E-mail allows people to send documents, images, and files electronically. It requires an internet connection and email account from an internet service provider. An email contains a recipient address, optional carbon copy and blind carbon copy addresses, and can include attachments. Features include automatic replies, forwarding, filing, and time stamps. Advantages are ease of use, speed, and ability to send files and copies to groups. Disadvantages include needing the recipient's address, potential for spam, viruses from attachments, and delayed responses.

1. E-MAIL

2. Introduction E-Mail stands for Electronic Mail It is use to send document, images electronically Setting up E-Mail: Computer Internet Connection An Account with an ISP Email Software

3. Components of an E-Mail Recipient Address (To:) Where you key in email addresses Carbon Copy (CC:) Where you key in more than 10 email address and can be seen to all recipients Blind Carbon Copy (Bcc:) Email keyed in here cannot be seen by other recipient

4. Features of E-Mail Automatic reply to messages Auto forward and redirection of messages Facility to send copies of a message to many people Automatic filing and retrieval of messages Addresses can be stored in an address book and retrieved instantly Notification if message cannot be delivered Automatically date and time stamped Signatures can be attached Files, graphics or sound can be sent as attachments, often in compressed formats

5. Advantages of E-Mail Easy to use Its free Emails can be received quickly Files and images can be attached Multiple copies of a message can be sent to a group of people Emails can be sent at any time of day or night Messages can be prepared in advance and saved until you are ready to send them Messages can be encrypted making it possible to send confidential information

6. Disadvantages of E-Mail Need to know the email address of the recipient Some people change their email address fairly often as the change jobs Most emails are SPAM You may have to wait a long time to get reply Email attachments may contain virus There are a lot of email and it is easy to get fooled by them

7. Need to know Email SPAM - known as Junk Mail Email FRAUD - an illegitimate e-mail from a particular organization. It is usually to trick you into providing personal information that can be used for identity theft. PHISHING - The criminally fraudulent process of attempting to acquire sensitive information such as password, credit cards details.