Slides from a presentation I gave at a J. Boye intranet seminar in London in 2010 about the importance of balancing the needs of the centre against the needs of end markets in a global organisation

1. Intranets at work:
A Balancing Act
Richard Hare
22nd September 2010

2. British American Tobacco at a glance
World’s most international tobacco group
 Business in 180 countries, over 250 brands
 Global market share approx. 13%
 Market leadership in more than 50 countries
 Over 60,000 employees
Most recent performance (2009)
 £14.2 bn revenue
 £ 4.1 bn profit from operations
 £26.0 bn tax contribution
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3. Room for improvement…

4. End markets may diverge

5. Finished article

6. The future…

7. Questions and discussion
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