SlideShare a Scribd company logo
Accessible	
     Annoying


 Appealing        Attractive


Business-like       Busy


    Clean           Clear


Compatible        Compelling
Complex      Consistent


Convenient     Difficult


Disruptive    Distracting


Easy to use    Effective


 Engaging     Expected
Familiar        Fast


  Flexible     Frustrating


Gets in the
               Hard to use
   way


High quality   Impressive


Inconsistent   Intimidating
Meaningful      Not Secure


Not Valuable       Old


 Organized     Overwhelming


 Personal       Predictable


Professional     Relevant
Reliable       Satisfying


   Secure        Stressful


   Time-
                Time-saving
 consuming


Too Technical     Usable


   Useful        Valuable

More Related Content

More from nForm User Experience

Better Intranets | Canadian Intranet Practices 2014
Better Intranets | Canadian Intranet Practices 2014Better Intranets | Canadian Intranet Practices 2014
Better Intranets | Canadian Intranet Practices 2014
nForm User Experience
 
Stakeholder Mapping: IA Summit 2014
Stakeholder Mapping: IA Summit 2014Stakeholder Mapping: IA Summit 2014
Stakeholder Mapping: IA Summit 2014
nForm User Experience
 
The Experience Gap (UX Camp Edmonton)
The Experience Gap (UX Camp Edmonton)The Experience Gap (UX Camp Edmonton)
The Experience Gap (UX Camp Edmonton)
nForm User Experience
 
Making Sense of Web Analytics
Making Sense of Web AnalyticsMaking Sense of Web Analytics
Making Sense of Web Analytics
nForm User Experience
 
UXLX2012 User Research Hacks
UXLX2012 User Research HacksUXLX2012 User Research Hacks
UXLX2012 User Research Hacks
nForm User Experience
 
Information Architecture for SharePoint
Information Architecture for SharePointInformation Architecture for SharePoint
Information Architecture for SharePoint
nForm User Experience
 
User Experience Design: 5 Techniques for Creating Better Websites and Applica...
User Experience Design: 5 Techniques for Creating Better Websites and Applica...User Experience Design: 5 Techniques for Creating Better Websites and Applica...
User Experience Design: 5 Techniques for Creating Better Websites and Applica...
nForm User Experience
 
Designing Better Applications, Websites and Intranets
Designing Better Applications, Websites and IntranetsDesigning Better Applications, Websites and Intranets
Designing Better Applications, Websites and Intranets
nForm User Experience
 
AcceleratorWorkshop_UPA2008_After
AcceleratorWorkshop_UPA2008_AfterAcceleratorWorkshop_UPA2008_After
AcceleratorWorkshop_UPA2008_After
nForm User Experience
 
Tagging: Five Emerging Trends
Tagging: Five Emerging TrendsTagging: Five Emerging Trends
Tagging: Five Emerging Trends
nForm User Experience
 
Uxcoach Yshek Iasummit2008
Uxcoach Yshek Iasummit2008Uxcoach Yshek Iasummit2008
Uxcoach Yshek Iasummit2008
nForm User Experience
 
Experience Impact Framework
Experience Impact FrameworkExperience Impact Framework
Experience Impact Framework
nForm User Experience
 

More from nForm User Experience (12)

Better Intranets | Canadian Intranet Practices 2014
Better Intranets | Canadian Intranet Practices 2014Better Intranets | Canadian Intranet Practices 2014
Better Intranets | Canadian Intranet Practices 2014
 
Stakeholder Mapping: IA Summit 2014
Stakeholder Mapping: IA Summit 2014Stakeholder Mapping: IA Summit 2014
Stakeholder Mapping: IA Summit 2014
 
The Experience Gap (UX Camp Edmonton)
The Experience Gap (UX Camp Edmonton)The Experience Gap (UX Camp Edmonton)
The Experience Gap (UX Camp Edmonton)
 
Making Sense of Web Analytics
Making Sense of Web AnalyticsMaking Sense of Web Analytics
Making Sense of Web Analytics
 
UXLX2012 User Research Hacks
UXLX2012 User Research HacksUXLX2012 User Research Hacks
UXLX2012 User Research Hacks
 
Information Architecture for SharePoint
Information Architecture for SharePointInformation Architecture for SharePoint
Information Architecture for SharePoint
 
User Experience Design: 5 Techniques for Creating Better Websites and Applica...
User Experience Design: 5 Techniques for Creating Better Websites and Applica...User Experience Design: 5 Techniques for Creating Better Websites and Applica...
User Experience Design: 5 Techniques for Creating Better Websites and Applica...
 
Designing Better Applications, Websites and Intranets
Designing Better Applications, Websites and IntranetsDesigning Better Applications, Websites and Intranets
Designing Better Applications, Websites and Intranets
 
AcceleratorWorkshop_UPA2008_After
AcceleratorWorkshop_UPA2008_AfterAcceleratorWorkshop_UPA2008_After
AcceleratorWorkshop_UPA2008_After
 
Tagging: Five Emerging Trends
Tagging: Five Emerging TrendsTagging: Five Emerging Trends
Tagging: Five Emerging Trends
 
Uxcoach Yshek Iasummit2008
Uxcoach Yshek Iasummit2008Uxcoach Yshek Iasummit2008
Uxcoach Yshek Iasummit2008
 
Experience Impact Framework
Experience Impact FrameworkExperience Impact Framework
Experience Impact Framework
 

Recently uploaded

The importance of Quality Assurance for ICT Standardization
The importance of Quality Assurance for ICT StandardizationThe importance of Quality Assurance for ICT Standardization
The importance of Quality Assurance for ICT Standardization
Axel Rennoch
 
Data Integration Basics: Merging & Joining Data
Data Integration Basics: Merging & Joining DataData Integration Basics: Merging & Joining Data
Data Integration Basics: Merging & Joining Data
Safe Software
 
[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf
[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf
[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf
Kief Morris
 
Vulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive OverviewVulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive Overview
Steven Carlson
 
July Patch Tuesday
July Patch TuesdayJuly Patch Tuesday
July Patch Tuesday
Ivanti
 
“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...
“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...
“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...
Edge AI and Vision Alliance
 
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
maigasapphire
 
Choose our Linux Web Hosting for a seamless and successful online presence
Choose our Linux Web Hosting for a seamless and successful online presenceChoose our Linux Web Hosting for a seamless and successful online presence
Choose our Linux Web Hosting for a seamless and successful online presence
rajancomputerfbd
 
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python CodebaseEuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
Jimmy Lai
 
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
shanihomely
 
IPLOOK Remote-Sensing Satellite Solution
IPLOOK Remote-Sensing Satellite SolutionIPLOOK Remote-Sensing Satellite Solution
IPLOOK Remote-Sensing Satellite Solution
IPLOOK Networks
 
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
bhumivarma35300
 
Recent Advancements in the NIST-JARVIS Infrastructure
Recent Advancements in the NIST-JARVIS InfrastructureRecent Advancements in the NIST-JARVIS Infrastructure
Recent Advancements in the NIST-JARVIS Infrastructure
KAMAL CHOUDHARY
 
Use Cases & Benefits of RPA in Manufacturing in 2024.pptx
Use Cases & Benefits of RPA in Manufacturing in 2024.pptxUse Cases & Benefits of RPA in Manufacturing in 2024.pptx
Use Cases & Benefits of RPA in Manufacturing in 2024.pptx
SynapseIndia
 
How Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdfHow Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdf
HackersList
 
Vertex AI Agent Builder - GDG Alicante - Julio 2024
Vertex AI Agent Builder - GDG Alicante - Julio 2024Vertex AI Agent Builder - GDG Alicante - Julio 2024
Vertex AI Agent Builder - GDG Alicante - Julio 2024
Nicolás Lopéz
 
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptxIntroduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
313mohammedarshad
 
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdfBT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
Neo4j
 
WhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring AppsWhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring Apps
HackersList
 
Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery
Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery
Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery
sunilverma7884
 

Recently uploaded (20)

The importance of Quality Assurance for ICT Standardization
The importance of Quality Assurance for ICT StandardizationThe importance of Quality Assurance for ICT Standardization
The importance of Quality Assurance for ICT Standardization
 
Data Integration Basics: Merging & Joining Data
Data Integration Basics: Merging & Joining DataData Integration Basics: Merging & Joining Data
Data Integration Basics: Merging & Joining Data
 
[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf
[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf
[Talk] Moving Beyond Spaghetti Infrastructure [AOTB] 2024-07-04.pdf
 
Vulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive OverviewVulnerability Management: A Comprehensive Overview
Vulnerability Management: A Comprehensive Overview
 
July Patch Tuesday
July Patch TuesdayJuly Patch Tuesday
July Patch Tuesday
 
“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...
“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...
“Deploying Large Language Models on a Raspberry Pi,” a Presentation from Usef...
 
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
Girls Call Churchgate 9910780858 Provide Best And Top Girl Service And No1 in...
 
Choose our Linux Web Hosting for a seamless and successful online presence
Choose our Linux Web Hosting for a seamless and successful online presenceChoose our Linux Web Hosting for a seamless and successful online presence
Choose our Linux Web Hosting for a seamless and successful online presence
 
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python CodebaseEuroPython 2024 - Streamlining Testing in a Large Python Codebase
EuroPython 2024 - Streamlining Testing in a Large Python Codebase
 
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
Premium Girls Call Mumbai 9920725232 Unlimited Short Providing Girls Service ...
 
IPLOOK Remote-Sensing Satellite Solution
IPLOOK Remote-Sensing Satellite SolutionIPLOOK Remote-Sensing Satellite Solution
IPLOOK Remote-Sensing Satellite Solution
 
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
High Profile Girls call Service Pune 000XX00000 Provide Best And Top Girl Ser...
 
Recent Advancements in the NIST-JARVIS Infrastructure
Recent Advancements in the NIST-JARVIS InfrastructureRecent Advancements in the NIST-JARVIS Infrastructure
Recent Advancements in the NIST-JARVIS Infrastructure
 
Use Cases & Benefits of RPA in Manufacturing in 2024.pptx
Use Cases & Benefits of RPA in Manufacturing in 2024.pptxUse Cases & Benefits of RPA in Manufacturing in 2024.pptx
Use Cases & Benefits of RPA in Manufacturing in 2024.pptx
 
How Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdfHow Social Media Hackers Help You to See Your Wife's Message.pdf
How Social Media Hackers Help You to See Your Wife's Message.pdf
 
Vertex AI Agent Builder - GDG Alicante - Julio 2024
Vertex AI Agent Builder - GDG Alicante - Julio 2024Vertex AI Agent Builder - GDG Alicante - Julio 2024
Vertex AI Agent Builder - GDG Alicante - Julio 2024
 
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptxIntroduction-to-the-IAM-Platform-Implementation-Plan.pptx
Introduction-to-the-IAM-Platform-Implementation-Plan.pptx
 
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdfBT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
BT & Neo4j: Knowledge Graphs for Critical Enterprise Systems.pptx.pdf
 
WhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring AppsWhatsApp Spy Online Trackers and Monitoring Apps
WhatsApp Spy Online Trackers and Monitoring Apps
 
Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery
Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery
Girls call Kolkata 👀 XXXXXXXXXXX 👀 Rs.9.5 K Cash Payment With Room Delivery
 

Emotional response cards

  • 1. Accessible   Annoying Appealing Attractive Business-like Busy Clean Clear Compatible Compelling
  • 2. Complex Consistent Convenient Difficult Disruptive Distracting Easy to use Effective Engaging Expected
  • 3. Familiar Fast Flexible Frustrating Gets in the Hard to use way High quality Impressive Inconsistent Intimidating
  • 4. Meaningful Not Secure Not Valuable Old Organized Overwhelming Personal Predictable Professional Relevant
  • 5. Reliable Satisfying Secure Stressful Time- Time-saving consuming Too Technical Usable Useful Valuable