This study uses the IPA model to evaluate the service quality of the Lung Ngoc Hoang Tourist area. Research data were collected by convenient sampling with a sample size of 197 tourists who have ever visited and experienced the service at the Lung Ngoc Hoang tourist site. The research results show that only 8 over 30 criteria measuring the service quality rated by tourists have better performance levels than expected. In general, visitors claimed that the service quality of the Lung Ngoc Hoang tourist site does not meet their expectations. In particular, the criteria that are most rated not meeting the expectation are Plenty delicious dishes, specialties, and rich souvenirs and Good communication system . Then follow the criteria Convenient transportation system , Guaranteed security , and Quick resolve of customers complaints and problems . Nguyen Thi Bich Thuy | Nguyen Quoc Nghi "Evaluating the Service Quality at Lung Ngoc Hoang Tourist Site, Hau Giang Province" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd35905.pdf Paper URL : https://www.ijtsrd.com/management/management-development/35905/evaluating-the-service-quality-at-lung-ngoc-hoang-tourist-site-hau-giang-province/nguyen-thi-bich-thuy
One of the problems in big cities are transportation.They solve this problem by providing mass transportation such bus or train. People use this facility to travel between surrounding cities or within the city. Jakarta recently has a new public transportation called TransJakarta which serving people travelingfrom nearby cities and in the city.In order to move or doing business between places people in Jakarta use TransJakarta This research aims to analyse ticket price, service quality and customer value toward customer satisfaction. We conducted a research by using questionnaires given to thepassangers and developed a model using a multiple regression to process the result from questionnaires. Samples were taken from The number of sample for this reseach was 130 customers taken from one bus stop which passengers traveled from BSD City to Grogol and Slipi. The results from partial testing showed that customer value andservice quality have effect on customer satisfaction while ticket price does not have effect on customer satisfaction.
Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction...AI Publications
Hospitality industry is a billion dollars industry, which includes many activities, from which main is hotel business, tourism services, event planning and transportation. This industry is a quick growing industry, where main factors are service quality and customer satisfaction. No any hospitality industry property will not survive if they are not oriented on their consumers, notably, to meet their needs, requirements and expectations, so that the image of the company will enhance. The hospitality industry faces with different difficulties than organizations which produce products due to the dissimilar nature of service in comparison with a product. In service industry there is a greater probability to fail, rather than in product sales. Service quality has been revealed as a key factor in search for sustainable competitive advantage. Satisfying and retaining customer has been recognized as an important factor in hospitality industry. Nowadays like never before, fulfilling consumers’ requests remains the greatest challenge. In the hospitality industry, the consumer is not only the part of the actual consumption process, but moreover often has preset service and quality perspectives. Today’s hospitality industry customer is increasing time poor, more sophisticated and more demanding. The main purpose of this study is to reveal the impact of service quality on customer satisfaction. The findings of the study will show influence of different service quality dimensions on satisfaction level in Hotels. A quantitative method used to analyze this study. A random sampling method used to distribute and gather data. 111 participants were involved in this study. This study proved that four of service quality dimensions (empathy, responsiveness, assurance and tangible) have positive relation with customer satisfaction, except reliability had negative relation with customer satisfaction.
Customer Satisfaction A Case Study of Mongolia Banking Sectorijtsrd
The aim of this work is to assess the degree of customer satisfaction in the banking sector in Mongolia based on customer perceptions of service quality. The questionnaire was personally conducted on a sample of 150 bank customers. This document makes a useful contribution since there are only a few studies devoted to assessing the quality of service in the banking sector of Mongolia. Results based on three different independent variables showed that all of these variables influenced consumer satisfaction in the Mongolian banking sector. Onon Bayarsaihan | Gendendamba Nerguibaatar | Nyamsuren Delgertsogt ""Customer Satisfaction: A Case Study of Mongolia Banking Sector"" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-2 , February 2020, URL: https://www.ijtsrd.com/papers/ijtsrd29882.pdf
Paper Url : https://www.ijtsrd.com/management/management-development/29882/customer-satisfaction-a-case-study-of-mongolia-banking-sector/onon-bayarsaihan
One of the problems in big cities are transportation.They solve this problem by providing mass transportation such bus or train. People use this facility to travel between surrounding cities or within the city. Jakarta recently has a new public transportation called TransJakarta which serving people travelingfrom nearby cities and in the city.In order to move or doing business between places people in Jakarta use TransJakarta This research aims to analyse ticket price, service quality and customer value toward customer satisfaction. We conducted a research by using questionnaires given to thepassangers and developed a model using a multiple regression to process the result from questionnaires. Samples were taken from The number of sample for this reseach was 130 customers taken from one bus stop which passengers traveled from BSD City to Grogol and Slipi. The results from partial testing showed that customer value andservice quality have effect on customer satisfaction while ticket price does not have effect on customer satisfaction.
Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction...AI Publications
Hospitality industry is a billion dollars industry, which includes many activities, from which main is hotel business, tourism services, event planning and transportation. This industry is a quick growing industry, where main factors are service quality and customer satisfaction. No any hospitality industry property will not survive if they are not oriented on their consumers, notably, to meet their needs, requirements and expectations, so that the image of the company will enhance. The hospitality industry faces with different difficulties than organizations which produce products due to the dissimilar nature of service in comparison with a product. In service industry there is a greater probability to fail, rather than in product sales. Service quality has been revealed as a key factor in search for sustainable competitive advantage. Satisfying and retaining customer has been recognized as an important factor in hospitality industry. Nowadays like never before, fulfilling consumers’ requests remains the greatest challenge. In the hospitality industry, the consumer is not only the part of the actual consumption process, but moreover often has preset service and quality perspectives. Today’s hospitality industry customer is increasing time poor, more sophisticated and more demanding. The main purpose of this study is to reveal the impact of service quality on customer satisfaction. The findings of the study will show influence of different service quality dimensions on satisfaction level in Hotels. A quantitative method used to analyze this study. A random sampling method used to distribute and gather data. 111 participants were involved in this study. This study proved that four of service quality dimensions (empathy, responsiveness, assurance and tangible) have positive relation with customer satisfaction, except reliability had negative relation with customer satisfaction.
Customer Satisfaction A Case Study of Mongolia Banking Sectorijtsrd
The aim of this work is to assess the degree of customer satisfaction in the banking sector in Mongolia based on customer perceptions of service quality. The questionnaire was personally conducted on a sample of 150 bank customers. This document makes a useful contribution since there are only a few studies devoted to assessing the quality of service in the banking sector of Mongolia. Results based on three different independent variables showed that all of these variables influenced consumer satisfaction in the Mongolian banking sector. Onon Bayarsaihan | Gendendamba Nerguibaatar | Nyamsuren Delgertsogt ""Customer Satisfaction: A Case Study of Mongolia Banking Sector"" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-2 , February 2020, URL: https://www.ijtsrd.com/papers/ijtsrd29882.pdf
Paper Url : https://www.ijtsrd.com/management/management-development/29882/customer-satisfaction-a-case-study-of-mongolia-banking-sector/onon-bayarsaihan
International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research(IJCER) is an intentional online Journal in English monthly publishing journal. This Journal publish original research work that contributes significantly to further the scientific knowledge in engineering and Technology
Research Paper: Consumer Trust and Perceived Risk in B2C E CommerceTanzir Islam
This research paper was created by a group of students of Institute of Business Administration, University of Dhaka as their term paper for the course Research Methods.
Topic of the research paper: Consumer Trust and Perceived Risk in B2C E-commerce
Identify factors affecting customer`s satisfaction: the Case study of Post Ba...inventionjournals
The banking industry is one of the service industries that are very sensitive. So the quality of the service they offer has strong impact on customer`s satisfaction. Most banks and credit institutions are trying to gain more market share so they are trying to adopt better methods and procedures of the more diverse services to attract more customers to enhance their profitability, but most of them are ignored of the elements.That can make them Top among competitors and can be regarded as an advantage. Staffing and support, and customer`s satisfaction are the missing elements and are essential for achieving the goals and progress of the Bank.Variables that were examined in this study were as the following:1. Physical factors on customer`s satisfaction 2- service factors on customer`s satisfaction 3-behavioral characteristics of the staffs on customer`s satisfaction 4. the condition of goods and services on customer`s satisfaction. For this study population was considered as clients of Post Bank in Khodabande city. Their number in one branch per month as an average is the equivalent of 6,000 to 7,000 customers. 384 customers were selected as a sample randomly using Kokran formula.Which utilizes a sample of sampling were sent Based on the results obtained in this section can be stated that Customers` look at how the banking staffs behave them is more important for them than any other factors. That’s why more attention should be paid to the staff behaviours in order to increase the customer`s satisfaction.
Health is a basic need for everyone because every aspect of life is related to health. The number of
hospitals will provide an opportunity for the community to choose the best from the available choices, so
hospitals must always innovate to be able to provide the best quality of service.
The Relationship Study between Service Quality on Customer Satisfaction in th...ijtsrd
The restaurant sector is one of the fastest growing sectors within the Mongolian economy. A questionnaire based study was selected to 121 peoples served to choose one service restaurant around in the capital of Ulaanbaatar. The research method was quantitative, and primary and secondary methods were used to analyze the data. According to the results, the hypotheses optioned that all the planed factor had a positive relationship with customer satisfaction. With the presence of these factors, customer satisfaction will increase. Enkhtsetseg Agvaan "The Relationship Study between Service Quality on Customer Satisfaction in the Luxury Restaurant Sector in Mongolia" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33229.pdf Paper Url :https://www.ijtsrd.com/management/business-administration/33229/the-relationship-study-between-service-quality-on-customer-satisfaction-in-the-luxury-restaurant-sector-in-mongolia/enkhtsetseg-agvaan
Consumer Satisfaction Factor in Tourism Sectorijtsrd
Currently, public organizations need an analysis of consumer satisfaction to ensure that they are doing the right thing. The position of a state institution is not always easy due to the nature of the client, on the one hand, and the public, on the other. Citizens or consumers have different faces and different roles sometimes they serve consumers, and sometimes they behave like citizens, especially when they have to pay taxes or follow certain rules. This also reflects on the differences between the provision of public and private sector services. In addition, most public sector organizations provide services. Service quality studies in the tourism and hospitality industry are important to identify factors that determine consumer satisfaction or dissatisfaction. This article focuses on the analysis of tourists satisfaction with tourists as a destination and a specific methodology. Munkhzul Tuvshinbat | Khash-Erdene Baasanjargal "Consumer Satisfaction Factor in Tourism Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-1 , December 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29714.pdf Paper URL: https://www.ijtsrd.com/management/marketing/29714/consumer-satisfaction-factor-in-tourism-sector/munkhzul-tuvshinbat
Factors Affecting Employees’ Job Engagement at Travel Agencies in Binh Thuan ...ijtsrd
The objective of the study is to identify factors affecting job engagement of travel agencies’ staff in Binh Thuan Province, Vietnam. Research data were collected from 176 employees working at travel agencies by a convenient sampling method. Exploratory factor analysis and linear regression analysis uere used to achieve research goals. The results have proved that factors positively affecting the employees’ job engagement are direct management, nature of work, recognition, training and development, coworker relationship, and compensation and benefits. In which, the direct supervision has the most substantial influence on the job engagement of employees working at travel agencies in Binh Thuan Province. Tran Phuc Ngon | Nguyen Quoc Nghi "Factors Affecting Employees’ Job Engagement at Travel Agencies in Binh Thuan Province, Vietnam" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3 , April 2020, URL: https://www.ijtsrd.com/papers/ijtsrd30783.pdf Paper Url :https://www.ijtsrd.com/management/organizational-behaviour/30783/factors-affecting-employees%E2%80%99-job-engagement-at-travel-agencies-in-binh-thuan-province-vietnam/tran-phuc-ngon
Service Quality Influence on Customer Satisfaction: In the Case of Mongolia O...ijtsrd
According to the Communications Regulatory Commission of Mongolia report, in recent years, the number of online trade sectors in Mongolia has increased at a rapid pace. The purpose of the research is to investigate the relationship between service quality and customer satisfaction in the online trade market in Mongolia. The research was attended by a total of 200 participants. Research questions and objectives were set, alongside the hypothesis that was developed and tested. In order to determine the relationship between service quality and customer satisfaction were using descriptive statistical analysis and regression analysis. According to the result shows, online trade sector service quality effect on positive customer satisfaction. Therefore, the e commerce sector should focus more attention on service quality, because of its effects on customer satisfaction. It is also recommended that the e commerce sector should welcome suggestions from customers. Ganbaatar Otgontsetseg | Batkhuyag Sukhbat "Service Quality Influence on Customer Satisfaction: In the Case of Mongolia Online Trade Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-1 , December 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29741.pdf Paper URL: https://www.ijtsrd.com/management/consumer-behaviour/29741/service-quality-influence-on-customer-satisfaction-in-the-case-of-mongolia-online-trade-sector/ganbaatar-otgontsetseg
Effect of Service Quality, Orientation Services and Pricing on Loyalty and Cu...inventionjournals
International Journal of Humanities and Social Science Invention (IJHSSI) is an international journal intended for professionals and researchers in all fields of Humanities and Social Science. IJHSSI publishes research articles and reviews within the whole field Humanities and Social Science, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Chau Thanh District, Hau Giang Province, has diverse tourism resources. The local authority has
been orienting the tourism industry as an important economic sector. However, tourism-oriented products have
not been determined yet. The tourism resource exploitation is not commensurate with the potentials and
advantages of the district. This study focuses on assessing tourism resources and tourism development
potentials, thereby proposing solutions to exploit the tourism potentials of Chau Thanh District, Hau Giang
Province.
International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research(IJCER) is an intentional online Journal in English monthly publishing journal. This Journal publish original research work that contributes significantly to further the scientific knowledge in engineering and Technology
Research Paper: Consumer Trust and Perceived Risk in B2C E CommerceTanzir Islam
This research paper was created by a group of students of Institute of Business Administration, University of Dhaka as their term paper for the course Research Methods.
Topic of the research paper: Consumer Trust and Perceived Risk in B2C E-commerce
Identify factors affecting customer`s satisfaction: the Case study of Post Ba...inventionjournals
The banking industry is one of the service industries that are very sensitive. So the quality of the service they offer has strong impact on customer`s satisfaction. Most banks and credit institutions are trying to gain more market share so they are trying to adopt better methods and procedures of the more diverse services to attract more customers to enhance their profitability, but most of them are ignored of the elements.That can make them Top among competitors and can be regarded as an advantage. Staffing and support, and customer`s satisfaction are the missing elements and are essential for achieving the goals and progress of the Bank.Variables that were examined in this study were as the following:1. Physical factors on customer`s satisfaction 2- service factors on customer`s satisfaction 3-behavioral characteristics of the staffs on customer`s satisfaction 4. the condition of goods and services on customer`s satisfaction. For this study population was considered as clients of Post Bank in Khodabande city. Their number in one branch per month as an average is the equivalent of 6,000 to 7,000 customers. 384 customers were selected as a sample randomly using Kokran formula.Which utilizes a sample of sampling were sent Based on the results obtained in this section can be stated that Customers` look at how the banking staffs behave them is more important for them than any other factors. That’s why more attention should be paid to the staff behaviours in order to increase the customer`s satisfaction.
Health is a basic need for everyone because every aspect of life is related to health. The number of
hospitals will provide an opportunity for the community to choose the best from the available choices, so
hospitals must always innovate to be able to provide the best quality of service.
The Relationship Study between Service Quality on Customer Satisfaction in th...ijtsrd
The restaurant sector is one of the fastest growing sectors within the Mongolian economy. A questionnaire based study was selected to 121 peoples served to choose one service restaurant around in the capital of Ulaanbaatar. The research method was quantitative, and primary and secondary methods were used to analyze the data. According to the results, the hypotheses optioned that all the planed factor had a positive relationship with customer satisfaction. With the presence of these factors, customer satisfaction will increase. Enkhtsetseg Agvaan "The Relationship Study between Service Quality on Customer Satisfaction in the Luxury Restaurant Sector in Mongolia" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33229.pdf Paper Url :https://www.ijtsrd.com/management/business-administration/33229/the-relationship-study-between-service-quality-on-customer-satisfaction-in-the-luxury-restaurant-sector-in-mongolia/enkhtsetseg-agvaan
Consumer Satisfaction Factor in Tourism Sectorijtsrd
Currently, public organizations need an analysis of consumer satisfaction to ensure that they are doing the right thing. The position of a state institution is not always easy due to the nature of the client, on the one hand, and the public, on the other. Citizens or consumers have different faces and different roles sometimes they serve consumers, and sometimes they behave like citizens, especially when they have to pay taxes or follow certain rules. This also reflects on the differences between the provision of public and private sector services. In addition, most public sector organizations provide services. Service quality studies in the tourism and hospitality industry are important to identify factors that determine consumer satisfaction or dissatisfaction. This article focuses on the analysis of tourists satisfaction with tourists as a destination and a specific methodology. Munkhzul Tuvshinbat | Khash-Erdene Baasanjargal "Consumer Satisfaction Factor in Tourism Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-1 , December 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29714.pdf Paper URL: https://www.ijtsrd.com/management/marketing/29714/consumer-satisfaction-factor-in-tourism-sector/munkhzul-tuvshinbat
Factors Affecting Employees’ Job Engagement at Travel Agencies in Binh Thuan ...ijtsrd
The objective of the study is to identify factors affecting job engagement of travel agencies’ staff in Binh Thuan Province, Vietnam. Research data were collected from 176 employees working at travel agencies by a convenient sampling method. Exploratory factor analysis and linear regression analysis uere used to achieve research goals. The results have proved that factors positively affecting the employees’ job engagement are direct management, nature of work, recognition, training and development, coworker relationship, and compensation and benefits. In which, the direct supervision has the most substantial influence on the job engagement of employees working at travel agencies in Binh Thuan Province. Tran Phuc Ngon | Nguyen Quoc Nghi "Factors Affecting Employees’ Job Engagement at Travel Agencies in Binh Thuan Province, Vietnam" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3 , April 2020, URL: https://www.ijtsrd.com/papers/ijtsrd30783.pdf Paper Url :https://www.ijtsrd.com/management/organizational-behaviour/30783/factors-affecting-employees%E2%80%99-job-engagement-at-travel-agencies-in-binh-thuan-province-vietnam/tran-phuc-ngon
Service Quality Influence on Customer Satisfaction: In the Case of Mongolia O...ijtsrd
According to the Communications Regulatory Commission of Mongolia report, in recent years, the number of online trade sectors in Mongolia has increased at a rapid pace. The purpose of the research is to investigate the relationship between service quality and customer satisfaction in the online trade market in Mongolia. The research was attended by a total of 200 participants. Research questions and objectives were set, alongside the hypothesis that was developed and tested. In order to determine the relationship between service quality and customer satisfaction were using descriptive statistical analysis and regression analysis. According to the result shows, online trade sector service quality effect on positive customer satisfaction. Therefore, the e commerce sector should focus more attention on service quality, because of its effects on customer satisfaction. It is also recommended that the e commerce sector should welcome suggestions from customers. Ganbaatar Otgontsetseg | Batkhuyag Sukhbat "Service Quality Influence on Customer Satisfaction: In the Case of Mongolia Online Trade Sector" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-1 , December 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29741.pdf Paper URL: https://www.ijtsrd.com/management/consumer-behaviour/29741/service-quality-influence-on-customer-satisfaction-in-the-case-of-mongolia-online-trade-sector/ganbaatar-otgontsetseg
Effect of Service Quality, Orientation Services and Pricing on Loyalty and Cu...inventionjournals
International Journal of Humanities and Social Science Invention (IJHSSI) is an international journal intended for professionals and researchers in all fields of Humanities and Social Science. IJHSSI publishes research articles and reviews within the whole field Humanities and Social Science, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Chau Thanh District, Hau Giang Province, has diverse tourism resources. The local authority has
been orienting the tourism industry as an important economic sector. However, tourism-oriented products have
not been determined yet. The tourism resource exploitation is not commensurate with the potentials and
advantages of the district. This study focuses on assessing tourism resources and tourism development
potentials, thereby proposing solutions to exploit the tourism potentials of Chau Thanh District, Hau Giang
Province.
Identifying critical elements quality for online travel agency: A comparison ...inventionjournals
Intense competition among online travel agencies has made the improvement of service quality a crucial issue. To improve the service quality of online travel agencies, enhancing customer satisfaction is the top priority. This study surveyed customers in Taiwan and Mainland China on their views and ratings of the service quality of online travel agencies on both sides of the Taiwan Strait.We combined e-SERVQUAL, importance-performance analysis (IPA), and the Kano two-dimensional model to investigate the service quality of online travel agencies on both sides of the Taiwan Strait and understand the perceptions and experiences of customers.The results provide online travel agencies on both sides of the Strait with direction for service quality improvement and promote market competitiveness and sustainable operations.
Assessment of Service Quality in Higher Education: Case Study in Private Univ...inventionjournals
Service quality is one factor that is considered in managing an educational institution. Student satisfaction is the result of perceived service quality of students during the educational process. The purpose of this study is to explore the student's perspective on the service quality received during the learning process. Data collected from students and the questionnaires collected were 95 respondents. IPA analysis is used in order to identify the attributes of service quality from the students’ perspective of level of importance and the perceived performance. Result show that there is a gap between importance and performance attributes of service quality. Based on the cartesius diagram there are two attributes in quadrant I are top priority for improvement. These attributes are fast service and student exchange programs.Based on the customer satisfaction index results showed that the service quality that has been given by university in the criteria of reasonable satisfactory. The results of this analysis are expected to assist management in improving the quality of service to the students in terms of both academic and non-academic, because private universities received the largest inflowfrom students. Recommendations are also discussed to obtain more comprehensive results in measuring student satisfaction
Role of Service Quality on Guest Satisfaction in the Budget Hotels A Case Stu...ijtsrd
Budget hotels play a crucial role within the hospitality industry, and they are a trend in the tourism industry. Budget hotels are the no frills establishment offering accommodation at a minimum tariff to the people and acts as a substitute for the guest who wants a room. The service quality of any hotel is recognized to be one the most crucial part of flourishing in the hospitality industry. The modern trend of complete service quality management in the hotel industry ensures the achievement of the hotel. However, at another end to be a successful player in the hospitality industry, it is most important to concentrate on existing guest from the broad perspectives of guest satisfaction, particularly with the guest satisfaction that related to service quality as guest satisfaction is mainly hooked upon the quality of service provided to them. The research provides an understanding of the service experiences of the guest during their stay in budget hotels. SERVQUAL model is used to know the relationship between service quality and guest satisfaction in the budget hotels of Ratnagiri and Ganpatipule. Ten budget hotels from Ratnagiri and ten hotels from Ganpatipule were selected randomly. The sample consisted of one hundred and forty Guest from these twenty budget hotels in which seven guests from each hotel were selected on a convenience basis who had availed the services of these hotels. A twenty two attributes questionnaire was framed on the five dimensions of the SERVQUAL model to record the guest perception and expectation towards the service quality of the budget hotels. Data was then analyzed by finding the weighted mean of the five SERVQUAL dimensions based on guest expectation and perception, and later SERVQUAL method was used to find out the actual service gap. The study found that the service quality of budget hotels plays a vital role in guest satisfaction. Mr. Tushar Tingote | Dr. Rajesh Ragde "Role of Service Quality on Guest Satisfaction in the Budget Hotels: A Case Study of Ratnagiri and Ganpatipule" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-5 , August 2021, URL: https://www.ijtsrd.com/papers/ijtsrd45232.pdf Paper URL: https://www.ijtsrd.com/other-scientific-research-area/other/45232/role-of-service-quality-on-guest-satisfaction-in-the-budget-hotels-a-case-study-of-ratnagiri-and-ganpatipule/mr-tushar-tingote
‘Six Sigma Technique’ A Journey Through its Implementationijtsrd
The manufacturing industries all over the world are facing tough challenges for growth, development and sustainability in today’s competitive environment. They have to achieve apex position by adapting with the global competitive environment by delivering goods and services at low cost, prime quality and better price to increase wealth and consumer satisfaction. Cost Management ensures profit, growth and sustainability of the business with implementation of Continuous Improvement Technique like Six Sigma. This leads to optimize Business performance. The method drives for customer satisfaction, low variation, reduction in waste and cycle time resulting into a competitive advantage over other industries which did not implement it. The main objective of this paper ‘Six Sigma Technique A Journey Through Its Implementation’ is to conceptualize the effectiveness of Six Sigma Technique through the journey of its implementation. Aditi Sunilkumar Ghosalkar "‘Six Sigma Technique’: A Journey Through its Implementation" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64546.pdf Paper Url: https://www.ijtsrd.com/other-scientific-research-area/other/64546/‘six-sigma-technique’-a-journey-through-its-implementation/aditi-sunilkumar-ghosalkar
Edge Computing in Space Enhancing Data Processing and Communication for Space...ijtsrd
Edge computing, a paradigm that involves processing data closer to its source, has gained significant attention for its potential to revolutionize data processing and communication in space missions. With the increasing complexity and data volume generated by modern space missions, traditional centralized computing approaches face challenges related to latency, bandwidth, and security. Edge computing in space, involving on board processing and analysis of data, offers promising solutions to these challenges. This paper explores the concept of edge computing in space, its benefits, applications, and future prospects in enhancing space missions. Manish Verma "Edge Computing in Space: Enhancing Data Processing and Communication for Space Missions" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64541.pdf Paper Url: https://www.ijtsrd.com/computer-science/artificial-intelligence/64541/edge-computing-in-space-enhancing-data-processing-and-communication-for-space-missions/manish-verma
Dynamics of Communal Politics in 21st Century India Challenges and Prospectsijtsrd
Communal politics in India has evolved through centuries, weaving a complex tapestry shaped by historical legacies, colonial influences, and contemporary socio political transformations. This research comprehensively examines the dynamics of communal politics in 21st century India, emphasizing its historical roots, socio political dynamics, economic implications, challenges, and prospects for mitigation. The historical perspective unravels the intricate interplay of religious identities and power dynamics from ancient civilizations to the impact of colonial rule, providing insights into the evolution of communalism. The socio political dynamics section delves into the contemporary manifestations, exploring the roles of identity politics, socio economic disparities, and globalization. The economic implications section highlights how communal politics intersects with economic issues, perpetuating disparities and influencing resource allocation. Challenges posed by communal politics are scrutinized, revealing multifaceted issues ranging from social fragmentation to threats against democratic values. The prospects for mitigation present a multifaceted approach, incorporating policy interventions, community engagement, and educational initiatives. The paper conducts a comparative analysis with international examples, identifying common patterns such as identity politics and economic disparities. It also examines unique challenges, emphasizing Indias diverse religious landscape, historical legacy, and secular framework. Lessons for effective strategies are drawn from international experiences, offering insights into inclusive policies, interfaith dialogue, media regulation, and global cooperation. By scrutinizing historical epochs, contemporary dynamics, economic implications, and international comparisons, this research provides a comprehensive understanding of communal politics in India. The proposed strategies for mitigation underscore the importance of a holistic approach to foster social harmony, inclusivity, and democratic values. Rose Hossain "Dynamics of Communal Politics in 21st Century India: Challenges and Prospects" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64528.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/history/64528/dynamics-of-communal-politics-in-21st-century-india-challenges-and-prospects/rose-hossain
Assess Perspective and Knowledge of Healthcare Providers Towards Elehealth in...ijtsrd
Background and Objective Telehealth has become a well known tool for the delivery of health care in Saudi Arabia, and the perspective and knowledge of healthcare providers are influential in the implementation, adoption and advancement of the method. This systematic review was conducted to examine the current literature base regarding telehealth and the related healthcare professional perspective and knowledge in the Kingdom of Saudi Arabia. Materials and Methods This systematic review was conducted by searching 7 databases including, MEDLINE, CINHAL, Web of Science, Scopus, PubMed, PsycINFO, and ProQuest Central. Studies on healthcare practitioners telehealth knowledge and perspectives published in English in Saudi Arabia from 2000 to 2023 were included. Boland directed this comprehensive review. The researchers examined each connected study using the AXIS tool, which evaluates cross sectional systematic reviews. Narrative synthesis was used to summarise and convey the data. Results Out of 1840 search results, 10 studies were included. Positive outlook and limited knowledge among providers were seen across trials. Healthcare professionals like telehealth for its ability to improve quality, access, and delivery, save time and money, and be successful. Age, gender, occupation, and work experience also affect health workers knowledge. In Saudi Arabia, healthcare professionals face inadequate expert assistance, patient privacy, internet connection concerns, lack of training courses, lack of telehealth understanding, and high costs while performing telemedicine. Conclusions Healthcare practitioners telehealth perceptions and knowledge were examined in this systematic study. Its collection of concerned experts different personal attitudes and expertise would help enhance telehealths implementation in Saudi Arabia, develop its healthcare delivery alternative, and eliminate frequent problems. Badriah Mousa I Mulayhi | Dr. Jomin George | Judy Jenkins "Assess Perspective and Knowledge of Healthcare Providers Towards Elehealth in Saudi Arabia: A Systematic Review" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64535.pdf Paper Url: https://www.ijtsrd.com/medicine/other/64535/assess-perspective-and-knowledge-of-healthcare-providers-towards-elehealth-in-saudi-arabia-a-systematic-review/badriah-mousa-i-mulayhi
The Impact of Digital Media on the Decentralization of Power and the Erosion ...ijtsrd
The impact of digital media on the distribution of power and the weakening of traditional gatekeepers has gained considerable attention in recent years. The adoption of digital technologies and the internet has resulted in declining influence and power for traditional gatekeepers such as publishing houses and news organizations. Simultaneously, digital media has facilitated the emergence of new voices and players in the media industry. Digital medias impact on power decentralization and gatekeeper erosion is visible in several ways. One significant aspect is the democratization of information, which enables anyone with an internet connection to publish and share content globally, leading to citizen journalism and bypassing traditional gatekeepers. Another aspect is the disruption of conventional media industry business models, as traditional organizations struggle to adjust to the decrease in advertising revenue and the rise of digital platforms. Alternative business models, such as subscription models and crowdfunding, have become more prevalent, leading to the emergence of new players. Overall, the impact of digital media on the distribution of power and the weakening of traditional gatekeepers has brought about significant changes in the media landscape and the way information is shared. Further research is required to fully comprehend the implications of these changes and their impact on society. Dr. Kusum Lata "The Impact of Digital Media on the Decentralization of Power and the Erosion of Traditional Gatekeepers" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64544.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/political-science/64544/the-impact-of-digital-media-on-the-decentralization-of-power-and-the-erosion-of-traditional-gatekeepers/dr-kusum-lata
Online Voices, Offline Impact Ambedkars Ideals and Socio Political Inclusion ...ijtsrd
This research investigates the nexus between online discussions on Dr. B.R. Ambedkars ideals and their impact on social inclusion among college students in Gurugram, Haryana. Surveying 240 students from 12 government colleges, findings indicate that 65 actively engage in online discussions, with 80 demonstrating moderate to high awareness of Ambedkars ideals. Statistically significant correlations reveal that higher online engagement correlates with increased awareness p 0.05 and perceived social inclusion. Variations across colleges and a notable effect of college type on perceived social inclusion highlight the influence of contextual factors. Furthermore, the intersectional analysis underscores nuanced differences based on gender, caste, and socio economic status. Dr. Kusum Lata "Online Voices, Offline Impact: Ambedkar's Ideals and Socio-Political Inclusion - A Study of Gurugram District" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64543.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/political-science/64543/online-voices-offline-impact-ambedkars-ideals-and-sociopolitical-inclusion--a-study-of-gurugram-district/dr-kusum-lata
Problems and Challenges of Agro Entreprenurship A Studyijtsrd
Noting calls for contextualizing Agro entrepreneurs problems and challenges of the agro entrepreneurs and for greater attention to the Role of entrepreneurs in agro entrepreneurship research, we conduct a systematic literature review of extent research in agriculture entrepreneurship to overcome the study objectives of complications of agro entrepreneurs through various factors, Development of agriculture products is a key factor for the overall economic growth of agro entrepreneurs Agro Entrepreneurs produces firsthand large scale employment, utilizes the labor and natural resources, This research outlines the problems of Weather and Soil Erosions, Market price fluctuation, stimulates labor cost problems, reduces concentration of Price volatility, Dependency on Intermediaries, induces Limited Bargaining Power, and Storage and Transportation Costs. This paper mainly devoted to highlight Problems and challenges faced for the sustainable of Agro Entrepreneurs in India. Vinay Prasad B "Problems and Challenges of Agro Entreprenurship - A Study" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64540.pdf Paper Url: https://www.ijtsrd.com/other-scientific-research-area/other/64540/problems-and-challenges-of-agro-entreprenurship--a-study/vinay-prasad-b
Comparative Analysis of Total Corporate Disclosure of Selected IT Companies o...ijtsrd
Disclosure is a process through which a business enterprise communicates with external parties. A corporate disclosure is communication of financial and non financial information of the activities of a business enterprise to the interested entities. Corporate disclosure is done through publishing annual reports. So corporate disclosure through annual reports plays a vital role in the life of all the companies and provides valuable information to investors. The basic objectives of corporate disclosure is to give a true and fair view of companies to the parties related either directly or indirectly like owner, government, creditors, shareholders etc. in the companies act, provisions have been made about mandatory and voluntary disclosure. The IT sector in India is rapidly growing, the trend to invest in the IT sector is rising and employment opportunities in IT sectors are also increasing. Therefore the IT sector is expected to have fair, full and adequate disclosure of all information. Unfair and incomplete disclosure may adversely affect the entire economy. A research study on disclosure practices of IT companies could play an important role in this regard. Hence, the present research study has been done to study and review comparative analysis of total corporate disclosure of selected IT companies of India and to put forward overall findings and suggestions with a view to increase disclosure score of these companies. The researcher hopes that the present research study will be helpful to all selected Companies for improving level of corporate disclosure through annual reports as well as the government, creditors, investors, all business organizations and upcoming researcher for comparative analyses of level of corporate disclosure with special reference to selected IT companies. Dr. Vaibhavi D. Thaker "Comparative Analysis of Total Corporate Disclosure of Selected IT Companies of India" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64539.pdf Paper Url: https://www.ijtsrd.com/other-scientific-research-area/other/64539/comparative-analysis-of-total-corporate-disclosure-of-selected-it-companies-of-india/dr-vaibhavi-d-thaker
The Impact of Educational Background and Professional Training on Human Right...ijtsrd
This study investigated the impact of educational background and professional training on human rights awareness among secondary school teachers in the Marathwada region of Maharashtra, India. The key findings reveal that higher levels of education, particularly a master’s degree, and fields of study related to education, humanities, or social sciences are associated with greater human rights awareness among teachers. Additionally, both pre service teacher training and in service professional development programs focused on human rights education significantly enhance teacher’s knowledge, skills, and competencies in promoting human rights principles in their classrooms. Baig Ameer Bee Mirza Abdul Aziz | Dr. Syed Azaz Ali Amjad Ali "The Impact of Educational Background and Professional Training on Human Rights Awareness among Secondary School Teachers" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64529.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/education/64529/the-impact-of-educational-background-and-professional-training-on-human-rights-awareness-among-secondary-school-teachers/baig-ameer-bee-mirza-abdul-aziz
A Study on the Effective Teaching Learning Process in English Curriculum at t...ijtsrd
“One Language sets you in a corridor for life. Two languages open every door along the way” Frank Smith English as a foreign language or as a second language has been ruling in India since the period of Lord Macaulay. But the question is how much we teach or learn English properly in our culture. Is there any scope to use English as a language rather than a subject How much we learn or teach English without any interference of mother language specially in the classroom teaching learning scenario in West Bengal By considering all these issues the researcher has attempted in this article to focus on the effective teaching learning process comparing to other traditional strategies in the field of English curriculum at the secondary level to investigate whether they fulfill the present teaching learning requirements or not by examining the validity of the present curriculum of English. The purpose of this study is to focus on the effectiveness of the systematic, scientific, sequential and logical transaction of the course between the teachers and the learners in the perspective of the 5Es programme that is engage, explore, explain, extend and evaluate. Sanchali Mondal | Santinath Sarkar "A Study on the Effective Teaching Learning Process in English Curriculum at the Secondary Level of West Bengal" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd62412.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/education/62412/a-study-on-the-effective-teaching-learning-process-in-english-curriculum-at-the-secondary-level-of-west-bengal/sanchali-mondal
The Role of Mentoring and Its Influence on the Effectiveness of the Teaching ...ijtsrd
This paper reports on a study which was conducted to investigate the role of mentoring and its influence on the effectiveness of the teaching of Physics in secondary schools in the South West Region of Cameroon. The study adopted the convergent parallel mixed methods design, focusing on respondents in secondary schools in the South West Region of Cameroon. Both quantitative and qualitative data were collected, analysed separately, and the results were compared to see if the findings confirm or disconfirm each other. The quantitative analysis found that majority of the respondents 72 of Physics teachers affirmed that they had more experienced colleagues as mentors to help build their confidence, improve their teaching, and help them improve their effectiveness and efficiency in guiding learners’ achievements. Only 28 of the respondents disagreed with these statements. With majority respondents 72 agreeing with the statements, it implies that in most secondary schools, experienced Physics teachers act as mentors to build teachers’ confidence in teaching and improving students’ learning. The interview qualitative data analysis summarized how secondary school Principals use meetings with mentors and mentees to promote mentorship in the school milieu. This has helped strengthen teachers’ classroom practices in secondary schools in the South West Region of Cameroon. With the results confirming each other, the study recommends that mentoring should focus on helping teachers employ social interactions and instructional practices feedback and clarity in teaching that have direct measurable impact on students’ learning achievements. Andrew Ngeim Sumba | Frederick Ebot Ashu | Peter Agborbechem Tambi "The Role of Mentoring and Its Influence on the Effectiveness of the Teaching of Physics in Secondary Schools in the South West Region of Cameroon" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64524.pdf Paper Url: https://www.ijtsrd.com/management/management-development/64524/the-role-of-mentoring-and-its-influence-on-the-effectiveness-of-the-teaching-of-physics-in-secondary-schools-in-the-south-west-region-of-cameroon/andrew-ngeim-sumba
Design Simulation and Hardware Construction of an Arduino Microcontroller Bas...ijtsrd
This study primarily focuses on the design of a high side buck converter using an Arduino microcontroller. The converter is specifically intended for use in DC DC applications, particularly in standalone solar PV systems where the PV output voltage exceeds the load or battery voltage. To evaluate the performance of the converter, simulation experiments are conducted using Proteus Software. These simulations provide insights into the input and output voltages, currents, powers, and efficiency under different state of charge SoC conditions of a 12V,70Ah rechargeable lead acid battery. Additionally, the hardware design of the converter is implemented, and practical data is collected through operation, monitoring, and recording. By comparing the simulation results with the practical results, the efficiency and performance of the designed converter are assessed. The findings indicate that while the buck converter is suitable for practical use in standalone PV systems, its efficiency is compromised due to a lower output current. Chan Myae Aung | Dr. Ei Mon "Design Simulation and Hardware Construction of an Arduino-Microcontroller Based DC-DC High-Side Buck Converter for Standalone PV System" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64518.pdf Paper Url: https://www.ijtsrd.com/engineering/mechanical-engineering/64518/design-simulation-and-hardware-construction-of-an-arduinomicrocontroller-based-dcdc-highside-buck-converter-for-standalone-pv-system/chan-myae-aung
Sustainable Energy by Paul A. Adekunte | Matthew N. O. Sadiku | Janet O. Sadikuijtsrd
Energy becomes sustainable if it meets the needs of the present without compromising the ability of future generations to meet their own needs. Some of the definitions of sustainable energy include the considerations of environmental aspects such as greenhouse gas emissions, social, and economic aspects such as energy poverty. Generally far more sustainable than fossil fuel are renewable energy sources such as wind, hydroelectric power, solar, and geothermal energy sources. Worthy of note is that some renewable energy projects, like the clearing of forests to produce biofuels, can cause severe environmental damage. The sustainability of nuclear power which is a low carbon source is highly debated because of concerns about radioactive waste, nuclear proliferation, and accidents. The switching from coal to natural gas has environmental benefits, including a lower climate impact, but could lead to delay in switching to more sustainable options. “Carbon capture and storage” can be built into power plants to remove the carbon dioxide CO2 emissions, but this technology is expensive and has rarely been implemented. Leading non renewable energy sources around the world is fossil fuels, coal, petroleum, and natural gas. Nuclear energy is usually considered another non renewable energy source, although nuclear energy itself is a renewable energy source, but the material used in nuclear power plants is not. The paper addresses the issue of sustainable energy, its attendant benefits to the future generation, and humanity in general. Paul A. Adekunte | Matthew N. O. Sadiku | Janet O. Sadiku "Sustainable Energy" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64534.pdf Paper Url: https://www.ijtsrd.com/engineering/electrical-engineering/64534/sustainable-energy/paul-a-adekunte
Concepts for Sudan Survey Act Implementations Executive Regulations and Stand...ijtsrd
This paper aims to outline the executive regulations, survey standards, and specifications required for the implementation of the Sudan Survey Act, and for regulating and organizing all surveying work activities in Sudan. The act has been discussed for more than 5 years. The Land Survey Act was initiated by the Sudan Survey Authority and all official legislations were headed by the Sudan Ministry of Justice till it was issued in 2022. The paper presents conceptual guidelines to be used for the Survey Act implementation and to regulate the survey work practice, standardizing the field surveys, processing, quality control, procedures, and the processes related to survey work carried out by the stakeholders and relevant authorities in Sudan. The conceptual guidelines are meant to improve the quality and harmonization of geospatial data and to aid decision making processes as well as geospatial information systems. The established comprehensive executive regulations will govern and regulate the implementation of the Sudan Survey Geomatics Act in all surveying and mapping practices undertaken by the Sudan Survey Authority SSA and state local survey departments for public or private sector organizations. The targeted standards and specifications include the reference frame, projection, coordinate systems, and the guidelines and specifications that must be followed in the field of survey work, processes, and mapping products. In the last few decades, there has been a growing awareness of the importance of geomatics activities and measurements on the Earths surface in space and time, together with observing and mapping the changes. In such cases, data must be captured promptly, standardized, and obtained with more accuracy and specified in much detail. The paper will also highlight the current situation in Sudan, the degree to which survey standards are used, the problems encountered, and the errors that arise from not using the standards and survey specifications. Kamal A. A. Sami "Concepts for Sudan Survey Act Implementations - Executive Regulations and Standards" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd63484.pdf Paper Url: https://www.ijtsrd.com/engineering/civil-engineering/63484/concepts-for-sudan-survey-act-implementations--executive-regulations-and-standards/kamal-a-a-sami
Towards the Implementation of the Sudan Interpolated Geoid Model Khartoum Sta...ijtsrd
The discussions between ellipsoid and geoid have invoked many researchers during the recent decades, especially during the GNSS technology era, which had witnessed a great deal of development but still geoid undulation requires more investigations. To figure out a solution for Sudans local geoid, this research has tried to intake the possibility of determining the geoid model by following two approaches, gravimetric and geometrical geoid model determination, by making use of GNSS leveling benchmarks at Khartoum state. The Benchmarks are well distributed in the study area, in which, the horizontal coordinates and the height above the ellipsoid have been observed by GNSS while orthometric heights were carried out using precise leveling. The Global Geopotential Model GGM represented in EGM2008 has been exploited to figure out the geoid undulation at the benchmarks in the study area. This is followed by a fitting process, that has been done to suit the geoid undulation data which has been computed using GNSS leveling data and geoid undulation inspired by the EGM2008. Two geoid surfaces were created after the fitting process to ensure that they are identical and both of them could be counted for getting the same geoid undulation with an acceptable accuracy. In this respect, statistical operation played an important role in ensuring the consistency and integrity of the model by applying cross validation techniques splitting the data into training and testing datasets for building the geoid model and testing its eligibility. The geometrical solution for geoid undulation computation has been utilized by applying straightforward equations that facilitate the calculation of the geoid undulation directly through applying statistical techniques for the GNSS leveling data of the study area to get the common equation parameters values that could be utilized to calculate geoid undulation of any position in the study area within the claimed accuracy. Both systems were checked and proved eligible to be used within the study area with acceptable accuracy which may contribute to solving the geoid undulation problem in the Khartoum area, and be further generalized to determine the geoid model over the entire country, and this could be considered in the future, for regional and continental geoid model. Ahmed M. A. Mohammed. | Kamal A. A. Sami "Towards the Implementation of the Sudan Interpolated Geoid Model (Khartoum State Case Study)" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd63483.pdf Paper Url: https://www.ijtsrd.com/engineering/civil-engineering/63483/towards-the-implementation-of-the-sudan-interpolated-geoid-model-khartoum-state-case-study/ahmed-m-a-mohammed
Activating Geospatial Information for Sudans Sustainable Investment Mapijtsrd
Sudan is witnessing an acceleration in the processes of development and transformation in the performance of government institutions to raise the productivity and investment efficiency of the government sector. The development plans and investment opportunities have focused on achieving national goals in various sectors. This paper aims to illuminate the path to the future and provide geospatial data and information to develop the investment climate and environment for all sized businesses, and to bridge the development gap between the Sudan states. The Sudan Survey Authority SSA is the main advisor to the Sudan Government in conducting surveying, mappings, designing, and developing systems related to geospatial data and information. In recent years, SSA made a strategic partnership with the Ministry of Investment to activate Geospatial Information for Sudans Sustainable Investment and in particular, for the preparation and implementation of the Sudan investment map, based on the directives and objectives of the Ministry of Investment MI in Sudan. This paper comes within the framework of activating the efforts of the Ministry of Investment to develop technical investment services by applying techniques adopted by the Ministry and its strategic partners for advancing investment processes in the country. Kamal A. A. Sami "Activating Geospatial Information for Sudan's Sustainable Investment Map" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd63482.pdf Paper Url: https://www.ijtsrd.com/engineering/information-technology/63482/activating-geospatial-information-for-sudans-sustainable-investment-map/kamal-a-a-sami
Educational Unity Embracing Diversity for a Stronger Societyijtsrd
In a rapidly changing global landscape, the importance of education as a unifying force cannot be overstated. This paper explores the crucial role of educational unity in fostering a stronger and more inclusive society through the embrace of diversity. By examining the benefits of diverse learning environments, the paper aims to highlight the positive impact on societal strength. The discussion encompasses various dimensions, from curriculum design to classroom dynamics, and emphasizes the need for educational institutions to become catalysts for unity in diversity. It highlights the need for a paradigm shift in educational policies, curricula, and pedagogical approaches to ensure that they are reflective of the diverse fabric of society. This paper also addresses the challenges associated with implementing inclusive educational practices and offers practical strategies for overcoming barriers. It advocates for collaborative efforts between educational institutions, policymakers, and communities to create a supportive ecosystem that promotes diversity and unity. Mr. Amit Adhikari | Madhumita Teli | Gopal Adhikari "Educational Unity: Embracing Diversity for a Stronger Society" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64525.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/education/64525/educational-unity-embracing-diversity-for-a-stronger-society/mr-amit-adhikari
Integration of Indian Indigenous Knowledge System in Management Prospects and...ijtsrd
The diversity of indigenous knowledge systems in India is vast and can vary significantly between different communities and regions. Preserving and respecting these knowledge systems is crucial for maintaining cultural heritage, promoting sustainable practices, and fostering cross cultural understanding. In this paper, an overview of the prospects and challenges associated with incorporating Indian indigenous knowledge into management is explored. It is found that IIKS helps in management in many areas like sustainable development, tourism, food security, natural resource management, cultural preservation and innovation, etc. However, IIKS integration with management faces some challenges in the form of a lack of documentation, cultural sensitivity, language barriers legal framework, etc. Savita Lathwal "Integration of Indian Indigenous Knowledge System in Management: Prospects and Challenges" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd63500.pdf Paper Url: https://www.ijtsrd.com/management/accounting-and-finance/63500/integration-of-indian-indigenous-knowledge-system-in-management-prospects-and-challenges/savita-lathwal
DeepMask Transforming Face Mask Identification for Better Pandemic Control in...ijtsrd
The COVID 19 pandemic has highlighted the crucial need of preventive measures, with widespread use of face masks being a key method for slowing the viruss spread. This research investigates face mask identification using deep learning as a technological solution to be reducing the risk of coronavirus transmission. The proposed method uses state of the art convolutional neural networks CNNs and transfer learning to automatically recognize persons who are not wearing masks in a variety of circumstances. We discuss how this strategy improves public health and safety by providing an efficient manner of enforcing mask wearing standards. The report also discusses the obstacles, ethical concerns, and prospective applications of face mask detection systems in the ongoing fight against the pandemic. Dilip Kumar Sharma | Aaditya Yadav "DeepMask: Transforming Face Mask Identification for Better Pandemic Control in the COVID-19 Era" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd64522.pdf Paper Url: https://www.ijtsrd.com/engineering/electronics-and-communication-engineering/64522/deepmask-transforming-face-mask-identification-for-better-pandemic-control-in-the-covid19-era/dilip-kumar-sharma
Streamlining Data Collection eCRF Design and Machine Learningijtsrd
Efficient and accurate data collection is paramount in clinical trials, and the design of Electronic Case Report Forms eCRFs plays a pivotal role in streamlining this process. This paper explores the integration of machine learning techniques in the design and implementation of eCRFs to enhance data collection efficiency. We delve into the synergies between eCRF design principles and machine learning algorithms, aiming to optimize data quality, reduce errors, and expedite the overall data collection process. The application of machine learning in eCRF design brings forth innovative approaches to data validation, anomaly detection, and real time adaptability. This paper discusses the benefits, challenges, and future prospects of leveraging machine learning in eCRF design for streamlined and advanced data collection in clinical trials. Dhanalakshmi D | Vijaya Lakshmi Kannareddy "Streamlining Data Collection: eCRF Design and Machine Learning" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-8 | Issue-1 , February 2024, URL: https://www.ijtsrd.com/papers/ijtsrd63515.pdf Paper Url: https://www.ijtsrd.com/biological-science/biotechnology/63515/streamlining-data-collection-ecrf-design-and-machine-learning/dhanalakshmi-d
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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2. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD35905 | Volume – 5 | Issue – 1 | November-December 2020 Page 296
SERVQUAL or IPA (Importance Performance Analysis).
These models match different types of service while all have
one thing in common, that is describingthelevel ofcustomer
satisfaction of the service. These are said to be the most
commonly used models. In this study, the authors use the
IPA model by Martilla and James (1977) to evaluate the
service quality of Lung Ngoc Hoang Resort. The IPA model
bases on the gap between customer perceptions on the
importance level of measurement indicators and the service
provider's performance level.
The paired samples (T-test) method was used to test the
difference between the importance level rated by tourists (I)
andthe performanceofthe resort (P) on theservice quality.If
P – I > 0, the service quality is good; if the result is smaller
than 0, the service quality is poor. The higher value of the
deviation, the worse the service quality.
2.2. Measurement criteria for the service quality at
Lung Ngoc Hoang tourist site
Based on the literature review and the actual situation at the
Lung Ngoc Hoang Tourist site, the study proposes the criteria
to assess the service quality. There are 6 components
explained in the table below.
Table 1: Interpretation of observations in the research model
Criteria Observed variable Scale
Reference
resources
Tangible
factors
1. The resting area in the resort is cool and clean.
2. Tour guide/ staff wear uniform, neat appearance, and polite greetings.
3. Plenty of delicious dishes, specialties, and souvenirs.
4. Good communication systems.
5. Convenient transportation systems.
Likert
1-5
Thanh et al.
(2012), Dam
(2015), Kiet
(2016)
Attractiveness
1. Romantic and natural landscape.
2. Attractive games and entertainment tools.
3. Plenty of unique cuisines.
4. Many souvenirs and specialties stalls.
5. Friendly and hospitable service staff.
Likert
1-5
Lien and Hung
(2014), Dam
(2015)
Trust
1. Detailed signboards of direction.
2. The provided services are as advertised.
3. The service quality is as advertised.
4. Service fees are public.
5. Easy to seek tourist information and book vehicle tickets.
Likert
1-5
Thanh et al.
(2012), Dam
(2015), Yusofet
al. (2014)
Responsiveness
1. Enthusiastic staff.
2. The staff always understands customer needs.
3. The transportation always meets the expectation.
4. Flexible service time, warm welcome.
5. A variety of seasonal fruits.
6. Many additional services are available at the request of customers.
Likert
1-5
Kiet (2016),
Yusofet al.
(2014)
Guarantee
1. Guaranteed security.
2. Always protect the environment.
3. Always ensure food hygiene and safety.
4. The staff has good communication with international visitors.
5. The price is in line with the service received.
6. Tour guides/ staff have easy-to-understand presentations.
Likert
1-5
Dam (2015),
Kiet (2016),
Yusofet al.
(2014)
Sympathy
1. Tour guides/ staff are attentive to visitors.
2. The staff always keep a courteous attitude to visitors.
3. Quick resolve of customers' complaints and problems.
Likert
1-5
Basiony et al.
(2014), Yusofet
al. (2014), Kiet
(2016)
Source: Author's synthesis and proposal, 2020
2.3. Data collection method
According to previous researches, the larger the sample size, the better (Tho, 2011). The study used a convenient sampling to
investigate 197 tourists who have ever visited and experienced the service at the Lung Ngoc Hoang Tourist area. The
characteristics of the study subjects are as follows: 46.7% male and 53.3%female;age from20tounder30accountsfor61.4%,
age from 30 to under 40 accounts for 18.3%, and the remaining ages make up a small proportion. There are 20% of tourists at
the intermediate level; 68% have university/ college degrees; higher education and high school levels account for 5.9% and
5.1%, respectively. In terms of occupation, office workers account for 71.7%, civil servants/ officials are 19.3%, the rest 9.0%
include students and self-employment.
3. RESEARCH RESULTS AND DISCUSSIONS
3.1. Tourist evaluation for "tangible factors"
According to the test result in Table 2, the "Tangible factors" have not met visitors' expectations. Visitors are not satisfied as
they rated the performance level of the 5 criteria lower than the expected level. In which, 3 criteria thattouristsunderestimate
the most are "Plenty of delicious dishes, specialties, and souvenir; Good communication systems; and "Convenient
transportation systems". Therefore, the resort manager should pay attention to improve all 5 above criteria to enhance the
service quality.
3. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD35905 | Volume – 5 | Issue – 1 | November-December 2020 Page 297
Table 2: Test result of "tangible factors"
Sign Tangible factor
Importance
(I)
Performance
(P)
(P-I) Sig.
TF1 The resting area in the resort is cool and clean. 4.47 4.22 -0.24 0.000
TF2 Tour guide/ staff wear uniform, neat appearance, and polite greetings. 4.29 3.76 -0.53 0.000
TF3 Plenty of delicious dishes, specialties, and souvenirs. 4.25 3.47 -0.78 0.000
TF4 Good communication systems. 4.20 3.42 -0.78 0.000
TF5 Convenient transportation systems. 4.19 3.48 -0.71 0.000
Source: Survey data of 197 tourists, 2020
3.2. Tourist evaluation for "attractiveness"
Base on the result in Table 3, tourists underestimate the "attractiveness" of the resort. Most of the measurement criteria are not
evaluated well bytourists. Thereare3criteria whoseperformancelevelsarelowerthanimportancelevels:"Romanticandnatural
landscape", "Attractive games and entertainment tools", and "Plenty of unique cuisines". Meanwhile, the other criteria's
performance levels are higher than tourist expectations. Thus, to improve the quality of service, the resort needs to upgrade
unsatisfied criteria and further promote elements with a high level of performance.
Table 3: Test result of "attractiveness"
Sign Attractiveness Importance(I) Performance (P) (P-I) Sig.
ATT1 Romantic and natural landscape. 4.43 4.06 -0.37 0.000
ATT2 Attractive games and entertainment tools. 4.32 4.02 -0.29 0.000
ATT3 Plenty of unique cuisines. 4.30 3.87 -0.43 0.000
ATT4 Many souvenirs and specialties stalls. 4.24 4.40 0.15 0.002
ATT5 Friendly and hospitable service staff. 3.82 3.99 0.17 0.006
Source: Survey data of 197 tourists, 2020
3.3. Tourist evaluation for "trust"
Table 4 shows that the criteria related to trust meet the requirements of tourists, thereby indicating that tourists highly
evaluate the trust factor. Almost the difference between the importance and the performance level is greater than 0.
Accordingly, "Service fees are public" best performs, followed by "The service quality is as advertised".The remaining criteria
are also highly evaluated. Although the resort has created trust for tourists, the manager needs topayattentionto maintaining
good service quality.
Table 4: Test result of "trust"
Sign Trust Importance(I) Performance (P) (P-I) Sig.
TRU1 Detailed signboards of direction. 3.84 4.36 0.51 0.000
TRU2 The provided services are as advertised. 3.88 4.36 0.47 0.000
TRU3 The service quality is as advertised. 3.62 4.20 0.57 0.000
TRU4 Service fees are public. 3.65 4.30 0.65 0.000
TRU5 Easy to seek tourist information and book vehicle tickets. 3.99 4.40 0.40 0.000
Source: Survey data of 197 tourists, 2020
3.4. Tourist evaluation for "responsiveness"
Table 5 shows that visitors assess the "responsiveness" of the resort lower than their expectations. Fiveoutofsixcriteria have
the value of P-I smaller than 0. In particular, "The staff always understandcustomer needs"hasthelowestpoint,followedby"A
variety of seasonal fruits" and "Enthusiastic staff ". On the contrary, "Flexible service time, warm welcome" is considered to
perform better than expected with a difference of 0.17 points. The resort manager needs to be concerned about low-
performance level criteria to improve them in the future.
Table 5: Test result of "responsiveness"
Sign Responsiveness
Importance
(I)
Performance
(P)
(P-I) Sig.
RES1 Enthusiastic staff. 4.32 3.83 -0.49 0.000
RES2 The staff always understands customer needs. 4.28 3.69 -0.58 0.000
RES3 Transportation always meets the expectation. 4.31 3.89 -0.42 0.000
RES4 Flexible service time, warm welcome. 3.98 4.16 0.17 0.010
RES5 A variety of seasonal fruits. 4.43 3.90 -0.52 0.000
RES6 Many additional services are available at the request of customers. 4.35 3.94 -0.41 0.000
Source: Survey data of 197 tourists, 2020
3.5. Tourist evaluation for "guarantee"
Based on Table 6, the criteria related to "guarantee" have not met the requirements of visitors.All 6criteria getnegativevalues
for the difference between performance level and importance level. In which, "Guaranteed security" has the lowest point,
followed by "Always ensure food hygiene and safety" and "The staff has good communication with international visitors".
Therefore, to improve the service quality, the manager has to develop factors related to "guarantee".
4. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD35905 | Volume – 5 | Issue – 1 | November-December 2020 Page 298
Table 6: Test result of "guarantee"
Sign Guarantee
Importance
(I)
Performance
(P)
(P-I) Sig.
GUA1 Guaranteed security. 4.25 3.52 -0.73 0.000
GUA2 Always protect the environment. 4.34 3.91 -0.43 0.000
GUA3 Always ensure food hygiene and safety. 4.39 3.90 -0.48 0.000
GUA4 The staff has good communication with international visitors. 4.34 3.86 -0.47 0.000
GUA5 The price is in line with the service received. 4.52 4.31 -0.20 0.000
GUA6 Tour guides/ staff have easy-to-understand presentations. 4.24 3.82 -0.42 0.000
Source: Survey data of 197 tourists, 2020
3.6. Tourist evaluation for "sympathy"
Table 7 indicates that all the difference between performance level and importance level of "sympathy" gets negative values.
The highest negative value (-0.68 points) belongs to "Quick resolve of customers complaintsandproblems",followedby"Tour
guides/ staff are attentive to visitors" (-0.65 points). It concludes that the "sympathy" factor of the Lung Ngoc Hoang Tourist
site has not performed well.There should be solutions to improve service quality and attract more visitors.
Table 7: Test result of "sympathy"
Sign Sympathy Importance(I) Performance (P) (P-I) Sig.
SYM1 Tour guides/staff are attentive to visitors. 4.19 3.53 -0.65 0.000
SYM2 The staffs always keep a courteous attitude to visitors. 4.31 3.69 -0.62 0.000
SYM3 Quickly resolve customers' complaints and problems. 4.26 3.58 -0.68 0.000
Source: Survey data of 197 tourists, 2020
4. CONCLUSION
To sum up, visitors claimed that the Lung Ngoc Hoang
Tourist site's service quality has not met their expectations.
In which, the criteria not meeting the expectation at the
highest level are "Plenty of delicious dishes, specialties, and
souvenir" and "Good communication systems", followed by
"Convenient transportationsystems","Guaranteedsecurity",
"Quick resolve of customers complaints and problems".
Based on the above findings, some governance implications
are suggested to improve the service quality of the
destination: upgrade "tangible factors", enhance
"attractiveness", increase"trust",promote"responsiveness",
enhance "guarantee", and improve "sympathy".
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