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RISK AND THREATS INVOLVED IN E-COMMERCE.
PRESENTED BY:
RAVI DOSHI
KINJAL SHAH
RACHNA MISHRA
FIRDAUS KHAN
CHIRANJEEV NIMBKAR
INTRODUCTION:
 Buying and selling of products and services over electronic systems.
 Wide variety of e-commerce conducted:
• electronic funds transfer.
• Internet marketing.
• online transaction processing .
• electronic data interchange (EDI).
• inventory management systems.
• automated data collection systems.
 E-Commerce system must meet four integral requirements:
• privacy – information exchanged must be kept from unauthorized parties.
• integrity – the exchanged information must not be altered or tampered with.
• authentication – both sender and recipient must prove their identities to each other.
• non-repudiation – proof is required that the exchanged information was indeed received.
Types of threats in E-COMMERCE:
 Client Threats:
• Virus
• Trojan horse
• Worm
 Server Threats:
• Modification on server data.
• Modification of incoming data.
• Bugs in server software.
 Communication channel threats:
• Sniffer program
• Backdoor
• Spoofing
ATTACKS:
 Technical attacks:
• Denial of Service Attacks.
• Teardrop Attack.
• Distributed Denial-of-Service Attacks.
• Brute Force Attacks.
 Non-Technical Attacks:
• Phishing Attacks.
• Social Engineering.
Dealsdilki E-commerce portal directors arrested in cheating
case (Jan 31, 2017):
 Two directors of a Delhi-based e-commerce portal arrested for cheating a senior zonal head
manager for Rs. 5.12 lakhs.
 Received e-mail from sales@dealsdilki.com that he won a 'Honda Amaze' car for doing online
shopping from their website.
 Promised him a delivery of ‘HONDA AMAZE’ car as a lucky draw winner.
 Asked him to pay only for the registration and delivery charges for receiving the car. Believing it
to be true, initially he paid Rs 2499.
 Lady tele-callers made him to transfer money for charges like insurance, colour, handling
charges, facilitation fee, etc.
 Paid approximately Rs. 3.18 lakhs till then.
 Phone calls to reclaim the already paid amount and paid more Rs. 1.93 lakhs.
 Later realised that he was cheated and lodged a complaint.
PREVENTION and SUGGESTION:
 Verification to be done by third party.
 Not everything which is displayed online can be true.
 Not so easy to get a car over a phone call.
 He should have verified the mail that he received initially.
 Check with other people , have they received same type of email or not.
How Flipkart got conned by a Punjab gang via ‘easy return
policy(Mar 02, 2016):
 A gang here exploited the easy-return policy.
 Cheat the company of at least Rs 25 lakh.
 Created fake email IDs and booked orders.
 They would order only costly mobile phones.
 When these were delivered, would call up the company to complain about
quality issues.
 To the representatives sent to collect these handsets, they would hand
over fake mobile phones in the box.
 The money paid through different banks would come back to their
accounts before the goods reached the dealer.
How flipkart overcome this fraud?
 Whenever a customer contacts us to return any item, we credit the money into
his account immediately and check the item later when it gets to us within a
week. In this case, a number of complaints from the same area prompted them
to call the cops.
Our take on the same:
 Changes in the return policy.
 Check the product before returning the money.
 Limited returns to be made by per customer in a month.
Social Trade Biz Scam
 Social Trade Biz is an India based Social Network Exchange company which
emerged a few months back and advertised to the people to make money online
easily without any efforts.
 sign up for free
 pay them Rs.5,750 to Rs.57,500 depending upon packages.
 Good ROI.(Return on investment)
 More social activities = more money.
Lessons to Learn from Social Trade Biz Scam
 There is no easy or free money available anywhere on the Internet.
 Initially, the company may pay you few bucks, but you cannot take your complete
payment from them. It is not difficult for them to pay Rs.5,000 for 3 months from
your Rs.50,000 investment. Think that they profited remaining Rs.35,000, will not
pay you after 3 months and will shut down their company.
 Verification to be done by third party
 Not everything which is displayed online can be true
Man who ripped off Flipkart arrested (Oct 2, 2015)
 Duped E- Commerce giant Flipkart by stealing valuable parts of electronic
goods.
 Veeraraghava Reddy used to give fake addresses while placing orders
online.
 Returning gadget claiming it was faulty.
 The company reportedly suffered a loss of Rs seven lakh.
SUGGESTIONS:
 Before shipping the product, take note of the product’s serial number or
take a picture of any such unique identifying features. This will come in
handy if the buyer has returned a different/used piece.
 Real time response on the products that are returned.
 Taking strict action against such scam at initial level.
Anubhav Mittal, the techie who allegedly duped lakhs of
people into investing 3,700 crore in his Noida start-up.
 The firm promised to pay 'clients' Rs. 5 every time they clicked on a link that one of
the many web portals that his firm sent them. But for this they had to invest a fixed
amount to be eligible.
 The company told them that it was still making a profit of Re 1 on the
clicks. However, the links sent to them were fake.
 The STF found over 6.5 lakh people had deposited over Rs. 3,726 crore in
the company's accounts using over 9 lakh IDs. That is an average
investment of Rs. 57,000.
 The firm wasn't really making any money but paying its investors out of their own
money.
SUGGESTIONS:
 Spot imposters. Scammers often pretend to be someone you trust, don’t
send money or give out personal information in response to an unexpected
request .
 Do online searches. Type a company or product name into your favorite
search engine with words like “review,” “complaint” or “scam.”
 Don’t pay upfront for a promise. Someone might ask you to pay in
advance for things like you’ve won a prize, but first you have to pay taxes
or fees. If you do, they will take the money and disappear.
 Sign up for free scam alerts from the FTC at ftc.gov/scams. Get the
latest tips and advice about scams sent right to your inbox.
CONCLUSION:
REFFERENCES:
• https://www.worldhab.com/social-trade-biz-reviews-scams-news/
• http://timesofindia.indiatimes.com/city/hyderabad/Man-who-ripped-off-Flipkart-
arrested/articleshow/49190108.cms
• http://www.ndtv.com/india-news/online-scam-noida-techie-duped-lakhs-of-3-700-
crore-1655736
• http://economictimes.indiatimes.com/news/politics-and-nation/dealsdilki-e-
commerce-portal-directors-arrested-in-cheating-case/articleshow/56896892.cms
• http://www.hindustantimes.com/punjab/punjab-gang-dupes-flipkart-of-rs-25-lakh-
figure-may-hit-crore-cops/story-GtM2sXj5crHjkMmxJvUShK.html
• http://timesofindia.indiatimes.com/city/delhi/Engineer-among-3-held-for-e-
commerce-fraud/articleshow/46857094.cms
• http://zeenews.india.com/mobiles/beware-its-a-scam-xiaomi-redmi-3s-32gb-at-just-rs-
599-on-amazon_1921658.html
• http://webscience.ie/blog/2010/security-issues-in-e-commerce/
E-commerce

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E-commerce

  • 1. RISK AND THREATS INVOLVED IN E-COMMERCE. PRESENTED BY: RAVI DOSHI KINJAL SHAH RACHNA MISHRA FIRDAUS KHAN CHIRANJEEV NIMBKAR
  • 2. INTRODUCTION:  Buying and selling of products and services over electronic systems.  Wide variety of e-commerce conducted: • electronic funds transfer. • Internet marketing. • online transaction processing . • electronic data interchange (EDI). • inventory management systems. • automated data collection systems.  E-Commerce system must meet four integral requirements: • privacy – information exchanged must be kept from unauthorized parties. • integrity – the exchanged information must not be altered or tampered with. • authentication – both sender and recipient must prove their identities to each other. • non-repudiation – proof is required that the exchanged information was indeed received.
  • 3. Types of threats in E-COMMERCE:  Client Threats: • Virus • Trojan horse • Worm  Server Threats: • Modification on server data. • Modification of incoming data. • Bugs in server software.  Communication channel threats: • Sniffer program • Backdoor • Spoofing
  • 4. ATTACKS:  Technical attacks: • Denial of Service Attacks. • Teardrop Attack. • Distributed Denial-of-Service Attacks. • Brute Force Attacks.  Non-Technical Attacks: • Phishing Attacks. • Social Engineering.
  • 5. Dealsdilki E-commerce portal directors arrested in cheating case (Jan 31, 2017):  Two directors of a Delhi-based e-commerce portal arrested for cheating a senior zonal head manager for Rs. 5.12 lakhs.  Received e-mail from sales@dealsdilki.com that he won a 'Honda Amaze' car for doing online shopping from their website.  Promised him a delivery of ‘HONDA AMAZE’ car as a lucky draw winner.  Asked him to pay only for the registration and delivery charges for receiving the car. Believing it to be true, initially he paid Rs 2499.  Lady tele-callers made him to transfer money for charges like insurance, colour, handling charges, facilitation fee, etc.  Paid approximately Rs. 3.18 lakhs till then.  Phone calls to reclaim the already paid amount and paid more Rs. 1.93 lakhs.  Later realised that he was cheated and lodged a complaint.
  • 6. PREVENTION and SUGGESTION:  Verification to be done by third party.  Not everything which is displayed online can be true.  Not so easy to get a car over a phone call.  He should have verified the mail that he received initially.  Check with other people , have they received same type of email or not.
  • 7. How Flipkart got conned by a Punjab gang via ‘easy return policy(Mar 02, 2016):  A gang here exploited the easy-return policy.  Cheat the company of at least Rs 25 lakh.  Created fake email IDs and booked orders.  They would order only costly mobile phones.  When these were delivered, would call up the company to complain about quality issues.  To the representatives sent to collect these handsets, they would hand over fake mobile phones in the box.  The money paid through different banks would come back to their accounts before the goods reached the dealer.
  • 8. How flipkart overcome this fraud?  Whenever a customer contacts us to return any item, we credit the money into his account immediately and check the item later when it gets to us within a week. In this case, a number of complaints from the same area prompted them to call the cops. Our take on the same:  Changes in the return policy.  Check the product before returning the money.  Limited returns to be made by per customer in a month.
  • 9. Social Trade Biz Scam  Social Trade Biz is an India based Social Network Exchange company which emerged a few months back and advertised to the people to make money online easily without any efforts.  sign up for free  pay them Rs.5,750 to Rs.57,500 depending upon packages.  Good ROI.(Return on investment)  More social activities = more money.
  • 10. Lessons to Learn from Social Trade Biz Scam  There is no easy or free money available anywhere on the Internet.  Initially, the company may pay you few bucks, but you cannot take your complete payment from them. It is not difficult for them to pay Rs.5,000 for 3 months from your Rs.50,000 investment. Think that they profited remaining Rs.35,000, will not pay you after 3 months and will shut down their company.  Verification to be done by third party  Not everything which is displayed online can be true
  • 11. Man who ripped off Flipkart arrested (Oct 2, 2015)  Duped E- Commerce giant Flipkart by stealing valuable parts of electronic goods.  Veeraraghava Reddy used to give fake addresses while placing orders online.  Returning gadget claiming it was faulty.  The company reportedly suffered a loss of Rs seven lakh.
  • 12. SUGGESTIONS:  Before shipping the product, take note of the product’s serial number or take a picture of any such unique identifying features. This will come in handy if the buyer has returned a different/used piece.  Real time response on the products that are returned.  Taking strict action against such scam at initial level.
  • 13. Anubhav Mittal, the techie who allegedly duped lakhs of people into investing 3,700 crore in his Noida start-up.  The firm promised to pay 'clients' Rs. 5 every time they clicked on a link that one of the many web portals that his firm sent them. But for this they had to invest a fixed amount to be eligible.  The company told them that it was still making a profit of Re 1 on the clicks. However, the links sent to them were fake.  The STF found over 6.5 lakh people had deposited over Rs. 3,726 crore in the company's accounts using over 9 lakh IDs. That is an average investment of Rs. 57,000.  The firm wasn't really making any money but paying its investors out of their own money.
  • 14. SUGGESTIONS:  Spot imposters. Scammers often pretend to be someone you trust, don’t send money or give out personal information in response to an unexpected request .  Do online searches. Type a company or product name into your favorite search engine with words like “review,” “complaint” or “scam.”  Don’t pay upfront for a promise. Someone might ask you to pay in advance for things like you’ve won a prize, but first you have to pay taxes or fees. If you do, they will take the money and disappear.  Sign up for free scam alerts from the FTC at ftc.gov/scams. Get the latest tips and advice about scams sent right to your inbox.
  • 15.
  • 16.
  • 17.
  • 19. REFFERENCES: • https://www.worldhab.com/social-trade-biz-reviews-scams-news/ • http://timesofindia.indiatimes.com/city/hyderabad/Man-who-ripped-off-Flipkart- arrested/articleshow/49190108.cms • http://www.ndtv.com/india-news/online-scam-noida-techie-duped-lakhs-of-3-700- crore-1655736 • http://economictimes.indiatimes.com/news/politics-and-nation/dealsdilki-e- commerce-portal-directors-arrested-in-cheating-case/articleshow/56896892.cms • http://www.hindustantimes.com/punjab/punjab-gang-dupes-flipkart-of-rs-25-lakh- figure-may-hit-crore-cops/story-GtM2sXj5crHjkMmxJvUShK.html • http://timesofindia.indiatimes.com/city/delhi/Engineer-among-3-held-for-e- commerce-fraud/articleshow/46857094.cms • http://zeenews.india.com/mobiles/beware-its-a-scam-xiaomi-redmi-3s-32gb-at-just-rs- 599-on-amazon_1921658.html • http://webscience.ie/blog/2010/security-issues-in-e-commerce/