El Hady Ahmed El Saban is seeking a challenging position that enables him to fully use his skills and education. He has a Bachelor's Degree in Commerce from Mansoura University from 1997-2001. He has over 15 years of work experience in operations supervision, sales, customer service, and accounting roles. He is proficient in MS Office, databases, and hardware maintenance with certifications from IKEA, Carizma, and other training. He is motivated, works well independently and in teams, and has strong presentation and communication skills.

1. 11 Ali Shata Street,
Hai Alsalama Jeddah ,
Saudi Arabia
Mobile: 00966565622211
E-mail: hadysaban@yahoo.com
El Hady Ahmed El Saban
Objective Seeking a challenging position is a leading company in a field that enables
me to fully use my skills and education.
Education 1997 - 2001 Faculty of Commerce Mansoura University
Bachelor of Commerce
 Major Accounting
1994 – 1997 Abdel Hamid Aly Secondary School
General Secondary Certificate
 Scientific Section
Work experience 6/2015 – 7/2016 Etisal international company
CC- Operations Supervisor Project- IKEA.
CC- Operations Supervisor Project- Lebara Telecom.
9/2015 – 12/2015 National Marketing and Sales Co.
(Saudi Arabia)
CC- Operations Supervisor Project- Zain Telecom.
5/2008 – 1/2012 National Marketing and Sales Co.
(Saudi Arabia)
Team leader for sales.
6/2004 – 3/2008 Raya distribution, a subsidiary of Raya Holding
Store manager.
6/2003 –5/2004 Raya Contact Center, a subsidiary of Raya Holding
Senior Customer Services
1/2003 – 6/2003 Jolly Optics
Sales Representative
3/2002 – 12/2002 The Nile Bank, (Main Branch)
Accountant (Swift Department)
1/2002 – 3/2002 Magdy Nasr Accounting Office
Trainee (Accounting Department)

2. Computer Skills  O/S: Vista .me .Win 9X, XP, win 7,win 10
 Applications: MS Office Applications & Higher (Word, Excel,
PowerPoint and Out Look)
 Great Plains Siebel: End User.
 Database: MS Access & Higher
 Hardware: Familiar with hardware maintenance.
Languages  Arabic: Mother tongue language.
 English: Good written and spoken language.
Courses & Certifications  Certification from IKEA company 2016.
 Certification from Carizma for Customer Service & Sales: April 2009.
 Basic Business Skills Acquisition Program: July 2002 Future
Generation Foundation.
 Business Writing (I & II): Writing faxes, memo, and all
correspondences. July 2002 Amideast.
 ICSA: Certified as a customer services professional from the
International Customer Services Association.
 Level 1& 2 nokia training all models.
 (Gsm network and new generation network course
Gprs and Edge training)
 Level 1&2 Sony Ericsson – HTC – LG training all models.
Personal Skills  Self-motivated and able to work under limited schedule.
 Effectively working in team environment.
 Good presentation skills.
Personal Information  Date of Birth: 4/2/1979.
 Nationality: Egyptian.
 Marital status: married.
 Military Services: completed.
References To be furnished upon request.