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360o
IMAGE
ENHANCEMENT
WORKSHOP
• Prepared Exclusively for:
• Church Teacher’s College
• BY C. ALTHEA LAING B.A.(hons) Cert.in Ed.
• IMAGE CONSULTANT.
• FOREWORD
• It is said that ‘Etiquette is a code of conduct or
behaviour that defines the social
expectations’. This workshop is designed to
equip participants with the necessary skills to
move from informal to formal situations with
ease and confidence; enjoy a successful
career, community and social life.
Etiquette, Personal, Social And
Professional Development
2
• IF THE ONLY VISION WE HAVE OF OURSELVES
COMES FROM THE SOCIAL MIRROR,FROM THE
CURRENT PARADIGM AND FROM OUR
OPINIONS AND PERCEPTIONS OF THE PEOPLE
AROUND US ,OUR VIEW OF OURSELVES IS LIKE
THE REFLECTION IN THE CRAZY MIRROR IN
THE CARNIVAL.
Personal vision
ALTHEA LAING IMAGE CONSULTING @2015 althea laing group@gmail.com
• WE MAY DISCOVER INEFFECTIVE SCRIPTS
• DEEPLY EMBEDDED HABITS WHICH ARE TOTALLY
UNWORTHY OF US
• BECAUSE I AM SELF-AWARE I CAN EXAMINE MY
DEEPEST VALUES.
• I REALIZE THAT I AM NOT LIVING IN HARMONY
WITH THOSE VALUES.
• I REALIZE THAT MY LIFE IS NOT THE PRODUCT OF MY
OWN PROACTIVE DESIGN BUT WHAT I MIGHT HAVE
DEFERRED TO OTHERS.
SELF-AWARENESS
ALTHEA LAING IMAGE CONSULTING @2016 althea laing group@gmail.com
• BEGIN AT THE CENTRE OF INFLUENCE
• SECURITY –REPRESENTS YOUR SENSE OF
WORTH
• GUIDANCE- SENSE OF DIRECTION
• WISDOM – YOUR PERSPECTIVE ON LIFE
• POWER – FACULTY OR CAPACITY TO ACT, THE
STRENGTH TO ACCOMPLISH SOMETHING.
MY MISSION STATEMENT.
ALTHEA LAING IMAGE CONSULTING @2015 althea laing group@gmail.com
• Manners are governed by respect,
consideration and honesty,
• How may respect be defined?
• How may consideration be defined?
• What does the term honesty mean to
you?
Principles which govern Etiquette
6
• It is indeed of great importance that one
understands the do’s and don’ts of the
above.
• Standard procedure exists in both the
Continental and American culture and these
are defined.
DINING & BUSINESS
ETIQUETTE
7
• Dining is an art which everyone should
acquire in order to be considered as
cultured.
DINING & BUSINESS
ETIQUETTE
8
• It can be very confusing to be
presented with a variety of eating
utensils.
Table Setting
9
Table Setting
10
• Do not make a fist around the handle
of the utensil. This is a child’s way of
holding a utensil - not an adult’s.
• There are two acceptable ways to
use the knife and fork: Continental
Fashion and American Standard.
Utensils
11
• Continental Fashion: The diner cuts food, usually
one bite at a time, and uses fork in left hand, tines
pointing down.
• American Fashion: The diner cuts the food then
places the knife on the plate and uses the fork in
the right hand.
Utensils cont’d
12
13
• A variety of types and sizes of
glasses can be used throughout
the meal.
Glasses and beverage
14
Glasses and beverage
15
• Do not take a lot of time to order while
others are waiting
• Order simply - do not customize your
order excessively as this
can attract unnecessary
and negative attention.
ORDERING
16
• Consider asking your host/hostess for a
recommendation before making your decision
• If you are the host, it is courteous to take the lead
in ordering appetizers and wine, if these are to be
served.
Hosting
17
• Put technology away at the dinner table or other social
gatherings.
TECHNOLOGY
18
• Wait for everyone at your table to be
served before beginning to eat.
• However, if an individual who has not
been served and encourages you to
begin eating, you may do so.
• Eat slowly while waiting for their food to
be served.
Serving
19
• If you spill food, discreetly retrieve it
with your knife or fork and place it at
the side of your plate.
Spilling
20
• When finished with a course, leave
your plates in the same position that
they were presented to you.
• In other words, do not push your
plates away or stack them.
FINISHED WITH A MEAL??
21
Expression of courtesy
• This takes both verbal and nonverbal forms.
• Introductions- Remember to consider age, rank and sex.
• In social situations introduce a man to a woman, a younger
person to an older.
• At work introduce a subordinate to a superior, a fellow
employee to a customer.
Socio- Business Graces
22
• EXTERNAL IMAGE
• PERSONALITY AWARENESS
• INTERPERSONAL SKILLS
• ACCEPTABLE MODES OF BEHAVIOUR
• HYGIENE
THE IMPRESSION YOU MAKE
23
• EVERY DAY OF YOUR LIFE YOU ARE ON A PUBLIC
STAGE YOU ARE BEING VIEWED CONSTANTLY AND
YOU ARE MENTALLY APPRAISED, ACCEPTED OR
CRITICIZED ON APPEARANCE.
• THE WAY YOU LOOK REFLECTS ON YOUR
HABITS,BACKGROUND AND BREEDING.
• YOUR CLOTHING DEFINES YOU
• NEATNESS
• CLEANLINESS
• PLEASING HABITS
APPEARANCE/GROOMING
24
A Colour wheelcont’d
25
Your Wardrobe Reflects You
26
Personal Categories:
Spring
Summer
Autumn
Winter
Colour and Complexion
27
Colour and Complexion
Spring
28
Colour and Complexion
Summer
29
Colour and Complexion
Autumn
30
Colour and Complexion
Winter
31
Colour and Complexion cont’d
32
• Jackets, Blazers, Sports Coats
• Slacks & Trousers
• Skirts
• Blouses & Shirts
• Dresses
• Coats
• Shoe Shopping
Planning & Buying a Wardrobe
33
• Does your mirror reflect a professional image?
• Blemished skin
• Excessive or poorly applied make- up
• Dirty finger nails do not send out signals of
competence
• A well groomed appearance projects an image
of success and aura of self confidence.
• A WELL GROOMED APPEARANCE
PROJECTS AN IMAGE OF SUCCESS AND AN
AURA OF SELF CONFIDENCE!!!
Skin Care
34
• Hair is one of the most important factors in
your overall image
• The style, colour and condition of your hair
make a definite statement about your
appearance
Hair Care
35
Dos and Don’ts of Nail Care
36
Nails complete the total image!
IMAGE
IS
EVERYTHING!!
37

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Etiquette

  • 1. 360o IMAGE ENHANCEMENT WORKSHOP • Prepared Exclusively for: • Church Teacher’s College • BY C. ALTHEA LAING B.A.(hons) Cert.in Ed. • IMAGE CONSULTANT.
  • 2. • FOREWORD • It is said that ‘Etiquette is a code of conduct or behaviour that defines the social expectations’. This workshop is designed to equip participants with the necessary skills to move from informal to formal situations with ease and confidence; enjoy a successful career, community and social life. Etiquette, Personal, Social And Professional Development 2
  • 3. • IF THE ONLY VISION WE HAVE OF OURSELVES COMES FROM THE SOCIAL MIRROR,FROM THE CURRENT PARADIGM AND FROM OUR OPINIONS AND PERCEPTIONS OF THE PEOPLE AROUND US ,OUR VIEW OF OURSELVES IS LIKE THE REFLECTION IN THE CRAZY MIRROR IN THE CARNIVAL. Personal vision ALTHEA LAING IMAGE CONSULTING @2015 althea laing group@gmail.com
  • 4. • WE MAY DISCOVER INEFFECTIVE SCRIPTS • DEEPLY EMBEDDED HABITS WHICH ARE TOTALLY UNWORTHY OF US • BECAUSE I AM SELF-AWARE I CAN EXAMINE MY DEEPEST VALUES. • I REALIZE THAT I AM NOT LIVING IN HARMONY WITH THOSE VALUES. • I REALIZE THAT MY LIFE IS NOT THE PRODUCT OF MY OWN PROACTIVE DESIGN BUT WHAT I MIGHT HAVE DEFERRED TO OTHERS. SELF-AWARENESS ALTHEA LAING IMAGE CONSULTING @2016 althea laing group@gmail.com
  • 5. • BEGIN AT THE CENTRE OF INFLUENCE • SECURITY –REPRESENTS YOUR SENSE OF WORTH • GUIDANCE- SENSE OF DIRECTION • WISDOM – YOUR PERSPECTIVE ON LIFE • POWER – FACULTY OR CAPACITY TO ACT, THE STRENGTH TO ACCOMPLISH SOMETHING. MY MISSION STATEMENT. ALTHEA LAING IMAGE CONSULTING @2015 althea laing group@gmail.com
  • 6. • Manners are governed by respect, consideration and honesty, • How may respect be defined? • How may consideration be defined? • What does the term honesty mean to you? Principles which govern Etiquette 6
  • 7. • It is indeed of great importance that one understands the do’s and don’ts of the above. • Standard procedure exists in both the Continental and American culture and these are defined. DINING & BUSINESS ETIQUETTE 7
  • 8. • Dining is an art which everyone should acquire in order to be considered as cultured. DINING & BUSINESS ETIQUETTE 8
  • 9. • It can be very confusing to be presented with a variety of eating utensils. Table Setting 9
  • 11. • Do not make a fist around the handle of the utensil. This is a child’s way of holding a utensil - not an adult’s. • There are two acceptable ways to use the knife and fork: Continental Fashion and American Standard. Utensils 11
  • 12. • Continental Fashion: The diner cuts food, usually one bite at a time, and uses fork in left hand, tines pointing down. • American Fashion: The diner cuts the food then places the knife on the plate and uses the fork in the right hand. Utensils cont’d 12
  • 13. 13
  • 14. • A variety of types and sizes of glasses can be used throughout the meal. Glasses and beverage 14
  • 16. • Do not take a lot of time to order while others are waiting • Order simply - do not customize your order excessively as this can attract unnecessary and negative attention. ORDERING 16
  • 17. • Consider asking your host/hostess for a recommendation before making your decision • If you are the host, it is courteous to take the lead in ordering appetizers and wine, if these are to be served. Hosting 17
  • 18. • Put technology away at the dinner table or other social gatherings. TECHNOLOGY 18
  • 19. • Wait for everyone at your table to be served before beginning to eat. • However, if an individual who has not been served and encourages you to begin eating, you may do so. • Eat slowly while waiting for their food to be served. Serving 19
  • 20. • If you spill food, discreetly retrieve it with your knife or fork and place it at the side of your plate. Spilling 20
  • 21. • When finished with a course, leave your plates in the same position that they were presented to you. • In other words, do not push your plates away or stack them. FINISHED WITH A MEAL?? 21
  • 22. Expression of courtesy • This takes both verbal and nonverbal forms. • Introductions- Remember to consider age, rank and sex. • In social situations introduce a man to a woman, a younger person to an older. • At work introduce a subordinate to a superior, a fellow employee to a customer. Socio- Business Graces 22
  • 23. • EXTERNAL IMAGE • PERSONALITY AWARENESS • INTERPERSONAL SKILLS • ACCEPTABLE MODES OF BEHAVIOUR • HYGIENE THE IMPRESSION YOU MAKE 23
  • 24. • EVERY DAY OF YOUR LIFE YOU ARE ON A PUBLIC STAGE YOU ARE BEING VIEWED CONSTANTLY AND YOU ARE MENTALLY APPRAISED, ACCEPTED OR CRITICIZED ON APPEARANCE. • THE WAY YOU LOOK REFLECTS ON YOUR HABITS,BACKGROUND AND BREEDING. • YOUR CLOTHING DEFINES YOU • NEATNESS • CLEANLINESS • PLEASING HABITS APPEARANCE/GROOMING 24
  • 32. Colour and Complexion cont’d 32
  • 33. • Jackets, Blazers, Sports Coats • Slacks & Trousers • Skirts • Blouses & Shirts • Dresses • Coats • Shoe Shopping Planning & Buying a Wardrobe 33
  • 34. • Does your mirror reflect a professional image? • Blemished skin • Excessive or poorly applied make- up • Dirty finger nails do not send out signals of competence • A well groomed appearance projects an image of success and aura of self confidence. • A WELL GROOMED APPEARANCE PROJECTS AN IMAGE OF SUCCESS AND AN AURA OF SELF CONFIDENCE!!! Skin Care 34
  • 35. • Hair is one of the most important factors in your overall image • The style, colour and condition of your hair make a definite statement about your appearance Hair Care 35
  • 36. Dos and Don’ts of Nail Care 36 Nails complete the total image!