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1 of 7
GOALs 
Gaining knowledge of the basic rules in terms of 
oral and written communication in acquiring 
competence that caters to national and 
international business needs. 
Producing highly trained entrepreneur who will 
become competent leaders in different industries. 
Maintaining a dynamic learning environment 
equipped with modern facilities in ICT.
Course objectives 
• To practice effective communication and 
interpersonal skills through various marketing 
strategies. 
• To involve in community relation programs that 
enhance capability of community partners. 
• To adapt marketing stimuli, such as product, 
advertisement, sales promotion, store and web 
sites.
Course Code: CB-1 
Course Title: Communication Skills for Marketing 
Strategies 
Course description: 
This course is design for students enrolled in BS-Business 
Administration major in Marketing 
Management. This involves mastery of communication 
skills using the English language for the development of 
successful marketing strategies.
Proposed Syllabus in 
ESP for Marketing 
Management
Week 
Learning 
Content/Topic 
Basic 
Competencies 
Indicator Materials 
Learning 
Activities 
Evaluation 
1 
 INTRODUCTION 
TO CONSUMER 
BEHAVIOR 
 Overview of 
Consumer 
Behaviour 
Understand what 
and how buying 
behaviour 
affects/influence 
consumers' buying 
behaviours 
Observe 
Consumers' Buying 
Behaviour. 
Blythe, Jim Consumer 
Behaviour. 2008 
Hawkins, Mothersbaugh, 
Best, Robert Consumer 
Behaviour Building 
Marketing Strategy. 10th 
edition 2007 
 Role Playing 
 Mall Visit 
 Oral 
Recitation 
 Reaction 
Paper 
2 
INTRINSIC 
INFLUENCES 
 Consumer 
Information 
Processing 
 Cognitive Learning 
and Memory 
Understand the 
principles of 
effective consumer 
information 
processing and 
cognitive learning 
Describe the 
process of people’s 
decision making. 
http://www.marketingprofs.co 
m 
 Group 
Discussion 
 Consumer’s 
Interview 
 Narrative 
Report 
3 
 Behavioural 
Learning 
 Social Influence and 
Compliance 
Techniques 
Understand how 
behaviour learning 
and social 
influences affect 
buying behaviour 
Determine how 
several influences 
affect consumers 
buying behaviour. 
Blythe, Jim Consumer 
Behaviour. 2008 
 Seminar  Workshop 
4 
 Motivation and 
Affect 
 Personality and 
Psychographics 
Understand 
Consumers’ 
Different Behaviours 
Create several 
ways on how a 
consumer is 
motivated to buy a 
certain product. 
http://www.emarketer.com 
Hawkins, Mothersbaugh, 
David Consumer Behaviour 
Building Marketing Strategy. 
2013. International Student 
edition 
 Survey  Conference
5 
 Attitude 
Measurement 
 Beliefs, 
Attitudes, and 
Behaviour 
Change 
Can evaluate the 
role and impact of 
mass media on 
individual’s buying 
behaviour 
Conduct activities 
valuing mass media as 
buyer’s principal 
standard of choosing a 
product. 
Hawkins, 
Mothersbaugh, Best, 
Robert Consumer 
Behaviour Building 
Marketing Strategy. 10th 
edition 2007 
 Emersion (Visit/ 
interview of T.V 
and Radio 
Networks 
personnel) 
• Making Advertisem 
ent(Video 
Presentation) 
6 
 Persuasion 
 Involvement, 
Knowledge, 
and 
Persuasion 
Can develop an 
original creative 
design that 
persuades target 
audience 
Construct innovative 
tactic that would 
persuade target buyer. 
Hawkins, 
Mothersbaugh, Best, 
Robert Consumer 
Behaviour Building 
Marketing Strategy. 10th 
edition 2007 
 Business 
Proposal 
• Product Testing 
7 
Environmental and 
Situational 
Influences 
 Group 
Influences 
 Households 
and Families 
Categorize the 
subculture and 
social class among 
consumers 
Demonstrate how 
economic status and 
cultural factor affect 
consumers purchasing 
manner. 
http://www.emarketer.co 
m 
 Environment 
Observation 
(Rural and 
Urban) 
• Debate 
8 
 Cultural and 
International 
Issues 
 Subculture 
Can develop an 
original creative 
design of an 
advertisement 
based on 
cultural/sub-cultural 
characteristics of 
the target audience 
and business 
influences 
Remember and apply 
the principles of 
consumers buying 
behaviour in relation to 
those various 
influences upon 
constructing an original 
business design. 
Hawkins, 
Mothersbaugh, David 
Consumer Behaviour 
Building Marketing 
Strategy. 2013. 
International Student 
edition 
 Feasibility 
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Esp

  • 1.
  • 2. GOALs Gaining knowledge of the basic rules in terms of oral and written communication in acquiring competence that caters to national and international business needs. Producing highly trained entrepreneur who will become competent leaders in different industries. Maintaining a dynamic learning environment equipped with modern facilities in ICT.
  • 3. Course objectives • To practice effective communication and interpersonal skills through various marketing strategies. • To involve in community relation programs that enhance capability of community partners. • To adapt marketing stimuli, such as product, advertisement, sales promotion, store and web sites.
  • 4. Course Code: CB-1 Course Title: Communication Skills for Marketing Strategies Course description: This course is design for students enrolled in BS-Business Administration major in Marketing Management. This involves mastery of communication skills using the English language for the development of successful marketing strategies.
  • 5. Proposed Syllabus in ESP for Marketing Management
  • 6. Week Learning Content/Topic Basic Competencies Indicator Materials Learning Activities Evaluation 1  INTRODUCTION TO CONSUMER BEHAVIOR  Overview of Consumer Behaviour Understand what and how buying behaviour affects/influence consumers' buying behaviours Observe Consumers' Buying Behaviour. Blythe, Jim Consumer Behaviour. 2008 Hawkins, Mothersbaugh, Best, Robert Consumer Behaviour Building Marketing Strategy. 10th edition 2007  Role Playing  Mall Visit  Oral Recitation  Reaction Paper 2 INTRINSIC INFLUENCES  Consumer Information Processing  Cognitive Learning and Memory Understand the principles of effective consumer information processing and cognitive learning Describe the process of people’s decision making. http://www.marketingprofs.co m  Group Discussion  Consumer’s Interview  Narrative Report 3  Behavioural Learning  Social Influence and Compliance Techniques Understand how behaviour learning and social influences affect buying behaviour Determine how several influences affect consumers buying behaviour. Blythe, Jim Consumer Behaviour. 2008  Seminar  Workshop 4  Motivation and Affect  Personality and Psychographics Understand Consumers’ Different Behaviours Create several ways on how a consumer is motivated to buy a certain product. http://www.emarketer.com Hawkins, Mothersbaugh, David Consumer Behaviour Building Marketing Strategy. 2013. International Student edition  Survey  Conference
  • 7. 5  Attitude Measurement  Beliefs, Attitudes, and Behaviour Change Can evaluate the role and impact of mass media on individual’s buying behaviour Conduct activities valuing mass media as buyer’s principal standard of choosing a product. Hawkins, Mothersbaugh, Best, Robert Consumer Behaviour Building Marketing Strategy. 10th edition 2007  Emersion (Visit/ interview of T.V and Radio Networks personnel) • Making Advertisem ent(Video Presentation) 6  Persuasion  Involvement, Knowledge, and Persuasion Can develop an original creative design that persuades target audience Construct innovative tactic that would persuade target buyer. Hawkins, Mothersbaugh, Best, Robert Consumer Behaviour Building Marketing Strategy. 10th edition 2007  Business Proposal • Product Testing 7 Environmental and Situational Influences  Group Influences  Households and Families Categorize the subculture and social class among consumers Demonstrate how economic status and cultural factor affect consumers purchasing manner. http://www.emarketer.co m  Environment Observation (Rural and Urban) • Debate 8  Cultural and International Issues  Subculture Can develop an original creative design of an advertisement based on cultural/sub-cultural characteristics of the target audience and business influences Remember and apply the principles of consumers buying behaviour in relation to those various influences upon constructing an original business design. Hawkins, Mothersbaugh, David Consumer Behaviour Building Marketing Strategy. 2013. International Student edition  Feasibility Study • Panel Defense