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Employee alienation ppt
- 1. Employee Alienation: TheImpact of Computer Mediated Communication on Employee Outcomes By Zachary J. Christo zchristo@unomaha.edu
- 2. Worker Alienation • Theconcept of Worker Alienation goes back to the Writings of Karl Marx (Tucker, 1978). • Worker Alienation empirically linked to negative employee outcomes and STRUCTURAL CHARACTERISTICS partly to blame (Adler & Borys, 1996; Organ & Greene, 1981). • RQ: Do organizational communication processes predict work alienation for employees in the United States?
- 3. Human Communication • Theseverbal and non-verbal nuances add important context and meaning to our communication. • Eye contact • Facial Expressions • Hand gestures • Body stances & postures • Tone of voice • Communication is an essential process to human relationship-building and cooperation. • Humans have evolved for face-to-face communication (Sherblom, 2020).
- 4. Computer Mediated Communication •Media Richness Theory suggests inability of CMC media to transmit certain context and nuance (Sherblom, 2020). FTF Video Telephone Instant Messenger Environmental Factors of CMC may reduce social presence and social- emotional relation (Sherblom, 2020) • Visual Anonymity • Asynchronous Communication • Text-Based Communication Rich Lean
- 5. Hypotheses • H1: Faceto Face Communication • H2: Video Conferencing • H3: Telephonic • H4: Instant Messaging *When controlling for organizational formalization Less Alienation More Alienation
- 6. Main IV’s: ComputerMediated Communication Face-to-Face Video Conferencing Telephonic Instant Messenger
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- 8. Main DVs: 5Subdimensions of Worker Alienation Powerlessness Meaninglessness Normlessness Social Isolation Self-Estrangement