Discover how you can multiply your team’s productivity and innovation by engaging the creativity of your whole team from the outset. Drawing from his long experience helping teams deliver better software faster and more effectively, John will discuss the latest practical techniques leveraged from Behaviour Driven Development, Lean Enterprise, DevOps, and Test Automation, combined with research in Psychology and Team Performance, to show you how to get the best out of your teams. Learn about the new roles of business analysts, developers and testers in the future of software development, where testers can play a vital role in not only detecting defects but preventing them. Discover how you can make test automation happen during, not after, the sprint, and how to engage the creativity of the whole team right from the word "go".

1. Engage!
Bringing teams together to
deliver software that makes a
difference
John Ferguson SmartJohn Ferguson SmartJohn Ferguson SmartJohn Ferguson Smart

2. To the moon and back again

3. RAM4K
The Apollo Guidance Computer
72K ROM
17 Registers
1 MHz Clock

7. LOL

8. "Coming up with solu0ons and new ideas was an adventure. Dedica0on and
commitment were a given. Mutual respect was across the board. Because
so<ware was a mystery, a black box, upper management gave us total
freedom and trust. We had to find a way and we did. Looking back, we were
the luckiest people in the world; there was no choice but to be pioneers.”
Margaret Hamilton
So<ware Pioneer
Dedica0on
respect
freedom and trust
commitment

9. High Performing Teams
Engage
Early
Engage
Broadly

10. Engage early!
How Early?
Earlier than that!

11. Look familiar?

12. The Thinker
The Doers

13. “It doesn't make sense to hire
smart people and then tell them
what to to , We hire smart people
so they can tell us what to do.”
- Steve Jobs

14. The Thinker-Doers

15. Timelines & Planning
Pitch Deck Edition

16. Business
BA
Developers
As a corporate frequent flyer
I want to earn points on my business flights
So that I can get discounts on my holiday flights
Scenario: First class earns double points
Given I fly from London to Paris
When I am in First Class
Then I should earn twice as many points
…
Testers

17. “It was at that moment that I learned that the word
requirements actually means shut up”
- Jeff Pa;on, “User Story Mapping”

18. Business
BA
Developers
As a corporate frequent flyer
I want to earn points on my business flights
So that I can get discounts on my holiday flights
Scenario: First class earns double points
Given I fly from London to Paris
When I am in First Class
Then I should earn twice as many points
…
Testers
rework

19. Business
BA
Developers
As a corporate frequent flyer
I want to earn points on my business flights
So that I can get discounts on my holiday flights
Scenario: First class earns double points
Given I fly from London to Paris
When I am in First Class
Then I should earn twice as many points
…
Testers
rework
misinterpretation

20. Business
BA
Developers
As a corporate frequent flyer
I want to earn points on my business flights
So that I can get discounts on my holiday flights
Scenario: First class earns double points
Given I fly from London to Paris
When I am in First Class
Then I should earn twice as many points
…
Testers
rework
misinterpretation
missed
opportunities

21. It’s waterfall all over again!

22. Demonstrate
BA Testers
BusinessRules
Examples
AsharedunderstandingMostvaluable
itemonthe
backlog
Illustrate
Formulate
Automate
Feedback
Visibility
ValuableSoftware
Validate
Developers Business
1
2
34
5
BDD - a shortcut to engaged teams

23. Demonstrate
BA Testers
BusinessRules
Examples
AsharedunderstandingMostvaluable
itemonthe
backlog
Illustrate
Formulate
Automate
Feedback
Visibility
ValuableSoftware
Validate
Developers Business
1
2
34
5
BDD - a shortcut to engaged teams

24. Demonstrate
BA Testers
BusinessRules
Examples
AsharedunderstandingMostvaluable
itemonthe
backlog
Illustrate
Formulate
Automate
Feedback
Visibility
ValuableSoftware
Validate
Developers Business
1
2
34
5
BDD - a shortcut to engaged teams

25. Demonstrate
BA Testers
BusinessRules
Examples
AsharedunderstandingMostvaluable
itemonthe
backlog
Illustrate
Formulate
Automate
Feedback
Visibility
ValuableSoftware
Validate
Developers Business
1
2
34
5
BDD - a shortcut to engaged teams

26. Demonstrate
BA Testers
BusinessRules
Examples
AsharedunderstandingMostvaluable
itemonthe
backlog
Illustrate
Formulate
Automate
Feedback
Visibility
ValuableSoftware
Validate
Developers Business
1
2
34
5
BDD - a shortcut to engaged teams

27. Demonstrate
BA Testers
BusinessRules
Examples
AsharedunderstandingMostvaluable
itemonthe
backlog
Illustrate
Formulate
Automate
Feedback
Visibility
ValuableSoftware
Validate
Developers Business
1
2
34
5
BDD - a shortcut to engaged teams

28. BA Testers
BusinessRules
Examples
Asharedunderstanding
Executable Specifications,
Wireframes...
Mostvaluable
itemonthe
backlog
Feedback
Visibility
ValuableSoftware
Developers Business
1
2
34
5
Illustrate
Formulate
AutomateValidate
Demonstrate

29. The Three Circles of BDD
Engagement at multiple levels

30. Illustrate
Formulate
AutomateValidate
Demonstrate
Tactical BDD

31. Illustrate
Formulate
AutomateValidate
Demonstrate
TDD
Tactical BDD

32. Illustrate
Formulate
AutomateValidate
Demonstrate
TDD
Tactical BDD
Strategic BDD

33. Illustrate
The Three
Amigos
Business rules
and examples
Example Mapping
or Feature Mapping
Formulate
The
Gherkin
Gang
Gherkin
Executable
Specifications
Automate
Cucumber
The
Cucumber
Club
Automated
Acceptance Tests
Amend a trade
In order to respect the orders of our clients
As a trader
I need to be able to amend incorrectly-entered
Target
The Value Hunters
Validate
Passing
acceptance tests
The Daring
Delivery
Team
Demonstrate
Working features and
Living Documentation
The
Contented
Customer

34. Something to try at home…
Feature Mapping

35. Feature Mapping
Examples and counter-examples, steps and consequences

36. “Sally is assigned a high priority review task for a
suspicious transaction. She knows she won’t be able to
complete it today, so she delegates it to her colleague
Doug. Doug sees the review task appear in his task list,
and Sally should see the task in her ‘Pending others’ list”
Delegate a review task
As a busy regulatory supervisor
I want to be able to delegate some of my review tasks
to other users
So that the tasks will be processed in a timely manner

37. Delegate a review task
As a busy regulatory supervisor
I want to be able to delegate some of my review tasks
to other users
So that the tasks will be processed in a timely manner
The one where Sally
delegates a review
task to Doug
Sally is assigned a
high priority review
task
Sally assigns the
task to Doug
=> The task should
not appear in Sally’s
task list
=> The task should
be visible in Doug’s
task list
=> The task should
appear in Sally’s
Pending Others list
Examples… …broken down into steps …that lead to consequences

38. Delegate a review task
As a busy regulatory supervisor
I want to be able to delegate some of my review tasks
to other users
So that the tasks will be processed in a timely manner
The one where Sally
delegates a review
task to Doug
Sally is assigned a
high priority review
task
Sally assigns the
task to Doug
=> The task should
not appear in Sally’s
task list
=> The task should
be visible in Doug’s
task list
=> The task should
appear in Sally’s
Pending Others list
Tasks can only be
delegated to
authorised users
The one where Sally
delegates a review
task to Indira
Sally is assigned a
Suspicious
International
Transfer review task
Indira is not authorised
to view Suspicious
International Transfer
tasks
Sally tries to
assign the task to
Indira
=> Indira does not
appear in the list of
potential delegates
…ques8ons that iden8fy new business rules
…rules that we explore with counter examples
What if Doug isn’t
authorised to handle
this task?
…that trigger ques8ons
…that lead to different consequences
Can Sally delegate any
of her tasks?
…and more ques8ons

39. Delegate a review task
As a busy regulatory supervisor
I want to be able to delegate some of my review tasks
to other users
So that the tasks will be processed in a timely manner
The one where Sally
delegates a review
task to Doug
Sally is assigned a
high priority review
task
Sally assigns the
task to Doug
=> The task should
not appear in Sally’s
task list
=> The task should
be visible in Doug’s
task list
=> The task should
appear in Sally’s
Pending Others list
Tasks can only be
delegated to
authorised users
The one where Sally
delegates a review
task to Indira
Sally is assigned a
Suspicious
International
Transfer review task
Indira is not authorised
to view Suspicious
International Transfer
tasks
Sally tries to
assign the task to
Indira
=> Indira does not
appear in the list of
potential delegates
Only pending tasks
can be delegated
The one where Sally
has already
completed the task
Sally is assigned a
Suspicious
International
Transfer review task
Sally tries to
assign the task to
Doug
=> Sally is not given
the option to
delegate the
completed task.
Sally completes the
task

40. Delegate a review task
As a busy regulatory supervisor
I want to be able to delegate some of my review tasks
to other users
So that the tasks will be processed in a timely manner
The one where Sally
delegates a review
task to Doug
Sally is assigned a
high priority review
task
Sally assigns the
task to Doug
=> The task should
not appear in Sally’s
task list
=> The task should
be visible in Doug’s
task list
=> The task should
appear in Sally’s
Pending Others list
Tasks can only be
delegated to
authorised users
The one where Sally
delegates a review
task to Indira
Sally is assigned a
Suspicious
International
Transfer review task
Indira is not authorised
to view Suspicious
International Transfer
tasks
Sally tries to
assign the task to
Indira
=> Indira does not
appear in the list of
potential delegates
Only pending tasks
can be delegated
The one where Sally
has already
completed the task
Sally is assigned a
Suspicious
International
Transfer review task
Sally tries to
assign the task to
Doug
=> Sally is not given
the option to
delegate the
completed task.
Sally completes the
task
The supervisor is
warned if the
delegate is absent
The one where Doug
is on holidays
Sally is assigned a
Suspicious
International
Transfer review task
Sally tries to
assign the task to
Doug
=> Sally is warned
that Doug is on
holidays
Doug is on holidays
this week

41. Feature Mapping works at multiple levels

42. A story
Acceptance criteria
Asser.ons

43. A larger feature
Stories as func.onal slices
Story goals

44. An epic-size feature
Smaller features
Stories

45. Engage Broadly

46. The ideal team size is six

47. Getflow.com & Cyrus Molavi 2015
Workflow data says the most effective team size is 6.

48. The limiting factor in team
productivity is not the number
of bodies, but the number of
relationships to maintain

49. Engage at multiple levels

50. The people of the
longhouse had a
different solution

51. What if there was another way. An older, more
human way.

55. Fund Manager
Surveillance
Application
Data Lake
?

56. Fund Manager
Surveillance
Application
Data Lake
Regulatory
Controls
Application

57. Fund Manager
Surveillance
Application
Data Lake
Regulatory
Controls
Application
BDD Council Meeting
Identify high risk fund managers
In order to know if fund managers are investing in too many high risk securities
As a fund supervisor
I want to see a daily summary of the risk distribution of each fund manager
Acceptance Criteria:
- Show trade volumes by risk and by fund for each fund manager
- Fund managers who exceed the risk threshold should be highlighted
Identify high risk fund managers
In order to know if fund managers are investing in too many high risk securities
As a fund supervisor
I want to see a daily summary of the risk distribution of each fund manager
Acceptance Criteria:
- Show trade volumes by risk and by fund for each fund manager
- Fund managers who exceed the risk threshold should be highlighted
Identify high risk fund managers
In order to know if fund managers are investing in too many high risk securities
As a fund supervisor
I want to see a daily summary of the risk distribution of each fund manager
Acceptance Criteria:
- Show trade volumes by risk and by fund for each fund manager
- Fund managers who exceed the risk threshold should be highlighted
Identify high risk fund managers
In order to know if fund managers are investing in too many high risk securities
As a fund supervisor
I want to see a daily summary of the risk distribution of each fund manager
Acceptance Criteria:
- Show trade volumes by risk and by fund for each fund manager
- Fund managers who exceed the risk threshold should be highlighted

58. Fund Manager
Surveillance
Application
Data Lake
BDD
Treaty
Meeting
Identify high risk fund managers
In order to know if fund managers are investing in too many high risk securities
As a fund supervisor
I want to see a daily summary of the risk distribution of each fund manager
Acceptance Criteria:
- Fund managers who exceed the risk threshold should be highlighted
- Trade volumes should be shown by risk and by fund for each fund manager

59. Fund Manager
Surveillance
Application
Data Lake
BDD
Treaty
Meeting
Gherkin Treaty
Scenario: Show trade volumes by risk and by fund for each fund manager
Given the following funds:
| Fund | Fund Manager | Low Risk | Medium Risk | High Risk |
| Sunshine Pension Fund | Tim | 70% | 20% | 10% |
| Lambo Investment Fund | Joe | 20% | 50% | 30% |
When the trade volumes for yesterday were:
| Fund | Low Risk Trades | Medium Risk Trades | High Risk Trades |
| Sunshine | 750000 | 150000 | 100000 |
| Lambo | 50000 | 50000 | 900000 |
Then Sally the supervisor should see the following summary:
| Fund Manager | Fund | Total | Low | Low Δ | Medium | Medium Δ | High | High Δ |
| Joe | Sunshine | 1000000 | 5% | -15% | 5% | -45% | 90% | +60% |
| Tim | Lambo | 1000000 | 75% | 5% | 15% | -5% | 10% | 0% |
Identify high risk fund managers
In order to know if fund managers are investing in too many high risk securities
As a fund supervisor
I want to see a daily summary of the risk distribution of each fund manager
Acceptance Criteria:
- Fund managers who exceed the risk threshold should be highlighted
- Trade volumes should be shown by risk and by fund for each fund manager

60. High Performing Teams
Engage
Early
Engage
Broadly

61. Thank You!
h1ps://johnfergusonsmart.com
reachme@johnfergusonsmart.com
@wakaleo
John Ferguson Smart