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FAILURE ANALYSIS OF 
SURFACE MOUNT CHIP 
COMPONENTS 
How a failure of a chip component was found to be 
caused by the encapsulation process and the 
recommendations made to improve long term 
reliability
The Client 
The client is a major assembler of electronic 
parts for the automotive sector.
The challenge 
Certain surface mount chip-type components soldered to the 
printed circuit board were not functioning correctly. 
The initial suspicion was the quality of the soldered joints. At 
the outset, the aim of the investigation was to suggest 
possible modifications to the soldering process in order to 
improve the longevity of the solder joints.
The problem 
The chip components are critical to the functionality of the 
PCB and proper operation of the vehicle would not be 
possible without resolution of the issue. 
On closer inspection of the solder joints, the wetting and 
contact angles seemed fine. The ceramic component body 
has a different thermal expansion coefficient to the other 
materials present, so suspicion then shifted to thermal 
fatigue in the joint
The Solution 
Through cross-sectional analysis and high magnification electron microscopy, 
ITRI Innovation was able to identify that the soldering and the joint was fine, 
but that there was a clear crack within the ceramic body of the component that 
would account for the issues encountered. 
The PCB is encapsulated in a potting compound during assembly, and 
examining pre- and post-potted samples revealed that the cause of the issue 
was not the soldering process or in-service conditions of the product, but 
rather the curing action of the potting compound which caused the board to 
bow slightly, thereby introducing mechanical stresses to the component.
The Outcome 
The replacement of the potting compound with one that had different curing 
characteristics eliminated the mechanical stresses applied to the board and the solder 
joints. 
 A benchmarking exercise was carried out to identify a potting compound that 
exhibited less shrinkage 
 Soldered joints from chip components on assembled boards produced with the 
different potting material were assessed to find presence of the component body 
cracking 
 Once candidate potting compounds were shortlisted, the assembled parts were then 
environmentally tested through thermal cycling, salt spray and vibration to ensure that 
the potting compounds also provided adequate in-service protection to the board 
The use of the new potting compound has meant that chip capacitors now continue to 
work on the board, with no reported failures since.

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Electronics Failure Analysis Case Study from ITRI Innovation

  • 1. FAILURE ANALYSIS OF SURFACE MOUNT CHIP COMPONENTS How a failure of a chip component was found to be caused by the encapsulation process and the recommendations made to improve long term reliability
  • 2. The Client The client is a major assembler of electronic parts for the automotive sector.
  • 3. The challenge Certain surface mount chip-type components soldered to the printed circuit board were not functioning correctly. The initial suspicion was the quality of the soldered joints. At the outset, the aim of the investigation was to suggest possible modifications to the soldering process in order to improve the longevity of the solder joints.
  • 4. The problem The chip components are critical to the functionality of the PCB and proper operation of the vehicle would not be possible without resolution of the issue. On closer inspection of the solder joints, the wetting and contact angles seemed fine. The ceramic component body has a different thermal expansion coefficient to the other materials present, so suspicion then shifted to thermal fatigue in the joint
  • 5. The Solution Through cross-sectional analysis and high magnification electron microscopy, ITRI Innovation was able to identify that the soldering and the joint was fine, but that there was a clear crack within the ceramic body of the component that would account for the issues encountered. The PCB is encapsulated in a potting compound during assembly, and examining pre- and post-potted samples revealed that the cause of the issue was not the soldering process or in-service conditions of the product, but rather the curing action of the potting compound which caused the board to bow slightly, thereby introducing mechanical stresses to the component.
  • 6. The Outcome The replacement of the potting compound with one that had different curing characteristics eliminated the mechanical stresses applied to the board and the solder joints.  A benchmarking exercise was carried out to identify a potting compound that exhibited less shrinkage  Soldered joints from chip components on assembled boards produced with the different potting material were assessed to find presence of the component body cracking  Once candidate potting compounds were shortlisted, the assembled parts were then environmentally tested through thermal cycling, salt spray and vibration to ensure that the potting compounds also provided adequate in-service protection to the board The use of the new potting compound has meant that chip capacitors now continue to work on the board, with no reported failures since.