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Why do we need this?
Building hope, resilience and
emotional regulation for all
children and young people
and those who support them
Mental health and well being
The ‘happier’ child?
What do we all want?
What is Emotional Intelligence?
The ability to:
• identify and understand your own emotions
• successfully use emotions during social interactions
• use your emotional awareness to guide you when solving
problems
• deal with frustration and be able to wait to get what you
want
• keep distress from overwhelming your ability to think
• be in control of how and when you express feelings
Why feelings matter – a warm up activity!
• Watch the clip ‘are you disrespecting me?’
• Identify the feelings going on underneath the
behaviour for:
• 1. the pupil
• 2. the teacher
• The importance of a meta-emotion
philosophy (Gottman 1997).
Emotional Intelligence
Why is emotional intelligence important?
• It allows you to have awareness and control over what you do
• Results in lower levels of stress, which is associated with
better health & stronger immune systems
• Enables more satisfying friendships and lasting intimate
relationships
• You can soothe yourself, and are therefore able to calmly
focus, concentrate and think when faced with a challenging
situation
• Makes you more resilient – change and stress are easier to
deal with
How emotional intelligence develops
• Influenced by environment and socialisation including
parents, sibling relationships, teacher influences, peer
relationships and others such as grandparents, carers and
childcare workers.
• Some children born with more difficult reactive
emotional styles.
• These children may need more input from parents/carers
to teach them to regulate and manage emotional styles
Represents standard strategies that parents use in bringing up their children
Evolves over time as the children develop their own personalities moving
through life's stages;
Is affected by both the parents' and children's temperaments;
Is largely based on the influence of one’s own parents and culture.
PARENTING STYLE
What is Emotion Coaching and Why is it
Important for Families?
• John Gottman has written a book on Emotion Coaching (EC) entitled “Raising
an Emotionally Intelligent Child”. EC is a technique that requires emotional
awareness and a specific set of listening skills.
• It develops “Emotional Intelligence” in young people; a term coined by
Daniel Goleman, author of Emotional Intelligence.
• Multiple studies support the finding that one of the most significant
predictors of a child’s “success” as an adult is their ability to get along with
others; more salient than academic achievements/cognitive ability.
• Children who are emotion coached learn to trust their feelings, regulate their
own emotions, and solve problems.
• These young people are characterized by having high self esteem, they learn
well, and have better relationships because they are adept at reading and
understanding interpersonal communication cues.
Gottman’s Theory Extension of Dr Haim Ginott’s
Work with Children
• Much like athletic coaches, emotion-coaching
parents teach their children strategies for dealing
with life’s ups and downs.
• They don’t object to their children’s display of
anger, sadness, or fear
• Nor do they IGNORE them
• Instead, they accept negative emotions as a fact of
life and use these emotional moments as
opportunities for teaching their children important
life lessons and building closer relationships with
them.
What does he say?
• ‘helping children and young people to
understand the different emotions they
experience, why they occur and how to handle
them’ (Gottman 2007)
• How? Training practitioners and parents in
emotion coaching so that they can support
children’s capacity for pro-social behaviour and
emotional self regulation
• NB ‘support’ NOT ‘dictate’ – notion of COACH
Emotion coaching is not….
• A quick fix
• A panacea
• A substitute for specific interventions
• A therapy (i.e. we can ALL use it and develop
our skills)
• Disapproving or dismissive of emotions
What informs it?
• Neuroscience
• Physiology of the physicality
• Social constructivism
• It directly affects CYP’s capacity to self-
regulate through the recognition and
management of the physiology of emotional
response
What happens in and to our bodies?
Fight-flight-freeze-appease
response
• To fear, excitement, and
effort – is a NORMAL and
NATURAL hormonal
response
• Short term – essential
• Long term - damaging
The VAGUS nerve response
• Acts as a ‘break’ on bodily
functions
• Slows down the heart beat
and helps to return the
system to NORMAL
VAGAL TONE – is how well our fight/flight response and
vagus nerve are BALANCED and WORK TOGETHER
Good vagal tone
• Faster responses
• Faster information
processing
• Better concentration
• Return more easily to
normal resting state
• Less speedy responses
• Poorer processing
• Poorer concentration
• Difficulties in returning to
normal resting state
Poor vagal tone
Vagal tone activated by…
• Soothing
• Compassion
• Physical comfort
• EMPATHY
• Relationships teach us to SELF SOOTHE
• The environment AND genetics contribute to
our vagal tone
How can we help those with less developed
vagal tone/EL?
• Neurological resilience to self-soothe is
FOSTERED by the emotional climate in the
home and classroom
Emotion Coaching involves:
• Teaching them ‘in the moment’ about the
world of emotion
• Supporting the development of strategies to
deal with ups and downs
• Accepting ALL emotions as NORMAL
• Using moments of negative behaviour as
opportunities for teaching
• Building trusting and respectful relationship
with CYP
Anticipated Outcomes for Young People who are
Emotion Coached
• John Gottman of Washington and the Gottman
Relationship and Research Institute, offers the following
as a result of his 10 year longitudinal study of over 100
families:
• Develop ability to regulate their own emotional states.
• Develop methods to soothe themselves when upset.
• Learn to calm down their hearts faster and because of this
superior performance in managing this part of their
physiology.
• Tend to have fewer infectious illnesses.
• Better at focusing attention
• Enjoy better performance in school and healthier
relationships
Five Key Principles for Emotion Coaching
• Developing an awareness of child’s emotions
• Recognizing emotion as opportunity for teaching
and intimacy building
• Listening empathetically and validating children’s
feelings
• Helping the child verbally label emotions
• Setting limits while helping the child problem
solve
Assessing Your Parenting or teaching
Style
The path to becoming a better
parent or teacher, like almost every
road to personal growth and
mastery, begins with self
examination.
7 Key questions – group discussion task
• 1. Did your parents treat sad and angry moments as natural occurrences?
• 2. Did your parents lend an ear when family members felt unhappy, fearful,
or angry?
• 3. Did your family use times of unhappiness, fear, or anger to show each
other support, offer guidance, and help each other solve problems?
• 4. Was anger always viewed as potentially destructive? If so, what did this
teach you about how to handle your anger? Are you taking this same
approach with your children?
• 5. Was fear looked on as cowardly? If so, how did you learn to handle fear?
• 6. Was sadness seen as self-pity in your family? What ways were you
taught to handle sadness?
• 7. Were sadness, anger and fear shoved under the blanket or dismissed as
unproductive, frivolous, dangerous, or self-indulgent?
Your style – quick activity
• Make use of the handout and work through
the scenarios on page 1 to assess your
parenting style
24
AUTHORITARIAN
(parents telling their children exactly what to do);
PERMISSIVE/INDULGENT
(parents allowing their children to do whatever they wish);
AUTHORITATIVE
(parents providing rules and guidance without being overbearing);
The fourth style was added lately
NEGLIGENT
(parents disregarding the children, and focusing on other interests).
3 PARENTING
STYLES
Diana Baumrind
PARENTING
STYLES
The four basic elements could help shape successful parenting:
RESPONSIVENESS vs. UN-RESPONSIVENESS;
DEMANDING vs. UN-DEMANDING.
Parents should develop rules for their children and be affectionate with them.
These parenting styles are meant to describe normal variations in parenting,
not deviant parenting, such as might be observed in abusive homes.
Most parents do not fall neatly in one category, but fall somewhere in the
middle, showing characteristics of more than one style.
Diana Baumrind has an interest in the connection between
the parental behaviour and the development of instrumental
competence
(the ability to manipulate the environment to achieve one's
goals).
AUTHORITATIVE
PARENTING
The parent is demanding and responsive..
called, also, 'assertive democratic or 'balanced' parenting;
Is characterised by a child-centred approach that holds high expectations of
maturity.
AUTHORITATIVE
PARENTS
Can understand how their children are feeling and teach them how to regulate
their feelings;
Help their children to find appropriate outlets to solve problems;
Encourage children to be independent but still places controls and limits on
their actions;
- try to be warm and nurturant toward the child;
- are not usually as controlling as authoritarian parents, allowing the
child to explore more freely, thus having them make their own decisions
based upon their own reasoning.
AUTHORITATIVE
PARENTS
Will set clear standards for their children, monitor the limits that they set, and
also allow children to develop autonomy;
Expect mature, independent, and age-appropriate behaviour of children;
Set limits and demand maturity, but when punishing a child, the parent will
explain his or her motive for their punishment. Discipline for misbehaviour are
measured and consistent, not arbitrary or violent;
Are attentive to their children’s needs and concerns, and will typically forgive
and teach instead of punishing if a child falls short.
AUTHORITATIVE
PARENTING
Outcomes = children having a higher
self esteem and independence
This is the most recommended style
of parenting by professionals.
AUTHORITARIAN
PARENTING
The parent is demanding but not responsive.
called, also, totalitarian parenting or strict parenting,
Is characterised by high expectations of conformity and compliance to
parental rules and directions, with little open dialogue between parent and
child;
Is a restrictive, punitive parenting style.
AUTHORITARIAN
PARENTS
Expect much of their child, but do not explain the reasoning for the rules or
boundaries;
Are less responsive to their children’s needs;
Demand obedience without explanation and focus on status.
AUTHORITARIAN
PARENTS
Outcomes = Children may have less social competence
In some cultures and ethnic groups (Asian) more positive child outcomes
If the demands are pushed too forcefully upon the child, the child may break
down, rebel, or run away, even lead to suicidal thoughts.
PERMISSIVE
/ INDULGENT
PARENTING
The parent is responsive but not demanding.
- called, also, permissive, nondirective or lenient;
Is characterised as having few behavioural expectations for the child.
PERMISSIVE
/ INDULGENT
PARENTS
Are nurturing and accepting, and are very responsive to the child's needs and
wishes;
Do not require children to regulate themselves or behave appropriately.
PERMISSIVE
/ INDULGENT
PARENTING
Outcomes = Children of permissive parents may tend to be more impulsive,
and as adolescents, may engage more in misconduct, and in drug use.
Also, in the better cases they are emotionally secure, independent and are
willing to learn and accept defeat. They mature quickly and are able to live
life without the help of someone else.
NEGLECTFUL
PARENTING
The parent is neither demanding nor responsive.
is also called uninvolved, detached, dismissive or hands-off
Neglectful parenting results from a variety of reasons:
the parent's prioritising themselves,
lack of encouragement on the parent's parts,
financial stresses,
lack of support and
addiction to harmful substances.
NEGLECTFUL
PARENTS
Are low in warmth and control, are generally not involved in their child's life;
Are disengaged, undemanding, low in responsiveness, and do not set limits;
Are dismissing the children's emotions and opinions;
Are emotionally unsupportive of their children, but will still provide their basic
needs;
NEGLECTFUL
PARENTING
Outcomes = Children develop the sense that other aspects of the parents’
lives are more important than they are.
Children often attempt to provide for themselves or halt depending on the
parent to get a feeling of being independent and mature beyond their years.
They become emotionally withdrawn from social situations (disturbed
attachment) and this impacts relationships later on in life.
In adolescence, they may show patterns of truancy and delinquency.
OTHER
PARENTING STYLES
“Family life is our first school for emotional learning” (Daniel Goleman).
”Parents are the first teachers who teach their children about emotional
intelligence: some parents are gifted emotional teachers, others atrocious”
(Daniel Goleman).
According to emotional intelligence concept introduced by Daniel Goleman,
John Gottman describes parenting styles using parents’ capabilities to help
their children regulate their emotions and desires, to motivate themselves, to
be sensitive to others’ needs and be able to cope with life’s stress.
OTHER
PARENTING STYLES
(Gottman)
The key element in parenting is how parents help their children develop
emotional intelligence.
Emotion Coaching
The parent acts like an athletic coach (emotion coaching)
Children learn to adjust appropriately in life’s situations, have good manners,
are able to identify, evaluate and express properly their emotions
OTHER
PARENTING STYLES
Emotion Coach
According to Gottman, the parent who has the attitude of the emotion coach
for the child will raise an emotionally intelligent child.
This process takes place in five stages.
Parents:
1. Are aware of the child’s emotions
2. Recognize the emotion as an opportunity for intimacy and reaching
3. Listen empathetically and validate the child’s feelings
4. Help the child verbally label emotions
5. Set limits while helping the child problem-solve.
Five Key Steps to Emotion Coaching
1. Become aware of the child’s emotion and especially notice
lower intensity emotions such as sadness, disappointment or
frustration.
2. View these emotions as an opportunity for intimacy and
teaching and try not to be impatient with expression of
negative emotions
3. Communicate your understanding and acceptance of these
emotions
4. Help child use words to describe what they feel.
5. Help set limits or help problem solve. You may also
communicate that all wishes and feelings are acceptable but
some behaviours are not.
The teacher and Nurture leader as emotion
coach
• The emotionally literate professional
• Transfer of skills
• Empathic and nurturing community
• Key tools for behaviour management and
prevention of difficulties
A 3 stepped approach
1
• Step 1
• Using scripts
2
• Step 2
• Setting limits (if needed)
3
• Step 3
• Problem solving with the child
Step 1
Emotion coaching scripts – empathise, validate and label
I can see you get angry
when that happens. I
would feel angry if that
happened to me. It’s
normal to feel like that.
I can see that you are
frowning and kicking the
wall and you’re
expressing loads of
energy. I would be
feeling like that if I didn’t
want to do something.
I noticed you looking
round at the others who
are working on their
projects. I think you
might be feeling a bit
nervous at the moment
that your work might not
be okay. Have I got that
right?
Step 2
Setting limits on behaviour scripts
These are the
rules that we all
have to follow,
doing that is not
okay
We can’t behave
like that – even
though you are
feeling annoyed –
because it’s not
safe
You didn’t put the
ball away as we
agreed, you’re
probably angry that
you can’t play with
Billy now because
you have to stop
now
Step 3
Problem solving with the child/young person scripts
This isn’t a safe
place to be
angry. Let’s go
to a safe place
and then we can
talk
Next time you’re
feeling like this,
what could you
do? How do you
think you will react
if this happens
again?
You need to sit
next to Emma or
in front of me –
which do you
want to do?
Why emotion coaching improves behaviour
1. Emotion coaching is about responding to children
when their feelings are still at a low level of intensity,
which reduces the need for children to escalate their
emotions and behaviour and provides a more optimal
time to teach children about emotions.
2. If children are emotion coached from an early age
they become well-practiced at self-soothing. They are
more likely to stay calm, even when they are
experiencing strong emotions.
Why emotion coaching improves behaviour
3. Emotion coaching does not involve disapproval of
children’s emotions so there are fewer points of
conflict. At the same time, there are clear limits about
inappropriate behaviour – children know the rules and
the consequences for breaking them.
4. Emotion coaching creates a strong bond between
parents/carers/teachers and children, so children are
more responsive to their requests and feel respected
and valued.
Emotion tuning – part of emotion coaching
1. Notice the emotion
2. Clarify with a question
3. Reflect the emotion
4. Locate the emotion in the body
5. Empathise
6. Explore
Eg Were you scared when you couldn’t find me?
When Michael ignored you how did you feel?
I wonder if you were frustrated when I asked you
to share?
Discussion activity
• Thinking about your own parents or
reflecting on conversations with
friends ………………………………What are
some of the ways people can be
dismissive of emotions?
• Eg Telling you not to worry.
Ways of dismissing emotions
• Offer advice
• Ask why a child did or said what they did
• Tell a child not to worry
• Talk only about yourself
• Jump straight into problem solving
• Take the side of the other person instead of
listening to the child’s perspective
• Offer distractions
Emotion coaching communication
When you emotion coach you attend to the
emotions the child experiences. This involves:
• Thinking about how the child is probably feeling
• Possibly considering a comparable situation for
yourself
• Helping the child put a verbal label on the
feeling.
Emotion coaching communication
You may respond by asking:
• Did that make you feel _____ when ______?
• Were you feeling ______ when _______?
• It sounds like that made you feel _________?
You may also respond by reflecting how you would
feel in a similar situation
• That would make me feel ______ too.
• It makes me feel ______ when ______ happens
also.
Reflecting Feelings Statements
• It looks like you’re very happy.
• You seem a bit sad.
• I can see you are very frustrated.
• Are you feeling annoyed?
• It sounds like you were really scared.
• How did you feel when your toy was
taken?
• I wonder if you’re a bit annoyed?
• I bet that made you pretty grumpy.
Emotion Coaching
Empathic Name the Validate the
Statements = Feeling + Feeling
Emotion Coaching
Can pair comments about negative feelings
with positive coping statements
E.g. “I can see you’re getting really
frustrated when the tower keeps falling
over but you keep on trying and hopefully it
will stay up eventually.”
Avoid asking “Why?”
Avoid asking a child why they
are feeling a certain way
because they will often have no
idea or not have the words to
describe the reason.
Tantrums
• Upstairs tantrum
– Child decides to throw a fit
– Could stop if they wanted to
– Able to control emotions and make decisions
– May look out of control
– Needs firm boundaries and clear discussion about
appropriate and inappropriate behaviour
• Downstairs tantrum
– No longer able to use upstairs brain because so upset
– ‘Flipped their lid’ – amygdala has hijacked higher parts of
brain
– Needs nurturing, comforting and soothing
– No sense talking consequences or appropriate behaviour
Emotion coaching scripts
• Look at the examples of responses to trigger
situations
• Discuss
• What would you say?
• Is it important to utilise your own style?
• Why?
• Feedback
Emotion coaching scenarios
• You observe Braydon deliberately drawing on
Jordan’s picture. Jordan gets angry and hits
Braydon.
• Ezra comes in from playing outside crying and
saying that he’s lost his jumper
• Ceris suddenly scribbles all over her drawing
and says ‘I can’t draw. I’m so f….ing stupid’.
Problem solving re your child
• Refer to the handout, making use of the steps
of emotion coaching problem solving
63
References
• Corey, G.(2008). Theory and
Practice of Group Counseling (7th
ed.). Belmont, CA: Brooks/Cole.
Thank you for listening and
participating
Any questions?
Resources
• Tuning in to Kids – emotionally intelligent parenting program by
Sophie Havighurst & Ann Harley (University of Melbourne,
2010)
• Raising An Emotionally Intelligent Child: The Heart of Parenting
by John Gottman with Joan Declaire (Fireside Press 1997)
• The Whole-Brain Child: 12 Revolutionary Strategies to Nurture
Your Child's Developing Mind, Survive Everyday Parenting
Struggles, and Help Your Family Thrive by Daniel J. Siegel and
Tina Payne Bryson (Delacorte Press 2011)
• Bringing Up Great Kids Parenting Program – Australian
Childhood Foundation (2011)
If I Had My Child to Raise Over Again
If I had my child to raise over again
I’d build self esteem first and the house later
I’d finger paint more and point the finger less
I would do less correcting and more connecting
I’d take my eyes off my watch and watch my eyes
I would care to know less and know to care more
I’d take more hikes and fly more kites
I’d stop playing serious and seriously play
I would run through more fields and gaze at more stars
I’d do more hugging and less tugging
I’d see the oak tree in the acorn more often
I’d be firm less often and affirm much more
I would model less about the love of power
And more about the Power of Love
Donna Lewis

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Emotion coaching introduction

  • 1.
  • 2. Why do we need this? Building hope, resilience and emotional regulation for all children and young people and those who support them
  • 3. Mental health and well being The ‘happier’ child? What do we all want?
  • 4. What is Emotional Intelligence? The ability to: • identify and understand your own emotions • successfully use emotions during social interactions • use your emotional awareness to guide you when solving problems • deal with frustration and be able to wait to get what you want • keep distress from overwhelming your ability to think • be in control of how and when you express feelings
  • 5. Why feelings matter – a warm up activity! • Watch the clip ‘are you disrespecting me?’ • Identify the feelings going on underneath the behaviour for: • 1. the pupil • 2. the teacher • The importance of a meta-emotion philosophy (Gottman 1997).
  • 7. Why is emotional intelligence important? • It allows you to have awareness and control over what you do • Results in lower levels of stress, which is associated with better health & stronger immune systems • Enables more satisfying friendships and lasting intimate relationships • You can soothe yourself, and are therefore able to calmly focus, concentrate and think when faced with a challenging situation • Makes you more resilient – change and stress are easier to deal with
  • 8. How emotional intelligence develops • Influenced by environment and socialisation including parents, sibling relationships, teacher influences, peer relationships and others such as grandparents, carers and childcare workers. • Some children born with more difficult reactive emotional styles. • These children may need more input from parents/carers to teach them to regulate and manage emotional styles
  • 9. Represents standard strategies that parents use in bringing up their children Evolves over time as the children develop their own personalities moving through life's stages; Is affected by both the parents' and children's temperaments; Is largely based on the influence of one’s own parents and culture. PARENTING STYLE
  • 10. What is Emotion Coaching and Why is it Important for Families? • John Gottman has written a book on Emotion Coaching (EC) entitled “Raising an Emotionally Intelligent Child”. EC is a technique that requires emotional awareness and a specific set of listening skills. • It develops “Emotional Intelligence” in young people; a term coined by Daniel Goleman, author of Emotional Intelligence. • Multiple studies support the finding that one of the most significant predictors of a child’s “success” as an adult is their ability to get along with others; more salient than academic achievements/cognitive ability. • Children who are emotion coached learn to trust their feelings, regulate their own emotions, and solve problems. • These young people are characterized by having high self esteem, they learn well, and have better relationships because they are adept at reading and understanding interpersonal communication cues.
  • 11. Gottman’s Theory Extension of Dr Haim Ginott’s Work with Children • Much like athletic coaches, emotion-coaching parents teach their children strategies for dealing with life’s ups and downs. • They don’t object to their children’s display of anger, sadness, or fear • Nor do they IGNORE them • Instead, they accept negative emotions as a fact of life and use these emotional moments as opportunities for teaching their children important life lessons and building closer relationships with them.
  • 12. What does he say? • ‘helping children and young people to understand the different emotions they experience, why they occur and how to handle them’ (Gottman 2007) • How? Training practitioners and parents in emotion coaching so that they can support children’s capacity for pro-social behaviour and emotional self regulation • NB ‘support’ NOT ‘dictate’ – notion of COACH
  • 13. Emotion coaching is not…. • A quick fix • A panacea • A substitute for specific interventions • A therapy (i.e. we can ALL use it and develop our skills) • Disapproving or dismissive of emotions
  • 14. What informs it? • Neuroscience • Physiology of the physicality • Social constructivism • It directly affects CYP’s capacity to self- regulate through the recognition and management of the physiology of emotional response
  • 15. What happens in and to our bodies? Fight-flight-freeze-appease response • To fear, excitement, and effort – is a NORMAL and NATURAL hormonal response • Short term – essential • Long term - damaging The VAGUS nerve response • Acts as a ‘break’ on bodily functions • Slows down the heart beat and helps to return the system to NORMAL
  • 16. VAGAL TONE – is how well our fight/flight response and vagus nerve are BALANCED and WORK TOGETHER Good vagal tone • Faster responses • Faster information processing • Better concentration • Return more easily to normal resting state • Less speedy responses • Poorer processing • Poorer concentration • Difficulties in returning to normal resting state Poor vagal tone
  • 17. Vagal tone activated by… • Soothing • Compassion • Physical comfort • EMPATHY • Relationships teach us to SELF SOOTHE • The environment AND genetics contribute to our vagal tone
  • 18. How can we help those with less developed vagal tone/EL? • Neurological resilience to self-soothe is FOSTERED by the emotional climate in the home and classroom
  • 19. Emotion Coaching involves: • Teaching them ‘in the moment’ about the world of emotion • Supporting the development of strategies to deal with ups and downs • Accepting ALL emotions as NORMAL • Using moments of negative behaviour as opportunities for teaching • Building trusting and respectful relationship with CYP
  • 20. Anticipated Outcomes for Young People who are Emotion Coached • John Gottman of Washington and the Gottman Relationship and Research Institute, offers the following as a result of his 10 year longitudinal study of over 100 families: • Develop ability to regulate their own emotional states. • Develop methods to soothe themselves when upset. • Learn to calm down their hearts faster and because of this superior performance in managing this part of their physiology. • Tend to have fewer infectious illnesses. • Better at focusing attention • Enjoy better performance in school and healthier relationships
  • 21. Five Key Principles for Emotion Coaching • Developing an awareness of child’s emotions • Recognizing emotion as opportunity for teaching and intimacy building • Listening empathetically and validating children’s feelings • Helping the child verbally label emotions • Setting limits while helping the child problem solve
  • 22. Assessing Your Parenting or teaching Style The path to becoming a better parent or teacher, like almost every road to personal growth and mastery, begins with self examination.
  • 23. 7 Key questions – group discussion task • 1. Did your parents treat sad and angry moments as natural occurrences? • 2. Did your parents lend an ear when family members felt unhappy, fearful, or angry? • 3. Did your family use times of unhappiness, fear, or anger to show each other support, offer guidance, and help each other solve problems? • 4. Was anger always viewed as potentially destructive? If so, what did this teach you about how to handle your anger? Are you taking this same approach with your children? • 5. Was fear looked on as cowardly? If so, how did you learn to handle fear? • 6. Was sadness seen as self-pity in your family? What ways were you taught to handle sadness? • 7. Were sadness, anger and fear shoved under the blanket or dismissed as unproductive, frivolous, dangerous, or self-indulgent?
  • 24. Your style – quick activity • Make use of the handout and work through the scenarios on page 1 to assess your parenting style 24
  • 25. AUTHORITARIAN (parents telling their children exactly what to do); PERMISSIVE/INDULGENT (parents allowing their children to do whatever they wish); AUTHORITATIVE (parents providing rules and guidance without being overbearing); The fourth style was added lately NEGLIGENT (parents disregarding the children, and focusing on other interests). 3 PARENTING STYLES Diana Baumrind
  • 26. PARENTING STYLES The four basic elements could help shape successful parenting: RESPONSIVENESS vs. UN-RESPONSIVENESS; DEMANDING vs. UN-DEMANDING. Parents should develop rules for their children and be affectionate with them. These parenting styles are meant to describe normal variations in parenting, not deviant parenting, such as might be observed in abusive homes. Most parents do not fall neatly in one category, but fall somewhere in the middle, showing characteristics of more than one style. Diana Baumrind has an interest in the connection between the parental behaviour and the development of instrumental competence (the ability to manipulate the environment to achieve one's goals).
  • 27. AUTHORITATIVE PARENTING The parent is demanding and responsive.. called, also, 'assertive democratic or 'balanced' parenting; Is characterised by a child-centred approach that holds high expectations of maturity.
  • 28. AUTHORITATIVE PARENTS Can understand how their children are feeling and teach them how to regulate their feelings; Help their children to find appropriate outlets to solve problems; Encourage children to be independent but still places controls and limits on their actions; - try to be warm and nurturant toward the child; - are not usually as controlling as authoritarian parents, allowing the child to explore more freely, thus having them make their own decisions based upon their own reasoning.
  • 29. AUTHORITATIVE PARENTS Will set clear standards for their children, monitor the limits that they set, and also allow children to develop autonomy; Expect mature, independent, and age-appropriate behaviour of children; Set limits and demand maturity, but when punishing a child, the parent will explain his or her motive for their punishment. Discipline for misbehaviour are measured and consistent, not arbitrary or violent; Are attentive to their children’s needs and concerns, and will typically forgive and teach instead of punishing if a child falls short.
  • 30. AUTHORITATIVE PARENTING Outcomes = children having a higher self esteem and independence This is the most recommended style of parenting by professionals.
  • 31. AUTHORITARIAN PARENTING The parent is demanding but not responsive. called, also, totalitarian parenting or strict parenting, Is characterised by high expectations of conformity and compliance to parental rules and directions, with little open dialogue between parent and child; Is a restrictive, punitive parenting style.
  • 32. AUTHORITARIAN PARENTS Expect much of their child, but do not explain the reasoning for the rules or boundaries; Are less responsive to their children’s needs; Demand obedience without explanation and focus on status.
  • 33. AUTHORITARIAN PARENTS Outcomes = Children may have less social competence In some cultures and ethnic groups (Asian) more positive child outcomes If the demands are pushed too forcefully upon the child, the child may break down, rebel, or run away, even lead to suicidal thoughts.
  • 34. PERMISSIVE / INDULGENT PARENTING The parent is responsive but not demanding. - called, also, permissive, nondirective or lenient; Is characterised as having few behavioural expectations for the child.
  • 35. PERMISSIVE / INDULGENT PARENTS Are nurturing and accepting, and are very responsive to the child's needs and wishes; Do not require children to regulate themselves or behave appropriately.
  • 36. PERMISSIVE / INDULGENT PARENTING Outcomes = Children of permissive parents may tend to be more impulsive, and as adolescents, may engage more in misconduct, and in drug use. Also, in the better cases they are emotionally secure, independent and are willing to learn and accept defeat. They mature quickly and are able to live life without the help of someone else.
  • 37. NEGLECTFUL PARENTING The parent is neither demanding nor responsive. is also called uninvolved, detached, dismissive or hands-off Neglectful parenting results from a variety of reasons: the parent's prioritising themselves, lack of encouragement on the parent's parts, financial stresses, lack of support and addiction to harmful substances.
  • 38. NEGLECTFUL PARENTS Are low in warmth and control, are generally not involved in their child's life; Are disengaged, undemanding, low in responsiveness, and do not set limits; Are dismissing the children's emotions and opinions; Are emotionally unsupportive of their children, but will still provide their basic needs;
  • 39. NEGLECTFUL PARENTING Outcomes = Children develop the sense that other aspects of the parents’ lives are more important than they are. Children often attempt to provide for themselves or halt depending on the parent to get a feeling of being independent and mature beyond their years. They become emotionally withdrawn from social situations (disturbed attachment) and this impacts relationships later on in life. In adolescence, they may show patterns of truancy and delinquency.
  • 40. OTHER PARENTING STYLES “Family life is our first school for emotional learning” (Daniel Goleman). ”Parents are the first teachers who teach their children about emotional intelligence: some parents are gifted emotional teachers, others atrocious” (Daniel Goleman). According to emotional intelligence concept introduced by Daniel Goleman, John Gottman describes parenting styles using parents’ capabilities to help their children regulate their emotions and desires, to motivate themselves, to be sensitive to others’ needs and be able to cope with life’s stress.
  • 41. OTHER PARENTING STYLES (Gottman) The key element in parenting is how parents help their children develop emotional intelligence. Emotion Coaching The parent acts like an athletic coach (emotion coaching) Children learn to adjust appropriately in life’s situations, have good manners, are able to identify, evaluate and express properly their emotions
  • 42. OTHER PARENTING STYLES Emotion Coach According to Gottman, the parent who has the attitude of the emotion coach for the child will raise an emotionally intelligent child. This process takes place in five stages. Parents: 1. Are aware of the child’s emotions 2. Recognize the emotion as an opportunity for intimacy and reaching 3. Listen empathetically and validate the child’s feelings 4. Help the child verbally label emotions 5. Set limits while helping the child problem-solve.
  • 43. Five Key Steps to Emotion Coaching 1. Become aware of the child’s emotion and especially notice lower intensity emotions such as sadness, disappointment or frustration. 2. View these emotions as an opportunity for intimacy and teaching and try not to be impatient with expression of negative emotions 3. Communicate your understanding and acceptance of these emotions 4. Help child use words to describe what they feel. 5. Help set limits or help problem solve. You may also communicate that all wishes and feelings are acceptable but some behaviours are not.
  • 44. The teacher and Nurture leader as emotion coach • The emotionally literate professional • Transfer of skills • Empathic and nurturing community • Key tools for behaviour management and prevention of difficulties
  • 45. A 3 stepped approach 1 • Step 1 • Using scripts 2 • Step 2 • Setting limits (if needed) 3 • Step 3 • Problem solving with the child
  • 46. Step 1 Emotion coaching scripts – empathise, validate and label I can see you get angry when that happens. I would feel angry if that happened to me. It’s normal to feel like that. I can see that you are frowning and kicking the wall and you’re expressing loads of energy. I would be feeling like that if I didn’t want to do something. I noticed you looking round at the others who are working on their projects. I think you might be feeling a bit nervous at the moment that your work might not be okay. Have I got that right?
  • 47. Step 2 Setting limits on behaviour scripts These are the rules that we all have to follow, doing that is not okay We can’t behave like that – even though you are feeling annoyed – because it’s not safe You didn’t put the ball away as we agreed, you’re probably angry that you can’t play with Billy now because you have to stop now
  • 48. Step 3 Problem solving with the child/young person scripts This isn’t a safe place to be angry. Let’s go to a safe place and then we can talk Next time you’re feeling like this, what could you do? How do you think you will react if this happens again? You need to sit next to Emma or in front of me – which do you want to do?
  • 49. Why emotion coaching improves behaviour 1. Emotion coaching is about responding to children when their feelings are still at a low level of intensity, which reduces the need for children to escalate their emotions and behaviour and provides a more optimal time to teach children about emotions. 2. If children are emotion coached from an early age they become well-practiced at self-soothing. They are more likely to stay calm, even when they are experiencing strong emotions.
  • 50. Why emotion coaching improves behaviour 3. Emotion coaching does not involve disapproval of children’s emotions so there are fewer points of conflict. At the same time, there are clear limits about inappropriate behaviour – children know the rules and the consequences for breaking them. 4. Emotion coaching creates a strong bond between parents/carers/teachers and children, so children are more responsive to their requests and feel respected and valued.
  • 51. Emotion tuning – part of emotion coaching 1. Notice the emotion 2. Clarify with a question 3. Reflect the emotion 4. Locate the emotion in the body 5. Empathise 6. Explore Eg Were you scared when you couldn’t find me? When Michael ignored you how did you feel? I wonder if you were frustrated when I asked you to share?
  • 52. Discussion activity • Thinking about your own parents or reflecting on conversations with friends ………………………………What are some of the ways people can be dismissive of emotions? • Eg Telling you not to worry.
  • 53. Ways of dismissing emotions • Offer advice • Ask why a child did or said what they did • Tell a child not to worry • Talk only about yourself • Jump straight into problem solving • Take the side of the other person instead of listening to the child’s perspective • Offer distractions
  • 54. Emotion coaching communication When you emotion coach you attend to the emotions the child experiences. This involves: • Thinking about how the child is probably feeling • Possibly considering a comparable situation for yourself • Helping the child put a verbal label on the feeling.
  • 55. Emotion coaching communication You may respond by asking: • Did that make you feel _____ when ______? • Were you feeling ______ when _______? • It sounds like that made you feel _________? You may also respond by reflecting how you would feel in a similar situation • That would make me feel ______ too. • It makes me feel ______ when ______ happens also.
  • 56. Reflecting Feelings Statements • It looks like you’re very happy. • You seem a bit sad. • I can see you are very frustrated. • Are you feeling annoyed? • It sounds like you were really scared. • How did you feel when your toy was taken? • I wonder if you’re a bit annoyed? • I bet that made you pretty grumpy.
  • 57. Emotion Coaching Empathic Name the Validate the Statements = Feeling + Feeling
  • 58. Emotion Coaching Can pair comments about negative feelings with positive coping statements E.g. “I can see you’re getting really frustrated when the tower keeps falling over but you keep on trying and hopefully it will stay up eventually.”
  • 59. Avoid asking “Why?” Avoid asking a child why they are feeling a certain way because they will often have no idea or not have the words to describe the reason.
  • 60. Tantrums • Upstairs tantrum – Child decides to throw a fit – Could stop if they wanted to – Able to control emotions and make decisions – May look out of control – Needs firm boundaries and clear discussion about appropriate and inappropriate behaviour • Downstairs tantrum – No longer able to use upstairs brain because so upset – ‘Flipped their lid’ – amygdala has hijacked higher parts of brain – Needs nurturing, comforting and soothing – No sense talking consequences or appropriate behaviour
  • 61. Emotion coaching scripts • Look at the examples of responses to trigger situations • Discuss • What would you say? • Is it important to utilise your own style? • Why? • Feedback
  • 62. Emotion coaching scenarios • You observe Braydon deliberately drawing on Jordan’s picture. Jordan gets angry and hits Braydon. • Ezra comes in from playing outside crying and saying that he’s lost his jumper • Ceris suddenly scribbles all over her drawing and says ‘I can’t draw. I’m so f….ing stupid’.
  • 63. Problem solving re your child • Refer to the handout, making use of the steps of emotion coaching problem solving 63
  • 64. References • Corey, G.(2008). Theory and Practice of Group Counseling (7th ed.). Belmont, CA: Brooks/Cole. Thank you for listening and participating Any questions?
  • 65. Resources • Tuning in to Kids – emotionally intelligent parenting program by Sophie Havighurst & Ann Harley (University of Melbourne, 2010) • Raising An Emotionally Intelligent Child: The Heart of Parenting by John Gottman with Joan Declaire (Fireside Press 1997) • The Whole-Brain Child: 12 Revolutionary Strategies to Nurture Your Child's Developing Mind, Survive Everyday Parenting Struggles, and Help Your Family Thrive by Daniel J. Siegel and Tina Payne Bryson (Delacorte Press 2011) • Bringing Up Great Kids Parenting Program – Australian Childhood Foundation (2011)
  • 66. If I Had My Child to Raise Over Again If I had my child to raise over again I’d build self esteem first and the house later I’d finger paint more and point the finger less I would do less correcting and more connecting I’d take my eyes off my watch and watch my eyes I would care to know less and know to care more I’d take more hikes and fly more kites I’d stop playing serious and seriously play I would run through more fields and gaze at more stars I’d do more hugging and less tugging I’d see the oak tree in the acorn more often I’d be firm less often and affirm much more I would model less about the love of power And more about the Power of Love Donna Lewis

Editor's Notes

  1. Meta-emotion explores the structure of emotions. So, although we may experience a primary emotion (such as annoyance) there are a range of other cognitions and emotions that contribute to the experience of the emotion. This is meta-emotion - taking a broader view of the emotion. Meta-emotion thinks less directly about the person experiencing the emotion, but moves towards the impact that the emotion may have on others. We are going to watch a short video clip to consider the meta-emotions that are occurring. So in this case, consider how Lauren’s emotions are impacting on the teacher and vice versa.
  2. So, what can we do to support children and young people with less developed vagal tone or emotional literacy? Although vagal tone is determined in part by genetics, it is also greatly influenced by a person’s ability to self-soothe which is something that can be fostered by the emotional climate in the home and classroom.
  3. So what does emotion coaching psychically look like? Emotion coaching involves on-the-spot teaching about emotions. This teaching should aim to support the development of coping strategies to deal with a range of emotions. As we mentioned previously, within emotion coaching, all emotions are considered normal and should be accepted rather than dismissed or disapproved. However, it is the negative emotions that provide the best opportunities for teaching. Through the use of emotion coaching, trust can be built between adults and children and young people.
  4. According to longitudinal research conducted by Gottman and the Gottman Relationship and Research Institute, these are some of the outcomes that can be achieved through the use of emotion coaching. These include the ability to regulate emotion state, to develop methods to self-soothe when upset, a greater understanding and control over the body’s physiology, reduced illness, increase attention and a better performance in school and with relationships.
  5. Emotion coaching relies on five key things happening; developing an awareness of a child’s emotions, recognising these emotions as an opportunity for teaching, listening to the child and validating what they are saying, helping the child to label emotions and setting limits whilst also supporting the child in problem solving.
  6. Before we move on to discuss how you may be able to implement emotion coaching effectively in your home or classroom, first it is important to identify what parenting style you are most likely to fall under. As we mentioned previously, parenting style is usually shaped around the parenting you experienced as a child and can impact on one’s ability to teach emotional intelligence to children and young people.
  7. Please take a few minutes to complete the parenting style quiz in your packs. Take some time to discuss and reflect on these and maybe think about how your own experiences of being parented may have impacted upon your own style of parenting today.
  8. According to Baumrind, there are three main parenting styles with a fourth having been added later on. We will now go through each of these styles in a bit more detail.
  9. Baumrind placed importance on parenting style as she felt there was a connection between this and the development of instrumental competence (that being the ability to control and manipulate the environment in order to be successful in achieving one's own goals). Parenting styles contain four basic elements; responsiveness verses un-responsiveness and demanding verses un-demanding. It is important to remember at this point that these parenting styles are considered normal and would not be associated with deviant parenting, for example, that which might occur in an abusive home. Generally, people do not fall neatly into one category and you are likely to identify with elements of each parenting style. This is absolutely fine!
  10. So, the first style of parenting we will consider is the authoritative parent. Thinking about Baumrind’s basic elements, this parent is likely to be demanding and responsive. They are therefore going to be very child-centred whilst holding high expectations of their child.
  11. Through this approach, the authoritative parent is able to understand their child’s feelings and can use this knowledge to help them develop methods of regulating their feelings. They can also act as facilitators for problem solving. Children with authoritative parents are encouraged to develop independence within a controlled environment. This warm, nurturing environment provides the child with the confidence to explore and make their own decisions.
  12. Through clearly defined limits and boundaries, the child is able to develop autonomy. Expectations placed on the child are age appropriate and foster a sense of maturity and independence. Based on these things, discipline is clearly explained, consistent and proportionate. Discipline should never be arbitrary or violent. Importantly, by being attuned to their child’s needs and concerns, punishment is usually not necessary and instead, the child is forgiven and mistakes are viewed as learning opportunities if the child falls short.
  13. What are the outcomes of an authoritative parenting style? High self-esteem and independence for the child, so this is the most recommended style of parenting by professionals.
  14. In contrast, authoritarian parenting is also demanding but not responsive. High expectations of conformity and compliance are placed on the child with little dialogue occurring between the parent and child. This creates a restrictive, punitive environment for the child.
  15. Characteristics of authoritarian parents are that they expect great amounts from their children but do not provide any reasoning for the decisions they make or boundaries they implement. As a result, they are less responsive to the needs of the child and will often demand specific behaviours without any justification or explanation.
  16. The outcomes from this style of parenting can be less socially competent children. This is not always the case, and in some cultures, this parenting style results in more positive outcomes for children. However, if the demands are pushed too forcefully, it may result in rebellion from the child which can lead as far as the child experiencing suicidal thoughts.
  17. Permissive or indulgent parents are responsive but not demanding. To this extent, they place little to no behavioural demands upon their children.
  18. Due to their responsiveness, these parents have a very nurturing and accepting approach and are likely to be extremely responsive to the child’s needs. However, they don’t place any demand on the child to regulate themselves or behave appropriately.
  19. The outcomes of permissive parenting is often more impulsive children who may engage in misconduct and drug use as they grow up. Alternatively, in some cases where they have developed emotional security, they may be independent and willing to learn. This can foster increased maturity and an ability to live without help from others.
  20. The fourth category of parenting is that of neglectful parenting. This style of parenting is neither demanding nor responsive. There are a number of reasons behind this style of parenting including an inability to prioritise the child, a lack of encouragement, stresses including financial stress, a lack of support or addiction.
  21. Neglectful parents are low in warmth and do not show much involvement in their child’s life. They’re disengaged and do not set limits. As a result, the child’s emotions and opinions are often dismissed and this creates an emotionally unsupportive environment for the child even though their basic needs may be being met.
  22. This style of parenting creates the outcome that the child comes to believe that their parents’ lives are more important than they are. As a result, children often attempt to provide for themselves, giving them a feeling of being mature beyond their years. They may be withdrawn emotionally, causing difficulties with forming relationships and patterns of truancy can begin to develop going into adolescence.
  23. Goleman places a large emphasis on the role of the parent as being the first port of call for teaching emotional intelligence. Gottman believes that parents must use their own capabilities to help their children develop emotional regulation, motivation and sensitivity in order to be able to cope with everyday life and the stress that may bring.
  24. Therefore, a key role in parenting is teaching emotional intelligence, and emotion coaching is a suitable vehicle to develop this skill in children and young people. The outcomes of emotion coaching should be good manners, the ability to identify emotions and the proper expression of these emotions.
  25. So now we have considered our parenting styles and the outcomes that each may generate for a child, let’s recap on the five key principles of emotion coaching.
  26. 1) So, initially it is important to become aware of the child’s emotion. This may be easier when the child is particularly distressed, but you must also begin to notice lower intensity emotions such as disappointment or frustration. 2) Rather than seeing these emotions in a dismissive or disapproving manner, you must now adapt your thinking to identify these situations as teaching opportunities as well as an opportunity to develop intimacy between yourself and the child. It is important not to become impatient during the expression of negative emotions. 3) Remember, all emotions are accepted! Communicate this clearly with the child. 4) To develop emotional intelligence it is important that the child has the emotional literacy to be able to label emotions and describe them. This is part of the identification process for the child. It is the job of the emotion coach to help the child use words to describe what they’re feeling. 5) Now begin to help problem solve whilst also setting limits. Remember, although all emotions are accepted, some behaviours are not. For example, it is OK to feel frustrated but it is not OK to hit another child.
  27. Moving beyond parenting and the home environment, teachers and Nurture Group leaders are perfectly positioned to act as emotion coaches. Being already emotionally literate professionals, emotion coaching provides an opportunity for you to develop your skills further and foster an empathetic and nurturing community within your school. Beyond the benefit of emotion coaching in developing emotional intelligence within the child, emotion coaching can also help with behaviour management and the prevention of difficulties, therefore having a positive impact on the whole class and the teaching staff within the class.
  28. There are three simple steps to developing a working model of emotion coaching. As novice emotion coaches, it is important to develop scripts initially to guide your emotion coaching. Limit setting may then need to occur in order to manage the child’s behaviour. Finally, you must work as a co-facilitator for problem solving with the child.
  29. Here are some basic emotion coaching scripts. A good emotion coaching script will include empathising with the child, validating the emotion being expressed and verbally labelling the emotion to help develop emotional intelligence. Can you think of another example of a script that could be used if a child was crying after another child took the last raisin?
  30. Once you have empathised, validated and labelled the emotion, it may be necessary to set some boundaries and limits. Remember, just because you are accepting the emotion, you do not have to accept the behaviour.
  31. Finally, problem solve. Your problem solving script will vary depending on the ability of the child. Initially you may have to provide a solution for the child, such as example one “Let’s go to a safe place and then we can talk”. You may find the child is capable of problem solving within a structure so might choose to give the child some options, as in example three “You need to sit next to Emma or in front of me”. Alternatively, if you feel the child is capable, you may want to leave the problem solving open to them “How do you think you will react if this happens again?”. Remember to consider their cognitive ability as well as their current emotional state when decided the extent of support the child needs during step 3.
  32. Emotion coaching aims at helping building resilience and emotional regulation in children and young people, so why might it also improve behaviour? As emotion coaching responds to the child’s feelings at a low intensity level, it should reduce the need for a child’s emotions to escalate. It is great if you are able to use emotion coaching when these low levels of intensity are experienced as that is the optimal time to teach a child about emotions. Emotion coaching also have long term effects. The use of emotion coaching at an early age promotes self-soothing in children. They are therefore more likely to stay calm even when experiencing strong emotions, reducing negative behaviours.
  33. Emotion coaching also reduces conflict felt between adults and children by removing disapproval of emotions whilst also implementing clear limits around appropriate and inappropriate behaviours. Finally, along with helping children develop emotional intelligence, emotion coaching aims to increase intimacy between adults and children. The child then feels respected and valued and believes adults are more responsive to their requests, creating a more positive relationship.
  34. As part of the emotion coaching process, it is important to develop your emotion tuning skills. Like we mentioned previously, the increased ability to identify lower intensity emotions is what makes emotion coaching so successful, so it is important that you focus upon emotion tuning. Emotion tuning requires you to notice the emotion, clarify that you have correctly identified the emotion, reflect upon the emotion (this could be done by giving examples of when you have experienced that emotion), help locate the emotion in the body (raising the child’s awareness of the physiological impact of emotions), empathise with the child and then explore the situation further. Here are a couple of examples of questions you may use.
  35. If you fail to effectively tune into another person’s emotions, you are likely to respond in a dismissive way. Take a minute to think back to your own parents or maybe a conversation that you have had with friends. How do people respond dismissively to your emotions? Would anyone feel comfortable sharing one of their experiences with the group?
  36. Here are some of the common ways that people dismiss emotions. Have any of these ever happened to you? Have you ever done any of these things to anyone else? I’m sure we are all guilty of it at some point.
  37. To avoid falling into any of those dismissive traps, you need to make sure you are truly attending to what the child is experiencing. Take on the child’s feelings, place yourself in the situation and reflect back on personal experiences you have had and then help to label the emotions being discussed.
  38. Here are some useful sentence stems that can help you communicate more effectively with a child who is experiencing an unidentified emotion. You may want to ask clarifying questions such as “did that make you feel annoyed when Dara snatched your bag?” or you may want to reflect on the situation; “That would make me feel angry too”.
  39. Again, here are some more reflective statements. It is important to be reflective during emotion coaching. It helps the child to verbally label their emotions but also builds the bond between you and the child, developing intimacy and trust.
  40. During emotion coaching, you want to use empathic statements. An empathic statement consists of naming a feeling and then validating that feeling. Can you think of an example of an empathic statement?
  41. You can also pair negative feelings with positive coping statements to help with problem solving and regulating emotions. For example “I can see you’re getting really frustrated” is identifying the negative feeling but “keep on trying and hopefully it will stay up eventually” provides the child with a positive coping statement.
  42. Something to remember: avoid asking the child why they feel how they feel. It is a fairly common response but is not helpful in this situation. Usually the child is unaware of why they’re feeling how they are, and even if they know why, they’re unlikely to have the emotional literacy skills to convert their feelings into words.
  43. Thinking about the concept of the upstairs/downstairs brain, Dan Siegel talks about the differences between an upstairs tantrum and a downstairs tantrum. What’s critical here, as is the case in many situations where children are fully in their downstairs brain and have ‘flipped their lids’, is that what needs to happen first is the nurturing, comforting and soothing because until that happens the thinking and reasoning ‘upstairs brain’ is totally offline. There does need to be some discussion and repair around what has happened but there is no point in attempting this until the upstairs brain is back and functioning.
  44. Right, so now we have discussed the stages of emotion coaching, and looked at a few examples of emotion coaching scripts, I’d like you to have a go at constructing some emotion coaching scripts around these situations. Remember to refer back to the five key principles of emotion coaching and think about the three steps to developing an appropriate emotion coaching script.
  45. Would any groups feel comfortable feeding back their scripts?
  46. Here are a list of some resources you may be interested in looking at to further your knowledge of emotion coaching and emotional intelligence.
  47. Just a final thought…