This document discusses confidentiality and best practices for using technology when working with students as a service provider. It provides an overview of relevant laws like FERPA, HIPAA, and ethical codes. It notes challenges like ensuring privacy of electronic records and recommends only including necessary information, using codes to identify students, strong passwords, and not sharing passwords or leaving devices unattended. It also provides scenarios and guidance on responding to subpoenas or parents requesting confidential counseling information.