The pitfalls of empathy, benefits of inclusion and necessity of ethics in design. Declaration of Design for designers.

1. ETHICS
INCLUSION
Glennette Clark // @glennette
January 12, 2019 // UXCamp DC
&

2. Glennette Clark // @glennette // UXCamp DC 2019
HUMANS LIVE IN CONTEXT
ETHICS & INCLUSION IN DESIGN 2

3. Glennette Clark // @glennette // UXCamp DC 2019
EMPATHY

4. Glennette Clark // @glennette // UXCamp DC 2019
–Paul Bloom, Author, Against Empathy: The Case for Rational Compassion
“I want to make a case for the value of
conscious, deliberative reasoning in
everyday life, arguing that we should strive
to use our heads rather than our hearts.”
EMPATHY 4

5. Glennette Clark // @glennette // UXCamp DC 2019
EMPATHY 5
BENEFITS
• Source of pleasure and fosters connection and
intimacy

6. Glennette Clark // @glennette // UXCamp DC 2019
EMPATHY
• Ability to cause harm
• Fosters implicit and explicit biases
• Cognitively unsustainable
• Not a particular useful skill for designers
• Understanding and feeling aren’t the same
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PITFALLS

7. Glennette Clark // @glennette // UXCamp DC 2019
EMPATHY
• Compassion gives understanding it’s proper
weights without the burden of feeling
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ALTERNATIVE

8. Glennette Clark // @glennette // UXCamp DC 2019
INCLUSION

9. Glennette Clark // @glennette // UXCamp DC 2019
INCLUSION
• Exclusion is a universal human experience
• Inclusive design is a challenge to define
• Accessibility isn’t inclusive design
• Inclusive design is intentional
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10. Glennette Clark // @glennette // UXCamp DC 2019
INCLUSION 10

11. Glennette Clark // @glennette // UXCamp DC 2019
ETHICS

12. Glennette Clark // @glennette // UXCamp DC 2019
ETHICS
https://www.slideshare.net/johnmaeda/design-in-tech-report-2018/22-3102018_2018_Design_In_Tech
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13. Glennette Clark // @glennette // UXCamp DC 2019
ETHICS 13
http://designethically.com

14. Glennette Clark // @glennette // UXCamp DC 2019
ETHICS 14
https://www.slideshare.net/fjordnet/fjord-trends-2017-70096252

15. Glennette Clark // @glennette // UXCamp DC 2019
–Tim Cook, CEO,Apple
13
“Companies are nothing more than
a collection of people.
So, by extension, all companies
should have values.”
ETHICS 15

16. Glennette Clark // @glennette // UXCamp DC 2019
ETHICS 16
https://www.slideshare.net/fjordnet/fjord-trends-2018

17. Glennette Clark // @glennette // UXCamp DC 2019
DECLARATION OF DESIGN
ETHICS 17
AS A MEMBER OF THE DESIGN PROFESSION:
• I SOLEMNLY PLEDGE to dedicate my life to the service of humanity;
• THE HEALTH AND WELL-BEING OF HUMANITY will be my first consideration;
• I WILL RESPECT the autonomy and dignity of the people for whom I design for;
• I WILL MAINTAIN the utmost respect for human life;
• I WILL NOT PERMIT considerations of age, disease or disability, creed, ethnic origin, gender,nationality,
political affiliation, race, sexual orientation, social standing or any other factor to intervene between my duty
and the people I’m design for;
• I WILL RESPECT the confidences that are placed with me;
• I WILL PRACTICE my profession with conscience and dignity and in accordance with good design
practices;
• I WILL FOSTER the honor and noble traditions of the design profession;
• I WILL GIVE to my colleagues the respect and gratitude that is their due;
• I WILL SHARE my design knowledge for the benefit and advancement of the humanity;
• I WILL ATTEND TO my own health, well-being, and abilities in order to provide design solutions of the
highest standard;
• I WILL NOT USE my design knowledge to violate human rights and civil liberties, even under threat;
• I MAKE THESE PROMISES solemnly, freely and upon my honor.
Adapted from the Declaration of Geneva

18. Glennette Clark // @glennette // UXCamp DC 2019
THANK YOU
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@glennette // glennette@lazysmart.com
Glennette Clark
declarationofdesign.com