Empathy map+problem statement
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Young workers feel overwhelmed by the responsibilities of work that differ from what they learned in school. They have difficulty adjusting to older colleagues, feel that their ideas are not respected, and follow orders without understanding the broader context. As a result, they can feel lost, bitter, and inadequate for their jobs. However, with insight they will understand that they have an important future role in their companies and communities.
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Empathy map+problem statement
- 1. Say Do Think Feel Problem Statement - Tough competition - Overwhelmed by things that they don’t learn from the school - Being treated as unimportant in a company/corporation - Having a tough time adjusting to older(age) people at work than people who have small age gap with them. - Their voices and ideas are tolerated. - Neglect or don’t pay attention to companies core value just focusing on their technical skills - Follow orders even when they don’t have any idea on what the order is all about - Laid back and just wait for task from the supervisors - Adjustment to Time - Simply say yes to everything - Low quality of work because of rushing and other non-work related stuff - They’re good when they liked people around them, but bad when they don’t like people they’re working with - They create or form a smaller group within the company or corporation, mostly with the same standing as they are - Following orders will lead them to stay longer at the company. - Having a good record will make a good impact on their CV. - What they’re doing on the company is small and unimportant or just temporary and won’t be implemented. - A bit trapped on what’s going on - Feeling lost - A mix of bitterness - Inadequate to their chosen field Person + Need + Insight People in the state of school-to-work needs to be aware they will become an important part of the community in the future. They believe that what they’re doing is not important because of their standing in life.