Envision Advance Self Assistant

© 2015-2017 EnvisionEcommerce.com
Envision Advance Self Assistant
Version: 1.0.0
User Guide
Store URL: www.envisionecommerce.com/store/
Support: www.envisionecommerce.com/store/helpdesk/

Plugin Overview
Envision Advanced Self-Assistant WordPress plugin provides a quick self-support to
customers without a need of a sales representative. It completely works like a live chat, but
with no sales executive handling clients. It responses to customers’ queries in real-time. This
plugin also facilitates customers by replacing their queries or questions with the smart
question for the quick response. Moreover, this plugin is built in some outclass features,
which allow admin to create smart questions, categories & tags, manage question rankings,
theme settings, POPup settings, EECOM analytics and more easily via back-end.
Main Features
1. Allow store owner to create smart questions via back-end.
2. Give a quick self-support to customers with no sales executive handling clients.
3. Allow store owner to add and assign different categories and tags to each smart question.
4. Response to customers’ queries in real-time
5. Allow admin to manage or update the rank of smart questions
6. Replace customers’ queries or questions with the smart question for fast response.
7. Allow admin to manage the entire list of customers as well.
8. Help in keeping the complete record of “Reply to Customer”.
9. Allow admin to change the self-assistant Popup widget’s theme settings
10. EASA Front-end POPUP Settings can also be changed.
11. Allow admin to create and manage EASA company types.
12. Allow admin to create multiple scripts for the “Reply to Customers.”
13. EECOM analytic details can also be viewed by admin through this plugin.
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Installation Steps
➢ Step 1: Login WordPress Admin
➢ Step 2: Click on the Plugin Menu
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➢ Step 3: Click on Add New Button to Add the plugin
➢ Step 4: Click on Upload Plugin button to upload the plugin Zip file.
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➢ Step 5: Activate the Plugin
Installation Procedure is now completed
Plugin Configuration
➢ Login Wp-Admin => WooCommerce => Envision Advance Self Assistant
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All Smart Question and Add New Smart Questions
To Add New Questions

Add New Smart Question Categories
Add New Smart Question Tags

List of Question asked by Customer/ Visitors & How to Reply them?
How to reply to customer query?
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Manage Question Ranking & Adding new Ranking to Questions

Adding new Ranking to the Questions
Front End Chat Popup Setting

Example of Front End of Chat Popup
Smart Question Scripts

How to do setting of Smart Question Script & how to add new
Script
Adding new Smart Question Script
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Envision Advance Self Assistant Plugin

Note: To Set the Analytics data go to Google Console API and choose appropriate options to get
the data as filled in the below form.

Behavior vs returning (Graphs and Charts)
Site Content > All Pages (Graphs and Charts)

Demographics > Age (Graphs and Charts)

Demographics > Gender (Graphs and Charts)
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Site Search > Search Terms (Graphs and Charts)
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***The End***

Envision Advance Self Assistant

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