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Company Overview

2015
Since 1991 Ericpol has successfully provided services in the area of outsourcing. We have gained the trust of clients all over the
world, while offering them our knowledge and experience.
Our specialists cooperate with clients all over the world using both third party and Ericpol's solutions. Thanks to our partners we
guarantee reliable and trustworthy foundation for every project that generates the competitive edge. Please visit us at
www.ericpol.com or contact jacek.bukala@ericpol.com for more details.
2015-02-10
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol at a glance…
2015-02-10 2
Over
2000
employees
in 4 countries
Turnover
77
MEUR
in 2014
Over
24
Years of ICT
experience
Software
engineering
& delivery
Software
R&D
services
Dedicated
software
solutions
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol at a glance…
2015-02-10 3
▪ Subsidiaries:
▪ Linköping, Sweden
▪ Lviv, Ukraine
▪ Brest, Belarus
▪ Headquarter: Lodz, Poland
▪ Offices: Cracow, Warszawa
▪ Limited liability company
▪ Privately owned
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol footprint
2015-02-10 4
Over
1,2m
Man-hours
in 2013
Over
2,5b
People use
software, Ericpol
coproduce
Over
1m
Cars with our
software
Biggest Polish
exporter of ICT
software services
– Computerworld
TOP200, 2014
Biggest private
software services
company delivering in
outsourcing model
– Software 500, 2014
17th fastest growing
private company in
Europe – Europe 500,
2013
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol delivery experience
2015-02-10 5
Over 800 projects in over 80 countries
1991 2015>95%
Export share
in Turnover
ericpol.com All Rights Reserved © Ericpol 2015
Reliable & Efficient Business Partner
2015-02-10 6
Long Term Relationship
We value your trust
Multi-Competences
One team, all competences
Flexibility
We change and adapt together with you
Efficiency
Achieving productivity and creating value
Lean & Agile Approach
Continuous chase for excellence
Innovation
We find better ways
Quality
Our quality means your satisfaction
ericpol.com All Rights Reserved © Ericpol 2015
Close to Customer
2015-02-10 7
Cracow office
10 minutes by car from airport
Lodz office
1 hour by car from Warsaw airport
ericpol.com All Rights Reserved © Ericpol 2015
Our philosophy
2015-02-10 8
Business is all about customer satisfaction,
not about producing goods or providing
services.
ericpol.com All Rights Reserved © Ericpol 20152015-02-10 9
Offer
ericpol.com All Rights Reserved © Ericpol 2015
Business areas
2015-02-10 10
Banking and
Finances
▪ Body leasing
▪ Trainings
▪ Maintenance services
▪ Dedicated solutions
▪ Development
▪ Implementation
Business
Applications
▪ Development
▪ Implementation
▪ Customization
▪ Dedicated 

solutions
▪ Training
▪ Consulting
▪ Maintenance services
M2M
▪ Consulting
▪ Migrations
▪ Body leasing
▪ Integrations
▪ Development
▪ Implementation
▪ Maintenance
Helathcare
▪ Own medical
applications: drEryk,
erLab, mobile
applications
▪ Customizations
▪ Training
Public Tenders
▪ Integrations
▪ Dedicated solutions
▪ E-services
▪ Workflows
Telco
▪ Consulting
▪ Dedicated solutions
▪ Body leasing
▪ Development
▪ Integration
▪ Customizations
▪ Training
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol’s staff
2015-02-10 11
2000+
employees
Software engineers
Analysts, Testers, Trainers
Project & Configuration managers
Technical documentation writers
Database specialists
Quality experts
Business consultants
System architects
ericpol.com All Rights Reserved © Ericpol 2015
The Offer
2015-02-10 12
▪ Staff augmentation
➢ To fill a project peak
➢ To extend competences within a project
by Software engineers, Test engineers, Software analytics, etc.
▪ Project outsourcing
➢ To increase delivery capability
➢ To lower project costs
by projects conducted according to defined and agreed methodology
▪ Dedicated development lab
➢ To lower product R&D costs
➢ To outsource part of operating process
➢ To move to other technology
using Ericpol Transfer Process Framework
ericpol.com All Rights Reserved © Ericpol 2015
Employee Selection Programme
2015-02-10 13
Trial period
Recruitment process
Ericpol earned and proven recruitment standard adapted to
local environment
CV selection
Initial trainings
Competence verification
Technical test
Analytical test
English test
English interview
Permanent employment
Evaluation
Over
1500
Candidates
tested
in 2014
Over
2400
Internship
applications
in 2014
ericpol.com All Rights Reserved © Ericpol 20152015-02-10 14
Agile
ericpol.com All Rights Reserved © Ericpol 2015
Long-term Agile partner
2015-02-10 15
▪ We promote 

cross competences
▪ We support Agile environment
8 years of Agile transformation experience
+80% of operations are fully Agile
Different
technologies
Different
products
Different
methodolo-
gies
Different
activities
ericpol.com All Rights Reserved © Ericpol 2015
Power of XFT
2015-02-10 16
Ready to handle the
full software life-cycle
Focus on long term
proactive cooperation
Fulfilling the
transformational
outsourcing
concept
European way
of working
Delivering services in
end-to-end process
model
Competent and
experienced
Team Leaders and
Project Managers
Strong feeling of the
co-ownership of
results
With competences
covering more than
one technology or
methodology
Flexibility
XFTeams ready
in
2 months
ericpol.com All Rights Reserved © Ericpol 2015
Quality, Science, Awards
2015-02-10 17
ericpol.com All Rights Reserved © Ericpol 2015
Process Oriented Organisation
2015-02-10 18
Enterprise Management Processes
Supporting Processes
Business Processes
Human Resource
Management
Infrastructure Management
ProcurementQuality & Environment
Project Management Risk Management
Delivery Process
Integration
Agreement Process
Development
Customer
Satisfaction
Base Practices
Design Guidelines, Templates, Knowledge Sharing, Trainings, …
Policies & Regulations
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol and the science
2015-02-10 19
Universities
Science and industry
organisations
Students and graduates
Ericpol

specialists
Unified system of the cooperation with universities in Poland and abroad
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol and the science
2015-02-10 20
ARUZ
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol and the science
2015-02-10 21
Graduates per year
Warszawa Technical University- 38 000
University- 74 000
Łódź Technical University- 21 000
University- 41 000
Kraków Technical University- 51 000
University- 96 000
Brest Technical University- 6 500
University- 500
Lviv Technical University- 37 000
University- 33 500
Linköping University- 25 000
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol recognition
2015-02-10 22
Global European Local
Ideal	
  Employer
Medical	
  	
  
application
Polish	
  International	
  
	
  Champion
Computerworld	
  TOP200
Good	
  Company	
  	
  
2013
Employer brand
Desired	
  	
  Employer
ericpol.com All Rights Reserved © Ericpol 20152015-02-10 23
Win-Win
ericpol.com All Rights Reserved © Ericpol 2015
Security
2015-02-10 24
Physical security
▪ All sites monitored by recognized
security agencies
▪ Physical security perimeters (infrared
sensors, cameras, alarms)
▪ Different business teams physically
separated by ‘Chinese wall’
▪ Limited access to individual areas (ID
cards, entrance logging)
▪ Highly restricted access to server
room
▪ Regular check up of entire technical
infrastructure
IT security
▪ Logically separated company
networks
▪ Encrypted VPN links between
locations
▪ DMZ Servers protected by IPS
▪ Centrally managed DHCP
▪ Centrally managed assignment of
Users Workstations to proper VLANs
▪ Central logs management for
Production Servers
▪ Obligatory firewalls and antivirus
programmes
▪ Advanced cross-platform data
protection
▪ Notebook's drives protected by Full
Drive Encryptionemail encryption
▪ Regular check up of entire technical
infrastructure
Personal awareness and engagement
General Security
▪ Documented and implemented
security policy
▪ Corporate, Personal NDA
▪ Information management
▪ Personal data protection procedures
▪ Procedures following ISO 27001
directives
▪ Regular customer security audits
▪ Regular external security audits
▪ Regular security trainings
▪ On site confidential office
▪ Events and incidents management
(reporting, monitoring, dealing)
ericpol.com All Rights Reserved © Ericpol 2015
Ericpol values in outsourcing
2015-02-10 25
1. 30%-60% customer cost reduction
2. Vast outsourcing experience – over 1000 000 mhrs/year
3. References from world-known customers (e.g. Ericsson)
4. Quality awareness (High Availability systems)
5. Transparent process approach (KPI based management)
6. Flexible customer approach – requirement change handling
7. Nearshoring – low cost resources in Europe (Belarus, Ukraine)
8. European time zone
9. Financial and organisational stability
10.Very high security standard
11.Strategic focus on long term cooperation
Thank you for attention
International Account Manager
Jacek Bukala
E-mail: jbuk@ericpol.com


http://www.ericpol.com

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Ericpol_overview_2015

  • 1. Company Overview
 2015 Since 1991 Ericpol has successfully provided services in the area of outsourcing. We have gained the trust of clients all over the world, while offering them our knowledge and experience. Our specialists cooperate with clients all over the world using both third party and Ericpol's solutions. Thanks to our partners we guarantee reliable and trustworthy foundation for every project that generates the competitive edge. Please visit us at www.ericpol.com or contact jacek.bukala@ericpol.com for more details. 2015-02-10
  • 2. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol at a glance… 2015-02-10 2 Over 2000 employees in 4 countries Turnover 77 MEUR in 2014 Over 24 Years of ICT experience Software engineering & delivery Software R&D services Dedicated software solutions
  • 3. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol at a glance… 2015-02-10 3 ▪ Subsidiaries: ▪ Linköping, Sweden ▪ Lviv, Ukraine ▪ Brest, Belarus ▪ Headquarter: Lodz, Poland ▪ Offices: Cracow, Warszawa ▪ Limited liability company ▪ Privately owned
  • 4. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol footprint 2015-02-10 4 Over 1,2m Man-hours in 2013 Over 2,5b People use software, Ericpol coproduce Over 1m Cars with our software Biggest Polish exporter of ICT software services – Computerworld TOP200, 2014 Biggest private software services company delivering in outsourcing model – Software 500, 2014 17th fastest growing private company in Europe – Europe 500, 2013
  • 5. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol delivery experience 2015-02-10 5 Over 800 projects in over 80 countries 1991 2015>95% Export share in Turnover
  • 6. ericpol.com All Rights Reserved © Ericpol 2015 Reliable & Efficient Business Partner 2015-02-10 6 Long Term Relationship We value your trust Multi-Competences One team, all competences Flexibility We change and adapt together with you Efficiency Achieving productivity and creating value Lean & Agile Approach Continuous chase for excellence Innovation We find better ways Quality Our quality means your satisfaction
  • 7. ericpol.com All Rights Reserved © Ericpol 2015 Close to Customer 2015-02-10 7 Cracow office 10 minutes by car from airport Lodz office 1 hour by car from Warsaw airport
  • 8. ericpol.com All Rights Reserved © Ericpol 2015 Our philosophy 2015-02-10 8 Business is all about customer satisfaction, not about producing goods or providing services.
  • 9. ericpol.com All Rights Reserved © Ericpol 20152015-02-10 9 Offer
  • 10. ericpol.com All Rights Reserved © Ericpol 2015 Business areas 2015-02-10 10 Banking and Finances ▪ Body leasing ▪ Trainings ▪ Maintenance services ▪ Dedicated solutions ▪ Development ▪ Implementation Business Applications ▪ Development ▪ Implementation ▪ Customization ▪ Dedicated 
 solutions ▪ Training ▪ Consulting ▪ Maintenance services M2M ▪ Consulting ▪ Migrations ▪ Body leasing ▪ Integrations ▪ Development ▪ Implementation ▪ Maintenance Helathcare ▪ Own medical applications: drEryk, erLab, mobile applications ▪ Customizations ▪ Training Public Tenders ▪ Integrations ▪ Dedicated solutions ▪ E-services ▪ Workflows Telco ▪ Consulting ▪ Dedicated solutions ▪ Body leasing ▪ Development ▪ Integration ▪ Customizations ▪ Training
  • 11. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol’s staff 2015-02-10 11 2000+ employees Software engineers Analysts, Testers, Trainers Project & Configuration managers Technical documentation writers Database specialists Quality experts Business consultants System architects
  • 12. ericpol.com All Rights Reserved © Ericpol 2015 The Offer 2015-02-10 12 ▪ Staff augmentation ➢ To fill a project peak ➢ To extend competences within a project by Software engineers, Test engineers, Software analytics, etc. ▪ Project outsourcing ➢ To increase delivery capability ➢ To lower project costs by projects conducted according to defined and agreed methodology ▪ Dedicated development lab ➢ To lower product R&D costs ➢ To outsource part of operating process ➢ To move to other technology using Ericpol Transfer Process Framework
  • 13. ericpol.com All Rights Reserved © Ericpol 2015 Employee Selection Programme 2015-02-10 13 Trial period Recruitment process Ericpol earned and proven recruitment standard adapted to local environment CV selection Initial trainings Competence verification Technical test Analytical test English test English interview Permanent employment Evaluation Over 1500 Candidates tested in 2014 Over 2400 Internship applications in 2014
  • 14. ericpol.com All Rights Reserved © Ericpol 20152015-02-10 14 Agile
  • 15. ericpol.com All Rights Reserved © Ericpol 2015 Long-term Agile partner 2015-02-10 15 ▪ We promote 
 cross competences ▪ We support Agile environment 8 years of Agile transformation experience +80% of operations are fully Agile Different technologies Different products Different methodolo- gies Different activities
  • 16. ericpol.com All Rights Reserved © Ericpol 2015 Power of XFT 2015-02-10 16 Ready to handle the full software life-cycle Focus on long term proactive cooperation Fulfilling the transformational outsourcing concept European way of working Delivering services in end-to-end process model Competent and experienced Team Leaders and Project Managers Strong feeling of the co-ownership of results With competences covering more than one technology or methodology Flexibility XFTeams ready in 2 months
  • 17. ericpol.com All Rights Reserved © Ericpol 2015 Quality, Science, Awards 2015-02-10 17
  • 18. ericpol.com All Rights Reserved © Ericpol 2015 Process Oriented Organisation 2015-02-10 18 Enterprise Management Processes Supporting Processes Business Processes Human Resource Management Infrastructure Management ProcurementQuality & Environment Project Management Risk Management Delivery Process Integration Agreement Process Development Customer Satisfaction Base Practices Design Guidelines, Templates, Knowledge Sharing, Trainings, … Policies & Regulations
  • 19. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol and the science 2015-02-10 19 Universities Science and industry organisations Students and graduates Ericpol
 specialists Unified system of the cooperation with universities in Poland and abroad
  • 20. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol and the science 2015-02-10 20 ARUZ
  • 21. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol and the science 2015-02-10 21 Graduates per year Warszawa Technical University- 38 000 University- 74 000 Łódź Technical University- 21 000 University- 41 000 Kraków Technical University- 51 000 University- 96 000 Brest Technical University- 6 500 University- 500 Lviv Technical University- 37 000 University- 33 500 Linköping University- 25 000
  • 22. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol recognition 2015-02-10 22 Global European Local Ideal  Employer Medical     application Polish  International    Champion Computerworld  TOP200 Good  Company     2013 Employer brand Desired    Employer
  • 23. ericpol.com All Rights Reserved © Ericpol 20152015-02-10 23 Win-Win
  • 24. ericpol.com All Rights Reserved © Ericpol 2015 Security 2015-02-10 24 Physical security ▪ All sites monitored by recognized security agencies ▪ Physical security perimeters (infrared sensors, cameras, alarms) ▪ Different business teams physically separated by ‘Chinese wall’ ▪ Limited access to individual areas (ID cards, entrance logging) ▪ Highly restricted access to server room ▪ Regular check up of entire technical infrastructure IT security ▪ Logically separated company networks ▪ Encrypted VPN links between locations ▪ DMZ Servers protected by IPS ▪ Centrally managed DHCP ▪ Centrally managed assignment of Users Workstations to proper VLANs ▪ Central logs management for Production Servers ▪ Obligatory firewalls and antivirus programmes ▪ Advanced cross-platform data protection ▪ Notebook's drives protected by Full Drive Encryptionemail encryption ▪ Regular check up of entire technical infrastructure Personal awareness and engagement General Security ▪ Documented and implemented security policy ▪ Corporate, Personal NDA ▪ Information management ▪ Personal data protection procedures ▪ Procedures following ISO 27001 directives ▪ Regular customer security audits ▪ Regular external security audits ▪ Regular security trainings ▪ On site confidential office ▪ Events and incidents management (reporting, monitoring, dealing)
  • 25. ericpol.com All Rights Reserved © Ericpol 2015 Ericpol values in outsourcing 2015-02-10 25 1. 30%-60% customer cost reduction 2. Vast outsourcing experience – over 1000 000 mhrs/year 3. References from world-known customers (e.g. Ericsson) 4. Quality awareness (High Availability systems) 5. Transparent process approach (KPI based management) 6. Flexible customer approach – requirement change handling 7. Nearshoring – low cost resources in Europe (Belarus, Ukraine) 8. European time zone 9. Financial and organisational stability 10.Very high security standard 11.Strategic focus on long term cooperation
  • 26. Thank you for attention International Account Manager Jacek Bukala E-mail: jbuk@ericpol.com 
 http://www.ericpol.com