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Edward Nichols
Page 1 of 2
15628 Woodland Drive, Dearborn, MI 48120
313-320-0409 • enichols823@comcast.net
Qualifications
Results driven IT Professional with 20 years of diverse experience supporting every stage of
system development life cycle as a Business Analyst, Systems Analyst, Data Analyst, IT Manager
and Technical Support.
Technical Proficiencies
Software: MicrosoftOffice, MSProject, MS Visio, MSOutlook, MS Access, MS SharePoint,
Lotus Notes,ToadforOracle,Oracle SQL Developer, Jira,Service Desk, MSSequel
Server, Adobe Acrobat,Crystal Reports
ERP Systems: SEMS (Steel Enterprise ManagementSystem),MSDynamicsAX,Stelplan,AccPac
Platforms: Windows,IBMSystemi (AS/400),Unix
Databases: Oracle,DB2, MicrosoftSQL
Experience
Alliance InspectionManagement FarmingtonHills,MI Sept. 2013 to Present
Lead Data Analyst
ServedasLead Data Analystfordata managementandanalysis of businessoperationsdata
 Provided production support for internal and external customers
 Responsiblefor analysis and correction of business data in multipleOracleand Microsoftdatabasesto
ensure accuracy and completeness of business transactions
 Responsiblefor monitoringbusiness processes and initiatingcorrectiveaction for invalid transactions.
OlympicSteel BedfordHeights,OH July2010 – June 2013
SeniorBusinessAnalyst
TransferredtoCorporate office andservedasseniorlevelanalystandteamleadforcompanyinitiatives
inthe areasof businessprocessreengineeringandbusinesssystemstechnologyenhancement,as
resultingfrombusinessstrategyorbusinessoperationschanges,organizationchanges,ortechnology
innovations.
 Supported successful implementations of SEMS (Steel Enterprise Management System)
o Developed and implemented Business Continuity and Disaster Recovery procedures and forms
for processingfacilities
o Served as projectlead in Operations,Purchasingand Data Conversion roles
o Extracted business data fromthe Oracledatabase usingSQLto provide timely information to
decision makers and to validateeffectiveness of business processes
o Worked with the Corporate testing team to perform regression testing and validation of software
enhancements and report development
o Participated in the creation of education and trainingmaterialsin supportof business process
reengineering and business systems technology enhancements
Edward Nichols
Page 2 of 2
OlympicSteel Detroit,MI July2006 – June 2010
Regional MIS Manager
Promotedtomanagement andleda productive development/supportstaff andmanagedall regional
businesssystemsandITassets. Workedcloselywith internalandexternalcustomers toachieve
businessgoals andrequirements
 Played key rolein turnaround of unprofitablefacility by Implementing many programming changes that
increased productivity,reduced costs and provided more timely information
 Lead EDI migrations for Arcelor-Mittal,Mercedes-Benz USA, TWB Co., US Steel and many other vendors
and customers
 Reduced IT expenses 14% under budget (excludingsalaries) by eliminatingor downsizingmaintenance
contracts and to repair equipment in-housewhenever possible.
 Ensured compliancewith Quality, Environmental and Sarbanes–Oxley regulations
OlympicSteel Detroit,MI Sept. 1998 – July2006
SystemsAnalyst
PromotedtoSystemAnalyst tocapture and analyze new businessrequirementsandgenerate
programmingspecificationsfordevelopment. Ledqualityassurance,documentation,traininganduser
supporteffortsforthe team.DevelopedcustomreportsusingSQLandCrystal Reports to provide
informationtoendusersandto analyze issues.
 Lead Testing efforts for Y2K projects.Created test plan and designed testing scripts.Monitored results
and reported to management.
 Developed and maintained user trainingcurriculumand conducted trainingclasses
 Developed and implemented complex Excel spreadsheets that extracted data (via ODBC) from the Project
management databaseusing SQL, Macros,Graphs,Pivot Tables
OlympicSteel Detroit,MI May 1995 – Sept.1998
Technical Software Support
Transferredfrombusinessoperationsto IT andworkedcloselywith developers,DBAsandendusersto
ensure successful ERPsystemchanges. Createduserdocumentation,testcasesanddocumented
change control of all developmenttasks. Providetechsupportworkfor200+ usersat multiple locations.
 Performed All QA Testing on program fixes,enhancements and new development. Maintained task
management database
 Performed maintenance programming in RPG and Cobol
 Performed hardware troubleshootingand maintenance of desktop and other system hardware.
Education
EasternMichiganUniversity,1988 - 1990
Universityof Phoenix,2008
Dale Carnegie – LeadershipTrainingforManagers,2008

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Edward Nichols_2017 Resume

  • 1. Edward Nichols Page 1 of 2 15628 Woodland Drive, Dearborn, MI 48120 313-320-0409 • enichols823@comcast.net Qualifications Results driven IT Professional with 20 years of diverse experience supporting every stage of system development life cycle as a Business Analyst, Systems Analyst, Data Analyst, IT Manager and Technical Support. Technical Proficiencies Software: MicrosoftOffice, MSProject, MS Visio, MSOutlook, MS Access, MS SharePoint, Lotus Notes,ToadforOracle,Oracle SQL Developer, Jira,Service Desk, MSSequel Server, Adobe Acrobat,Crystal Reports ERP Systems: SEMS (Steel Enterprise ManagementSystem),MSDynamicsAX,Stelplan,AccPac Platforms: Windows,IBMSystemi (AS/400),Unix Databases: Oracle,DB2, MicrosoftSQL Experience Alliance InspectionManagement FarmingtonHills,MI Sept. 2013 to Present Lead Data Analyst ServedasLead Data Analystfordata managementandanalysis of businessoperationsdata  Provided production support for internal and external customers  Responsiblefor analysis and correction of business data in multipleOracleand Microsoftdatabasesto ensure accuracy and completeness of business transactions  Responsiblefor monitoringbusiness processes and initiatingcorrectiveaction for invalid transactions. OlympicSteel BedfordHeights,OH July2010 – June 2013 SeniorBusinessAnalyst TransferredtoCorporate office andservedasseniorlevelanalystandteamleadforcompanyinitiatives inthe areasof businessprocessreengineeringandbusinesssystemstechnologyenhancement,as resultingfrombusinessstrategyorbusinessoperationschanges,organizationchanges,ortechnology innovations.  Supported successful implementations of SEMS (Steel Enterprise Management System) o Developed and implemented Business Continuity and Disaster Recovery procedures and forms for processingfacilities o Served as projectlead in Operations,Purchasingand Data Conversion roles o Extracted business data fromthe Oracledatabase usingSQLto provide timely information to decision makers and to validateeffectiveness of business processes o Worked with the Corporate testing team to perform regression testing and validation of software enhancements and report development o Participated in the creation of education and trainingmaterialsin supportof business process reengineering and business systems technology enhancements
  • 2. Edward Nichols Page 2 of 2 OlympicSteel Detroit,MI July2006 – June 2010 Regional MIS Manager Promotedtomanagement andleda productive development/supportstaff andmanagedall regional businesssystemsandITassets. Workedcloselywith internalandexternalcustomers toachieve businessgoals andrequirements  Played key rolein turnaround of unprofitablefacility by Implementing many programming changes that increased productivity,reduced costs and provided more timely information  Lead EDI migrations for Arcelor-Mittal,Mercedes-Benz USA, TWB Co., US Steel and many other vendors and customers  Reduced IT expenses 14% under budget (excludingsalaries) by eliminatingor downsizingmaintenance contracts and to repair equipment in-housewhenever possible.  Ensured compliancewith Quality, Environmental and Sarbanes–Oxley regulations OlympicSteel Detroit,MI Sept. 1998 – July2006 SystemsAnalyst PromotedtoSystemAnalyst tocapture and analyze new businessrequirementsandgenerate programmingspecificationsfordevelopment. Ledqualityassurance,documentation,traininganduser supporteffortsforthe team.DevelopedcustomreportsusingSQLandCrystal Reports to provide informationtoendusersandto analyze issues.  Lead Testing efforts for Y2K projects.Created test plan and designed testing scripts.Monitored results and reported to management.  Developed and maintained user trainingcurriculumand conducted trainingclasses  Developed and implemented complex Excel spreadsheets that extracted data (via ODBC) from the Project management databaseusing SQL, Macros,Graphs,Pivot Tables OlympicSteel Detroit,MI May 1995 – Sept.1998 Technical Software Support Transferredfrombusinessoperationsto IT andworkedcloselywith developers,DBAsandendusersto ensure successful ERPsystemchanges. Createduserdocumentation,testcasesanddocumented change control of all developmenttasks. Providetechsupportworkfor200+ usersat multiple locations.  Performed All QA Testing on program fixes,enhancements and new development. Maintained task management database  Performed maintenance programming in RPG and Cobol  Performed hardware troubleshootingand maintenance of desktop and other system hardware. Education EasternMichiganUniversity,1988 - 1990 Universityof Phoenix,2008 Dale Carnegie – LeadershipTrainingforManagers,2008