http://www.hcltech.com/enterprise-transformation-services/overview~ for more on ETS

4. HCL develops a Digital Asset
Management Solution for a leading
publishing company in the USA
BACKGROUND
 Our client is a global leader in online learning, with nearly 2,000 textbook
companion Web sites, the InformIT Website for technology professionals,
and the Family Education Network - the award winning online resource
for parents, teachers and children
 It faced challenges in enterprise content management [ECM] and
partnered with HCL to set up the environment and build a solution to
cater to its critical business needs.
CHALLENGES / OBJECTIVES
 Establish a centralized content repository for print and digital formats while building a SNAPSHOT
scalable, next generation Documentum system to serve more than 4000 users, with  Horizontal: Enterprise Transformation Services
web and desktop access - ECMP
 Migrate a 5 year old Open Text Live link-based content management system to  Micro-vertical: Consumer Services
Documentum within 8 calendar months and integrate the print development and  Service Areas: Application Maintenance &
digital development processes Enhancement
 Provide continuity despite heavy content file transfers during business hours  Technologies: Documentum 6.5
 Inherit a partially developed Web content management system by another vendor suite(DAM, MWS, FSS, BOCS), Interwoven
and bring this to completion; Restart development for implementation of an 7.1, Talend, JMS, Marklogic, Oracle, Java
integrated framework for content marketing and delivery to end consumers  IPs / Frameworks: File Recovery Tool for
 Plan an integrated set of core applications to manage content, followed by a multi- DCTM, Migration Framework for Legacy to
year site roll-out with minimum IT involvement DCTM and DCTM to DCTM

5. THE SOLUTION CUSTOMER
 HCL implemented the Documentum product suite based Digital & Print centralized TESTIMONIAL
repository which was customized to provide bulk import, export and metadata updates
using the FTP protocol
 The DCTM FTP process was integrated with workflow for better management of the “This morning we launched the first release
company’s assets; HCL also evaluated tools for migration and suggested FME of Documentum for the PAL Migration
“Migration Center” - a stable tool that makes it easy to manage large data volumes project. US Higher Ed has been successfully
and delta migrations, which suited our client's requirements perfectly migrated as scheduled. Although we still
have quite a bit of work to do to bring this
 HCL designed an efficient and scalable ETL [extract, transform and load] system by
project to a successful conclusion, I wanted
expanding content extraction throughput through breakthrough system to express my thanks to each of you for your
engineering, and scaled the source Live link system to extract nearly 700 GB of data excellent commitment and contributions in
in just 24 hours; Migrated 50TB of content from Livelink to DCTM. reaching this very important milestone. You
 Provided assessment of web content management [WCM] applications against are truly valued members of this project and
business requirements and complete program management of the WCM framework trusted partners as we continue to create
including multiple projects with dedicated program managers from HCL and deliver value to our stakeholders”.
 Provided support and enhancements to the new and existing WCM applications with
0 downtime between frameworks - Vice President
RESULTS / BENEFITS
 Secure and scalable solution allowing robust metadata tagging, and enabling easy search and content delivery across the globe
 Better integration between Print and Digital authoring teams leading to reduced time to market of new products
 Central asset library providing easy centralized archival and access to client assets, and tracking of royalty based assets
 A Content Management Strategy across the globe using the Documentum system - Enabled its global publishing community use
Documentum from inception to archival, through standard and well defined business processes, taxonomy and transformation
engines
 Mature delivery process using Agile software development model with improved service levels and quality
 Common framework for (1) receiving marketing data from different sub units and locations (2) managing marketing data and
creation of delivery platforms
 Power to business users to create their own websites with static and dynamic content
 Provided a scalable solution to bring in more sub units and more functionality to the existing application

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com