Benefits of Outsourcing. Your Business and Outsourcing. Small Business and Outsourcing

1. Prepared By:
www.inboundoutboundmarketing.com
2013 IO Marketing – Proprietary and Confidential

2. The performance by outside parties, on
recurring basis, of tasks that would
otherwise be performed in-house
2013 IO Marketing – Proprietary and Confidential

3. : In-sourcing
: Off-shoring
: Co-sourcing
: Geo-sourcing
: Outplacement
2013 IO Marketing – Proprietary and Confidential

4. : Business Process Outsourcing
: Information Technology - 28%
: Human Resources – 16%
: Sales & Marketing – 15%
: Finance – 11%
: Administrative – 9%
: All Others – 22%
2013 IO Marketing – Proprietary and Confidential

5. : Allow you to focus on core competencies
: Creates strategic opportunities for small
business owners
: Improve quality, efficiency, and effectiveness
: Relief from administrative burdens
: Reduce operating costs
2013 IO Marketing – Proprietary and Confidential

6. : Access to outside expertise
: Leverage vendor investments in technology
rarely available to small business owners
: Upgrade level of customer service
: Ease time pressure demands
:“Better, faster, cheaper”
2013 IO Marketing – Proprietary and Confidential

7. : Over promise and under deliver
: Nonperformance of key function
: Cost
: Difficulty managing vendor relationship
: Change in provider’s business or financial stability
: Lack of fit with company culture
: Organizational resistance or unreadiness
2013 IO Marketing – Proprietary and Confidential

8. : High service delivery costs
: No further investment in technology
: End administration of transactions and focus on
strategic work
: Improve quality of services
: Strong business case
: Other business reasons
2013 IO Marketing – Proprietary and Confidential