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DESIGNING
HIGH-PERFORMING
EMAILS
#MAKEEMAILBETTER#MakeEmailBetter
FIVE W’S
Every email should have a purpose and a clearly stated goal.
WHO are you sending to?
WHAT do you want them to do?
WHEN is it appropriate to send the message?
WHERE will the recipient read it?
WHY are you sending this message?
HOW are you going to measure success?
SET YOUR GOALS
OPTIMIZE THE ENVELOPE FIELDS
How will you build trust and convince subscribers to open your email?
From name
From address
Reply-to address
Subject line
Preview text
INSPIRE YOUR AUDIENCE TO CLICK
Create a content hierarchy that provides value to subscribers and meets your goals.
Headline(s)
Subhead(s)
Body copy
Call to action
Graphics/images
DEFINE INBOX STRATEGY
DEFINE CONTENT STRATEGY
SKETCH YOUR NEXT GREAT EMAIL

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Email planning workbook

  • 2. FIVE W’S Every email should have a purpose and a clearly stated goal. WHO are you sending to? WHAT do you want them to do? WHEN is it appropriate to send the message? WHERE will the recipient read it? WHY are you sending this message? HOW are you going to measure success? SET YOUR GOALS
  • 3. OPTIMIZE THE ENVELOPE FIELDS How will you build trust and convince subscribers to open your email? From name From address Reply-to address Subject line Preview text INSPIRE YOUR AUDIENCE TO CLICK Create a content hierarchy that provides value to subscribers and meets your goals. Headline(s) Subhead(s) Body copy Call to action Graphics/images DEFINE INBOX STRATEGY DEFINE CONTENT STRATEGY
  • 4. SKETCH YOUR NEXT GREAT EMAIL