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• Basic DefinitionsRelated to Ergonomics
• Why Ergonomics Is Important
• Typical Applications for Ergonomics
• Typical Office Ergonomic Problems
• The Ergonomically Correct Computer Work Station
• The Environmental Concerns in Today’s Office
Environment
• The Importance of Personal Breaks/exercise During the
Work Day
• The Concepts of Work Station Design
UNDERSTAND THE FOLLOWING:
Objectives
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🗹 Discovering thecapabilities and limitations of the
human body
🗹 The art and science that addresses workers’ job
performance and well-being in relation to their job
tasks, tools, equipment and environment
🗹 The study of the relationship between people and
machines or between employees and their
environment
VARIOUS AUTHORS DEFINE ERGONOMICS AS:
Definitions
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🗹 The studyof the interaction between the
worker and the process at the workplace.
VARIOUS AUTHORS DEFINE ERGONOMICS AS:
WHAT OTHER DEFINITIONS
HAVE YOU HEARD?
Continued
Definition
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🗹 Improve quality
🗹Improve absenteeism
🗹 Maintain a healthier work force.
🗹 Reduce injury and illness rates
🗹 Acceptance of high-turnover jobs
🗹 Workers feel good about their work
🗹 Reduce workers’ compensation costs
🗹 Elevate awareness to a higher level
ERGONOMICS PLAYS A ROLE IN APPROXIMATELY 50% OF
ALL WORKPLACE INJURIES. ERGONOMICS WILL HELP:
SAFETY
STATISTICS
Importance of Ergonomics
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THINK ABOUT THENUMBER
OF WAYS ERGONOMICS
IMPACTS OUR DAILY LIFE!
Ergonomics a Multi Disciplinary
Approach
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• Work Stationdesign
• Tool Selection and Design
• Office Safety Improvement
• Video Display Terminal
• Back Injury Reduction and
Prevention
• Manual Material Handling
Improvement
• Cumulative Trauma
Disorder (CTD) Reduction.
APPLICATIONS
Typical Application of Ergonomics
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🗹 RECOGNITION
✔ Adetermination of whether there are ergonomic
related problems in the workplace.
🗹 EVALUATION
✔ An identification of the nature and location of the
problems.
🗹 CONTROL
✔ The introduction of measures designed to eliminate
or reduce the hazards.
Implementation Strategy
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• Employee surveys
•Review of results of facility evaluations
• Analysis of trends in injury/illness rates
• Up-to-date records or logs of job improvements tried or
implemented
• Before and after surveys/evaluations of job/worksite changes
EVALUATION TECHNIQUES INCLUDE:
Program Review and Implementation
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🗹 ENGINEERING CONTROLS🡪 FIRST CHOICE
✔ Work Station Design ✔ Equipment Selection and Design
✔ Proper Chairs ✔ Proper Lighting
🗹 ADMINISTRATIVE CONTROLS 🡪 SECOND CHOICE
✔ Training Programs ✔ Job Rotation/Enlargement
✔ Pacing ✔ Policy and Procedures
🗹 PERSONNEL PROTECTIVE EQUIPMENT 🡪 LAST CHOICE
✔ Wrist Supports ✔ Wraps
✔ Back Supports ✔ Eye Protection
✔ Non-Slip Shoes ✔ Aprons
Ergonomics Control
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🗹 INAPPROPRIATE
🗹 OCCUPATIONALRISK FACTORS:
Occupational risk factors are defined as any attribute of
a job or task that we know increases the probability of
injury or illness.
1. Force - Including - Internal or External
2. Posture - Such as - Extreme Twisting or Bending
3. Repetition - Including - Muscle Group Overexertion
4. Insufficient Rest - Including - Muscle Group Overexertion
Ergonomics Control
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WORKSITE ANALYSIS ISDIVIDED INTO FOUR
MAIN PARTS:
1. Gathering information from available sources
2. Conducting baseline screening surveys to determine which jobs
need a closer analysis
3. Performing ergonomic job hazard analyses of those work stations
with identified risk factors
4. After implementing control measures, conducting periodic surveys
and follow-up to evaluate changes
Worksite Analysis
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SYMPTOM SURVEY
1. Noteareas of pain or
discomfort
2. What do you feel in the
source?
3. What environmental
changes would help?
4. What other feedback can
be gathered? FRONT BACK
Worksite Analysis
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JOB RISK FACTORS:
1.Weight of load
2. Location/size of load
3. Frequency of the task
4. Duration and pace of cycle
5. Stability of load
6. Coupling of load
7. Travel distances of worker
8. Reach distances of worker
9. Symmetry between worker and the work
Ergonomics Risk Factors
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10. Static workposture
a) Standing
b) Sitting
11. Work platforms or stairs
12. Torso flexion (bending)
a) Mild (up to 45 degrees)
b) Severe (greater than 45
degrees)
13. Work heights (too high or too
low)
14. Floor surfaces (wet, smooth,
vibration)
JOB RISK FACTORS:
Ergonomics Risk Factors
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15. Environment
a) Hot(sweat, reduced grip,
fatigue)
b) Cold (gloves reduce grip by
as much as 30%)
16. Lighting
a) posture problems (because
of inability to see)
17. Noise/vibration
a) Frequency very important
b) Can amplify through the body
JOB RISK FACTORS:
Continued
Ergonomics Risk Factors
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WHAT ARE THE
PRIMARYRISK
FACTORS
ASSOCIATED WITH
YOUR JOB?
Continued
Ergonomics Risk Factors
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Typical Office ErgonomicsProblem
● TENDINITIS:
⮚ Characterized by inflammation of tendons or their
surrounding sheaths
● REPETITIVE STRAIN INJURY - RSI:
⮚ RSI (Repetitive Strain Injury) disorders can begin as
mildly aggravating and with the continuance of bad
habits, may quickly progress to be debilitating
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CARPAL TUNNEL SYNDROME-
CTS:
A Specific, Severe and a Debilitating
Form of RSI
• Described as a Squeezing of the
Median Nerve As It Runs Into the
Hand
• The Nerve Is Squeezed by
Swollen Tendons Surrounding It As
They Cross Through a Bony
Passage or Carpal Tunnel at the
Inside of the Wrist
Continued
Typical Office Ergonomics Problem
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CARPAL TUNNEL SYNDROME- SYMPTOMS:
- Tingling of the Hands and Wrists
- Tightness, Discomfort, Stiffness, Soreness or
Burning in the Hands, Wrists, Fingers, Forearms, or
Elbows
- Some Symptoms Include a Feeling of a Need to
Massage Your Hands, Wrists, and Arms
- Clumsiness or Loss of Strength and Coordination
in The Hands Also Can Be Symptoms
Continued
Typical Office Ergonomics Problem
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CARPAL TUNNEL SYNDROME- WHAT TO DO:
- Correct your work or typing technique
- Keep your wrists in a “neutral” position
- Adjust your work posture (back, hips, shoulders)
- Make sure your workstation is positioned properly
- Make adjustments for your body size
- Consider your height and arm reach distances
- Reduce the amount of force and repetition
Continued
Typical Office Ergonomics Problem
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INAPPROPRIATE
OFFICE RISK FACTORS:
Officerisk factors are defined as any attribute of a job or
task that we know increases the probability of injury or
illness.
1. Force - Including - Internal or External
2. Posture - Such as - Extreme Twisting or Bending
3. Repetition - Including - Muscle Group Overexertion
4. Insufficient Rest - Including - Muscle Group Overexertion
TYPICAL OFFICE ERGONOMIC PROBLEMS
Typical Office Ergonomics Problem
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Ergonomics Program
Program shouldinclude:
● Supervisor must be involved
● Will reduce strain on the body
● Exercise different muscle groups
and bones
● Make work more interesting and
acceptable
● Good work habits can correct
most problems
● Using ergonomically designed
equipment
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Ergonomics Program
ADJUSTMENT PERIODFOR WORKERS:
● Period may take 10 to 20 working days
● Used to be known as “Work Hardening”
● Workers should be told of the adjustment period
● Workers may be uncomfortable with initial
adjustments
● Look for improvements in your ability to perform work
● Know that your comfort will improve over time
● Muscles take time to become comfortable with
change
● Remember - old habits are hard to break
● Remember - the goal is safety and injury prevention
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Continued
IDEAS FOR WORKSTATION
IMPROVEMENTS:
1. Anti-glare device on monitor
2. Monitor at correct eye height
3. Paper holder on or next to monitor
4. Ergonomic keyboard
5. Wrist support on keyboard
6. Wrist support on mouse pad
7. Proper body alignment to
keyboard
8. Elbows level with keyboard
9. Fully adjustable work surface
10. Fully adjustable task chair
11. Tactile, comfortable floor surface
Work Station
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IDEAS FOR WORKSTATION
IMPROVEMENTS:
12. Foot stool to support lower back
13. Task lighting for fine work
14. Proper indirect area work lighting
15. Proper use of natural lighting
16. Reducing glare of natural lighting
17. Adjustable shelves
18. Shelves no lower than knees
19. Shelves no higher than shoulders
20. Work dividers that reduce noise
21. Headsets verses shoulder phones
22. Ample room to move chair in work
area
Work Station
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WHAT ENCOMPASSES A
WORKSTATION?
- The anthropometry of the
person
- The lighting of the work area
- The type of furniture in use
- The foot support
- The keyboard
- The posture
- The monitor
- The chair
- And other specific factors
Remember - The Objective of Ergonomics Is to Fit the Work to the Person
Work Station
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DIRECT AND INDIRECT
LIGHTING:
•Indirect Lighting:
- Lights the work area
- Needs a soft light to reduce
reflection
- Must not create harsh
shadows
• Direct Lighting:
- Lights the work surface
- Needs to be proper intensity
- Shouldn’t promote glare
Work Station
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NATURAL LIGHTING:
• Correctionof natural
lighting problems are
dependent on the
building design and the
furniture arrangement
• May require more than
one adjustment during
work day since light
conditions can change
during the day.
Work Station
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WHERE SHOULD YOUPLACE
THE MONITOR?
• Directly in front of normal sitting position
• Not off to one side
• Screen - 18 to 30 inches from your eyes
or about an arm’s length
• Out of range of light reflections
• Top of monitor at eye level
• Angle - comfortable for neck
• Keeping monitor clean is critical
• Consult your optometrist often
• Look away at least 20 ft frequently
• Adjust brightness to best comfort level
Work Station
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WHERE SHOULD YOU
PLACETHE KEYBOARD?
• Directly in front of normal
sitting position
• Not off to one side
• Level with bottoms of elbows
• Positioned to keep wrists in
neutral position
• Positioned above knees
Work Station
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WHERE SHOULD YOU
PLACETHE MOUSE?
• Above, and to the outside of knee
(rule of thumb)
• Close to keyboard to limit range of
motion
• Same level as the keyboard
• Key Point - limit twisting of wrist
• Key Point - limit reach requirements
• Explore different types
• Keep hands and wrists in neutral
position
Work Station
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WHAT ABOUT HEIGHTAND
REACH DISTANCES?
• Frequently used items:
- Within arm’s reach from keyboard
- Limit reaching above your shoulders
• Paper holders - same height as screen
• Place heavy items lower
• Place lighter items higher
• Place frequently used items closer
Work Station
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FREQUENT TELEPHONE
USE:
• Frequenttelephone use requires a
headset to avoid bending the neck
while keyboarding
• Don’t hold the phone squeezed
between the neck and shoulder
• Many RSI’s begin with nerve
damage or irritation in the neck
and shoulders
Work Station
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HAND AND ARMPOSITION:
• The Neutral Position.
⮚ Forearms parallel to the floor
and the arms not outstretched
⮚ Wrists straight, but not twisted
to the right or left
• Neutral means: The knuckles;
wrist and top of the forearm
should form a straight line
Work Station
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BACK AND HIP
POSITION:
•Back and hips should
be at 90 degrees with
each other
• Hips should be parallel
with the task you are
performing
• Back should be well
supported against your
chair while keying
Work Station
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THE FLOOR SURFACE:
•Feet should be flat on a textured
floor or carpet or a sturdy, non
slippery surface
• When you move out of a neutral
position, you exert force in that
area
• The more force you use, the
more likely you’ll irritate
tendons, muscles, or ligaments
• Non-skid shoes are very helpful
• Foot rests are helpful in
relieving leg stress
Work Station
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THE ERGONOMIC CHAIR:
•Backrest - Support inward curve of lower
spine and outward curve of upper spine
• Seat - Large enough to accommodate
frequent changes in position and firm
enough to allow weight to be distributed
and supported
• Seat – Support the buttocks, not thighs
• Arm Rests - Elbows should form a 90-
degree angle while “hanging” at sides
• If seat height won’t allow feet flat on the
floor, use a footrest. This allows lower
legs to be vertical and thighs horizontal
Work Station
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NOISE REDUCTION:
• Establishoffice policy concerning talking, noise and PA systems
• Establish office policy concerning use of radios
• Insulate office equipment with sound absorbing dividers
• Install sound dampening window coverings
• Consider replacing windows with sound dampening glass
• Install acoustical panels around desks
• Pay close attention to reflected sounds within the office
• Determine affect of reflected sound from the office ceiling
• Determine affect of reflected sound from floor
• Consider installing carpeting to reduce noise
• Relocate noisy equipment to unoccupied area if possible
Office Environment
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LIGHTING:
• Should: Providesoft general lighting within entire room
• Should: Be considered for multiple work stations
• Should: Provide enough light to provide comfortable environment
• Should not: Create harsh shadow areas
• Should not: Be intended to replace direct lighting of work surface
Office Environment
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OFFICE COMFORT:
• Surveyemployees to determine their comfort level
• Pay attention to health complaints related to air quality
• Discuss temperature and humidity levels with maintenance manager
• Discuss HVAC maintenance requirements with maintenance manager
• Install fans as necessary to control air flow within room
• Ensure an adequate smoking policy exists
• Allow employees to wear appropriate clothing to sustain their comfort
• Adjust room design to capitalize on existing comfort sources
• Consider how window coverings can be used to enhance comfort
• Encourage workers to get fresh air periodically during work day
Office Environment
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Personnel Break &Exercise
ACTIVE BREAKS:
⮚ A short break in work activity
⮚ Should be taken at least every 30 minutes
⮚ Especially if you keyboard for more than 2 hours a day
⮚ Walking and stretching periodically is essential
⮚ Frequently focus your eyes on objects farther away than monitor
⮚ Move arms and shoulders to loosen muscles and allow blood
flow
⮚ Change sitting position at least every 15 minutes
⮚ Relive pressure on bottom of upper legs
⮚ Allow blood to circulate through buttocks and legs
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Personnel Break &Exercise
MICRO-BREAKS:
● Short momentary breaks while continuing work
activity
● Should occur more often than active breaks
● Occurs when you stop keyboarding to do other things
● Micro break should include specific exercises
● Take or make phone calls
● File papers or get up to get a drink of water
● Rotate chair to a different task in the work station
● Move different sets of muscles and bones
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Personnel Break &Exercise
EXCERISES:
● Shoulder Blade Squeeze
⮚ Raise your forearms
⮚ Point your hands to the ceiling
⮚ Push your arms back
⮚ Squeeze your shoulder blades
together
⮚ Hold for at least five seconds and
repeat about three times
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Personnel Break &Exercise
EXCERISES:
● Eye Palming Technique:
⮚ Place your elbows on your desk
⮚ Cup your hands and close your
eyes
⮚ Place your eyelids gently down
onto your palms
⮚ Hold this position for about one
minute
⮚ Breath deeply and slowly
⮚ Breath deeply and slowly
⮚ Then uncover your eyes slowly
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Personnel Break &Exercise
EXCERISES:
● Arm and Shoulder Shake :
⮚ Drop your hands to your sides
⮚ Shake your relaxed hands, arms
and shoulders
⮚ Rotate your shoulder
forward/backward
⮚ Continue gently for at least five
seconds
⮚ Repeat three times
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Personnel Break &Exercise
EXCERISES:
● Finger Spanning :
⮚ Place arms straight in front of
you and spread your fingers
⮚ Spread as far as possible for at
least five seconds
● Spanning can be combined with
a Forearm Extensor Stretch by
⮚ Turning the hands so that their
backs touch
⮚ Then turn them so the palms
face the ceiling
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Personnel Break &Exercise
EXCERISES:
●Shoulder Shrug :
●While sitting erect
●Raise your head while leaning
backwards
●Hold for 3 or 4 seconds
●Lower shoulders all the way
down
●Repeat 2 or 3 times
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GOOD JOB
DESIGN
REDUCES Discomfort,Fatigue, Aches & Pains,
Injuries & Illnesses, Work
Restrictions
AVOIDS Absenteeism, Turnover, Complaints,
Poor Performance, Poor Vigilance
ABATES Accidents, Productivity
Problems,
Poor Quality, and Rework
Work Station Design
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GOOD JOB
DESIGN
PREVENTS
PREVENTS
Economic Loss,Loss in Earning Power,
Loss in Quality of Life, Pain & Suffering
EMPLOYEE:
Economic Loss, Loss in Expertise,
Compensation Costs, Damaged
Goods
& Equipment
EMPLOYER:
Continued
Work Station Design
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• Design forthe Range-of-Motion of the Worker
• Design for the Field of Vision of the Worker
• Design out Extreme Ranges-of-Motion
• Reduce Force in Job Accomplishment
• Reduce the Frequency of Motions Required
• Reduce the Duration of a Specific Task
• Design to Provide Adequate Support to Back, and
Legs
Continued
Work Station Design
DESIGN CONSIDERATIONS
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• Incorporate AdjustableWork Surfaces
• Design Storage Bins to Accommodate Various Heights
• Design Storage Bins to Accommodate Various Reaches
• Design Work Platforms with Ranges-of-Movement
• Incorporate the use of Mechanical or Powered Assists
• Incorporate the use of Floor mats to Reduce Leg
Trauma
DESIGN CONSIDERATIONS
Continued
Work Station Design
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⮚ DO NOTDESIGN FOR THE AVERAGE!
⮚ DO NOT DESIGN FOR YOURSELF!
⮚ THE LARGE MUST BE ABLE TO FIT!
⮚ THE SMALL MUST BE ABLE TO REACH!
⮚ DESIGN FOR A RANGE!
⮚ DESIGN FOR ADJUSTABILITY!
Summary