Eco Rent a Car is India's leading chauffeur-driven transportation service provider. It has over 2000 vehicles across 52 cities in India. The summary provides an overview of Eco's operations, including its fleet size, technology systems for bookings and tracking, processes for chauffeured transportation, and services offered to corporate and leisure customers.

1. Life is a jouney...
WE HELP MAKE IT SMOOTH
We go the extra mile
India’s premier chauffeured
ground transportation service
ecorentacar.comECOS (I) MOBILITY & HOSPITALITY PVT LTD
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2. CONTENTS
INTRODUCTION
ECO VERTICALS
ECO TRANSACTIONAL VOLUMES
ECO ORGANIZATION STRUCTURE
UN-ORGANIZED RENTALS- VALUE LOSS
ECO vs UN-ORGANIZED vs ORGANIZED
WORLDWIDE NETWORK
ECO NETWORK IN INDIA
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ECO FLEET STRENGTH IN INDIA
TECHNOLOGY ENABLERS
OPERATIONS PROCESS FLOW
Bookings by SBT/ Email
OPERATIONS PROCESS FLOW
Bookings by Mobile App
INVESTMENT INTO HUMAN CAPITAL
ECO LUXE
SELF DRIVE
EMPLOYEE TRANSPORTATION SOLUTIONS
SOME OF OUR CUSTOMERS
CUSTOMER TESTIMONIALS
FLEET MENU
AWARDS & RECOGNITION

3. INTRODUCTION
> Established in 1996,
Eco is today the country’s
leading transportation solutions
provider with a current fleet
strength of over 2000 cars.
> Chauffeur driven cars worldwide
> An ISO 9001: 2000 certified
company with owned offices in
8 cities and outlets in 52 cities
across the country; Eco is
fully compliant with all norms
and regulations.
> ECO Rent a Car leads
the industry by setting new
benchmarks consistently by
serving the world’s most
respected MNCs,
Luxury Hotels, Tour
Operators & Event
Management Companies in
providing clients with a Safe,
Affordable & Hassle free
experience.
> Centralized 24x7 reservation &
accounting system, Eco
services are backed by ‘best-in
class’ technology and
processes to ensure accuracy,
reliability and swiftness in all
areas of operation.
The Eco
Experience!
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4. ECO VERTICALS
CORPORATE
CAR RENTALS
> Spot Rentals
> Long Term Lease
> Self Drive
VIP DELEGATIONS,
ROADSHOWS
& EVENTS
WORLD
WIDE
NETWORK
EMPLOYEE
TRANSPORTATION
SOLUTIONS
ECOLuxe
> Stretch Limos
> Luxury Cars
> Luxury Vans
> Luxury Buses
HOTEL
TRAVEL
DESKS
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5. ECO TRANSACTIONAL
VOLUMES
35%
CORPORATE
SPOT RENTAL
35%
EMPLOYEE
TRANSPORTATION 5%
LEISURE RENTAL
5%
SELF DRIVE
20%
HOTEL LIMO SERVICE
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6. ECO ORGANIZATION STRUCTURE
Jt. MD &
Director Sales
Ops Director
Operations
Team
Admin & IT
Ops Team
Sales Team
Accounts &
Credit Control
Team
HR Team
Head
Administration
Head Sales Legal Head Finance Head HR
MD
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7. UN-ORGANIZED RENTALS-
VALUE LOSS
Needs to
Rent a Car
> Non availability of online
booking/ 24x7 customer
support, mobile app,
email tracking.
> No SLA or TAT for
confirmations and response
> No guarantee on availability
> No documented confirmation
> Unverified chauffers
> Chauffeurs lack professionalism and
training
> No guarantee on car, quality, maintenance
and cleanliness
> Lacks reliability
> Frequent delays in pickups
> No intimation to passenger about delays
> Car lacks standard amenities such as bottled
water and tissues
> No feedback system
Advices
Availability
Picks up
Passenger
Assigns Car
& Chauffeur
Gets Payment
in Cash
Verbal
Confirmation
Drops off
Passenger
Calls Car
Rental Agency
PASSENGER CAR/TAXI RENTAL AGENCY CAR & CHAUFFER
- Value Loss at each stage -
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8. ECO vs UN-ORGANIZED vs ORGANIZED
> For the end customer, the difference between the un-organized and the organized sectors is a compromise
> We at Eco, with our extensive network, both within and outside India, bridge the gap and give you the benefits of our
PROFESSIONAL SERVICE ACROSS OUR NETWORK WHILE ENSURING THAT THERE IS NO
COMPROMISE ON SAFETY AND QUALITY.
Car Rental Industry Radar Graph
Market Coverage
Professionalism
Price Safety
Quality of Car
Market Coverage
Professionalism
Price Safety
Quality of Car
Eco vs. other Indian Car Service Providers
Unorganized
Organized
Eco
Unorganized
Organized
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9. WORLDWIDE NETWORK
USA
UK
UAE
INDIA
BANGLADESH
THAILAND
MALAYSIA
SOUTH KOREA
INDONESIA
SINGAPORE
PHILIPPINES
RUSSIA
CHINA JAPAN
GERMANY
FRANCE
SRI LANKA
SOUTH AFRICA
BRAZIL
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10. ECO NETWORK
IN INDIA
Agra
Ahmedabad
Allahabad
Amritsar
Aurangabad
Baroda
Belgaun
Bhopal
Bhubaneswar
Bhuj
Bikaner
Calicut
Chandigarh
Cochin
Coimbatore
Dehradoon
Dharwad
Gandhinagar
Goa
Haridwar
Hubli
Indore
Jalandhar
Jammu
Jodhpur
Kanpur
Kolhapur
Kolkata
Leh
Lucknow
Ludhiana
Madurai
Mangalore
Mysore
Nagpur
Patna
Raipur
Rajkot
Ranchi
Rishikesh
Sri Ganga Nagar
Srinagar
Trivendrum
Udaipur
Varanasi
Vizag
& more!
9 Owned Locations:
45+ Locations
serviced by
Partners & Franchises:
New Delhi
Gurgaon
Noida
Mumbai
Pune
Jaipur
Hyderabad
Chennai
Bangalore
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11. ECO FLEET STRENGTH
IN INDIA
Cars operated (owned/leased) in owned locations for Spot Rentals
LOCATION ECONOMY INTERMEDIATE MUV STANDARD SUPERIOR LUXURY
Delhi 45 80 50 25 80 25
Gurgaon 45 85 50 30 80 10
Noida 32 52 30 35 20 2
Mumbai 26 85 40 45 35 20
Pune 20 27 15 10 8 2
Jaipur 10 15 15 2 1 1
Hyderabad 26 25 35 25 15 5
Chennai 26 30 25 35 15 2
Bangalore 45 59 35 30 15 5
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12. XML/API
integration with
customer’s own
tool and
intranet
USP:
> Direct Bookings
> Faster Turnaround
> Self Service
> Invoices
TECHNOLOGY ENABLERS
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13. 24x7
Reservations &
Customer Support
with Call & Email
tracking
USP:
We are always
there for you!
TECHNOLOGY ENABLERS
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14. TECHNOLOGY ENABLERS
Mobile App
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15. TECHNOLOGY ENABLERS
Detailed and
Comprehensive
MIS
USP:
Complete and thorough tracking
of your usage and spend
SBT:
Self Booking
Tool
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16. OPERATIONS PROCESS FLOW Bookings by SBT/ Email
Passenger
Passenger
signs off
Hub
Available Fleet
of Cars
Customer
Service
Car &
Chauffer
QC
Department
Payment
released
Passengers calls/ emails the
booking request and details
Passengers books through SBT (Self Booking Tool) or API integration for car request
Invoices along with supportings are available on SBT and can be downloaded anytime
System enters the booking
and transmits to the correct
Hub to provide service
Invoices are checked and
payment is released for the trip
Chauffer submits with
supportings (duty slip, toll,
parking etc).
After confirmation, QC dept
checks the car and ensures
all amenities are present
Car & Chauffeur dispatched
for duty with passenger
Hub checks
availability &
confirms booking
After the duty, the
passenger checks
and signs off on
the duty slip/
feedback
Invoice &
Supporting
documents
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17. OPERATIONS PROCESS FLOW Bookings by Mobile App
Passenger
Available Fleet
of Cars
Instant online
trip feedback
Pax
checks
& okays trip
Car &
Chauffeur
QC
Department
Payment
released
Pax books car directly on
mobile app
Pax kms, toll, parking etc and
okays duty. Pax also provides
instant feedback about services
Pax receives confirmation of trip
directly on the mobile app and
booking is passed to concerned
HUB for QC and dsipatch
Payment charged through
Credit Card OR invoices are
checked and trip payment
is released
Car & Chauffeur dispatched
for duty with passenger
After
confirmation,
QCdeptchecks
car & ensures
all amenities
are present
Invoice is
instantly
generated
and
available
along with
supporting
docs
Invoice &
Supporting
documents
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18. INVESTMENT INTO
HUMAN CAPITAL
> Driver Training Programs
> Designated Key Account Managers
> 24x7 Helpline
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19. ECO
Travel in style, celebrate a special occasion
or have a corporate meeting on the go!
CHRYSLER 300c Stretched Limousine (Imported from U.S.A.)
Luxe
Delhi NCR | Mumbai | Bangalore | Pune | Chennai
Kolkatta | Chandigarh | Hyderabad | Jaipur
OUR LUXURY
FLEET
COMPRISES:
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20. ECOLuxe
Be rest assured with our well trained, English speaking
chauffeurs as you lounge in the luxury of our service!
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21. Limousine’s Interior (7-8 Pax)
ECOLuxe
Make the right statement as you arrive in style!
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22. Delhi NCR | Mumbai | Bangalore | Pune
SELF DRIVE
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23. EMPLOYEE
TRANSPORTATION
SOLUTIONS
The efficiency, punctuality and comfortable ride of ECO’s
shuttle services leaves us stress free and feeling good-
be it going to office or going back home.
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24. EMPLOYEE
TRANSPORTATION
SOLUTIONS
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25. EMPLOYEE
TRANSPORTATION
SOLUTIONS We feel it is imperative to create a user-friendly
transport facility which is quality driven and yet will
have cost and speed advantages. Whatever be the type
of your business, ECO has a solution that exclusively
meets all employee transportation needs with safety,
punctuality and efficiency.
• A wide variety of vehicles to choose from
• Well-maintained fleet of vehicles
• Vehicle compliance to the requisite safety standards
• Comprehensive Insurance of all vehicles
• Transport solutions for Fleet Management
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26. EMPLOYEE
TRANSPORTATION
SOLUTIONS
As per our experience, the transport needs of a 24 hours
BP0/KPO centre have quite a varied flexibility inbuilt in their
operations, i.e. there can be multitude number of shift timings
which need to be catered to 24 hours a day and 7 days a week.
This can have further flexibility of shifts at random and at very
short notices.
Meeting this level of requirement calls for specialized prior
exposure with professional attitude to all facets of such
services. Eco also provides options for a dedicated Help Desk,
complete Route Planning & Rostering, Vehicle Health Check-up,
compliance and structured MIS Reports etc., through a team of
trained and experienced staff, to ensure smooth and trouble-
free operations.
We were amongst the first to start ETS and are proud to say
GECIS was our group’s first client in 1998.
Overall Objective-
Efficiency Effectiveness
and Passenger Safety
• 24X7 Operations to match yours.
• Multitude no. of shift timings catered to
• Ability and experience to manage the
entire cycle of logistics- Seamless operations to
an effective MIS system
• Professional attitude and handling of users
• ISO 9001 certified effective MIS system
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27. contents previous next
EMPLOYEE
TRANSPORTATION
SOLUTIONS

28. SOME OF OUR
CUSTOMERS...
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29. SOME OF OUR
CUSTOMERS...
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30. SOME OF OUR
CUSTOMERS...
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31. Your service was extremely
good and professional. Many
thanks. I will recommend you
to all my personal guests.
Driver Sunil was also very
professional.
- S. Chandrasekhar (LCA),
Microsoft
CUSTOMER TESTIMONIALS
First time I’m using ECO continuously
for more than two months and I’m
really happy with his service, he always
reportson time, drives safe and is very
respectful. Happy with service of Bhoop
Singh!!! Please pay my regards to
him!!!
- Aditya Badhwar, Microsoft
Thanks again for everything you did for
me this week. Really appreciate your
hospitality. I had a great time at the Taj
Mahal today...amazing place. The guide
I had was great. Very knowledgeable
about the Taj and the Fort and spoke
excellent English. I’d highly recommend
him. His contact details are as follows
(so pass it around the office for future
trips to the Taj): Kamil Khan 09xxxxxxx0
- Jeff Laizans, Microsoft
I would like to take this opportunity to
say that the quality of service offered
by Eco since our first contact over a
year ago has been highly impressive.
Every aspect of your service has been
amazing and every member of staff has
been courteous, polite and reliable.
- Sahil Bhalla, Toshiba
I appreciate the efforts you have taken
for my booking and the coordination
and follow up from your side has
impressed me. Thanks for making my
event successful on time. Hope to build
healthier relation between ECO Rent
and Geecon Systems Pvt.Ltd.
- Nagendra Mishra, Geecon Systems
Thanks for your phenomenal support
and blazing fast response time. If this
is the service quality that I will get from
all your teams then your organization
definitely has some strong future
business prospects with me and my
organization... Thanks once again and
well done.
- Abhijeet Kulkarni, Wipro
Eco Rent A Car is a wonderful customer
oriented company. The cab service
is most prompt and staff very well
behaved.
- Gaurav Kashyap, BMW Group
I would like to take this opportunity to
say that the quality of service offered
by Eco is highly impressive. The staff is
very professional, courteous, polite and
efficient..
- Yogesh Gupta, Fiserv
Eco Rental is best amongst the quality
service provider in Car Rentals so
far encountered. Their approach
towards corporate is professional. It
is a Company which is committed for
delivering quality and to ensure minimal
service delivery issues. Ever since we
have started the partnership with ECO,
Customer Service issues have dropped
for Cars and tremendous improvements
have been seen. Looking forward to a
long association with Eco.
- Rishma Chopra,
Carlson Wagonlit Travel
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32. FLEET MENU
> Mercedes S Class > BMW 7 Series
> CHRYSLER 300c Stretched Limousine
Limousines
Tissue Paper
Stereo System
Daily Newspaper
& Magazine
Torch
Fire Extinguisher
First-Aid
Safety Kit
Umbrella
Front & Rear
Seat Belts
Luxury Sedan
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33. FLEET MENU
> Honda Accord
> BMW 3 Series > Toyota Camry
Superior SedanExecutive Sedan
> Mercedes E Class
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34. > Toyota Innova > 4x4 Toyota Fortuner
FLEET MENU
Economy Sedan
SUV
> Toyota Altis > Toyota Etios
Standard Sedan
MUV
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35. FLEET MENU
TRAVELLER / MINI COACH
> Toyota Commuter > Force Traveller
LUXURY MPV
> Mercedes Viano > Tata Mini Coach
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36. FLEET MENU
LUXURY LARGE COACH
> VW Crafter > Volvo
LUXURY MINI COACH
> Toyota Coaster
> Tata Large Coach
> Mitsubishi Rosa
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37. AWARDS & RECOGNITION
Entrepreneur of the
Year in the Travel
Category, 2014
By Entrepreneur
India Magazine
The most Innovative
and fastest growing
car rental company
2012 By MMG
8th Hospitality India
& Explore the World
Annual International
Award, 2012
CRISIL SME 2
(Rating)
The largest Pan India
Luxury car Rental
Company, 2013
By Explore India
Brands Academy
Leadership
Excellence Award
2014
ECORENT A CAR
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