ENT205 Preparing Your Team for a Cloud Transformation

© 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
Pravin Raj
AWS Professional Services
ENT 205
Preparing Your Team for a Cloud
Transformation

Innovation
Elasticity and scale
Cost savings
Speed Security
The Promise of the Cloud Is Well Known

Proven Enterprise Success in the Cloud

Cloud Adoption Challenges
Little or no executive
sponsorship
Driven from the IT silo
Cloud adoption not
recognized as
transformational
IT and business
strategies not aligned
The cloud requires app
modernization
Lack of will to adopt the
cloud
Lack of skill to adopt
the cloud
The same can be
achieved in a “private
cloud”
What will happen to
our people?
On-premises is
cheaper
Cloud isn’t seen
as secure
Too many
governance issues
Regulatory regime means
we can’t use the cloud
Perception that
opex will
increase
Adoption requires
cultural change

Q:
What is the ratio of
non-technical vs. technical challenges
faced by most companies in
their transformation?

50 50

60 40

70 30

Most of the challenges customers face in
their transformation
are non-technical.

Fear and ambiguity
Resistance is natural
Impacts careers
The Human Element

A Few Ideas

Morale/Performance
Time
Change Takes Leadership Commitment
S t r a t e g i e s
D e n i a l
C r e a t e A l i g n m e n t
F r u s t r a t i o n
O v e r C o m m u n i c a t e
D e p r e s s i o n
S p a r k M o t i v a t i o n
E x p e r i m e n t
( w i t h t h e
n e w w a y ) D e v e l o p C a p a c i t y
A c c e p t a n c e
S h a r e K n o w l e d g e

A b r o a d p e r s p e c t i v e o n o u r f o u n d a t i o n s
AWS Technical Essentials Course
Training

Andy Jassy
AWS CEO
“There is no compression algorithm for experience.”

Amazon Machine Image
B u i l d y o u r p r o d u c t
S u p p o r t
y o u r
p r o d u c t
Ship Something Important
C r e a t e
C C O E

P r o duct M a n ager
“ S w i s s a r m y k n i f e ” i n i t i a l l y t a k i n g o n a l l
f u n c t i o n s o f t h e C l o u d B u s i n e s s O f f i c e ( C B O ) .
W o r k s d i r e c t l y w i t h t h e b u s i n e s s a n d / o r
d e v e l o p m e n t t e a m s t o g e n e r a t e a n d
p r i o r i t i z e a b a c k l o g o f w h a t c l o u d s e r v i c e s
n e e d t o b e d e l i v e r e d t o s u p p o r t f i r s t - m o v e r
a p p l i c a t i o n s .
Cloud Center of Excellence

L e a d A r c hitect
A c c o u n t a b l e f o r o v e r a l l c l o u d t e c h n i c a l
a r c h i t e c t u r e ; p a r t n e r s w i t h p r o d u c t m a n a g e r
t o t r a n s l a t e c u s t o m e r r e q u i r e m e n t s i n t o
t e c h n i c a l d e l i v e r a b l e s ; e s t a b l i s h e s t e c h n i c a l
d i r e c t i o n ; d o e s t e c h n i c a l d e l i v e r y a s w e l l .

Leadership
I n f rastruc tu re E n g ineers
P r o v i d e i n t e g r a t i o n s w i t h c o r p o r a t e d a t a
c e n t e r s , s h a r e d c l o u d i n f r a s t r u c t u r e
s e r v i c e s ; w o r k s o n e n g i n e e r i n g a n d
c o n t i n u o u s i m p r o v e m e n t o f i n f r a s t r u c t u r e
s t a c k s , t e m p l a t e s , i m a g e s , a n d o t h e r
a r t i f a c t s .

LeadershipInfrastructure
S e c urity E n g ineers
P r o v i d e s t a n d a r d i z e d o f f e r i n g s t o f a c i l i t a t e
o n g o i n g s e c u r i t y a n d c o m p l i a n c e w i t h i n
a p p l i c a t i o n s t a c k s a n d t h e c l o u d
e n v i r o n m e n t o v e r a l l ; i n t e g r a t e s s e c u r i t y
s t a n d a r d s a n d c o n t r o l s p r o d u c t s a n d
o f f e r i n g s .

LeadershipInfrastructure Security
O p erations E n g ineers
P r o v i d e o u t c o m e s t o f a c i l i t a t e t h e s u c c e s s f u l
d e p l o y m e n t o f a p p l i c a t i o n s o n i n f r a s t r u c t u r e
s t a c k s ; a r t i f a c t / c o d e r e p o s i t o r i e s ,
u p g r a d e s , p a t c h i n g . A l s o r e s p o n s i b l e f o r
o p e r a t i o n a l h e a l t h : m e t r i c s , l o g g i n g ,
a l e r t i n g , i n v e n t o r y , c a p a c i t y , a n d
b i l l i n g / t a g m a n a g e m e n t .

LeadershipInfrastructure Security
Operations
A p p lica tion E n g ineers
R e p r e s e n t a t i v e s o f t h e f i r s t - m o v e r
a p p l i c a t i o n t e a m s . W o r k c l o s e l y w i t h t h e
b u s i n e s s t o p r o v i d e t h e v o i c e o f t h e
c u s t o m e r a s c l o u d s e r v i c e s a r e b e i n g
d e v e l o p e d .

“If you can’t feed a team with two
pizzas, the team is too large.”
– Jeff Bezos

Leverage Partners; Aim for Self-
Sufficiency
Pair program with partner
Aim for self-sufficiency

A “product” is small scope of technology that:
● Is designed to perform a constrained number of common tasks
● Has clearly defined inputs and outputs
● Provides value to multiple customers
● Is valued in terms of its ability to enable its customers goals
● Is iteratively improved to sustain and increase value to its consumers
● Is engineered and managed throughout its lifecycle by a small, stable, and
empowered team
prod • uct
/prädəkt/ – noun
What is a Product?

● Adaptive Home
page
Experiences
Two kinds of products:
Services
● Search
● Cart
● Account
● Item
● Advertising
● Promotions
● Digital asset
● Others ...
Navigation
Promotions
Customer
Profile
Promotion Content Cartridge
Recommendations
AdaptiveHomePage
Search
Cart
Digital Asset Digital Asset Digital Asset Digital Asset Digital Asset
Cart
Account
Account
Search
Promotions
Advertising
Item Item Item Item Item Item
Promo Promo Promo Promo Promo
Item Item Item Item Item
Digital Asset
Digital
Asset
Digital Asset
Digital
Asset
Digital
Asset
Digital
Asset
Digital Asset
Examples of Products at Amazon

T e a m s o f 8 t o 1 0
Applications
Infrastructure
Leadership
Security
Operations A c hieve s p eed a n d a g ility
w i th t wo -pizza t e ams
Teams designed around Products

T e a m s o f 8 – 1 0
Applications
Infrastructure
Leadership
Security
Operations
N ew t e a m s c om bine
e x per ts a nd nov ic es

A s s o c i a t e
S p e c i a l t y
P r o f e s s i o n a l
Start Down the Path to Certification
T r a i n t o s u i t y o u r l e a r n i n g s t y l e :
Classroom Online

10%
A c h i e v e t h e
h a l o e f f e c t
Critical Mass: Reach 10% Certified

In Conclusion, Preparing Your Teams
Training
Hands-on time
Make it real
Certification
Scaling certification
Leadership Commitment
Change Management
Bring in Experts
Recognize and Reward
Take the challenge yourself
Cross-Functional Two-pizza
teams
Product Mindset
Scale the learning by splitting
teams
KNOWLEDGE STRUCTURESUPPORT

Q&A

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Backup Slides

From
Statements of
Intent to
Meaningful
Action …

The Six Cloud Adoption Framework (AWS CAF)
Perspectives

Create a unifying Job Family / Titles
Transformation
O l d w o r l d t o n e w w o r l d t i t l e s
Technical Program Manager (TPM)
AWS Infrastructure Engineer (IE)
Software Quality Engineer (SQE)
Software Development Engineer (SDE)
Security Engineer
Engineering Manager
E x a m p l e j o b t i t l e s

Recognize Mastery

ENT205 Preparing Your Team for a Cloud Transformation

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