This document compares two bak kut teh restaurants: Ah Cham Bak Kut Teh in Klang and Sun Fong Bak Kut Teh in Kuala Lumpur. Ah Cham Bak Kut Teh was founded in 1995 and has one location while Sun Fong Bak Kut Teh was founded in 1971 and has expanded to four locations across Malaysia and Indonesia. While both restaurants serve the same dish, Sun Fong Bak Kut Teh has expanded its operations, menus, and advertising strategies more than Ah Cham Bak Kut Teh. The document analyzes the differences in the businesses and provides recommendations to help each improve.