The document discusses the advantages and disadvantages of e-commerce. It begins by defining e-commerce as the buying and selling of goods and services over the internet through computers and smart devices. It then outlines the main types of e-commerce models including business to consumer, business to business, consumer to consumer, and consumer to business. The advantages listed are faster buying processes, reduced operating costs for businesses, personalized shopping experiences, and the ability to connect with customers worldwide without geographical limits. The disadvantages include uncertainty around product quality, security issues, long delivery periods, and an inability to try products before purchasing.

1. E-COMMERCE
ADVANTAGES AND DISADVANTAGES
Developed by the student
Name:Chelea Mihail
Group:PAP1813
Chișinău, 2022

2. Introduction
Today, e-commerce allows you to buy everything.
This increases the turnover of money on the
Internet. E-commerce helps companies increase
sales through a less expensive and more efficient
distribution channel.

3. What is e-commerce?
Ecommerce is the buying and selling of
goods and services over the Internet. It is
conducted over computers, tablets,
smartphones, and other smart devices.

4. Types of Ecommerce Models
1. Business to Consumer (B2C):
When a business sells a good or service to an individual
consumer.
2. Business to Business (B2B):
When a business sells a good or service to another business
3. Consumer to Consumer (C2C):
When a consumer sells a good or service to another
consumer
4. Consumer to Business (C2B):
When a consumer sells their own products or services to a
business or organization

5. Advantages of E-commerce
E-commerce has speed up the whole buying process for
customers. They do not need to visit physical outlets for
shopping and can purchase products by just sitting at their
home. It saves huge times and performs faster transactions.
Faster Buying Process

6. Advantages of E-commerce
It has reduced the overall operating cost of
businesses. E-commerce has eliminated the need of
opening physical outlets by the business. For
operating an outlet, there are huge expenses in terms
of rent, utilities, various bills, and staff salaries. It
saves all these expenses and operates all business
activities through an online website.
Eliminates Operating Cost

7. Advantages of E-commerce
E-commerce enables customers in
enjoying personalized shopping
experience. Customers can search for a
large variety of products as per their
choice and needs without any
restrictions. Online business shows
products to customers according to their
interest and their location.
Personalize Shopping Experience:

8. Advantages of E-commerce
Online shopping facility is available
at all the time that is 24 hours a day
and 7 days a week. This is one of the
major advantages of e-commerce
that customers can access online
products at any time. Unlike physical
outlets, there is no official opening
and closing time here.
Available 24×7

9. Advantages of E-commerce
Online businesses are able to reach and connect to customers at
far distant places with no geographical limits. People can place
their orders from any place and get their orders delivered at their
location.
Connects far and wide

10. Disadvantages of E-commerce
Customers cannot get ensured
regarding the quality of products
available online. They may be
cheated by companies and receive
faulty products.
No Guarantee about Product Quality

11. Disadvantages of E-commerce
Customers may lose their essential
credentials while shopping online.
There are various hackers over the
internet which may steal
customer’s data and may cause
great loss to them.
Security Issues

12. Disadvantages of E-commerce
Another major disadvantage of
online shopping is that customers
need to wait for longer time
periods for getting their products
delivered. In the case of offline
shopping, customers get on-spot
delivery of their products.
Long Delivery Period

13. Disadvantages of E-commerce
Customers cannot take a trial of products before
purchasing when they are doing online shopping. They
don’t have a facility of negotiating the prices and cannot
acquire better information regarding usage and features
of the product as in case of the physical outlet where
salesperson interacts directly.
Cannot try before Buying

14. Conclusion
E-commerce has its advantages and
disadvantages but it is already part of our
lives. Ordering tickets online, ordering
food at home or purchasing various
products on Amazon are common now.
And in the future, everything we need will
be in our personal phone.

15. TO BE CONTINUED...