SlideShare a Scribd company logo
Problem statement
Stakeholder
NEEDS A WAY TO
(describe person using empathetic language) (needs are VERBS)
DO
SAY
THINK
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
Insights
Design Thinking Action Lab 2013
• Was quiet difficult to get a job even as
a trainee without experience;
• The transition(after graduation) was easy
as he was working as a trainee on the
same company before;
• More responsibilities were directed to him;
• Went abroad to get a higher level of English
as it greatly important on his field;
Hommer
• Applied for many vacancies in different companies;
• Studied the company before going to the interview;
• Was honest to say that had no previous experience;
• Could apply the knowledge he acquired during
studies;
• Improved his knowledge while new
tasks were directed to him;
• Could contribute more to the company if had a
greater experience/knowledge on the other segments
as well.
• Would be important have had a different
experience in another company as well(just
worked in one);
• Needs to get more experience/knowledge
on the field more open;
• Is not so happy on the position which is;
• Need some new inputs to wider his
mind on the segment;
Has graduated about a year ago
increase knowledge/different
experiences
would like to be enrolled on the
whole process instead of having
just a small(10%) contribution.

More Related Content

Similar to Empathy map proble_solu

Best interview guide
Best interview guideBest interview guide
Best interview guide
Veronica Ferreyra
 
Presentation interview-soft skills.pptx
Presentation interview-soft skills.pptxPresentation interview-soft skills.pptx
Presentation interview-soft skills.pptx
janhvi39
 
interview skills (class).pptx
interview skills (class).pptxinterview skills (class).pptx
interview skills (class).pptx
MaheshChandraDash
 
Presentation interview-soft skills.pptx
Presentation interview-soft skills.pptxPresentation interview-soft skills.pptx
Presentation interview-soft skills.pptx
ajith187156
 
Interview skills
Interview skillsInterview skills
Interview skills
ArunKumar5841
 
How to succeed in a job interview.pdf
How to succeed in a job interview.pdfHow to succeed in a job interview.pdf
How to succeed in a job interview.pdf
Rekry - Turun yliopiston työelämäpalvelut
 
Interview Skills For Interviewees.pdf
Interview Skills For Interviewees.pdfInterview Skills For Interviewees.pdf
Interview Skills For Interviewees.pdf
MuntherMurjan1
 
H ow to write a winning scholarship essay
H ow to write a winning scholarship essayH ow to write a winning scholarship essay
H ow to write a winning scholarship essay
Government Postgraduate Jahanzeb College Saidu Sharif
 
Ace the Interview
Ace the InterviewAce the Interview
GDPI techniques
GDPI techniquesGDPI techniques
GDPI techniques
Abhipsha Mishra
 
Interview Skills/Preparation
Interview Skills/PreparationInterview Skills/Preparation
Interview Skills/Preparation
The Pathway Group
 
GoCrackIt GD Best Practices
GoCrackIt GD  Best PracticesGoCrackIt GD  Best Practices
GoCrackIt GD Best Practices
SupportGCI
 
Interview techniques
Interview techniquesInterview techniques
Interview techniques
Zubair Khan
 
Resume and Interview Tips
Resume and Interview TipsResume and Interview Tips
Resume and Interview Tips
Rebecca Covarrubias
 
Apm Presentation Securing A Job In A Tough Market
Apm Presentation Securing A Job In A Tough MarketApm Presentation Securing A Job In A Tough Market
Apm Presentation Securing A Job In A Tough Market
Aaron George
 
Interview Questions.pdf
Interview Questions.pdfInterview Questions.pdf
Interview Questions.pdf
MOH KHALID MOMAND
 
Tips on Effective Job Interview
Tips on Effective Job InterviewTips on Effective Job Interview
Tips on Effective Job Interview
Mary Queen Bernardo
 
Tutorial 6
Tutorial 6Tutorial 6
Tutorial 6
Theo Guevara
 
Personal interview prudentia
Personal interview  prudentiaPersonal interview  prudentia
Personal interview prudentia
Susovan Kanjilal
 
PDP & JOB interview techniques
PDP & JOB interview techniquesPDP & JOB interview techniques
PDP & JOB interview techniques
aiatlearning
 

Similar to Empathy map proble_solu (20)

Best interview guide
Best interview guideBest interview guide
Best interview guide
 
Presentation interview-soft skills.pptx
Presentation interview-soft skills.pptxPresentation interview-soft skills.pptx
Presentation interview-soft skills.pptx
 
interview skills (class).pptx
interview skills (class).pptxinterview skills (class).pptx
interview skills (class).pptx
 
Presentation interview-soft skills.pptx
Presentation interview-soft skills.pptxPresentation interview-soft skills.pptx
Presentation interview-soft skills.pptx
 
Interview skills
Interview skillsInterview skills
Interview skills
 
How to succeed in a job interview.pdf
How to succeed in a job interview.pdfHow to succeed in a job interview.pdf
How to succeed in a job interview.pdf
 
Interview Skills For Interviewees.pdf
Interview Skills For Interviewees.pdfInterview Skills For Interviewees.pdf
Interview Skills For Interviewees.pdf
 
H ow to write a winning scholarship essay
H ow to write a winning scholarship essayH ow to write a winning scholarship essay
H ow to write a winning scholarship essay
 
Ace the Interview
Ace the InterviewAce the Interview
Ace the Interview
 
GDPI techniques
GDPI techniquesGDPI techniques
GDPI techniques
 
Interview Skills/Preparation
Interview Skills/PreparationInterview Skills/Preparation
Interview Skills/Preparation
 
GoCrackIt GD Best Practices
GoCrackIt GD  Best PracticesGoCrackIt GD  Best Practices
GoCrackIt GD Best Practices
 
Interview techniques
Interview techniquesInterview techniques
Interview techniques
 
Resume and Interview Tips
Resume and Interview TipsResume and Interview Tips
Resume and Interview Tips
 
Apm Presentation Securing A Job In A Tough Market
Apm Presentation Securing A Job In A Tough MarketApm Presentation Securing A Job In A Tough Market
Apm Presentation Securing A Job In A Tough Market
 
Interview Questions.pdf
Interview Questions.pdfInterview Questions.pdf
Interview Questions.pdf
 
Tips on Effective Job Interview
Tips on Effective Job InterviewTips on Effective Job Interview
Tips on Effective Job Interview
 
Tutorial 6
Tutorial 6Tutorial 6
Tutorial 6
 
Personal interview prudentia
Personal interview  prudentiaPersonal interview  prudentia
Personal interview prudentia
 
PDP & JOB interview techniques
PDP & JOB interview techniquesPDP & JOB interview techniques
PDP & JOB interview techniques
 

Recently uploaded

CocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdfCocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdf
PabloMartelLpez
 
Divertidamente SLIDE.pptxufururururuhrurid8dj
Divertidamente SLIDE.pptxufururururuhrurid8djDivertidamente SLIDE.pptxufururururuhrurid8dj
Divertidamente SLIDE.pptxufururururuhrurid8dj
lunaemel03
 
Graphic Design Tools and Software .pptx
Graphic Design Tools and Software   .pptxGraphic Design Tools and Software   .pptx
Graphic Design Tools and Software .pptx
Virtual Real Design
 
International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4
Kyungeun Sung
 
一比一原版马里兰大学毕业证(UMD毕业证书)如何办理
一比一原版马里兰大学毕业证(UMD毕业证书)如何办理一比一原版马里兰大学毕业证(UMD毕业证书)如何办理
一比一原版马里兰大学毕业证(UMD毕业证书)如何办理
9lq7ultg
 
Practical eLearning Makeovers for Everyone
Practical eLearning Makeovers for EveryonePractical eLearning Makeovers for Everyone
Practical eLearning Makeovers for Everyone
Bianca Woods
 
LGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation TemplateLGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation Template
DakshGudwani
 
一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样
k4krdgxx
 
UXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdfUXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdf
anthonylin333
 
Getting Data Ready for Culture Hack by Neontribe
Getting Data Ready for Culture Hack by NeontribeGetting Data Ready for Culture Hack by Neontribe
Getting Data Ready for Culture Hack by Neontribe
Harry Harrold
 
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
881evgn0
 
AHMED TALAAT ARCHITECTURE PORTFOLIO .pdf
AHMED TALAAT ARCHITECTURE PORTFOLIO .pdfAHMED TALAAT ARCHITECTURE PORTFOLIO .pdf
AHMED TALAAT ARCHITECTURE PORTFOLIO .pdf
talaatahm
 
Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)
bagmai
 
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
qo1as76n
 
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
hw2xf1m
 
一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样
tobbk6s8
 
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
3vgr39kx
 
NHR Engineers Portfolio 2023 2024 NISHANT RATHI
NHR Engineers Portfolio 2023 2024 NISHANT RATHINHR Engineers Portfolio 2023 2024 NISHANT RATHI
NHR Engineers Portfolio 2023 2024 NISHANT RATHI
NishantRathi18
 
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
21uul8se
 
按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理
按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理
按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理
kuapy
 

Recently uploaded (20)

CocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdfCocaCola_Brand_equity_package_2012__.pdf
CocaCola_Brand_equity_package_2012__.pdf
 
Divertidamente SLIDE.pptxufururururuhrurid8dj
Divertidamente SLIDE.pptxufururururuhrurid8djDivertidamente SLIDE.pptxufururururuhrurid8dj
Divertidamente SLIDE.pptxufururururuhrurid8dj
 
Graphic Design Tools and Software .pptx
Graphic Design Tools and Software   .pptxGraphic Design Tools and Software   .pptx
Graphic Design Tools and Software .pptx
 
International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4International Upcycling Research Network advisory board meeting 4
International Upcycling Research Network advisory board meeting 4
 
一比一原版马里兰大学毕业证(UMD毕业证书)如何办理
一比一原版马里兰大学毕业证(UMD毕业证书)如何办理一比一原版马里兰大学毕业证(UMD毕业证书)如何办理
一比一原版马里兰大学毕业证(UMD毕业证书)如何办理
 
Practical eLearning Makeovers for Everyone
Practical eLearning Makeovers for EveryonePractical eLearning Makeovers for Everyone
Practical eLearning Makeovers for Everyone
 
LGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation TemplateLGBTQIA Pride Month presentation Template
LGBTQIA Pride Month presentation Template
 
一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样一比一原版马来西亚世纪大学毕业证成绩单一模一样
一比一原版马来西亚世纪大学毕业证成绩单一模一样
 
UXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdfUXpert_Report (UALR Mapping Renewal 2022).pdf
UXpert_Report (UALR Mapping Renewal 2022).pdf
 
Getting Data Ready for Culture Hack by Neontribe
Getting Data Ready for Culture Hack by NeontribeGetting Data Ready for Culture Hack by Neontribe
Getting Data Ready for Culture Hack by Neontribe
 
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
一比一原版美国哥伦比亚大学毕业证Columbia成绩单一模一样
 
AHMED TALAAT ARCHITECTURE PORTFOLIO .pdf
AHMED TALAAT ARCHITECTURE PORTFOLIO .pdfAHMED TALAAT ARCHITECTURE PORTFOLIO .pdf
AHMED TALAAT ARCHITECTURE PORTFOLIO .pdf
 
Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)Manual ISH (International Society of Hypertension)
Manual ISH (International Society of Hypertension)
 
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
哪里办理美国中央华盛顿大学毕业证双学位证书原版一模一样
 
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
原版制作(MDIS毕业证书)新加坡管理发展学院毕业证学位证一模一样
 
一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样一比一原版肯特大学毕业证UKC成绩单一模一样
一比一原版肯特大学毕业证UKC成绩单一模一样
 
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
一比一原版南安普顿索伦特大学毕业证Southampton成绩单一模一样
 
NHR Engineers Portfolio 2023 2024 NISHANT RATHI
NHR Engineers Portfolio 2023 2024 NISHANT RATHINHR Engineers Portfolio 2023 2024 NISHANT RATHI
NHR Engineers Portfolio 2023 2024 NISHANT RATHI
 
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
一比一原版亚利桑那大学毕业证(UA毕业证书)如何办理
 
按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理
按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理
按照学校原版(UIUC文凭证书)伊利诺伊大学|厄巴纳-香槟分校毕业证快速办理
 

Empathy map proble_solu

  • 1. Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE InsightNeed STAKEHOLDER Insights Design Thinking Action Lab 2013 • Was quiet difficult to get a job even as a trainee without experience; • The transition(after graduation) was easy as he was working as a trainee on the same company before; • More responsibilities were directed to him; • Went abroad to get a higher level of English as it greatly important on his field; Hommer • Applied for many vacancies in different companies; • Studied the company before going to the interview; • Was honest to say that had no previous experience; • Could apply the knowledge he acquired during studies; • Improved his knowledge while new tasks were directed to him; • Could contribute more to the company if had a greater experience/knowledge on the other segments as well. • Would be important have had a different experience in another company as well(just worked in one); • Needs to get more experience/knowledge on the field more open; • Is not so happy on the position which is; • Need some new inputs to wider his mind on the segment; Has graduated about a year ago increase knowledge/different experiences would like to be enrolled on the whole process instead of having just a small(10%) contribution.