7 Key GDPR Requirements &
the Role of Data Governance
Jonathan Adams, DATUM
Jonathan Adams
• Director of Research that supports
customers in building governance
discipline around analytics and
regulatory compliance
• Certified CMMI Enterprise Data
Management Expert (EDME)
• 20+ years of experience in leading
requirements, design and
implantation efforts for retailers,
financial organizations and federal
agencies
Data is Everything – Personal Data is Everywhere
GDPR is …
Right around the corner
If you are just starting…
How do I start ?
• What is my risk exposure?
• What do I need to do NOW?!
If you are well on your way …
How do you avoid the MV Paradox?
You do just enough to
be compliant and then
stop; compliance hell!
Doing the right
thing; but doing it
WRONG!
Focus on building
capabilities that
scale, are robust are
transparent and
defensible
Doing the right
thing; AND doing it
Right!
Agenda:
• Quick Overview of GDPR
• Critical first steps – what you need to
do NOW
• Ensuring long term stress free
compliance (Audit Resilience)
Defining GDPR
GDPR is a comprehensive set of privacy regulations designed to protect data
for individuals within the European Union.
Objective:
• Give individuals control of their personal data
• Regulatory consistency across the EU
Impact:
• Covers personal data collected in EU regardless of where the data
collector is located
• All US based multi nationals doing business with people in Europe will be
impacted
• Fines are significant up to 4% of Global revenue
GDPR’s Impact on Companies
Any business (foreign or domestic) engaged with individuals within the EU
The notion of Personal Information (PI) is broadly defined: data that has the
potential to identify a person living in Europe falls under the GDPR
GDPR applies “horizontally” across the organization’s business components,
and “vertically” at all decision making levels.
GDPR applies across the complete value chain. Organizations are obligated to
verify the compliance of parties with which they do business.
GDPR requirements can be simplified by
organizing around four core capability areas
• People
• Partners
• Regulators
• Organization
Organization
People
Partners
Regulators
• Communication
• Remediation
• Certification
• Risk Management
• Consulting &
Reporting
• Organizational
Alignment
• Privacy by Design
• Risk Management
Privacy Culture
People: The “owners” of Personal Information
Forget
Quarantine
PackageFix
Consent
Notification
Access
• Need for greater detail and clarity
when collecting data
• Consent must be explicit as to use
of data, how it will be processed,
and by whom
• Notification of breach is required
Obligations
Under GDPR Individuals
have the following rights:
• To be Informed
• To Access
• To Rectify
• To Erasure
• To Restrict Processing
• To Data Portability
• To Object
• Related to automated
Decision Making and
Profiling
Rights
People
Organization: “Data Protection by Design”
Data
Management
International
Best Practices
Risk
Management
Accountability
Obligations
• Accountability – vertically, horizontally and externally
• Data Protection Officer required for most large
companies
• Best practice “Codes of Conduct” mitigate against
enforcement action
• Assessment of risk will drive multiple decisions – it needs
to be transparent and defensible
• Cross border data exchanges do not obviate
requirements
Organization
Partners: A New Risk Dimension
Certification
Risk
Management
Processor
Compliance
Obligations
• Transfers of Personal Information between your company
and business partners does not transfer the responsibility
to ensure it is safeguarded – it is still yours to look after
• Establish a way to ensure your partners are providing
GDPR level security
• Best practices certifications that support third party audits
will streamline assessment process and mitigate risk
• Due diligence and transparency is key to demonstrating
diligence
Partners
Regulators: Communication is key
Consultation
Best Practices
Obligations
• Notification is required in the event of a breach
• “Breach” is broadly defined: destruction, loss, alteration,
unauthorized disclosure of, or access to, personal data
• Reporting to regulators within 72 hours when breach is
likely to result in a risk to the rights and freedoms of
individuals
• “Prior Consultation” is an expectation
• Privacy Impact Assessment anchors the regulator and risk
discussions
• Best Practices will streamline these discussions
Regulators
What do you need to do NOW?
Get a grip!
Catalog your Personal Information
“The first thing you have to know is yourself...” – Adam Smith
Identify Data: PI: Collected, Observed, Derived1
2 Catalog Data: Foundational to Managing Data
3 Describe Data: Tag to Answer Compliance
Requirements
Understand Risk
Is your Business Model “risky”?
What is your risk tolerance?
What does your lawyer say?
Remember – your lawyer interprets the regulation
Your governance team builds auditable controls consistent with policy
shaped by interpretation
Your executive leadership defines policy
19
Build a Risk Model for transparency &
defensibility
Confidential and Proprietary. Copyright© 2017. DATUM LLC
Vulnerabilities
17-2
32-1
32-2
33-1
33-3
34-1
GDPR
Risk
Areas
34-3
35-1
35-7-
c,d
35-11
49-1-a
Practices
Mitigation
Risk
Governance
Risk Analysis &
Metrics
“To [the] rights
and freedoms of
natural persons”
Best Practices
COBit; CMMI DMM; ISO 27001
NIST 800-61 …
Avoiding the Minimum Viable Paradox
Audit Resilient?
Focus on Capabilities
Compliance Capability Readiness=+
Do the Right Thing – Do it Right!
Best Practices Mitigate Risk
Aligning to Recognized Best Practice Frameworks Mitigates Risk
Pick a Framework That Works for You1
2 Talk the Talk – Walk the Walk
3 Promote within Industry
Associations
Operating Model Builds Accountability
Actors & Roles Organizational Design Methods
• Who needs to
be engaged in
the Data
Governance
program?
• What are
their roles?
• The ideal design for
‘data’ given
organizational
competencies
• What makes sense for
the organization
today?
• What is the vision
given business goals?
• The governance
functions and Teams
• What skills sets are
required?
• What functions are
performed?
• Where do we get those
resources?
• What level of
automation should
exist to support
Actors, Roles and the
functions they
perform?
Functions
Change management is the challenge
Operating
Model
Organizational
Alignment
Mobilizing
Cross-Functional
Teams
Empowerment
(with Rules and
Tools)
Outcome
focused Metrics
Accountability
Step-Change
Change Management
In the immortal words of Bill & Ted
Be Agile – it’s a journey!
Steps can be iterative
• All data does not have to be cataloged day one
• All processes do not have to be known
• Have a Plan
• Focus on Demonstrable Due Diligence
• The solution ecosystem & governance framework that:
 Supports agile iterative evolution of capabilities
 Shows early successes
Success
28
Thank You for Your Time!
• Any questions?
• Visit us at http://www.datumstrategy.com/gdpr-solution for more
information
• For the latest news follow us on Twitter at @datumstrategy
Confidential and Proprietary. Copyright© 2018. DATUM LLC

Enterprise Data World 2018

  • 1.
    7 Key GDPRRequirements & the Role of Data Governance Jonathan Adams, DATUM
  • 2.
    Jonathan Adams • Directorof Research that supports customers in building governance discipline around analytics and regulatory compliance • Certified CMMI Enterprise Data Management Expert (EDME) • 20+ years of experience in leading requirements, design and implantation efforts for retailers, financial organizations and federal agencies
  • 3.
    Data is Everything– Personal Data is Everywhere
  • 4.
    GDPR is … Rightaround the corner
  • 5.
    If you arejust starting… How do I start ? • What is my risk exposure? • What do I need to do NOW?!
  • 6.
    If you arewell on your way … How do you avoid the MV Paradox? You do just enough to be compliant and then stop; compliance hell! Doing the right thing; but doing it WRONG! Focus on building capabilities that scale, are robust are transparent and defensible Doing the right thing; AND doing it Right!
  • 7.
    Agenda: • Quick Overviewof GDPR • Critical first steps – what you need to do NOW • Ensuring long term stress free compliance (Audit Resilience)
  • 8.
    Defining GDPR GDPR isa comprehensive set of privacy regulations designed to protect data for individuals within the European Union. Objective: • Give individuals control of their personal data • Regulatory consistency across the EU Impact: • Covers personal data collected in EU regardless of where the data collector is located • All US based multi nationals doing business with people in Europe will be impacted • Fines are significant up to 4% of Global revenue
  • 9.
    GDPR’s Impact onCompanies Any business (foreign or domestic) engaged with individuals within the EU The notion of Personal Information (PI) is broadly defined: data that has the potential to identify a person living in Europe falls under the GDPR GDPR applies “horizontally” across the organization’s business components, and “vertically” at all decision making levels. GDPR applies across the complete value chain. Organizations are obligated to verify the compliance of parties with which they do business.
  • 10.
    GDPR requirements canbe simplified by organizing around four core capability areas • People • Partners • Regulators • Organization Organization People Partners Regulators • Communication • Remediation • Certification • Risk Management • Consulting & Reporting • Organizational Alignment • Privacy by Design • Risk Management Privacy Culture
  • 11.
    People: The “owners”of Personal Information Forget Quarantine PackageFix Consent Notification Access • Need for greater detail and clarity when collecting data • Consent must be explicit as to use of data, how it will be processed, and by whom • Notification of breach is required Obligations Under GDPR Individuals have the following rights: • To be Informed • To Access • To Rectify • To Erasure • To Restrict Processing • To Data Portability • To Object • Related to automated Decision Making and Profiling Rights People
  • 12.
    Organization: “Data Protectionby Design” Data Management International Best Practices Risk Management Accountability Obligations • Accountability – vertically, horizontally and externally • Data Protection Officer required for most large companies • Best practice “Codes of Conduct” mitigate against enforcement action • Assessment of risk will drive multiple decisions – it needs to be transparent and defensible • Cross border data exchanges do not obviate requirements Organization
  • 13.
    Partners: A NewRisk Dimension Certification Risk Management Processor Compliance Obligations • Transfers of Personal Information between your company and business partners does not transfer the responsibility to ensure it is safeguarded – it is still yours to look after • Establish a way to ensure your partners are providing GDPR level security • Best practices certifications that support third party audits will streamline assessment process and mitigate risk • Due diligence and transparency is key to demonstrating diligence Partners
  • 14.
    Regulators: Communication iskey Consultation Best Practices Obligations • Notification is required in the event of a breach • “Breach” is broadly defined: destruction, loss, alteration, unauthorized disclosure of, or access to, personal data • Reporting to regulators within 72 hours when breach is likely to result in a risk to the rights and freedoms of individuals • “Prior Consultation” is an expectation • Privacy Impact Assessment anchors the regulator and risk discussions • Best Practices will streamline these discussions Regulators
  • 15.
    What do youneed to do NOW?
  • 16.
  • 17.
    Catalog your PersonalInformation “The first thing you have to know is yourself...” – Adam Smith Identify Data: PI: Collected, Observed, Derived1 2 Catalog Data: Foundational to Managing Data 3 Describe Data: Tag to Answer Compliance Requirements
  • 18.
    Understand Risk Is yourBusiness Model “risky”? What is your risk tolerance? What does your lawyer say? Remember – your lawyer interprets the regulation Your governance team builds auditable controls consistent with policy shaped by interpretation Your executive leadership defines policy
  • 19.
    19 Build a RiskModel for transparency & defensibility Confidential and Proprietary. Copyright© 2017. DATUM LLC Vulnerabilities 17-2 32-1 32-2 33-1 33-3 34-1 GDPR Risk Areas 34-3 35-1 35-7- c,d 35-11 49-1-a Practices Mitigation Risk Governance Risk Analysis & Metrics “To [the] rights and freedoms of natural persons” Best Practices COBit; CMMI DMM; ISO 27001 NIST 800-61 …
  • 20.
    Avoiding the MinimumViable Paradox
  • 21.
  • 22.
    Focus on Capabilities ComplianceCapability Readiness=+ Do the Right Thing – Do it Right!
  • 23.
    Best Practices MitigateRisk Aligning to Recognized Best Practice Frameworks Mitigates Risk Pick a Framework That Works for You1 2 Talk the Talk – Walk the Walk 3 Promote within Industry Associations
  • 24.
    Operating Model BuildsAccountability Actors & Roles Organizational Design Methods • Who needs to be engaged in the Data Governance program? • What are their roles? • The ideal design for ‘data’ given organizational competencies • What makes sense for the organization today? • What is the vision given business goals? • The governance functions and Teams • What skills sets are required? • What functions are performed? • Where do we get those resources? • What level of automation should exist to support Actors, Roles and the functions they perform? Functions
  • 25.
    Change management isthe challenge Operating Model Organizational Alignment Mobilizing Cross-Functional Teams Empowerment (with Rules and Tools) Outcome focused Metrics Accountability Step-Change Change Management
  • 26.
    In the immortalwords of Bill & Ted
  • 27.
    Be Agile –it’s a journey! Steps can be iterative • All data does not have to be cataloged day one • All processes do not have to be known • Have a Plan • Focus on Demonstrable Due Diligence • The solution ecosystem & governance framework that:  Supports agile iterative evolution of capabilities  Shows early successes Success
  • 28.
    28 Thank You forYour Time! • Any questions? • Visit us at http://www.datumstrategy.com/gdpr-solution for more information • For the latest news follow us on Twitter at @datumstrategy Confidential and Proprietary. Copyright© 2018. DATUM LLC