OTRS by eStomi - ITSM & BSM Consulting
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Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience. Our team comprises of highly qualified and certified professionals such as Helpdesk and ITSM Practitioners, who are obsessed to deliver business solutions and services. eStomi has partnered with BMC and Clarive to provide professional services. eStomi also is – - India’s first and the only certified OTRS System Integrator Partner. - India’s first and the preferred ITRP Partner. - India’s first and the only iTop Partner. - Bangalore’s first and the only Wolken Partner.
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The document provides an introduction to ITIL (Information Technology Infrastructure Library) best practices for IT service management. It discusses the goal of ITIL, which is to systematically deliver quality IT services. Implementing ITIL helps address the problem of aligning infrastructure, systems, people and processes to efficiently achieve this goal and continuously improve over time. The document also summarizes some key ITIL publications, qualifications, and terminology to introduce attendees to the ITIL framework.
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The document discusses a rapid deployment methodology for BMC Remedy solutions. It begins by outlining issues that can affect BMC Remedy deployments such as developer productivity and time to market. It then makes the case for a rapid deployment methodology by discussing how it can reduce time to adoption and cost. The document proceeds to explain core elements of rapid application development (RAD) like prototyping, iterative development, and time boxing. It also outlines the generationE BMC Remedy rapid deployment methodology which includes pre-project activities, requirements planning, user design, construction, implementation, and post-project activities.
eStomi Technologies - ITSM & BSM Consulting
Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience.
Our team comprises of highly qualified and certified professionals such as Helpdesk and ITSM Practitioners, who are obsessed to deliver business solutions and services. eStomi has partnered with BMC and Clarive to provide professional services. eStomi also is –
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- India’s first and the preferred ITRP Partner.
- India’s first and the only iTop Partner.
- Bangalore’s first and the only Wolken Partner.
OTRS Company Presentation
TREND CAPITAL CONSULTING provides IT consulting services and solutions in the MENA region from Dubai, including IT outsourcing consultancy, IT service management consultancy, SLA implementations, and IT service management tool implementations and support. They are now a local partner offering the OTRS IT service management software suite.
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Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience.
Our team comprises of highly qualified and certified professionals such as Helpdesk and ITSM Practitioners, who are obsessed to deliver business solutions and services. eStomi has partnered with BMC and Clarive to provide professional services. eStomi also is –
- India’s first and the only certified OTRS System Integrator Partner.
- India’s first and the preferred ITRP Partner.
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eStomi Technologies - ITSM & BSM Consulting
Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience.
Our team comprises of highly qualified and certified professionals such as Helpdesk and ITSM Practitioners, who are obsessed to deliver business solutions and services. eStomi has partnered with BMC and Clarive to provide professional services. eStomi also is –
- India’s first and the only certified OTRS System Integrator Partner.
- India’s first and the preferred ITRP Partner.
- India’s first and the only iTop Partner.
- Bangalore’s first and the only Wolken Partner.
OTRS Company Presentation
TREND CAPITAL CONSULTING provides IT consulting services and solutions in the MENA region from Dubai, including IT outsourcing consultancy, IT service management consultancy, SLA implementations, and IT service management tool implementations and support. They are now a local partner offering the OTRS IT service management software suite.
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Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience.
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- India’s first and the preferred ITRP Partner.
- India’s first and the only iTop Partner.
- Bangalore’s first and the only Wolken Partner.
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4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
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UiPath integration with generative AI
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https://www.wask.co/ebooks/digital-marketing-trends-in-2024
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Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
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Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
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By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
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- 1. 1 ITSM & BSM Consulting www.estom i .n et India’s first and the only Certified Partner for OTRS
- 2. O T R S eStomi Technologies is India’s first and the only certified System Integration Partner for OTRS AG, Germany since 2010. We have certified OTRS and ITSM Practitioners, who have an excellent track record of OTRS implementations. Being an OTRS Partner, our experts provide an extensive help in implementing Helpdesk and ITSM leveraging ITIL guidelines. OTRS has over 85000 Production instances currently and millions of users worldwide. It is a leading OpenSource ITSM product with a sharp focus on ITIL and an ear towards its customer. Porsche, NASA, Lufthansa, Philips, Toshiba etc are some of prestigious organizations where OTRS has been implemented.
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- 8. Service Portfolio Management BMC Remedy / Clarive ServiceNow / ManageEngine ITRP / Wolken OTRS / iTop Consulting Service Catalog Bugzilla / Open source Consulting ITSM / ITIL Consulting Process Consulting
- 10. Thank you Have you been eStomied ? Reach out to info@estomi.net www.estomi.net