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Starbucks Ad -- Sue
Starbucks Customer -- Nick
• You’re Stupid


• I’m not going to help you


• I don’t care


• Shut up


• You are lying
• You were told to be at the airport at least 90 minutes
  before departure (You’re Stupid)


• I can’t do that   (I’m not going to help you)



• This is not JetBlue’s fault (I don’t care)


• Sir, if you’ll just let me talk    (Shut Up)



• You clicked on the fare rules when you booked your
  flight on the internet (You Are Lying)
Emily Yellin

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Emily Yellin

  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 9. • You’re Stupid • I’m not going to help you • I don’t care • Shut up • You are lying
  • 10. • You were told to be at the airport at least 90 minutes before departure (You’re Stupid) • I can’t do that (I’m not going to help you) • This is not JetBlue’s fault (I don’t care) • Sir, if you’ll just let me talk (Shut Up) • You clicked on the fare rules when you booked your flight on the internet (You Are Lying)