This document discusses branding and the branding process. It defines branding as the complete experience between a product/company and its consumers. When done effectively, branding builds loyalty and community. The branding process is a collaboration between agencies and clients and incorporates various communication, design, and marketing disciplines. It involves five key steps: positioning, perception, value, content, and sales. Each step is supported by specific branding practice areas like messaging, design, public relations, social media, and marketing.