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Copyright Global Data Strategy, Ltd. 2020
Enterprise Architecture vs. Data Architecture
Creating a Blueprint for Success
Donna Burbank
Global Data Strategy, Ltd.
June 25th, 2020
Follow on Twitter @donnaburbank
@GlobalDataStrat
Twitter Event hashtag: #DAStrategies
Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2020. All rights reserved.
DATA
ARCHITECTURE IN
THE CLOUD ERA
Jeff Morris, VP Product & Solutions Marketing
1
2
Confidential and Proprietary. Do not distribute without
Couchbase consent. © Couchbase 2020. All rights reserved.
Where did Our
Customers Go?
…Online
Can we Reduce
Costs?
…Yes
How do we Stay in
Control?
…Choose wisely
What Our
Customers
Want to Know
Today
User Profiles, Interactions,
Catalogs, Sessions & DX
Accelerate Cloud Adoption
In March 2020 Online retail
spending was up 25%
Forrester observes that Only
20% of Enterprise
Applications have moved to
the cloud
Customer behavior has
changed dramatically
Secure, Operate & Service
these customers without
losing control of your assets
Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2019. All rights reserved. 3
MASSIVELY INTERACTIVE APPLICATIONS
HAVE MASSIVE CHALLENGES
Database sprawl Scale fail Multi-cloud
manageability
Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2019. All rights reserved. 4
THE COUCHBASE
ARCHITECTURAL ADVANTAGE
NoSQL database architected to remove enterprise pain
Develop with
agility
Manage
with ease
Perform at
any scale
“Couchbase is really the backbone
for everything. Wherever there’s a
piece of data, we try and fit it into
one of the resources they provide.”
Dylan Wilson | Manager of Data Sciences
Becton, Dickinson & Co. (BD)
Couchbase’s NoEQUAL Architectural Differentiation
Developer agility & versatility
• Multi-model: Key Value & JSON documents
• Multi-mode: Memory-first, ACID, operational & analytic workloads
• Programmable: schema flexibility + SQL in N1QL + stack-based SDKs
Performance at any scale
• No hassle scale out – shared-nothing, asynchronous, elastic architecture
• Built-in replication (XDCR)
• Always-on, globally distributed,
edge-to-cloud
Easy to manage
• Workload isolation with
multi-dimensional scaling
• Automatic cluster rebalancing
• Location and deployment agnostic
• Kubernetes & microservices-friendly
The Power of a Flexible JSON Schema
Store data in multiple ways:
• Denormalized single document
• Normalized with references
• Add new values when needed
• Support for binary values
Access Data in multiple ways:
• Direct Key-Value
• SQL querying
• Full-Text Search
• MPP for large, ad-hoc access
Data Access: N1QL = SQL for JSON
SELECT *
FROM users
WHERE users.lastName = “Johnson”
UPDATE users
SET status = “Platinum”
WHERE users.lastName = “Johnson”
DELETE
FROM users
WHERE users.firstName = “Shane”
Create User
Get User
Update User
Delete User
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
INSERT INTO
VALUES
Users (KEY, VALUE)
(
“user::100”,
{
“firstName”: ”Shane”,
“lastName”: ”Johnson”
}
);
JOIN in N1QL
Couchbase Multi-mode, Independent Services
• Inverted Indexes
• Language Awareness
• Scoring
Full Text Search
• Fast ingestion, MPP query execution
• Complex queries on large datasets
• Real-time insights for business teams
Analytics Service
• Javascript-based capture & notification
• Stream in and out of Kafka
• Set up custom Change Data Capture rules
Eventing Service
• JSON format allows for easy modification to
Keys, Values and Arrays
• Normalized, denormalized & binary data
• Query from all Couchbase services
Schema Flexibility with JSON Memory-first Data Handling Services
• Query Service: coordinates requests
• Index Service: cache-first then disk
• Data Control: write/retrieve data
• Does the work of multiple database
• SQL for JSON
• Full CRUD support
• Familiar syntax
SELECT, WHERE, JOIN, INSERT, DELETE
N1QL as Familiar as SQL
Sample QA SetupSample Dev Setup
Elastic Scaling Architecture
Sample Production DeploymentNODE 1
Query
Global Index
Data
Analytics
Full Text
Cluster Manager
NODE 2
Eventing
NODE 1 NODE 13
Cluster Manager
Data Full Text AnalyticsGlobal Index Query Eventing
NODE 1
Global IndexQuery
Full Text
Analytics
Data
Cluster Manager
NODE 4
Eventing
Flexible cluster topology adjusts with growing demand
Reliable, Secure & Scalable Deployment
• Transaction management built into each SDK
• Commits across distributed clusters
• Supports system of record uses
Distributed ACID Transactions
• Creates low-latency access for users
• Supports geo-filtering for local regulations
• Migrate & backup hybrid, on-prem & cloud
deployments
Cross-Datacenter Replication (XDCR)
• Kubernetes-based command & control
• Automatically deploy, scale & upgrade nodes
• Fine-grained cluster control & reporting
• AKS, GKS, Azure, Red Hat Openshift
Autonomous Operator Orchestration
• Individually allocate service resources
across clusters based on workloads.
• Maintain predictable resource costs by
closely matching infrastructure to services
Multi-Dimensional Scaling (MDS) Active/Active Clustering
• Auto partitioning & data rebalancing
• Shared-nothing elastic architecture
• Highly available, fault tolerant, distributed
clusters.
• Full-stack security
• From mobile storage, across networks,
through browsers, within clusters and
permanent disks
Enterprise Security
Couchbase Cloud – Horizontally Appealing Use Cases
Catalog and
Inventory Management
Catalogs
• Deliver relevant product
content and a real-time
view of inventory
• Scale to millions of
products and requests
for the latest information
• Serves highly engaged
online audiences
Profile and
Session Management
Personalization
• Create custom experiences in
real time based on aggregate
data from multiple
• Aggregate customer data,
recommendations, user
profiles, session, history data
Customer 360
Single View
• Deliver a consistent, single
view of your data with one
platform
• Improve customer experience
and operational visibility
Digital
Transformations
Offload
• Create transformative digital
experiences by offloading
mainframe, RDBMS systems
• Reduce costs and improve
productivity and agility
Confidential and Proprietary. Do not distribute without
Couchbase consent. © Couchbase 2020. All rights reserved. 13
HYBRID CLOUD /
MULTI-CLOUD
DBaaS
Cloud-agnostic
application deployment
and management
platform that treats cloud
providers like
commodities and enables
you to migrate between
clouds freely.
Couchbase Cloud DBaaS
CUSTOMER’S VIRTUAL
PRIVATE CLOUD
In-VPC Deployment
• Customer-chosen cluster instances
based on your workload and
deployment timing. Change them
easily.
• Pick the perfect instances to run your
workload
• Multidimensional Scaling (MDS) of
individual Couchbase services
matches workload to infrastructure
• Elastic node scaling and rebalancing
for load spikes
• Hybrid-cloud XDCR allows for
workload shifting, backups and easy
data migration
AVAILABILITY ZONE – A AVAILABILITY ZONE – B AVAILABILITY ZONE – C
COUCHBASE NODES
COUCHBASE OPERATOR
COUCHBASE NODES
• Secure
• Encrypted
• Single-tenant
• Best Practices
• Built Using Oss
• Fully - Automated
DATA PLANE MONITORING DATA PLANE MONITORING DATA PLAN MONITORING
COUCHBASE NODES
ELASTIC LOAD BALANCER
PROVISION, MANAGE
AND MONITOR
THE DATA PLANE
SINGLE PANE OF MANAGEMENT
USER MANAGEMENT
ORDERING BILLING
CLUSTER MANAGEMENT
COMPLIANCE AND GOVERNANCE
MUTLI-CLOUD ORCHESTRATOR
DATABASE OPTIMIZER
SECURITY
OPERATIONAL INTELLIGENCE
MONITORING AND METERING
IAM
ADD-ON SERVICES
EVENT MANAGEMENT
• Secure
• Encrypted
• Multi-tenant
• Highly Available
• Fully- Automated
• Self-service
CLOUD
CONTROL
PLANE
DATA PLANE
Couchbase Cloud Architecture
AUTO
SCALING
GROUP
MANAGEMENT
PLANE
CUSTOMER VPC/VNET
COUCHBASE VPC
AUTO
SCALING
GROUP
Create a Couchbase Cloud
Account
1
Create your Cloud
Environment
2
Spin-up a Database Based
on Your Workload
3
Fastest Way to Develop, Launch and Scale Applications
Choose Your Instance Cloud Environment Database Cluster
Choose development and
test clusters with relaxed
support service levels to
save 35%
over production
deployments.
Choose reserved
instances from your cloud
provider to
save over 75%
on infrastructure.
Choose pre-paid annual
consumption credits to
save at least 20%
over Couchbase
on-demand,
hourly option.
Global Deployment Exceptional TCO
In-VPC SecurityExpertly Managed
Complete Cluster Control
Superior Performance
Free Trial Developer Pro Enterprise
Evaluate
• 30-day free service trial
• IaaS cost paid by customer
• Forum support only
Dev & Test
10x5 Support
Production
24x7 Support
Data Architecture Strategies
Approaching Transformational Data Architecture
June 2020
Jeff Carpenter | DataStax, Inc. | @jscarp | jeffrey.carpenter@datastax.com
© 2020 Datastax, Inc. All rights reserved.2
Civilization advances by extending
the number of important operations
which we can perform without thinking
about them.”
Alfred North Whitehead
“
© 2020 Datastax, Inc. All rights reserved.3
Data continues to double every 24 months
SOURCE: Mary Meeker, Bond Internet Trends, June 2019
© 2020 Datastax, Inc. All rights reserved.4
Point-of-View: Transformational Data
Relevance
Accessibility
Scale
Transformational data is information which enables experiences to
intelligently and automatically take the best next action via the automation of:
Sovereignty
Agility
Availability
© 2020 Datastax, Inc. All rights reserved.
Open Source
early and often
Business Innovation
Technical Innovation
Speed Innovation
Drive Adoption
Improve Reliability
Support &Services
Open Core
SaaS
© 2020 Datastax, Inc. All rights reserved.6
DataStax Strategy: Hybrid Database as a Service
HYBRID
AS A SERVICE
Tools
Thought Leadership
Enterprise Support
Partnerships
OSS Commitment
DATABASE
Vector (AI Ops) Developer Gateway (APIs)
Astra Control Plane
Kubernetes | GUI | API
Luna
OSS | a La Carte Features
Astra Hybrid (DSE)
Enterprise Managed
Astra Cloud
as a Service
© 2020 Datastax, Inc. All rights reserved.7
Commitment to Value in Strategic Enterprise Partnerships
TRUSTED
ACCELERATED
STRATEGIC
OUTCOMES
FOUNDATIONAL
C*Commitment
Powering Transformational
Data Architecture
Driving Platform Adoption
With New Technology
Accelerating Solutions for
Common Data Platform
Challenges
Open Source Innovation for
Enterprises & Partners
115 (37.6%) of all commits to the Apache Cassandra Project. 7 dedicated
engineers focused on Cassandra v4.0. Scaling up by 12 engineers over next 90
days. DataStax remains a powerful voice in helping to shape the future.
Enterprise Class Reliability
and Testing
Comprehensively tested distribution. Enterprise-Class Cassandra Support via
DataStax Enterprise (DSE), LUNA, Astra deployment models. Improved
performance, security and monitoring.
Continuing our ongoing investment in Multi-Model Data, Analytics, Search,
Graph and Integration Capabilities
Increase Top-Line Revenue, Enter New Markets, Streamline Customer
Acquisition, Maintain Data Sovereignty, De-Risk Scale-Out Data, Modernize
Kubernetes Operator, Optimized Developer and Operator APIs
© 2020 Datastax, Inc. All rights reserved.8
OPERATIONAL
SCALE AND
EDGE
CUSTOMER/
USER
ACQUISITION
DIGITAL
SECURITY
AND SAFETY
CONTENT
AND MEDIA
DISTRIBUTION
IOT/IOE
(INTERNET OF
EVERYTHING)
COMMERCE
Transformational Outcomes: The New High Ground
CUSTOMER ACQUISITION
System of record for 151Musers
Supporting $85B in customer data
100% uptime across 5 datacenters
OPERATIONAL SCALE
Powering front and back -office services
Migration of legacy Oracle technology
Global replication and 100% uptime
DIGITAL PAYMENTS AND
SECURITY
Millions of savings through fraud detection
Application that integrates ML in real-time
No downtime , scale easily for peak season
9
Thank you!
ASTRA
LUNA
LEARN MORE
DATASTAX
ENTERPRISE
Jeff Carpenter | DataStax, Inc. | @jscarp | jeffrey.carpenter@datastax.com
Global Data Strategy, Ltd. 2020
Donna Burbank
2
Donna is a recognised industry expert in
information management with over 20 years
of experience in data strategy, information
management, data modeling, metadata
management, and enterprise architecture.
Her background is multi-faceted across
consulting, product development, product
management, brand strategy, marketing,
and business leadership.
She is currently the Managing Director at
Global Data Strategy, Ltd., an international
information management consulting
company that specializes in the alignment of
business drivers with data-centric
technology. In past roles, she has served in
key brand strategy and product
management roles at CA Technologies and
Embarcadero Technologies for several of the
leading data management products in the
market.
As an active contributor to the data
management community, she is a long time
DAMA International member, Past President
and Advisor to the DAMA Rocky Mountain
chapter, and was awarded the Excellence in
Data Management Award from DAMA
International.
Donna is also an analyst at the Boulder BI
Train Trust (BBBT) where she provides advice
and gains insight on the latest BI and
Analytics software in the market. She was on
several review committees for the Object
Management Group’s for key information
management and process modeling
notations.
She has worked with dozens of Fortune 500
companies worldwide in the Americas,
Europe, Asia, and Africa and speaks regularly
at industry conferences. She has co-
authored two books: Data Modeling for the
Business and Data Modeling Made Simple
with ERwin Data Modeler and is a regular
contributor to industry publications. She can
be reached at
donna.burbank@globaldatastrategy.com
Donna is based in Boulder, Colorado, USA.
Follow on Twitter @donnaburbank
@GlobalDataStrat
Twitter Event hashtag: #DAStrategies
Global Data Strategy, Ltd. 2020
DATAVERSITY Data Architecture Strategies
• January 23 Emerging Trends in Data Architecture – What’s the Next Big Thing?
• February 27 Building a Data Strategy - Practical Steps for Aligning with Business Goals
• March 26 Cloud-Based Data Warehousing – What's New and What Stays the Same
• April 23 Master Data Management – Aligning Data, Process, and Governance
• May 28 Data Governance and Data Architecture – Alignment and Synergies
• June 25 Enterprise Architecture vs. Data Architecture
• July 22 Best Practices in Metadata Management
• August 27 Data Quality Best Practices
• September 24 Data Virtualization – Separating Myth from Reality
• October 22 Data Architect vs. Data Engineer vs. Data Modeler
• December 1 Graph Databases: Practical Use Cases
3
This Year’s Lineup
Global Data Strategy, Ltd. 2020
What We’ll Cover Today
4
• Enterprise Architecture (EA) provides a visual blueprint of the organization, and shows key
interrelationships between data, process, applications, and more.
• By abstracting these assets in a graphical view, it’s possible to see key interrelationships,
particularly as they relate to data and its business impact across the organization.
• This webinar will discuss how data architecture is a key component of an overall enterprise
architecture for enhanced business value and success.
Global Data Strategy, Ltd. 2020 5
A Successful Data Strategy links Business Goals with Technology Solutions
“Top-Down” alignment with
business priorities
“Bottom-Up” management &
inventory of data sources
Managing the people, process,
policies & culture around data
Coordinating & integrating
disparate data sources
Leveraging & managing data for
strategic advantage
Data Governance & Architecture are Part of a Wider Data Strategy
www.globaldatastrategy.com
Global Data Strategy, Ltd. 2020
Enterprise Architecture - Definition
• Enterprise architecture (EA) is a discipline for proactively
and holistically leading enterprise responses to
disruptive forces by identifying and analyzing the
execution of change toward desired business vision and
outcomes.
• …by presenting business and IT leaders with signature-
ready recommendations for adjusting policies and
projects to achieve target business outcomes that
capitalize on relevant business disruptions.
• EA is used to steer decision making toward the evolution
of the future state architecture.1
6
Supporting Business Innovation with a Strong Architectural Foundation
1 Gartner IT Glossary 2013
Innovation
Foundation
Global Data Strategy, Ltd. 2020
Enterprise Architecture – Definition for Data Architects
• Just as you need to model the data in an
organization, you need to model the organization
itself:
• Motivations & Goals
• Business Capabilities
• Business Processes
• As well as the related technologies that support
the organization
• Applications
• Data
• Networks
• Etc.
7
Modeling is important on many levels
Global Data Strategy, Ltd. 2020
Frameworks for Enterprise Architecture
• The Zachman Framework organizes
data into the simple categories of:
• What
• How
• Where
• Who
• When
• Why?
• Data fits nicely within the “What”
column.
8
Zachman Framework
https://www.zachman.com
Global Data Strategy, Ltd. 2020
Frameworks for Enterprise Architecture
• The TOGAF Architecture Development Method (ADM) developed by the OpenGroup is a step-by-
step approach to developing an enterprise architecture.
• It provides a detailed framework for building an architecture around Business, Data, Application &
Technology.
9
TOGAF EA Framework
www.opengroup.org
Global Data Strategy, Ltd. 2020
Data Modeling for Enterprise Architecture
• Enterprise Architecture provides a high-level view of the people, processes, applications, and
data of an organization
• Putting data in business context
• How does data link to the rest of my organization?
• If I change data, what business processes are affected?
Global Data Strategy, Ltd. 2020
What EA Model Types are in Use?
11
What Types of Models/Diagrams do you use in your Data/Enterprise Architecture?
From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
Global Data Strategy, Ltd. 2020
Business Motivation Model
12
Corporate Mission Corporate Vision
Goals & Objectives
To provide a full service online retail experience
for art supplies and craft products.
To be the respected source of art products worldwide,
creating an online community of art enthusiasts.
Artful Art Supplies ArtfulArt
C
External Drivers
Digital Self-Service
Increasing
Regulation Pressures
Online Community &
Social Media
Customer Demand
for Instant Provision
Internal Drivers
Cost Reduction
Targeted Marketing
360 View of
Customer
Brand Reputation Community Building
Revenue Growth
C
Accountability
• Create a Data Governance
Framework
• Define clear roles &
responsibilities for both
business & IT staff
• Publish a corporate
information policy
• Document data standards
• Train all staff in data
accountability
C
Quality
• Define measures & KPIs for
key data items
• Report & monitor on data
quality improvements
• Develop repeatable
processes for data quality
improvement
• Implement data quality
checks as BAU business
activities
C
Culture
• Ensure that all roles
understand their
contribution to data quality
• Promote business benefits
of better data quality
• Engage in innovative ways
to leverage data for
strategic advantage
• Create data-centric
communities of interest
• Corporate-level Mission & Vision
• May already be created or may
need to create as part of project.
• Project-level, Data-Centric Drivers
• External Drivers are what you’re
facing in the industry
• Internal Drivers reflect internal
corporate initiatives.
• Project-level, Data-Centric Goals
& Objectives
• Clear direction for the project
• Use marketing-style headings
where possible
Global Data Strategy, Ltd. 2020
Use Case Model
• The Use Case Model
• Categorizes existing demand
worldwide
• Provides a “heat map” of
usage patterns
• Particularly important for large,
geographically distributed
teams & departments.
Global Data Strategy, Ltd. 2020
International Pharmaceutical Company
• An international Pharmaceutical company was looking
to make better use of its data to streamline its:
• Clinical Development
• Commercial Processes
• R&D.
• Business alignment was a key first step
• Greater understanding how data was used by and
critical to key business activities
• Created “blueprints” of how the business runs—then
how data maps to that”
• Data models, Process models, & mappings
• Identified opportunities for business efficiencies
14
Business Alignment and IT Strategy
1 Clearly Define & Promote Services
Architecture a stage gate for
every project – Data, Process
models & mapping
2 Align with Business Needs & Capabilities
3 Integrate into Project Governance
Global Data Strategy, Ltd. 2020
Roles & Culture: Pharmaceutical Company
• Business Acceptance: Clinical Scientists
had data models on their office walls
• “Blueprints” describing their clinical
development
15
• Architecture team had clear direction
• “Who we are and what we do” clearly articulated to the
business
• Best Practices made processes more efficient
• Governance driving architecture as a “must-have” for each
new initiative.
Global Data Strategy, Ltd. 2020
Data Models are a Key Part of Data Governance
16
Data Models are critical to data governance at the conceptual, logical, and physical levels.
Global Data Strategy, Ltd. 2020
Conceptual Data Model
• Communication & definition of core data concepts & their definitions
• A conceptual data model
provides core definitions of
key data objects.
• It also shows key
relationships between data
objects.
• Even a simple diagram as the
one on the right can tell a
powerful “story”
…. And uncover key business
issues and opportunities.
Global Data Strategy, Ltd. 2020
Logical Data Model
Place
Appear on
Contain
Belong to
Customer
customer identifier
first name
middle initial
last name
description
Product
product identifier
product name
description
Order
customer identifier (FK)
product identifier (FK)
order date
Product Part Combination
product identifier (FK)
part identifier (FK)
Raw Material
material_identifier
part identifier (FK)
Finished Good
finished good identifier
part identifier (FK)
Subassembly
subassembly identifier
part identifier (FK)
Part
part identifier
part name
description
• A logical data model describes
key business rules and
definitions.
• Attributes are typically shown.
• Cardinality specifies additional
detail regarding relationships.
…. The Logical Model defines
additional detail regarding data
entities, attributes, and their
relationships.
Global Data Strategy, Ltd. 2020
Business Capability Models
• A business capability model outlines the core functional areas of the organization.
• Note: this is not the same as an organizational chart
• Capabilities can be overlaid with key data domains to create a “heat map” of cross-functional data usage.
19
Core Business
Shared Services
Artful Art’s Business Capabilities
Etc. – sample subset only
Product Development
R&D
Product
Management
Product
Manufacturing
Packaging
Marketing
Product
Messaging
Branding
Product
Launch
Campaign
Development
Lead
Generation
Pricing
Sales
Pipeline
Management
Customer
Relationship
Quotes &
Tenders
Research & Development Branding & Go-to-Market
Partner
Management
Sales & Distribution
Human Resources
Recruitment
Employee
Training
Performance
Management
Legal
Compliance
Contract
Management
Data Domains
Customer
Product
Account
Etc.
Global Data Strategy, Ltd. 2020
Aligning Organizational Capability to Data Governance
Organizational Capability, Organizational Structure, and Roles are key to Data Governance and
Data-Centric Organizational Structures
20
Aligning to Organizational Capabilities
e.g. From Plan to Production to Sales & Distribution
Designing Org Structures for Data-Centric Efforts
e.g. Aligning Data Governance to Individual Culture
Global Data Strategy, Ltd. 2020
Data-Driven Merger for Financial Services
The combined information assets of both companies is one of our biggest strategic advantages.
- CEO
• A key driver for a recent merger of two large financial
institutions was the integration of data assets
• Streamlining the merger of the two organizations by integrating
the data assets
• Identify ways in which data can be used to strategic advantage
• Organizational Structure & Business Capability Alignment were
critical
• Understanding how data was used across the organization
• Identifying efficiencies & opportunities for collaboration
Business Capabilities
Company A
Business Capabilities
Company B
Common Data Foundation
Global Data Strategy, Ltd. 2020
Process / Workflow Models
• Process models are a helpful tool for
describing core business processes.
• “Swimlanes” outline organizational
considerations
• Data can be mapped to key business
processes to understand creation & usage
of information.
• They are particularly helpful for areas such
as Master Data Management (MDM)
where process is critical to data
stewardship & integration.
22
Identifying key data dependencies in core business processes
Global Data Strategy, Ltd. 2020
Customer Journey Map
• A customer journey map
outlines key phases of the
customer in their “journey”.
• They are similar to a process
model, but with a different
focus & perspective.
• Creating a data overlay is a
helpful way to see the key
data touched at each point
in the journey.
• Journey maps can be
created for other industries
as well, e.g. Student,
Patient, etc.
23
Global Data Strategy, Ltd. 2020
CRUD Matrix
Product
Development
Supply Chain
Accounting
Marketing Finance
Product Assembly Instructions C R
Product Components C R
Product Price C U R
Product Name C U,D
Etc.
24
Create, Read, Update, Delete
• CRUD Matrices shows where data is Created, Read, Updated or Deleted across the various areas of the organization.
• They can be created by department, by system/application, etc.
• This can be a helpful tool in data governance & data quality.
Global Data Strategy, Ltd. 2020
Process Models & CRUD Fit Well Together
• Business Process Models describe key activities within the organization.
• Linking these processes to the data that is Created, Updated, or Deleted (CRUD) is important
to understanding data usage.
Customer Order Account Invoice Product
Receive Customer Order R C C, R
Process Customer Order C,R,U R,U R
Fill Order R,U R,U R,U
Send Invoice R,U R,U C
CRUD Matrix
Business Process Model
Global Data Strategy, Ltd. 2020
Linking Data with Process for Master Data Management
• An international restaurant chain realized through its digital strategy that:
• While menus are the core product that drives their business…
• They had little control or visibility over their menu data
• Menu data was scattered across multiple systems in the organization from supply chain to kitchen prep to marketing,
restaurant operations, etc.
• Menu data was consolidated & managed in a central hub:
• Master Data Management created a “single view of menu” for business efficiency & quality control
• Data Governance created the workflow & policies around managing menu data
• Process Models & Data Mappings were critical
• BPMN diagrams to identify the flow of information
• CRUD Matrixes to understand usage, stewardship & ownership
26
Managing the Data that Runs the Business
Product Creation &
Testing
Menu Display &
Marketing
Supply Chain Point of Sale &
Restaurant Operations
Global Data Strategy, Ltd. 2020
Developers
Managers
Enterprise Data Management
Part of a Data Strategy is Defining Fit for Purpose Solutions
Operational Data Reporting & Analytics Master & Reference Data Metadata
CRM
Customer X orders
Product Y at 2pm on
Oct 24, 2017 Sales
CRM
ERP
Customer
Care
IoT
Customer X calls
Support at 1pm on
Nov 1, 2017
Inventory consists of x
number of Product X
components on Oct
24, 2017
Supply
Chain
Customer turns on
foot warmer at 11pm
on Oct 30, 2017
Product
Team
Customer
CRM
& other
systems
DW
What were total
sales for Product X
in 2016 by region?
Lake
Operational Reporting
Enterprise Historical Reporting
Analytics & Discovery
What variables
most influence
customer repeat
purchases?
Limited Personal Use
Limited ad hoc analysis
for small data sets.
Not recommended
for enterprise data
management.
UCM
UPM
“Golden Record” for Customer,
Product, etc.
Mary Smith lives on 101 Main ST,
Detroit, MI and has been a
customer since 2011
Product 720 has a product code
of SS720 & a suggested retail
price of $11,000 USD.
Business & Technical Context &
Descriptions
ELT
How many support
calls are currently
open?
Analytics
Team
Managers
Reference Data
Hierarchies
The Sales management reporting
hierarchy is structured as follows.
Valid Return Codes are “X, Y, & Z”
State Codes include MA, MD MI …
Applications
DW Etc
DW Etc
DW Etc
Business
Glossary How is Total Sales
calculated?
What is a Qualified
Lead?
Business
Users
Data
Models
How do we uniquely
identify a customer?
Can a customer have
more than 1 email?
Data
Dictionary
What is this DW table
used for?
The standard length for
customer ID is CHAR(12)
Developers
Data
Lineage
How was this field
calculated?
What will break
downstream if I make a
change?
Developers
Developers
Business
Users
Access
Global Data Strategy, Ltd. 2020
Data Platform Evolution
Data Technology & Platforms continue to evolve
• 81% are using relational databases on-premises
• 71% are using spreadsheets as a data platform (!)
• Future plans include a wide range of technologies:
• Cloud-based relational databases
• Graph databases
• NoSQL databases
• Big Data platforms
28
While relational databases remain the leading platform, new technologies are being added to the mix.
From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
Global Data Strategy, Ltd. 2020
Current Platform Adoption
• Relational Database still dominate the data
management landscape
• Majority is on-premises
• Some Cloud Adoption
• Spreadsheets still ubiquitous, partly due to
ease of use and increased interest in data
from business users.
29
Relational database still dominate the market, both on premises and Cloud-based
From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
Global Data Strategy, Ltd. 2020
Future Platform Adoption
• Future Plans still include a high percentage
of relational databases, with a higher
percentage of Cloud-based systems.
• A wider distribution of platform usage
indicates the variety of options and fit-for-
purpose solution – one size doesn’t fit all.
30
Future plans still feature relational databases, with a higher focus on Cloud Adoption, and a wider mix of technologies.
From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
Global Data Strategy, Ltd. 2020
System Architecture Diagram
• High-level system architecture diagrams can create a “big picture” of how systems and their
components fit together.
31
Data Analysis & Discovery – Data Lake Enterprise Systems of Record
Data Governance & Collaboration
Master &
Reference Data
Data Warehouse
Data MartsOperational Data
Security & Privacy
Sandbox
Lightly Modeled
Data
Data
Exploration
Reporting & Analytics
Advanced
Analytics
Self-Service BI
Standard BI
Reports
Global Data Strategy, Ltd. 2020
Summary
• Enterprise Architecture provides a series of
models and diagrams to describe the
organization to maximize business value
• While the number and diversity of platforms is
increasing it is important to:
• Focus on the business need and application
• Design fit-for-purpose solutions using a number
of interrelated technologies
Global Data Strategy, Ltd. 2020
DATAVERSITY Data Architecture Strategies
• January 23 Emerging Trends in Data Architecture – What’s the Next Big Thing?
• February 27 Building a Data Strategy - Practical Steps for Aligning with Business Goals
• March 26 Cloud-Based Data Warehousing – What's New and What Stays the Same
• April 23 Master Data Management – Aligning Data, Process, and Governance
• May 28 Data Governance and Data Architecture – Alignment and Synergies
• June 25 Enterprise Architecture vs. Data Architecture
• July 22 Best Practices in Metadata Management
• August 27 Data Quality Best Practices
• September 24 Data Virtualization – Separating Myth from Reality
• October 22 Data Architect vs. Data Engineer vs. Data Modeler
• December 1 Graph Databases: Practical Use Cases
33
Join us next month
Global Data Strategy, Ltd. 2020
About Global Data Strategy™, Ltd
• Global Data Strategy™ is an international information management consulting company that
specializes in the alignment of business drivers with data-centric technology.
• Our passion is data, and helping organizations enrich their business opportunities through data and
information.
• Our core values center around providing solutions that are:
• Business-Driven: We put the needs of your business first, before we look at any technology solution.
• Clear & Relevant: We provide clear explanations using real-world examples.
• Customized & Right-Sized: Our implementations are based on the unique needs of your organization’s
size, corporate culture, and geography.
• High Quality & Technically Precise: We pride ourselves in excellence of execution, with years of
technical expertise in the industry.
34
Data-Driven Business Transformation
Business Strategy
Aligned With
Data Strategy
Visit www.globaldatastrategy.com for more information
Global Data Strategy, Ltd. 2020
White Paper: Trends in Data Management
• Download from www.globaldatastrategy.com
• Under ‘Resources - Whitepapers’
• Also available on Dataversity.net
35
Free Download
Global Data Strategy, Ltd. 2020
Questions?
36
• Thoughts? Ideas?
www.globaldatastrategy.com

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Enterprise Architecture vs. Data Architecture

  • 1. Copyright Global Data Strategy, Ltd. 2020 Enterprise Architecture vs. Data Architecture Creating a Blueprint for Success Donna Burbank Global Data Strategy, Ltd. June 25th, 2020 Follow on Twitter @donnaburbank @GlobalDataStrat Twitter Event hashtag: #DAStrategies
  • 2. Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2020. All rights reserved. DATA ARCHITECTURE IN THE CLOUD ERA Jeff Morris, VP Product & Solutions Marketing 1
  • 3. 2 Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2020. All rights reserved. Where did Our Customers Go? …Online Can we Reduce Costs? …Yes How do we Stay in Control? …Choose wisely What Our Customers Want to Know Today User Profiles, Interactions, Catalogs, Sessions & DX Accelerate Cloud Adoption In March 2020 Online retail spending was up 25% Forrester observes that Only 20% of Enterprise Applications have moved to the cloud Customer behavior has changed dramatically Secure, Operate & Service these customers without losing control of your assets
  • 4. Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2019. All rights reserved. 3 MASSIVELY INTERACTIVE APPLICATIONS HAVE MASSIVE CHALLENGES Database sprawl Scale fail Multi-cloud manageability
  • 5. Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2019. All rights reserved. 4 THE COUCHBASE ARCHITECTURAL ADVANTAGE NoSQL database architected to remove enterprise pain Develop with agility Manage with ease Perform at any scale “Couchbase is really the backbone for everything. Wherever there’s a piece of data, we try and fit it into one of the resources they provide.” Dylan Wilson | Manager of Data Sciences Becton, Dickinson & Co. (BD)
  • 6. Couchbase’s NoEQUAL Architectural Differentiation Developer agility & versatility • Multi-model: Key Value & JSON documents • Multi-mode: Memory-first, ACID, operational & analytic workloads • Programmable: schema flexibility + SQL in N1QL + stack-based SDKs Performance at any scale • No hassle scale out – shared-nothing, asynchronous, elastic architecture • Built-in replication (XDCR) • Always-on, globally distributed, edge-to-cloud Easy to manage • Workload isolation with multi-dimensional scaling • Automatic cluster rebalancing • Location and deployment agnostic • Kubernetes & microservices-friendly
  • 7. The Power of a Flexible JSON Schema Store data in multiple ways: • Denormalized single document • Normalized with references • Add new values when needed • Support for binary values Access Data in multiple ways: • Direct Key-Value • SQL querying • Full-Text Search • MPP for large, ad-hoc access
  • 8. Data Access: N1QL = SQL for JSON SELECT * FROM users WHERE users.lastName = “Johnson” UPDATE users SET status = “Platinum” WHERE users.lastName = “Johnson” DELETE FROM users WHERE users.firstName = “Shane” Create User Get User Update User Delete User 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 INSERT INTO VALUES Users (KEY, VALUE) ( “user::100”, { “firstName”: ”Shane”, “lastName”: ”Johnson” } );
  • 10. Couchbase Multi-mode, Independent Services • Inverted Indexes • Language Awareness • Scoring Full Text Search • Fast ingestion, MPP query execution • Complex queries on large datasets • Real-time insights for business teams Analytics Service • Javascript-based capture & notification • Stream in and out of Kafka • Set up custom Change Data Capture rules Eventing Service • JSON format allows for easy modification to Keys, Values and Arrays • Normalized, denormalized & binary data • Query from all Couchbase services Schema Flexibility with JSON Memory-first Data Handling Services • Query Service: coordinates requests • Index Service: cache-first then disk • Data Control: write/retrieve data • Does the work of multiple database • SQL for JSON • Full CRUD support • Familiar syntax SELECT, WHERE, JOIN, INSERT, DELETE N1QL as Familiar as SQL
  • 11. Sample QA SetupSample Dev Setup Elastic Scaling Architecture Sample Production DeploymentNODE 1 Query Global Index Data Analytics Full Text Cluster Manager NODE 2 Eventing NODE 1 NODE 13 Cluster Manager Data Full Text AnalyticsGlobal Index Query Eventing NODE 1 Global IndexQuery Full Text Analytics Data Cluster Manager NODE 4 Eventing Flexible cluster topology adjusts with growing demand
  • 12. Reliable, Secure & Scalable Deployment • Transaction management built into each SDK • Commits across distributed clusters • Supports system of record uses Distributed ACID Transactions • Creates low-latency access for users • Supports geo-filtering for local regulations • Migrate & backup hybrid, on-prem & cloud deployments Cross-Datacenter Replication (XDCR) • Kubernetes-based command & control • Automatically deploy, scale & upgrade nodes • Fine-grained cluster control & reporting • AKS, GKS, Azure, Red Hat Openshift Autonomous Operator Orchestration • Individually allocate service resources across clusters based on workloads. • Maintain predictable resource costs by closely matching infrastructure to services Multi-Dimensional Scaling (MDS) Active/Active Clustering • Auto partitioning & data rebalancing • Shared-nothing elastic architecture • Highly available, fault tolerant, distributed clusters. • Full-stack security • From mobile storage, across networks, through browsers, within clusters and permanent disks Enterprise Security
  • 13. Couchbase Cloud – Horizontally Appealing Use Cases Catalog and Inventory Management Catalogs • Deliver relevant product content and a real-time view of inventory • Scale to millions of products and requests for the latest information • Serves highly engaged online audiences Profile and Session Management Personalization • Create custom experiences in real time based on aggregate data from multiple • Aggregate customer data, recommendations, user profiles, session, history data Customer 360 Single View • Deliver a consistent, single view of your data with one platform • Improve customer experience and operational visibility Digital Transformations Offload • Create transformative digital experiences by offloading mainframe, RDBMS systems • Reduce costs and improve productivity and agility
  • 14. Confidential and Proprietary. Do not distribute without Couchbase consent. © Couchbase 2020. All rights reserved. 13 HYBRID CLOUD / MULTI-CLOUD DBaaS Cloud-agnostic application deployment and management platform that treats cloud providers like commodities and enables you to migrate between clouds freely. Couchbase Cloud DBaaS
  • 15. CUSTOMER’S VIRTUAL PRIVATE CLOUD In-VPC Deployment • Customer-chosen cluster instances based on your workload and deployment timing. Change them easily. • Pick the perfect instances to run your workload • Multidimensional Scaling (MDS) of individual Couchbase services matches workload to infrastructure • Elastic node scaling and rebalancing for load spikes • Hybrid-cloud XDCR allows for workload shifting, backups and easy data migration
  • 16. AVAILABILITY ZONE – A AVAILABILITY ZONE – B AVAILABILITY ZONE – C COUCHBASE NODES COUCHBASE OPERATOR COUCHBASE NODES • Secure • Encrypted • Single-tenant • Best Practices • Built Using Oss • Fully - Automated DATA PLANE MONITORING DATA PLANE MONITORING DATA PLAN MONITORING COUCHBASE NODES ELASTIC LOAD BALANCER PROVISION, MANAGE AND MONITOR THE DATA PLANE SINGLE PANE OF MANAGEMENT USER MANAGEMENT ORDERING BILLING CLUSTER MANAGEMENT COMPLIANCE AND GOVERNANCE MUTLI-CLOUD ORCHESTRATOR DATABASE OPTIMIZER SECURITY OPERATIONAL INTELLIGENCE MONITORING AND METERING IAM ADD-ON SERVICES EVENT MANAGEMENT • Secure • Encrypted • Multi-tenant • Highly Available • Fully- Automated • Self-service CLOUD CONTROL PLANE DATA PLANE Couchbase Cloud Architecture AUTO SCALING GROUP MANAGEMENT PLANE CUSTOMER VPC/VNET COUCHBASE VPC AUTO SCALING GROUP
  • 17. Create a Couchbase Cloud Account 1 Create your Cloud Environment 2 Spin-up a Database Based on Your Workload 3 Fastest Way to Develop, Launch and Scale Applications Choose Your Instance Cloud Environment Database Cluster
  • 18. Choose development and test clusters with relaxed support service levels to save 35% over production deployments. Choose reserved instances from your cloud provider to save over 75% on infrastructure. Choose pre-paid annual consumption credits to save at least 20% over Couchbase on-demand, hourly option.
  • 19. Global Deployment Exceptional TCO In-VPC SecurityExpertly Managed Complete Cluster Control Superior Performance
  • 20. Free Trial Developer Pro Enterprise Evaluate • 30-day free service trial • IaaS cost paid by customer • Forum support only Dev & Test 10x5 Support Production 24x7 Support
  • 21. Data Architecture Strategies Approaching Transformational Data Architecture June 2020 Jeff Carpenter | DataStax, Inc. | @jscarp | jeffrey.carpenter@datastax.com
  • 22. © 2020 Datastax, Inc. All rights reserved.2 Civilization advances by extending the number of important operations which we can perform without thinking about them.” Alfred North Whitehead “
  • 23. © 2020 Datastax, Inc. All rights reserved.3 Data continues to double every 24 months SOURCE: Mary Meeker, Bond Internet Trends, June 2019
  • 24. © 2020 Datastax, Inc. All rights reserved.4 Point-of-View: Transformational Data Relevance Accessibility Scale Transformational data is information which enables experiences to intelligently and automatically take the best next action via the automation of: Sovereignty Agility Availability
  • 25. © 2020 Datastax, Inc. All rights reserved. Open Source early and often Business Innovation Technical Innovation Speed Innovation Drive Adoption Improve Reliability Support &Services Open Core SaaS
  • 26. © 2020 Datastax, Inc. All rights reserved.6 DataStax Strategy: Hybrid Database as a Service HYBRID AS A SERVICE Tools Thought Leadership Enterprise Support Partnerships OSS Commitment DATABASE Vector (AI Ops) Developer Gateway (APIs) Astra Control Plane Kubernetes | GUI | API Luna OSS | a La Carte Features Astra Hybrid (DSE) Enterprise Managed Astra Cloud as a Service
  • 27. © 2020 Datastax, Inc. All rights reserved.7 Commitment to Value in Strategic Enterprise Partnerships TRUSTED ACCELERATED STRATEGIC OUTCOMES FOUNDATIONAL C*Commitment Powering Transformational Data Architecture Driving Platform Adoption With New Technology Accelerating Solutions for Common Data Platform Challenges Open Source Innovation for Enterprises & Partners 115 (37.6%) of all commits to the Apache Cassandra Project. 7 dedicated engineers focused on Cassandra v4.0. Scaling up by 12 engineers over next 90 days. DataStax remains a powerful voice in helping to shape the future. Enterprise Class Reliability and Testing Comprehensively tested distribution. Enterprise-Class Cassandra Support via DataStax Enterprise (DSE), LUNA, Astra deployment models. Improved performance, security and monitoring. Continuing our ongoing investment in Multi-Model Data, Analytics, Search, Graph and Integration Capabilities Increase Top-Line Revenue, Enter New Markets, Streamline Customer Acquisition, Maintain Data Sovereignty, De-Risk Scale-Out Data, Modernize Kubernetes Operator, Optimized Developer and Operator APIs
  • 28. © 2020 Datastax, Inc. All rights reserved.8 OPERATIONAL SCALE AND EDGE CUSTOMER/ USER ACQUISITION DIGITAL SECURITY AND SAFETY CONTENT AND MEDIA DISTRIBUTION IOT/IOE (INTERNET OF EVERYTHING) COMMERCE Transformational Outcomes: The New High Ground CUSTOMER ACQUISITION System of record for 151Musers Supporting $85B in customer data 100% uptime across 5 datacenters OPERATIONAL SCALE Powering front and back -office services Migration of legacy Oracle technology Global replication and 100% uptime DIGITAL PAYMENTS AND SECURITY Millions of savings through fraud detection Application that integrates ML in real-time No downtime , scale easily for peak season
  • 29. 9 Thank you! ASTRA LUNA LEARN MORE DATASTAX ENTERPRISE Jeff Carpenter | DataStax, Inc. | @jscarp | jeffrey.carpenter@datastax.com
  • 30. Global Data Strategy, Ltd. 2020 Donna Burbank 2 Donna is a recognised industry expert in information management with over 20 years of experience in data strategy, information management, data modeling, metadata management, and enterprise architecture. Her background is multi-faceted across consulting, product development, product management, brand strategy, marketing, and business leadership. She is currently the Managing Director at Global Data Strategy, Ltd., an international information management consulting company that specializes in the alignment of business drivers with data-centric technology. In past roles, she has served in key brand strategy and product management roles at CA Technologies and Embarcadero Technologies for several of the leading data management products in the market. As an active contributor to the data management community, she is a long time DAMA International member, Past President and Advisor to the DAMA Rocky Mountain chapter, and was awarded the Excellence in Data Management Award from DAMA International. Donna is also an analyst at the Boulder BI Train Trust (BBBT) where she provides advice and gains insight on the latest BI and Analytics software in the market. She was on several review committees for the Object Management Group’s for key information management and process modeling notations. She has worked with dozens of Fortune 500 companies worldwide in the Americas, Europe, Asia, and Africa and speaks regularly at industry conferences. She has co- authored two books: Data Modeling for the Business and Data Modeling Made Simple with ERwin Data Modeler and is a regular contributor to industry publications. She can be reached at donna.burbank@globaldatastrategy.com Donna is based in Boulder, Colorado, USA. Follow on Twitter @donnaburbank @GlobalDataStrat Twitter Event hashtag: #DAStrategies
  • 31. Global Data Strategy, Ltd. 2020 DATAVERSITY Data Architecture Strategies • January 23 Emerging Trends in Data Architecture – What’s the Next Big Thing? • February 27 Building a Data Strategy - Practical Steps for Aligning with Business Goals • March 26 Cloud-Based Data Warehousing – What's New and What Stays the Same • April 23 Master Data Management – Aligning Data, Process, and Governance • May 28 Data Governance and Data Architecture – Alignment and Synergies • June 25 Enterprise Architecture vs. Data Architecture • July 22 Best Practices in Metadata Management • August 27 Data Quality Best Practices • September 24 Data Virtualization – Separating Myth from Reality • October 22 Data Architect vs. Data Engineer vs. Data Modeler • December 1 Graph Databases: Practical Use Cases 3 This Year’s Lineup
  • 32. Global Data Strategy, Ltd. 2020 What We’ll Cover Today 4 • Enterprise Architecture (EA) provides a visual blueprint of the organization, and shows key interrelationships between data, process, applications, and more. • By abstracting these assets in a graphical view, it’s possible to see key interrelationships, particularly as they relate to data and its business impact across the organization. • This webinar will discuss how data architecture is a key component of an overall enterprise architecture for enhanced business value and success.
  • 33. Global Data Strategy, Ltd. 2020 5 A Successful Data Strategy links Business Goals with Technology Solutions “Top-Down” alignment with business priorities “Bottom-Up” management & inventory of data sources Managing the people, process, policies & culture around data Coordinating & integrating disparate data sources Leveraging & managing data for strategic advantage Data Governance & Architecture are Part of a Wider Data Strategy www.globaldatastrategy.com
  • 34. Global Data Strategy, Ltd. 2020 Enterprise Architecture - Definition • Enterprise architecture (EA) is a discipline for proactively and holistically leading enterprise responses to disruptive forces by identifying and analyzing the execution of change toward desired business vision and outcomes. • …by presenting business and IT leaders with signature- ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant business disruptions. • EA is used to steer decision making toward the evolution of the future state architecture.1 6 Supporting Business Innovation with a Strong Architectural Foundation 1 Gartner IT Glossary 2013 Innovation Foundation
  • 35. Global Data Strategy, Ltd. 2020 Enterprise Architecture – Definition for Data Architects • Just as you need to model the data in an organization, you need to model the organization itself: • Motivations & Goals • Business Capabilities • Business Processes • As well as the related technologies that support the organization • Applications • Data • Networks • Etc. 7 Modeling is important on many levels
  • 36. Global Data Strategy, Ltd. 2020 Frameworks for Enterprise Architecture • The Zachman Framework organizes data into the simple categories of: • What • How • Where • Who • When • Why? • Data fits nicely within the “What” column. 8 Zachman Framework https://www.zachman.com
  • 37. Global Data Strategy, Ltd. 2020 Frameworks for Enterprise Architecture • The TOGAF Architecture Development Method (ADM) developed by the OpenGroup is a step-by- step approach to developing an enterprise architecture. • It provides a detailed framework for building an architecture around Business, Data, Application & Technology. 9 TOGAF EA Framework www.opengroup.org
  • 38. Global Data Strategy, Ltd. 2020 Data Modeling for Enterprise Architecture • Enterprise Architecture provides a high-level view of the people, processes, applications, and data of an organization • Putting data in business context • How does data link to the rest of my organization? • If I change data, what business processes are affected?
  • 39. Global Data Strategy, Ltd. 2020 What EA Model Types are in Use? 11 What Types of Models/Diagrams do you use in your Data/Enterprise Architecture? From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
  • 40. Global Data Strategy, Ltd. 2020 Business Motivation Model 12 Corporate Mission Corporate Vision Goals & Objectives To provide a full service online retail experience for art supplies and craft products. To be the respected source of art products worldwide, creating an online community of art enthusiasts. Artful Art Supplies ArtfulArt C External Drivers Digital Self-Service Increasing Regulation Pressures Online Community & Social Media Customer Demand for Instant Provision Internal Drivers Cost Reduction Targeted Marketing 360 View of Customer Brand Reputation Community Building Revenue Growth C Accountability • Create a Data Governance Framework • Define clear roles & responsibilities for both business & IT staff • Publish a corporate information policy • Document data standards • Train all staff in data accountability C Quality • Define measures & KPIs for key data items • Report & monitor on data quality improvements • Develop repeatable processes for data quality improvement • Implement data quality checks as BAU business activities C Culture • Ensure that all roles understand their contribution to data quality • Promote business benefits of better data quality • Engage in innovative ways to leverage data for strategic advantage • Create data-centric communities of interest • Corporate-level Mission & Vision • May already be created or may need to create as part of project. • Project-level, Data-Centric Drivers • External Drivers are what you’re facing in the industry • Internal Drivers reflect internal corporate initiatives. • Project-level, Data-Centric Goals & Objectives • Clear direction for the project • Use marketing-style headings where possible
  • 41. Global Data Strategy, Ltd. 2020 Use Case Model • The Use Case Model • Categorizes existing demand worldwide • Provides a “heat map” of usage patterns • Particularly important for large, geographically distributed teams & departments.
  • 42. Global Data Strategy, Ltd. 2020 International Pharmaceutical Company • An international Pharmaceutical company was looking to make better use of its data to streamline its: • Clinical Development • Commercial Processes • R&D. • Business alignment was a key first step • Greater understanding how data was used by and critical to key business activities • Created “blueprints” of how the business runs—then how data maps to that” • Data models, Process models, & mappings • Identified opportunities for business efficiencies 14 Business Alignment and IT Strategy 1 Clearly Define & Promote Services Architecture a stage gate for every project – Data, Process models & mapping 2 Align with Business Needs & Capabilities 3 Integrate into Project Governance
  • 43. Global Data Strategy, Ltd. 2020 Roles & Culture: Pharmaceutical Company • Business Acceptance: Clinical Scientists had data models on their office walls • “Blueprints” describing their clinical development 15 • Architecture team had clear direction • “Who we are and what we do” clearly articulated to the business • Best Practices made processes more efficient • Governance driving architecture as a “must-have” for each new initiative.
  • 44. Global Data Strategy, Ltd. 2020 Data Models are a Key Part of Data Governance 16 Data Models are critical to data governance at the conceptual, logical, and physical levels.
  • 45. Global Data Strategy, Ltd. 2020 Conceptual Data Model • Communication & definition of core data concepts & their definitions • A conceptual data model provides core definitions of key data objects. • It also shows key relationships between data objects. • Even a simple diagram as the one on the right can tell a powerful “story” …. And uncover key business issues and opportunities.
  • 46. Global Data Strategy, Ltd. 2020 Logical Data Model Place Appear on Contain Belong to Customer customer identifier first name middle initial last name description Product product identifier product name description Order customer identifier (FK) product identifier (FK) order date Product Part Combination product identifier (FK) part identifier (FK) Raw Material material_identifier part identifier (FK) Finished Good finished good identifier part identifier (FK) Subassembly subassembly identifier part identifier (FK) Part part identifier part name description • A logical data model describes key business rules and definitions. • Attributes are typically shown. • Cardinality specifies additional detail regarding relationships. …. The Logical Model defines additional detail regarding data entities, attributes, and their relationships.
  • 47. Global Data Strategy, Ltd. 2020 Business Capability Models • A business capability model outlines the core functional areas of the organization. • Note: this is not the same as an organizational chart • Capabilities can be overlaid with key data domains to create a “heat map” of cross-functional data usage. 19 Core Business Shared Services Artful Art’s Business Capabilities Etc. – sample subset only Product Development R&D Product Management Product Manufacturing Packaging Marketing Product Messaging Branding Product Launch Campaign Development Lead Generation Pricing Sales Pipeline Management Customer Relationship Quotes & Tenders Research & Development Branding & Go-to-Market Partner Management Sales & Distribution Human Resources Recruitment Employee Training Performance Management Legal Compliance Contract Management Data Domains Customer Product Account Etc.
  • 48. Global Data Strategy, Ltd. 2020 Aligning Organizational Capability to Data Governance Organizational Capability, Organizational Structure, and Roles are key to Data Governance and Data-Centric Organizational Structures 20 Aligning to Organizational Capabilities e.g. From Plan to Production to Sales & Distribution Designing Org Structures for Data-Centric Efforts e.g. Aligning Data Governance to Individual Culture
  • 49. Global Data Strategy, Ltd. 2020 Data-Driven Merger for Financial Services The combined information assets of both companies is one of our biggest strategic advantages. - CEO • A key driver for a recent merger of two large financial institutions was the integration of data assets • Streamlining the merger of the two organizations by integrating the data assets • Identify ways in which data can be used to strategic advantage • Organizational Structure & Business Capability Alignment were critical • Understanding how data was used across the organization • Identifying efficiencies & opportunities for collaboration Business Capabilities Company A Business Capabilities Company B Common Data Foundation
  • 50. Global Data Strategy, Ltd. 2020 Process / Workflow Models • Process models are a helpful tool for describing core business processes. • “Swimlanes” outline organizational considerations • Data can be mapped to key business processes to understand creation & usage of information. • They are particularly helpful for areas such as Master Data Management (MDM) where process is critical to data stewardship & integration. 22 Identifying key data dependencies in core business processes
  • 51. Global Data Strategy, Ltd. 2020 Customer Journey Map • A customer journey map outlines key phases of the customer in their “journey”. • They are similar to a process model, but with a different focus & perspective. • Creating a data overlay is a helpful way to see the key data touched at each point in the journey. • Journey maps can be created for other industries as well, e.g. Student, Patient, etc. 23
  • 52. Global Data Strategy, Ltd. 2020 CRUD Matrix Product Development Supply Chain Accounting Marketing Finance Product Assembly Instructions C R Product Components C R Product Price C U R Product Name C U,D Etc. 24 Create, Read, Update, Delete • CRUD Matrices shows where data is Created, Read, Updated or Deleted across the various areas of the organization. • They can be created by department, by system/application, etc. • This can be a helpful tool in data governance & data quality.
  • 53. Global Data Strategy, Ltd. 2020 Process Models & CRUD Fit Well Together • Business Process Models describe key activities within the organization. • Linking these processes to the data that is Created, Updated, or Deleted (CRUD) is important to understanding data usage. Customer Order Account Invoice Product Receive Customer Order R C C, R Process Customer Order C,R,U R,U R Fill Order R,U R,U R,U Send Invoice R,U R,U C CRUD Matrix Business Process Model
  • 54. Global Data Strategy, Ltd. 2020 Linking Data with Process for Master Data Management • An international restaurant chain realized through its digital strategy that: • While menus are the core product that drives their business… • They had little control or visibility over their menu data • Menu data was scattered across multiple systems in the organization from supply chain to kitchen prep to marketing, restaurant operations, etc. • Menu data was consolidated & managed in a central hub: • Master Data Management created a “single view of menu” for business efficiency & quality control • Data Governance created the workflow & policies around managing menu data • Process Models & Data Mappings were critical • BPMN diagrams to identify the flow of information • CRUD Matrixes to understand usage, stewardship & ownership 26 Managing the Data that Runs the Business Product Creation & Testing Menu Display & Marketing Supply Chain Point of Sale & Restaurant Operations
  • 55. Global Data Strategy, Ltd. 2020 Developers Managers Enterprise Data Management Part of a Data Strategy is Defining Fit for Purpose Solutions Operational Data Reporting & Analytics Master & Reference Data Metadata CRM Customer X orders Product Y at 2pm on Oct 24, 2017 Sales CRM ERP Customer Care IoT Customer X calls Support at 1pm on Nov 1, 2017 Inventory consists of x number of Product X components on Oct 24, 2017 Supply Chain Customer turns on foot warmer at 11pm on Oct 30, 2017 Product Team Customer CRM & other systems DW What were total sales for Product X in 2016 by region? Lake Operational Reporting Enterprise Historical Reporting Analytics & Discovery What variables most influence customer repeat purchases? Limited Personal Use Limited ad hoc analysis for small data sets. Not recommended for enterprise data management. UCM UPM “Golden Record” for Customer, Product, etc. Mary Smith lives on 101 Main ST, Detroit, MI and has been a customer since 2011 Product 720 has a product code of SS720 & a suggested retail price of $11,000 USD. Business & Technical Context & Descriptions ELT How many support calls are currently open? Analytics Team Managers Reference Data Hierarchies The Sales management reporting hierarchy is structured as follows. Valid Return Codes are “X, Y, & Z” State Codes include MA, MD MI … Applications DW Etc DW Etc DW Etc Business Glossary How is Total Sales calculated? What is a Qualified Lead? Business Users Data Models How do we uniquely identify a customer? Can a customer have more than 1 email? Data Dictionary What is this DW table used for? The standard length for customer ID is CHAR(12) Developers Data Lineage How was this field calculated? What will break downstream if I make a change? Developers Developers Business Users Access
  • 56. Global Data Strategy, Ltd. 2020 Data Platform Evolution Data Technology & Platforms continue to evolve • 81% are using relational databases on-premises • 71% are using spreadsheets as a data platform (!) • Future plans include a wide range of technologies: • Cloud-based relational databases • Graph databases • NoSQL databases • Big Data platforms 28 While relational databases remain the leading platform, new technologies are being added to the mix. From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
  • 57. Global Data Strategy, Ltd. 2020 Current Platform Adoption • Relational Database still dominate the data management landscape • Majority is on-premises • Some Cloud Adoption • Spreadsheets still ubiquitous, partly due to ease of use and increased interest in data from business users. 29 Relational database still dominate the market, both on premises and Cloud-based From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
  • 58. Global Data Strategy, Ltd. 2020 Future Platform Adoption • Future Plans still include a high percentage of relational databases, with a higher percentage of Cloud-based systems. • A wider distribution of platform usage indicates the variety of options and fit-for- purpose solution – one size doesn’t fit all. 30 Future plans still feature relational databases, with a higher focus on Cloud Adoption, and a wider mix of technologies. From Trends in Data Management, a 2019 DATAVERSITY® Report, by Donna Burbank and Michelle Knight
  • 59. Global Data Strategy, Ltd. 2020 System Architecture Diagram • High-level system architecture diagrams can create a “big picture” of how systems and their components fit together. 31 Data Analysis & Discovery – Data Lake Enterprise Systems of Record Data Governance & Collaboration Master & Reference Data Data Warehouse Data MartsOperational Data Security & Privacy Sandbox Lightly Modeled Data Data Exploration Reporting & Analytics Advanced Analytics Self-Service BI Standard BI Reports
  • 60. Global Data Strategy, Ltd. 2020 Summary • Enterprise Architecture provides a series of models and diagrams to describe the organization to maximize business value • While the number and diversity of platforms is increasing it is important to: • Focus on the business need and application • Design fit-for-purpose solutions using a number of interrelated technologies
  • 61. Global Data Strategy, Ltd. 2020 DATAVERSITY Data Architecture Strategies • January 23 Emerging Trends in Data Architecture – What’s the Next Big Thing? • February 27 Building a Data Strategy - Practical Steps for Aligning with Business Goals • March 26 Cloud-Based Data Warehousing – What's New and What Stays the Same • April 23 Master Data Management – Aligning Data, Process, and Governance • May 28 Data Governance and Data Architecture – Alignment and Synergies • June 25 Enterprise Architecture vs. Data Architecture • July 22 Best Practices in Metadata Management • August 27 Data Quality Best Practices • September 24 Data Virtualization – Separating Myth from Reality • October 22 Data Architect vs. Data Engineer vs. Data Modeler • December 1 Graph Databases: Practical Use Cases 33 Join us next month
  • 62. Global Data Strategy, Ltd. 2020 About Global Data Strategy™, Ltd • Global Data Strategy™ is an international information management consulting company that specializes in the alignment of business drivers with data-centric technology. • Our passion is data, and helping organizations enrich their business opportunities through data and information. • Our core values center around providing solutions that are: • Business-Driven: We put the needs of your business first, before we look at any technology solution. • Clear & Relevant: We provide clear explanations using real-world examples. • Customized & Right-Sized: Our implementations are based on the unique needs of your organization’s size, corporate culture, and geography. • High Quality & Technically Precise: We pride ourselves in excellence of execution, with years of technical expertise in the industry. 34 Data-Driven Business Transformation Business Strategy Aligned With Data Strategy Visit www.globaldatastrategy.com for more information
  • 63. Global Data Strategy, Ltd. 2020 White Paper: Trends in Data Management • Download from www.globaldatastrategy.com • Under ‘Resources - Whitepapers’ • Also available on Dataversity.net 35 Free Download
  • 64. Global Data Strategy, Ltd. 2020 Questions? 36 • Thoughts? Ideas? www.globaldatastrategy.com