http://www.hcltech.com/energy-and-utilities/overview ~ for more Energy & Utilities

4. Truck to Boardroom Integration for a
leading environmental services
company
BACKGROUND
 Australia’s leading environmental services company has over 30 years
industry experience in Waste Management and Industrial Services.
 It partnered with HCL to help consolidate its IT infrastructure landscape
so as to become more efficient in its operations and increase its
productivity
CHALLENGES / OBJECTIVES
SNAPSHOT
 Manual processes were resulting in high costs and low productivity -  Vertical: Energy & Utilities
Human intervention at all stages  Service Offerings: Application Development,
Implementation, Maintenance & Support, IT
 Paper based systems Consulting, Product Development
 Inaccurate job value assessment for revenue invoicing  Technologies: SAP, GIS, Mobile GUI, MS .Net,
 No visibility in to the current status - like location of the vehicle PDA Apps, SQL Server, Web Service
 Incapable of handling ad-hoc jobs  IPs / Frameworks: Mobile Asset Management, Voice
Enabled Location Based Services, MAPPY –
 Inability to the monitor truck drivers Business Intelligence, Mobile Location Based
Services

5. THE SOLUTION
HCL’s solution involved optimizing the infrastructure through consolidation and integration activities, some of which
included:
 Implementing a SAP Waste & Recycle Management Solution to integrate various business processes and bring
about automation and productivity improvements
 Partnering with PROLOGA for integrating route optimization business rules in SAP
 Implementing modules like CRM, BW and core modules for faster customer service and analytics
 On-Board GPS-enabled computers to integrate logistics to financial processes/applications
 Streamlining the weighing process at un-manned landfill sites through seamless integration of the WeighBridge
and the SAP system
 Automating job scheduling and dispatch to trucks – also providing real time tracking of a truck’s position and
interfacing with the company’s SAP billing system
RESULTS / BENEFITS
 Improved data quality through minimized and simplified data entry
 Automated and streamlined processes within the integrated business environment, leading to higher efficiency,
transparency and productivity
 Real time integration of processes between the company and its partners, supporting the entire supply chain
 Higher customer satisfaction through more flexible service offerings

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com