Last mile delivery refers to the final stage of a product's journey from a warehouse or distribution centre to its destination, typically a residential or commercial address. It is often the most complex and expensive stage of the supply chain process, as it involves coordinating and managing numerous factors such as transportation, scheduling, and customer expectations. In this presentation, we will explore the challenges and opportunities of last mile delivery, including the rise of e-commerce and the changing expectations of customers. We will also discuss the various technologies and strategies that are being used to improve the efficiency and effectiveness of last mile delivery, such as route optimization, drone and autonomous vehicle delivery, and delivery lockers. One of the key challenges of last mile delivery is the high cost associated with it. Factors such as fuel, labour, and vehicle maintenance can add up quickly, and companies are constantly searching for ways to streamline these processes and reduce costs. Route optimization software can help minimise the amount of time and fuel spent on each delivery, while using drones and autonomous vehicles can reduce the need for human drivers. Another challenge is the increasing demands of customers for faster and more flexible delivery options. Customers now expect same-day or even one-hour delivery, and companies are responding by offering new delivery options such as in-home delivery, contactless delivery, and delivery lockers. These new options require new technologies and strategies to manage and coordinate them effectively. Despite these challenges, last mile delivery presents significant opportunities for companies to differentiate themselves and provide value to customers. By leveraging new technologies and strategies, companies can improve their delivery operations, increase customer satisfaction, and ultimately drive growth and profitability. Keywords: Last mile delivery, e-commerce, customer expectations, route optimization, drone delivery, autonomous vehicles, delivery lockers, cost reduction, flexible delivery options, contactless delivery. To improve the efficiency and effectiveness of last mile delivery, companies are exploring various technologies and strategies. One such is optimization software, which uses algorithms to optimise delivery routes and minimise the time and fuel spent on each delivery. This can lead to significant cost savings and improved delivery times. Another technology being explored is drone delivery, which can offer fast and efficient delivery to hard-to-reach locations or congested urban areas. While still in the early stages of development, drone delivery has the potential to revolutionise last mile delivery and provide significant cost savings. Autonomous vehicles are also being explored as a potential solution for last mile delivery. Self-driving delivery vehicles can offer faster and more efficient delivery, while reducing the need for human drivers