This is a short presentation I gave to the Edinburgh Council Social Media Open Group earlier this year. Its about a live twitter pilot I did with our Environmental Wardens.

1. The #edinwarden pilot
Graham Budd
@TheBuddster
Partnership Development Officer
South West Neighbourhood

4. PC Ed Rogerson

5. PC Ed Rogerson

6. Meet Diana

7. A little personality

8. A little personality

9. A little personality

10. A little personality

11. The Process

12. Examples

13. Examples

14. Accidental Success

15. Accidental Success
11,759 accounts reach by #edinwarden

16. Accidental Success
11,759 accounts reach by #edinwarden
STV posted 2 articles

17. Accidental Success
11,759 accounts reach by #edinwarden
STV posted 2 articles
22 new followers

18. Accidental Success
11,759 accounts reach by #edinwarden
STV posted 2 articles
22 new followers
19 clicks on our links

19. Accidental Success
11,759 accounts reach by #edinwarden
STV posted 2 articles
22 new followers
19 clicks on our links
Added to 2 lists

20. Accidental Success
11,759 accounts reach by #edinwarden
STV posted 2 articles
22 new followers
19 clicks on our links
Added to 2 lists
Cllr Burns blog

21. The future?

22. The future?
More live pilots

23. The future?
More live pilots
Regular “tweet on the beats”

24. The future?
More live pilots
Regular “tweet on the beats”
Customer Service tweets

25. The future?
More live pilots
Regular “tweet on the beats”
Customer Service tweets
Live Q&A’s

26. The #edinwarden pilot
Questions