Digital Retail Africa 2023 hosted by IT News Africa - Carrie Peter speaks on Balancing User Experience and Security Compliance at Scale at the Digital Retail Africa 2023 conference. #retailtech #ecommerce #customerexperience #onlineshopping #securitycompliance
Digitise and complete transactions within minutes - DocuSign Digital Transact...Singtel myBusiness
Did you know that e-signatures are legally binding in Singapore? Businesses can now use digital platforms to simplify and increase the security of online transactions using Digital Transaction Management solutions such as DocuSign. Sales, Human Resources, Procurement functions can benefit from the ability to monitor and track transactions.
Learn more at https://mybusiness.singtel.com/catalogue/docusign
The Canadian Perspective: Legal Best Practices for E-Signatures in Insurancee-SignLive by Silanis
Electronic signature adoption is growing among Canadian insurance companies, driven in large part by consumer’s expectations for convenient, personalized and efficient service. While the benefits of straight through processing are obvious, questions often still arise regarding the legal requirements and implications of bringing processes online. This webcast offers a uniquely Canadian look at e-signatures and answers the MOST frequently asked questions on the topic:
How do Canada’s laws apply to e-signatures and records in insurance?
How can we best meet the legal requirements while ensuring an easy-to-use e-sign experience?
Daniel Fabiano, author of the 2013 CSIO report, Electronic Signature and Electronic Delivery of Insurance Documentation, explains the legal requirements applicable to e-signatures, e-records and e-delivery in the insurance industry. He will also provide a legal framework for the design and implementation of a compliant e-sign process.
As you utilize DocuSign for SugarCRM across your business and take advantage of your electronic signature capabilities:
- Sales will be able to close deals faster
- HR can bring on top talent quicker
- Finance can accelerate speed to revenue
- Procurement can lock in pricing sooner
Electronic Signatures Helping Lawyers Work Faster & Smarter - DrySignDrysign By Exela
Discover how eSignatures are transforming law firms, driving digital progress, and streamlining legal processes. Explore its impact by reading this blog
HighQ and DocuSign - moving one step closer to digital transformationHighQ
Slides from joint HighQ and DocuSign webinar run by Stuart Barr, CPSO HighQ and Stephen Maguire, Account Executive DocuSign on how you can optimise, digitise and automate transactions and processes to drive efficiency and productivity.
Digital Signatures for E-tendering -DrySign by ExelaDrysign By Exela
DrySign, a digital solution software for accelerating e-tendering processes, assures crystal clear transparency and a high level of security for your tenders.
Digital Retail Africa 2023 hosted by IT News Africa - Carrie Peter speaks on Balancing User Experience and Security Compliance at Scale at the Digital Retail Africa 2023 conference. #retailtech #ecommerce #customerexperience #onlineshopping #securitycompliance
Digitise and complete transactions within minutes - DocuSign Digital Transact...Singtel myBusiness
Did you know that e-signatures are legally binding in Singapore? Businesses can now use digital platforms to simplify and increase the security of online transactions using Digital Transaction Management solutions such as DocuSign. Sales, Human Resources, Procurement functions can benefit from the ability to monitor and track transactions.
Learn more at https://mybusiness.singtel.com/catalogue/docusign
The Canadian Perspective: Legal Best Practices for E-Signatures in Insurancee-SignLive by Silanis
Electronic signature adoption is growing among Canadian insurance companies, driven in large part by consumer’s expectations for convenient, personalized and efficient service. While the benefits of straight through processing are obvious, questions often still arise regarding the legal requirements and implications of bringing processes online. This webcast offers a uniquely Canadian look at e-signatures and answers the MOST frequently asked questions on the topic:
How do Canada’s laws apply to e-signatures and records in insurance?
How can we best meet the legal requirements while ensuring an easy-to-use e-sign experience?
Daniel Fabiano, author of the 2013 CSIO report, Electronic Signature and Electronic Delivery of Insurance Documentation, explains the legal requirements applicable to e-signatures, e-records and e-delivery in the insurance industry. He will also provide a legal framework for the design and implementation of a compliant e-sign process.
As you utilize DocuSign for SugarCRM across your business and take advantage of your electronic signature capabilities:
- Sales will be able to close deals faster
- HR can bring on top talent quicker
- Finance can accelerate speed to revenue
- Procurement can lock in pricing sooner
Electronic Signatures Helping Lawyers Work Faster & Smarter - DrySignDrysign By Exela
Discover how eSignatures are transforming law firms, driving digital progress, and streamlining legal processes. Explore its impact by reading this blog
HighQ and DocuSign - moving one step closer to digital transformationHighQ
Slides from joint HighQ and DocuSign webinar run by Stuart Barr, CPSO HighQ and Stephen Maguire, Account Executive DocuSign on how you can optimise, digitise and automate transactions and processes to drive efficiency and productivity.
Digital Signatures for E-tendering -DrySign by ExelaDrysign By Exela
DrySign, a digital solution software for accelerating e-tendering processes, assures crystal clear transparency and a high level of security for your tenders.
Vsign digital signature Agency Website is one of the best service provider in Delhi we provider all types of digital signature Individual and organization dsc for all purspose at very low price
Digital signatures use cryptographic algorithms to create a unique digital fingerprint for each document,
which is then securely attached to the invoice.
Vendor Management Solution based on Electronic Data Interchange coupled with Contract Management. Complete Audit Trail for Vendor Empanelment along with Online Contract Editor along with change log. Complete Vendor and Company Document Management along with Alert System for renewal process. can integrate to any ERP (Oracle, SAP of Home Grown)
5 Digital Onboarding Trends To Watch In 2024.pdfVeri5digital
Digital onboarding is the new method of onboarding customers in this digital era. Let us look out for the trends in this sector that we will be encountering in 2024
Revenue assurance (RA) is a niche business activity most commonly undertaken within businesses that provide telecommunication services. The activity is the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand.
The real estate transaction process can be complicated process to complete, since a considerable amount of interchangeable third parties are working together. Plus, the buyer and seller must be able to trust their escrow company with their funds, documents, and instructions. Any missing documents, miscommunications, data breaches, and interruptions in accessing accounts can result in failures in title transfers. SwiftTech Solutions will help your escrow company strengthen work processes by selecting escrow management applications, set up email faxing and archiving, deploy Bring Your Own Device (BYOD) policies, and much more.
Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
Overview of a Reinsurance Smart Contract Deployment on a Private or Public Ethereum Blockchain. This project was created and on the Nivaura Financial Instrument Issuance and Administration Engine.
Trust in E- and M-Business - Advances Through IT-SecurityOliver Pfaff
SACIS Conference 2002. Istanbul, Turkey
E- and M-Business are mega-trends that create new business opportunities and provide potentials to optimize existing processes. These prominent notions stand for the digital representation of business processes.
Organizations that implement such electronic business processes want to enable ubiquitous access to their services for suppliers, partners, and customers. To achieve this goal, public network infrastructure, e.g. the Internet and wireless networks, are integrated.
Business is based on the principle of trust. Trust services such as authentication, authorization, non-repudiation, and privacy are well established in traditional business. The implementation of digitalized business processes over public network infrastructure requires to adequately transform such trust services into the digital world.
This presentation examines IT-security technologies to achieve digital trust services that are required for E-/M-Business.
Zeshan Sattar- Assessing the skill requirements and industry expectations for...itnewsafrica
Zeshan Sattar- Senior Director of Industry Relations, COMPTIA- Assessing the skill requirements and industry expectations for cyber security at Public Sector Cybersecurity Summit 2024. #PublicSec2024
Vsign digital signature Agency Website is one of the best service provider in Delhi we provider all types of digital signature Individual and organization dsc for all purspose at very low price
Digital signatures use cryptographic algorithms to create a unique digital fingerprint for each document,
which is then securely attached to the invoice.
Vendor Management Solution based on Electronic Data Interchange coupled with Contract Management. Complete Audit Trail for Vendor Empanelment along with Online Contract Editor along with change log. Complete Vendor and Company Document Management along with Alert System for renewal process. can integrate to any ERP (Oracle, SAP of Home Grown)
5 Digital Onboarding Trends To Watch In 2024.pdfVeri5digital
Digital onboarding is the new method of onboarding customers in this digital era. Let us look out for the trends in this sector that we will be encountering in 2024
Revenue assurance (RA) is a niche business activity most commonly undertaken within businesses that provide telecommunication services. The activity is the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand.
The real estate transaction process can be complicated process to complete, since a considerable amount of interchangeable third parties are working together. Plus, the buyer and seller must be able to trust their escrow company with their funds, documents, and instructions. Any missing documents, miscommunications, data breaches, and interruptions in accessing accounts can result in failures in title transfers. SwiftTech Solutions will help your escrow company strengthen work processes by selecting escrow management applications, set up email faxing and archiving, deploy Bring Your Own Device (BYOD) policies, and much more.
Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
Overview of a Reinsurance Smart Contract Deployment on a Private or Public Ethereum Blockchain. This project was created and on the Nivaura Financial Instrument Issuance and Administration Engine.
Trust in E- and M-Business - Advances Through IT-SecurityOliver Pfaff
SACIS Conference 2002. Istanbul, Turkey
E- and M-Business are mega-trends that create new business opportunities and provide potentials to optimize existing processes. These prominent notions stand for the digital representation of business processes.
Organizations that implement such electronic business processes want to enable ubiquitous access to their services for suppliers, partners, and customers. To achieve this goal, public network infrastructure, e.g. the Internet and wireless networks, are integrated.
Business is based on the principle of trust. Trust services such as authentication, authorization, non-repudiation, and privacy are well established in traditional business. The implementation of digitalized business processes over public network infrastructure requires to adequately transform such trust services into the digital world.
This presentation examines IT-security technologies to achieve digital trust services that are required for E-/M-Business.
Zeshan Sattar- Assessing the skill requirements and industry expectations for...itnewsafrica
Zeshan Sattar- Senior Director of Industry Relations, COMPTIA- Assessing the skill requirements and industry expectations for cyber security at Public Sector Cybersecurity Summit 2024. #PublicSec2024
Irene Moetsana-Moeng: Stakeholders in Cybersecurity: Collaborative Defence fo...itnewsafrica
Irene Moetsana-Moeng, Executive Director and Head at Public Sector Agency on Stakeholders in Cybersecurity: Collaborative Defence for Cybersecurity Resilience at Public Sector Cybersecurity Summit 2024
4. Cobus Valentine- Cybersecurity Threats and Solutions for the Public Sectoritnewsafrica
Cobus Valentine, Chief Commercial Officer at Global Command & Control Technologies on Cybersecurity Threats and Solutions for the Public Sector at #PublicSec2024.
Varsha Sewlal- Cyber Attacks on Critical Critical Infrastructureitnewsafrica
Varsha Sewlal
Executive Legal & Deputy Information Officer, Railway Safety Regulator on Cyber Attacks on Critical Infrastructure at Public Sector Cybersecurity Summit 2024. #PublicSec2024
Abdul Kader Baba- Managing Cybersecurity Risks and Compliance Requirements i...itnewsafrica
Abdul Kader Baba CIO, Infrastructure South Africa on Managing Cybersecurity Risks and Compliance Requirements in the Public Sector at Public Sector Cybersecurity. #PublicSec2024
Ansgar Pabst- Disruptive Innovation through Corporate Collaboration with Star...itnewsafrica
Ansgar Pabst, HOD, GMD Omnichannel at Pick n Pay, on Disruptive Innovation through Corporate Collaboration with Start-Ups, at this year's edition of Digital Retail Africa. #DRA2024 #DigitalRetailAfrica #CorporateCollaboration #CorporateInnovation #BusinessModel #Institutionalization #Intrapreneurship #SMMEs #Corporate #StartUps
Koen den Hollander- The Future is Omniitnewsafrica
Koen den Hollander, Co-founder -Omni-channel Retail Platform at Wolfpact, on The Future is Omni at this year's Digital Retail Africa. #DRA2024 #DigitalRetailAfrica #Omnichannel #eCommerce #RetailInsights #RetailSolutions #CustomerExperience
Wongama Millie- South African Social Media Insights 2023itnewsafrica
Wongama Millie, The Prestige Cosmetics Group's Head of Digital Marketing and Director of eCommerce, on South African Social Media Insights 2023, at this year's edition of Digital Retail Africa. #DRA2024 #DigitalRetailAfrica #CustomerInsights #SocialMedia #SocialMediaInsights #Customerbehaviour #2023Trends #InternetUse
Emphasising Personalization and Customer Journey Mapping in Digital Retailitnewsafrica
Martin Banda, Amazon Web Services (AWS) Solutions Architect, on Emphasising Personalization and Customer Journey Mapping in Digital Retail, at this year's edition of Digital Retail Africa. #DRA2024 #DigitalRetailAfrica #RetailSolutions #PersonalizedShopping #CustomerInsights #CustomerBehaviour #CustomerJourney #RetailInsights #Ecommerce
Munyaradzi Nyikavaranda- Assessing the intersect between UX, AI, Big Data: Cr...itnewsafrica
Munyaradzi Nyikavaranda, Former Group: Executive Head: Digital Analytics & Marketing Technology at Multichoice Group, on Assessing the intersect between UX, AI, Big Data: Creating personalized shopping experiences at this year's edition of Digital Retail Africa. #DRA2024 #DigitalRetailAfrica #ShoppingExperience #ConsumerExperienec #BigData #PersonalizedShopping
Data Analytics & Customer Insights as enablers of businesses to employ predic...itnewsafrica
Vukosi Sambo, Executive Head of Data, Insights & AI at AfroCentric & Medscheme Group, on Data Analytics & Customer Insights as enablers of businesses to employ predictive analytics at this year's edition of Digital Retail Africa. #DRA2024 #DigitalRetailAfrica #customerinsights #dataanalytics
Mark Cockerell- A New Era of Retail Data Integration Mark Cockerell Retail ...itnewsafrica
Mark Cockerell, Retail Director at Circana, on A New Ear of Retail Data Integration, at this year's edition of Digital Retail Africa. #DRA2024 #DigitalRetailAfrica
Pravir Ishvarlal- Artificial Intelligence in Healthcareitnewsafrica
Pravir Ishvarlal, Data Scientist at Netcare, on Artificial Intelligence in Healthcare, at Healthcare Innovation Summit Africa 2023 hosted by IT News Africa. #HISA2023 #Healthcare #Healthtech #HealthInnovation
Braden van Breda- The Role of AI, Robotics in African Healthcareitnewsafrica
Braden van Breda, CEO at AI Diagnostics, on The Role of AI, Robotics in African Healthcare, at Healthcare Innovation Summit Africa 2023 hosted by IT News Africa. #HISA2023 #Healthcare #Healthtech #HealthInnovation
Rodney Taylor- AVA Disrupts Primary Healthcare with the Latest Asynchronous I...itnewsafrica
Rodney Taylor, Managing Director at Guardian Eye, on AVA Disrupts Primary Healthcare with the Latest Asynchronous IoT Medical device and Telemedicine Platform, at Healthcare Innovation Summit Africa 2023 hosted by IT News Africa. #HISA2023 #Healthcare #Healthtech #HealthInnovation
Anish Gupta- Smart Care Coordination Platformitnewsafrica
Anish Gupta, Head- Products and Insights at Heaps (India), on Smart Care Coordination Platform at Healthcare Innovation Summit Africa 2023 hosted by IT News Africa. #HISA2023 #Healthcare #Healthtech #HealthInnovation
Andrew Roberts- How Technology can Transform Healthcare for the Betteritnewsafrica
Andrew Roberts, Chief Information Officer at Clinix Health Group, on How Technology can Transform Healthcare for the Better, at Healthcare Innovation Summit Africa 2023 hosted by IT News Africa. #HISA2023 #Healthcare #Healthtech #HealthInnovation
Andrew Roberts - Mobile Health Apps for Improved Patient Engagement and Educa...itnewsafrica
Andrew Roberts, Chief Information Officer at Clinix Health Group, on Mobile Health Apps for Improved Patient Engagement and Education, at Healthcare Innovation Summit Africa 2023 hosted by IT News Africa. #HISA2023 #Healthcare #Healthtech #HealthInnovation
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
5. Digitizing from the first interaction
eSignatures allow processes that are usually paper based to be digitized from the start
6. Banking Relevant Legislation Cases
Banking compliance spans several pieces of RSA legislation
The National Credit Act describes which particulars need
to be included on every credit agreement.
Section 2.
(3) If a provision of this Act requires a document to be
signed or initialled by a party
(a) (a) an advanced electronic signature, as defined in
the Electronic Communications Act, 2002 (Act No.
25 of 2002); or
(b) (b) an electronic signature as defined in the
Electronic Communications Act, 2002 (Act No. 25 of
2002), provided that-
(a) (i) the electronic signature is applied by each
party in the physical presence of the other party
or an agent of the party; and
(b) (ii) the credit provider must take reasonable
measures to prevent the use of the consumer’s
electronic signature for any purpose other than
the signing or initialling of the particular
document that the consumer intended to sign
or initial.
Advanced Electronic Signatures are defined in the
Electronic Communications and Transactions Act, 2002
(Act No. 25 of 2002) as:
• An electronic signature which results from a
process which has been accredited by the
Accreditation Authority.
Section 37 and 38 of the Act stipulate the criteria for
accreditation:
(Section 38.1) - The electronic signature:
• is uniquely linked to the signer;
• is capable of identifying the signer;
• is created under a means that can be maintained
under the sole control of the signer;
• will be linked to the data or data message to
which it relates in such a manner that any
subsequent change of data or data message is
detectable;
*Advanced Electronic Signature is the South
African equivalent to QES
8. The role of evidence in regulatory compliance
• Currently it is costly, companies are forced to push the costs on to
customers
• Without digitisation it is nearly impossible to get compliance right
• Paper based processed are disparate and haphazard, with
incomplete information
• Digital footprints and fingerprints allow for the capture of evidence
and proof required to prove compliance
• Auditable and tracked processes stored in digital documents
reduce opportunities for abuse and fraud
9. Consent & Agreement
The intersection of privacy and proof of intent
• Always keep a record of any consent, agreement or notification
• Don’t use consent where you should use a contract
• Don’t notify where you should get consent, always notify of data
processing activities
• Do provide a closed loop process where agreements cannot be altered
• Do track signatory’s interactions with the agreement to prove intent
10. Contracting parties & Identity
Compliance and trust require that all parties are identified
• Both or all parties to a contract must be identifiable, during
and after the signing ceremony for the contract to be valid
• Do ensure that the agreement is only available to the
intended signatory
• Layer controls to ensure that only the signatory can access
and apply their signature
11. Restrict alteration after signing
Technical controls must be in place to ensure integrity
• Ensure that documents are stored in an immutable format, like PDF
• Digitally sign on completed documents to prevent tampering
• Highlight any attempts at tampers after signing
• Provide technical proof of a document original -
• Annotations made during signing
• Signing workflow
12. Provide proof of compliance
Proof of compliance is required from the sending party
• Understand consent requirements within existing processes and solutions
• Create secure consent, agreement and approval processes that do not
allow for unintended intervention or alteration
• Provide technical proof of the signing process, workflow and signatory
interactions
• Make technical audit trails easily understood through a Chain of Custody
Certificate m
16. Return on digitisation
A few of the things we’ve seen our customers achieve
• Improved process & regulatory compliance
• Entire company secretarial functions digitised
• Governance, Risk & Compliance function digitised
• Time savings through efficiencies
• Requirement for printing eliminated
• Signed documents returned within hours or days
• Operational processes reduced from weeks to hours
• Reduced costs
• Paper & printing – Sh23.3mil a month in a single division of Absa Bank
• Administration staff redeployed into skilled roles
• Rapid implementation
• 2 – 3 weeks integrated deployment at many large customers
• Instant adoption on internal use
• Phased embedding into own infrastructure & environment
17. Prevent fraud before it starts
Learn from our customers experience
Certainty of identity & non-repudiable
contracting
Propensity for fraud, credit checks,
medical aid & bank account verification
Automation, auditability, AI driven
processing & voice lie detection
Manual validation, fraud investigation
& evidence for prosecution
20. WebTrust Assurance
The WebTrust program is based on the following Trust Services
Principles and Criteria
Security The system is protected against unauthorized access (both physical
and logical).
Availability The system is available for operation and use as committed or
agreed.
Processing Integrity System processing is complete, accurate, timely, and authorized.
Online Privacy Personal information obtained as a result of e-commerce is
collected, used, disclosed, and retained as committed or agreed.
Confidentiality Information designated as confidential is protected as committed or
agreed.
21. WebTrust Assurance
Standards and security control framework
3rd Party Annual Audit
• KPMG independent audit against
global framework
• Auditors are granted the right to
conduct the audit
• Evaluate controls for effectiveness,
and then evaluate actual
adherence to controls
Controls evaluated
• Physical & Logical security
• Availability & Business continuity
• Incident management
• System development & practices
• Risk management practices
• Asset classification & management
• Access management & Personnel
security
Standards
• ISO - International Organization for
Standardization
• ETSI - European Telecommunications
Standards Institute
• ANSI - American National Standards
Institute
• CAB Forum – Certificate
Authority/Browser Forum
26. References
APIs form the core of their data
security overhaul
• API integrations implemented by
their own developers across
their internal systems of record
• Signing capability extended to
broker network for contract
consolidation
• Reduced costs
• Infrastructure has replaced
multiple disparate manual
processes
• Bulk sending capability extending
cyber security into marketing
operations
SAP integration for financial
statements and world first
electronic scripting
• Integrated to SAP to enable the
distribution and signing of
monthly financial statements
across every hospital – saving
weeks and avoiding fines
• Internal signoffs for supplier
documents and timesheets
• eScripting solution that’s
boosting medicine sales,
reducing prescription fraud and
supporting no-touch initiatives
during covid
Remote signing in 10 days during
lockdown
• Dashboard signing set-up within
10 days during lockdown
• Enabling Assupol’s future state
digitization initiative where all
client documentation will be
signed via Impression
• API integrations implemented by
their own developers across
their internal systems of record
• Integrated into contract
management system
• Remote customer onboarding
with biometric and multifactor
onboarding
Use holistic solution to kick start
digital transformation
• Real time USSD signing for Call
Centre initiated contracts
signature pad signing in branch
• Dashboard signing for
relationship banking
• Dashboard access for internal
daily operations
• API triggered contracts across
the business
• API integrations implemented by
their own developers across
their internal systems of record
Interface between disability grant
recipients and doctors
• USSD enabled signing of
disability grant applications by
doctors
• Dashboard signing integrated
and rolled out in 10 days
• Further enabling digital
document management across
the organisation