Chainels launched in 2013 by Co-Founder and CEO - Erwin Buckers in Rotterdam, Netherlands, is an all-in-1 digital solutions app providing enhanced and optimized tenant experience.

1. Erwin Buckers: Redefining the Real Estate Industry with Chainels
How many people have had to come together, discuss all of the issues at hand, and plan to
approach their landlords to fix a meeting or request that their issues be resolved immediately?
How many people have had to call, text, or email their landlord beforehand to fix meetings or
to just contact and communicate about an issue, or query? Confidently - all of us, for sure!
How many landlords have had to try reaching out to the almost always unavailable and busy
tenants about an issue, update, query, and feedback? How many landlords have had to call,
text, email, and go further in putting up notices and sending letters by post for anything?
Surely, at some point in time, this was the norm and the only way to reach out and
communicate with someone.
When the advancements in the use of real estate technology, reaching out to one another to
communicate and establish online collaboration became easy and efficient.
There could‟ve been social media groups that would've been specifically made with all the
tenants and their landlord added to make communications effective with one another.
But when integrating the features and contributions of Artificial Intelligence with operations
and communications, companies and organizations can better improve their digital strategies
with platforms that give them what they need and require all from one place.
An effective yet efficient, user-friendly, and environmentally sustainable platform that solves
and answers all queries, feedback, doubts, information, and communication preferences, will
always be liked and preferred more than any other services and products that a simple social
media application like WhatsApp lacks to provide.
As the saying goes, “Modern problems require modern solutions.” This idea helps agents and
landlords in their journey of comfortably and seamlessly navigating the real estate industry
with a modern touch of digital transformation.
Therefore in this article, we will explore and discuss the fascinating journey and story of an
entrepreneur - Erwin Buckers who co-founded and led a platform that provides landlords and
their tenants with an all-in-one solutions app - „Chainels‟, that aims to improve and
strengthen communications and better relationships.
For more interesting reads and insights around the EU, visit The Europe Entrepreneur.
Erwin Buckers - CEO and Co-Founder:

2. The Co-Founder and Chief Executive Officer at Chainels is - Erwin Buckers. Having a
degree and master‟s in Computer Science and Information Architecture, Erwin Buckers
founded the company alongside another co-founder named - Sander Verseput who is the
COO and CFO.
These young minds came together at the Delft University of Technology where they
integrated and shared their passions and ideas for a better future and started their long and
fascinating journey together.
Vision Statement - “To make living and working in your properties a joyful and sustainable
experience.”
Initially, Erwin Buckers and his colleague came up with a business idea that they wanted to
start and grow. The idea started in November 2011 and quickly blossomed into a successful
start-up business by 2013 and was established in Rotterdam, Netherlands, Europe.
From their 1st shopping center customer launch in 2015 to their 1st office customer launch in
2018, and from their 1st mixed-use customer launch in 2019 to their 1st residential customer
launch in 2022, the co-founders along with their active, fun, young, ec-friendly loving, and
thriving workforce have successfully established Chainels in 17 countries across the globe.
About Chainels:
Chainels is an all-in-1 solutions application, designed and developed to bridge the easy
communications and engagements between landlords and their tenants. The start-up provides
its services and platform for seamless and comfortable use for Retail and Commercial Real
Estate, as well as for Office, Residential, and Mixed-Use.
Chainels bring all the members, occupants, and tenants of a building and space, as well as
other stakeholders such as - landlords, investors, owners, locals, local officials, operators, and
developers, to establish happy and satisfied community engagement.
An innovation in real estate, this digital transformation strategy by the start-up contributes
solely towards providing an optimized tenant experience.
Mission Statement - “To build the most comprehensive tenant experience app, connecting
everyone working and living in properties with its workflows and systems in place.”
Be it collecting and monitoring KPIs, Chatboxes, Raising Tickets, Submitting Requests,
Organizing Events and Planners, Analyzing Data Metrics, Tenant Performance, as well as
Informing of Amenities, Perks, and Benefits provided, Chainels - “help create engaging,
sustainable, and safe environments that enhance communication and stimulate tenant
retention.”

3. In the form of communicating, informing, collecting feedback, collaborating, and engaging,
the company is reshaping the real estate industry triumphantly in value and efficiency.
To Conclude:
In the real estate industry, Chainels has succeeded in gaining recognition on a global scale
and is still actively running its operations to date. Launched the company in 2013 by Erwin
Buckers and his colleague in Rotterdam, Netherlands, Europe, the best of smart building
technology is here! As of the beginning of last year - 2023, Chainels has accomplished one of
its prominent and impactful milestones in achieving a 3 Million Euro - Series A investment to
gain a better reach and brand equity. Having operations in 500+ communities of 100+ cities
in Europe and South America, Chainels is an all-in-1 digital solutions app that helps connect
and engage with all stakeholders of a community.