service by working with your staff to
determine your needs and expectations.
 The next step is to develop “Standardized Operating Procedures” specific to your
organization which are communicated to all our departments.
 Through this process we develop a consistent, reliable model that we use to guide our
services for your facilities.
 Things change so as your staff or ours discover better ways of serving you, our model is
modified to continually enhance and strengthen our relationship.
 If a service failure should occur, your staff will have direct access to the clinical
director and operations director of our company to immediately address any
situation.

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Management Team -
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Robert Allen, President of Atkinson’s Pharmacy.
Rob is the chief executive officer and has been with the corporation since 1981. Mr. Allen
is responsible for shepherding the clinical and operational staff that makes up our company.
He is part of the second generation ownership team and has over 30 years’ experience in
all aspects of pharmacy operations and management.
Tudor Jones III, Director of Pharmaceutical Services.
Tudor is our clinical head and has been with us since 1996. Tudor Jones is responsible for
all clinical operations of the pharmacy. He works closely with our clients to make sure that
our services are in line with their expectations. He has 33 years of experience in the Long
Term Care industry in the southeastern United States. He is Board Certified in many
practice areas of geriatric pharmacy including Infectious Diseases and is a tenured clinical
professor at several schools of pharmacy. Tudor is a registered and consultant pharmacist
in Florida and Georgia. Mr. Jones is a Veteran of the US Army.
Todd Smith, Director of Business Development.
Todd is the newest member of our team. He brings over 20 years of sales and executive
level account management experience. He is responsible for making sure that we are
engaged with our clients to continually refine and improve the services we provide. Todd
advocates for the increased service needs of each community. Todd acts as liaison for all
community and regional events. Mr. Smith is a Veteran of the United States Navy.

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Bertha Rivera, RN. Educational Coordinator.
Bertha came to Atkinson’s in 2001. Mrs. Rivera works closely with our facilities to provide
customization to meet the unique nursing needs of each facility. She teaches several
educational classes each month in the areas of staff development. She conducts on site
services such as Med- pass Review, Med Cart Audits and Med Tech Classes. Mrs. Rivera
is a Veteran of the United States Navy.
Kimberly Deal, Corporate Accounts Manager.
Kim who is on the ownership team has been employed by Atkinson’s since 1972. Her
expertise is in areas of finance and accounting. Kim has a keen eye for detail and audits all
the charges that are ongoing at all facilities. She works directly with each facility daily to
ensure accurate billing and accounts payable. Kim is also our corporate HIPPA
Compliance Office.
Laura Cox, Private Accounts Manager.
Laura has been a staff member since 1995 and has become our expert in dealing with
Medicare D plans, formularies, prior authorizations and other insurance billing issues. Mrs.
Cox works closely with the family members that are paying the pharmacy bills. She is
friendly, compassionate and efficient in dealing with all the issues that come with billing 3rd
parties for resident’s medication. Laura also will be working closely with members of your
staff to take a proactive approach to the billing process.

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A Brief Description of Pharmacy Services
 Prescription Dispensing.
 Comprehensive Quality Assurance Department.
 Clinical Screening employing the latest DUR software.
 Delivery Tracking Based on UPC Bar Code Scanning of each prescription.
 Returns Tracking Based on UPC Bar Code Scanning of each prescription.
 Automatic Refills of Routine Oral Solids available.
 Compliance Packaging available.
 Medication Regimen Review on every new admission within 72 hours.
 Med Tech Certification classes for the ALF staff taught monthly. Initial and Re-certification
Course
 In-house Medical Records staff for quality assurance performed by registered nurses
 In-house Accounts Receivable for better satisfied families.
 Dedicated staff for expediting narcotic orders.
 IV preparation in USP 797 Compliant Clean Room.
 Pharmacist participation in facility Q/A meetings.
 Professional and courteous delivery drivers perform routine deliveries.
 Pre-Admission drug pricing for better facility decisions.
 In-house Prior Auth staff to navigate Medicare D plans.
 IV certification and other educational classes available at reduced cost.
 Compounded items available for special prescription dispensing for needs in wound care,
hospice care.
 Med Pass reviews and cart audits.
 Medical supplies available for Wound care, Urological, Nutrition, Ostomy, Diabetics,
Respiratory, Edema, Incontinence etc.
 Electronic orders accepted from prescribers. Multiple levels of integration available for
facility electronic order processing from acceptance of system generated orders to full bi-
directional interface with pharmacy system.
 Operational 24/7 365. We are open if you are open. We customize your deliveries based
on your schedule needs. We deliver 7 days a week as well as STAT orders.

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Safety and Quality:
Atkinson’s Pharmacy uses a multifaceted approach to insuring patient Quality of service
and safety. Advanced technology assist us with maintaining that service to the highest of
standards.
 Continuous Quality Improvement program in the pharmacy with regular
meetings to discuss positive and negative outcomes.
 Pharmacists with Consultant Pharmacist licenses involved in the day to day
operations of the pharmacy.
 All technicians are registered by the Florida Board of Pharmacy.
 Document imaging software and pharmacy workflow software enable a copy of
the original order to be viewed at each step in the filling process from
prescription entry, to pharmacist verification, to dispensing, to pharmacist
quality assurance checking, to sorting for delivery.
 Robotics are used to fill our faster moving products to reduce the chance of
human error.
 1D and 2D Bar Coding is used throughout the system to help eliminate errors.

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Academic Affiliations -
In the past 15 years, Atkinson’s Pharmacy has established academic affiliations
with the following nationally accredited schools of pharmacy and major universities.
Atkinson’s is positioned to expand these Academic Affiliations into future health
science programs, such as nursing, physical therapy and other public health
professions. Improving the accessibility, affordability and quality of health care
depends on greater teamwork and collaboration among pharmacy, nursing and
medical players. Atkinson’s is commitment to integrate professional education
among the future health science professionals which will result in better treatment
of our senior citizens residing in hundreds of long term care facilities. Our current
academic affiliations are listed below:
University of Florida, Gainesville Campus.
University of Florida, Jacksonville Campus.
University of Florida, Tampa Campus.
South University, Savannah, Georgia
South University, Colombia, South Carolina
University of North Carolina, Chapel Hill, North Carolina

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I.T. Integration and System Capabilities –
Atkinson’s Pharmacy embraces technology and is committed to incorporating
hardware and software that will help us achieve our goals of improved patient
outcomes, improved quality & safety, improved productivity and improved
communication.
Today, we are riding the newest wave of technology as facilities evolve into
electronic medical records and paperless systems. Many software companies are
developing their own way of handling these issues and we remain as flexible as
possible when dealing with each company.
We have gladly interfaced our pharmacy system with multiple EMAR software
systems. This provides a real time bi-directional interface to facilitate order entry
and fulfillment. Interfacing two totally different systems presents some challenges
but we are committed to work with each software provider to continually improve
the reliability of their software.

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Standard services include:
 Orders filled in compliance packaging.
 Medication Regimen Review on request.
 Delivery daily, 7 days a week.
 Proof of delivery on request.
 Pharmacist on call 24x7x365.
 Emergency medication kit formulary to your specifications.
 Med carts for each nurses station
 Treatment carts for each nurses station on request
 Fax machines for each nurses station
 Pharmacy staff participation in facility Q/A meetings
 Maintenance of resident’s medical records, paper or electronic.
 Telephone consultation by pharmacists
 Resident billing account maintenance
 Weekly cycle filling to eliminate manual ordering and reduce waste
 Atkinson’s is operational every day of the year.
Additional Services:
Medical Records –
This monthly printing would include Physician Order Forms, Medication
Administration Records, Behavior Monitoring Forms, Treatment Forms, and
Customized Forms.
External Electronic Medical Records –
Atkinson’s is currently interfaced with the following EMAR Software programs:
Accuflo. Matrix
American HealthTec. Eldermark
ALIS.
ALMSA.
Correctec.
Catalyst.
QuickMar.

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Additional services cont.
IV Nursing assistance - Available for facilities that do not currently
have a certified technician.
Subcontracted through an outsourced nursing company:
Excellence in Nursing Incorporated, www.yourivservice.com
Excellence In Nursing Incorporated provides 24 hour emergency and non-
emergency nursing services for the placement of Picc Lines, Midlines and
Peripheral IV lines throughout South Georgia and Florida. These charges are
submitted at our invoice cost and passed through without markup.
Atkinson’s Daily Meds.
Atkinson’s pharmacy has implemented a Medication Management and Home
delivery program for Residents remaining at home, Rehabilitation patients
being discharged to their home as well as Independent residents of an Assisted
Living community. Working closely with Home Health partners with specific
pharmacy need for their customer and we are committed to finding the greatest
result. We are capable of resourcing Durable Medical Equipment, Medical
Supplies as well as Home Medication services.
Visit us at: www.AtkinsonsdailyMeds.com

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Institutional references available upon request.
Atkinson’s currently services approximately 70 long Term Care communities
Within the Northeast Florida & Central region.
Medical Director References –
Gaines Martin M.D. Medical Director (904) - 994- 0102
Ammala Cantrell M.D. Medical Director (904) - 673-5553
David Samara M.D. Medical Director (904) - 451- 5378
George Platt M.D. Medical Director (904 - 264- 4510
Mark Messinese M.D. Medical Director (904) - 247- 7778
Michael Stephens M.D. Medical Director (904) - 264- 9293
William Sessions M.D. Medical Director (904) - 264- 8621
Stephen Gill M.D. Medical Director (904) - 264- 6404
Rick Sanders M.D. Medical Director (904) - 318- 7487
Zhi Jian Yu M.D. Medical Director (904) - 751- 6200
James Lowlor M.D. Medical Director (904) - 265-8209
Directors of Nursing References –
Willar Spencer, R.N. (904) - 278-4442
Pamela Bently, R.N. (904) - 731-8230
Linda Jones, R.N. (904) - 834-7578
Darcell McClelland, R.N. (904) – 646-4699
Latwanda Ford, R.N. (904) - 246-9900
Tamra Moore, R.N. (904) - 636 -0142
Jane Kowalski R.N. (904) – 724-4726

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Active memberships:
www.FHCA.org
www.Pharmview.org
www.FLAssistedLiving.com
www.ASHP.org
www.ASCP.com
www.PCCA.com
Technology Partners:

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