Mordecai, upon learning of a decree threatening the Jews, publicly expressed his grief by tearing his clothes and wearing sackcloth and ashes, crying out loudly in the city. His profound mourning reflected a shared sorrow among the Jewish community, prompting Esther, the queen, to respond with concern. This event highlighted the desperate situation faced by the Jewish people and their communal agony over the impending threat from Haman's edict.