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Employability
              ePortfolios with
                 Mahara
    A Community-Based Solution for Adults
                     WPLAR
                  July 26, 2012

Don Presant
Human Capital Technology
 • eSourcing/eRecruitment tools
       – Résumé Importing/Exporting/Searching
       – Assessments & Applicant Screening
       – Applicant Tracking Systems (ATS)
 • Onboarding (orientation) tools
 • Performance/Talent Management Systems
       – Workplace learning, human capital development
 • Human Resource Management Systems
   (HRMS/HRIS)

Adapted from http://www.recruitersnetwork.com/software/index.htm
Employers
Human Capital Management
Web 2.0, social software
“Publish yourself”




  Sarah Stewart
  http://www.youtube.com/watch?v=-t2dXPb9Wc8&feature=related
  Theo Ramsey
  http://www.youtube.com/watch?v=oT1XYjZcmck
Sourcing - just use Google?




Sourcing on a Budget
Glenn Gutmacher 2007 Arbita02
Mining the Internet




    Arbita01 p2
Changing models of learning




   Bersin & Associates © July 2009   Bersin03 p4
One page version…




       http://www.jiscinfonet.ac.uk/infokits/e-portfolios
ePortfolios and resumes




  (Courtesy FuturEd)
Benefits of “e”
• Information Management capabilities
   – Collecting, archiving, making different versions
• Integration with Internet skills
   – Online research: documents, networks
   – Internet literacy
• Easy to share
   – “one to many”, digital copies, links to specific pages
• Collaboration
   – Easy to add comments, edit, mentor, coach
• Measurement
   – Link to frameworks, rubrics, track learning over time
• Easy to illustrate/demonstrate with multimedia
• Can integrate with other ICT systems
• Builds personal network, grooms digital identity
Applications for Adults

• Pre-employment
  – Getting hired
• Workplace development
  – Career advancement, performance management
• Recognition of Prior Learning
  – Challenge for credit
• Continuing Professional Development
• Knowledge portfolios
• Life portfolios
Career Portfolio Manitoba
Current stakeholders: WEM & WPLAR
• Nonprofit partnerships of Government,
  Business and Labour
• WEM: workplace education in Essential Skills
• WPLAR: workplace Recognition of Prior
  Learning



            wem.mb.ca



 wplar.ca
Regional solutions
Inspiration for Manitoba
Vision for Career Portfolio Manitoba
Career development for life
• For all Manitobans
• Learner owned
• Lifelong
• Lifewide: home, community, school, work...
• Based on (not restricted to) Essential Skills
• Built through partnerships of stakeholders, with
  WEM and WPLAR as “anchor tenants”
• Globally aware, locally relevant
RESEARCH PROJECT
  ePortfolio for Skilled
Immigrants and Employers

       Pan Canadian
   Employer Focus Groups


        Jan-Feb 2006
Benefits of ePortfolio

• Pre-employment

• Recruitment

• Human Capital Development
  –   Employee Development
  –   Performance Management
  –   Talent Management
  –   Succession Planning
Employer feedback
ePortfolio as a tool to describe skills and knowledge
• Majority in favour
   – “digital matching service, living document, screening tool,
     digital evidence of credentials and experience”
• Benefits:
   – Accessible documents of work accomplishments vs. credentials
   – Pre-employment bridging tool, linked to LMI
   – Help standardize the language of competencies
• Acceptance Factors
   – Accuracy, consistency, ease of use
• Potential Issues
   – Time for creation and processing, privacy, content
     maintenance, system integrity, overall responsibility...
Employer feedback
On the advisability of a broad ePortfolio system
• Good timing
   – Rising skills shortages, immigration levels
• Current examples
   – Job Banks and PSC system
• Benefits
   –   Good potential: niche sectors, skill sets, countries
   –   Transparent tool for diversity and equity
   –   Early adopters could have hiring advantage
   –   Ease/improve recruitment, reduce wrong hires
• Potential Barriers
   – Cost, regulatory body acceptance/validation, privacy,
     ownership, process inertia, consistency
Employer feedback
On the advisability of a broad ePortfolio system

• Acceptance Factors
   – Simplicity, accessibility, usefulness as a screening tool, trust,
     confidentiality, standards, integration, flexibility, extensibility,
     government support, marketing, training


• Solutions
   – Fit eP into existing interviewing and hiring practices
   – Incremental approach with action research to measure benefits
   – Make eP mandatory (!) with allowed exceptions for
     inclusiveness
Featured elements

• Portfolio building course
  – Video tutorials, support
• Templates
  – Pages (soon collections)
     • Job Match Summary
• Fictional exemplar
• Extensive use of Web 2.0
  – YouTube, Screenr, LinkedIn…
  – Embed.ly as the glue
Don Presant
don@learningagents.ca
 Twitter: donpresant
   Skype: dpresant
ADDITIONAL SLIDES
The “Mahoodle” ecosystem


                     INSTRUCTOR LED
                                                        Export artefacts
                                                        (learning products)

                                     “Single Sign On”

Submit for recognition
Links to artefacts & views;
assignments, evidence for outcomes
                                             USER DRIVEN
The “Mahoodle” ecosystem

Blended learning
•Synch/asynch, in class/online
•Exposition
•Assess for comprehension
•Build knowledge
                             INSTRUCTOR LED
                                                                        Export artefacts
                                                                        (learning products)




                                                                                                           s
                                                                                                        ct
                                                                                                     fa
                                                                                                   te
                                           “Single Sign On”




                                                                                                 ar
                                                                                                er
                                                                                                 h
      Submit for recognition




                                                                                              Ot
      Links to artefacts & views;
      assignments, evidence for outcomes
                                                    USER DRIVEN
                                                   Mahara tools:
                                                   Blog, forum, views
 Human capital                                                           Collect, Select, Reflect…
 Employability
                                  Networks                               Artefacts, commentary, dialogue
 Skills transfer
                                  Peers, mentors
 KSA asset building                                Other Web 2.0 tools:
Showcase and assessment
Lifelong journey ownership
“Small pieces, loosely joined”

                              Government                    Student
                              Information                   Records
                                Portals
                                            Employer HR
                   LMS                      Management
                  Moodle,                    Systems
                  D2L, etc.
     Online                                                 Localized
   Credential                 ePortfolio                  Labour Market
   Verification                                            Information
                  Web 2.0
                  YouTube                   Job Boards,
                  LinkedIn                  Recruitment
                  Twitter…                     Sites
     Online                    Personal
    Mentoring                  Networks,
    Services                  Communities
On the horizon

• Self directed course, mobile access
• Spin-offs
• Open Badges
Useful links

•   Career Portfolio Manitoba
    – http://careerportfolio.mb.ca
    – http://bit.ly/eP_example
•   Workplace Education Manitoba
    – http://wem.mb.ca
•   WPLAR
    – http://wplar.ca
• Mahara User Group Canada
    – http://mahara.org/group/view.php?id=1008
• This presentation
    – http://bit.ly/aaeebl2012_dp
Adults in Transition
Use cases

•   Immigrants
•   Twenty-somethings
•   Return to workers
•   Displaced workers
•   Career shifters
•   Mature workers
Different learning needs of
adults?
•   Relevance
•   Assessment, accreditation
•   Intervention window
•   Urgency
•   Vulnerability
Canada’s Essential Skills
Contextualized by workplace occupation…
1.   Reading text
2.   Document use
3.   Writing
4.   Numeracy
5.   Computer skills
6.   Oral communication
7.   Thinking skills
     –   Problem Solving, Decision Making, Critical
         Thinking, Job Task Planning and Organizing,
         Significant Use of Memory, Finding
         Information
1. Working with others
2. Continuous learning
Essential Skills ePortfolio
Program overview
• Adapt an existing
  paper curriculum
• Leverage the “e” factor
• Embed authentic ICT skills
  – Useful software, accessible hardware
  – Digital identity literacy

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Employability ePortfolios with Mahara: A Community-Based Solution for Adults

  • 1. Employability ePortfolios with Mahara A Community-Based Solution for Adults WPLAR July 26, 2012 Don Presant
  • 2. Human Capital Technology • eSourcing/eRecruitment tools – Résumé Importing/Exporting/Searching – Assessments & Applicant Screening – Applicant Tracking Systems (ATS) • Onboarding (orientation) tools • Performance/Talent Management Systems – Workplace learning, human capital development • Human Resource Management Systems (HRMS/HRIS) Adapted from http://www.recruitersnetwork.com/software/index.htm
  • 4. Web 2.0, social software “Publish yourself” Sarah Stewart http://www.youtube.com/watch?v=-t2dXPb9Wc8&feature=related Theo Ramsey http://www.youtube.com/watch?v=oT1XYjZcmck
  • 5. Sourcing - just use Google? Sourcing on a Budget Glenn Gutmacher 2007 Arbita02
  • 6. Mining the Internet Arbita01 p2
  • 7. Changing models of learning Bersin & Associates © July 2009 Bersin03 p4
  • 8. One page version… http://www.jiscinfonet.ac.uk/infokits/e-portfolios
  • 9. ePortfolios and resumes (Courtesy FuturEd)
  • 10. Benefits of “e” • Information Management capabilities – Collecting, archiving, making different versions • Integration with Internet skills – Online research: documents, networks – Internet literacy • Easy to share – “one to many”, digital copies, links to specific pages • Collaboration – Easy to add comments, edit, mentor, coach • Measurement – Link to frameworks, rubrics, track learning over time • Easy to illustrate/demonstrate with multimedia • Can integrate with other ICT systems • Builds personal network, grooms digital identity
  • 11. Applications for Adults • Pre-employment – Getting hired • Workplace development – Career advancement, performance management • Recognition of Prior Learning – Challenge for credit • Continuing Professional Development • Knowledge portfolios • Life portfolios
  • 12. Career Portfolio Manitoba Current stakeholders: WEM & WPLAR • Nonprofit partnerships of Government, Business and Labour • WEM: workplace education in Essential Skills • WPLAR: workplace Recognition of Prior Learning wem.mb.ca wplar.ca
  • 14. Vision for Career Portfolio Manitoba Career development for life • For all Manitobans • Learner owned • Lifelong • Lifewide: home, community, school, work... • Based on (not restricted to) Essential Skills • Built through partnerships of stakeholders, with WEM and WPLAR as “anchor tenants” • Globally aware, locally relevant
  • 15. RESEARCH PROJECT ePortfolio for Skilled Immigrants and Employers Pan Canadian Employer Focus Groups Jan-Feb 2006
  • 16. Benefits of ePortfolio • Pre-employment • Recruitment • Human Capital Development – Employee Development – Performance Management – Talent Management – Succession Planning
  • 17. Employer feedback ePortfolio as a tool to describe skills and knowledge • Majority in favour – “digital matching service, living document, screening tool, digital evidence of credentials and experience” • Benefits: – Accessible documents of work accomplishments vs. credentials – Pre-employment bridging tool, linked to LMI – Help standardize the language of competencies • Acceptance Factors – Accuracy, consistency, ease of use • Potential Issues – Time for creation and processing, privacy, content maintenance, system integrity, overall responsibility...
  • 18. Employer feedback On the advisability of a broad ePortfolio system • Good timing – Rising skills shortages, immigration levels • Current examples – Job Banks and PSC system • Benefits – Good potential: niche sectors, skill sets, countries – Transparent tool for diversity and equity – Early adopters could have hiring advantage – Ease/improve recruitment, reduce wrong hires • Potential Barriers – Cost, regulatory body acceptance/validation, privacy, ownership, process inertia, consistency
  • 19. Employer feedback On the advisability of a broad ePortfolio system • Acceptance Factors – Simplicity, accessibility, usefulness as a screening tool, trust, confidentiality, standards, integration, flexibility, extensibility, government support, marketing, training • Solutions – Fit eP into existing interviewing and hiring practices – Incremental approach with action research to measure benefits – Make eP mandatory (!) with allowed exceptions for inclusiveness
  • 20. Featured elements • Portfolio building course – Video tutorials, support • Templates – Pages (soon collections) • Job Match Summary • Fictional exemplar • Extensive use of Web 2.0 – YouTube, Screenr, LinkedIn… – Embed.ly as the glue
  • 21. Don Presant don@learningagents.ca Twitter: donpresant Skype: dpresant
  • 23. The “Mahoodle” ecosystem INSTRUCTOR LED Export artefacts (learning products) “Single Sign On” Submit for recognition Links to artefacts & views; assignments, evidence for outcomes USER DRIVEN
  • 24. The “Mahoodle” ecosystem Blended learning •Synch/asynch, in class/online •Exposition •Assess for comprehension •Build knowledge INSTRUCTOR LED Export artefacts (learning products) s ct fa te “Single Sign On” ar er h Submit for recognition Ot Links to artefacts & views; assignments, evidence for outcomes USER DRIVEN Mahara tools: Blog, forum, views Human capital Collect, Select, Reflect… Employability Networks Artefacts, commentary, dialogue Skills transfer Peers, mentors KSA asset building Other Web 2.0 tools:
  • 26. Lifelong journey ownership “Small pieces, loosely joined” Government Student Information Records Portals Employer HR LMS Management Moodle, Systems D2L, etc. Online Localized Credential ePortfolio Labour Market Verification Information Web 2.0 YouTube Job Boards, LinkedIn Recruitment Twitter… Sites Online Personal Mentoring Networks, Services Communities
  • 27. On the horizon • Self directed course, mobile access • Spin-offs • Open Badges
  • 28. Useful links • Career Portfolio Manitoba – http://careerportfolio.mb.ca – http://bit.ly/eP_example • Workplace Education Manitoba – http://wem.mb.ca • WPLAR – http://wplar.ca • Mahara User Group Canada – http://mahara.org/group/view.php?id=1008 • This presentation – http://bit.ly/aaeebl2012_dp
  • 29. Adults in Transition Use cases • Immigrants • Twenty-somethings • Return to workers • Displaced workers • Career shifters • Mature workers
  • 30. Different learning needs of adults? • Relevance • Assessment, accreditation • Intervention window • Urgency • Vulnerability
  • 31. Canada’s Essential Skills Contextualized by workplace occupation… 1. Reading text 2. Document use 3. Writing 4. Numeracy 5. Computer skills 6. Oral communication 7. Thinking skills – Problem Solving, Decision Making, Critical Thinking, Job Task Planning and Organizing, Significant Use of Memory, Finding Information 1. Working with others 2. Continuous learning
  • 32. Essential Skills ePortfolio Program overview • Adapt an existing paper curriculum • Leverage the “e” factor • Embed authentic ICT skills – Useful software, accessible hardware – Digital identity literacy

Editor's Notes

  1. About Learning Agents About Don Presant
  2. Employer managed Human Capital tool… like ePortfolio, but without learner ownership Bell, Alcan
  3. Digital identity…. How many are on Facebook How many use YouTube…have uplopaded? Anyone can be a publisher
  4. Organizational ITC systems: LMS, corporate eRecruitment, HR systems and Job Banks
  5. Ie NOT an educational institution…community-based learning funds are flowed to this committee for projects annually Coordinated by Industry Training Partnerships, Manitoba Competitiveness Training and Trade – Sandi Howell
  6. 3,000,000 citizens ePortfolio for the country Start in HS, take through life
  7. Like Careers Wales Online, eFolio Minnesota Inspiration from MOSEP
  8. Research project funded by HRSDC Learning Agents partnered with Learning Innovations Forum (LIfIA) (Kathryn Barker, int’l authority on ePortfolio) Other partners: FuturEd in BC EMCN in Alberta Learning Agents in Winnipeg CME Ontario NSCC (portfolio college) in the Maritimes
  9. We presented to them pretty much what we presented to you…then asked their opinion Pre-employment Gap analysis and goal setting Learner-controlled skills and knowledge building (learning portfolio) Track skills improvement over time (e.g. English) Confidence builder Job interview preparation Networking tool Recruitment More than a resume, less than an interview (pre- or post-interview resource) Video interviews with potential employers, shrinks time and distance (e.g. while overseas) Digital evidence to support claims Secure validation of certifications Can be compatible with internal HRIS functions Employee Development / Performance Management Reduced training costs through skills and knowledge recognition Individualized training based on competencies (better ROI) Transparent management tool for employee development Employee participation ~ motivation (promotion of lifelong learning) ISO 9000-2000 compliance ( Both a product AND a process for continuous improvement ) Talent Management / Succession Planning Internal promotion vehicle (“look inside first” ) Identify and track “High Potentials” Knowledge Management tool for employee departures Workforce adjustment tool Both a product AND a process for continuous improvement   (Additional workplace benefits from RRC-PLAR Summer Institute 2006) Provides a tool for promotion and reassignment of staff Recognizes that the workplace offers valuable learning and training Allows for more cost-efficient training (eliminates duplication) Engages workers in training by validating what they already know Helps to develop pre-qualified pools of workers Provides a resource for regulatory compliance Encourages the development of workplace partnerships Assists with compensation rating and other forms of recognition Additional from Ken Kowalski “ PLAR and HR Practice – Making the Connection” June 2006 Increases workforce self-esteem Builds an inventory of talent Focuses learning dollars on critical corporate competencies
  10. Employers were quite positive…
  11. So employers could be convinced… “ Make eP mandatory” sounds odd, but it puts all employers on the same level
  12. However this idea reflects a growing movement in technology generally… ePortfolio doesn’t have to be one big thing, can be an aggregate made up of pieces of other systems, e.g.: Learning Management System Job Referral Service Credential information Multifunctional, flexible, can serve needs of different communities, stakeholders Enables customization to particular needs
  13. Like functional skills... 17 page reports 300+, more coming In 1994, Human Resources and Skills Development Canada launched a national research study, the Essential Skills Research Project (ESRP), to examine how the essential skills were used in various jobs. More than 3,000 interviews have now been conducted across Canada with people working in some 180 occupations. The ESRP initially focused on occupations requiring a secondary school diploma or less and on-the-job training.