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Echo - What We Do
- 3. …and created the world’s best freight transporta7on system. Evolved Transporta7on Management.
- 5. From an outsider’s perspec7ve: Echo Global Logis7cs was founded in September 2005 based on these simple premises – The freight industry is highly fragmented and very inefficient – There has to be a way to find open capacity in the market – Technology can streamline the process and op7mize the shipment of goods Result: lower prices, beMer service.
- 6. We rethought how companies should buy transporta7on. By finding the right truck moving in the right direc7on at the right 7me, we saved our clients tons of money, and we grew… – In 2009, we have: • Over 800 people in five offices throughout the United States • Average over 3,000 shipments per day • Over 100 enterprise clients • Over 8000 transac7onal clients • Over 16,000 mul7‐modal carriers • Strategic rela7onships with Federal Express, UPS and USPS • Partnerships with top air‐freight companies, including China Airlines, Luhansa and Polar Air Cargo • Clients that are among the world’s top brands: Harley‐Davidson, Culligan, Energizer, Coca‐Cola, Guthy‐Renker The true test of a company: high client reten7on, year aer year.
- 7. What’s the problem? The carriers, third‐party logis7cs firms, technology companies and others in the transporta7on market each hold a piece of the puzzle. But none, other than Echo, offer all the pieces
- 8. The solu7on is Evolved Transporta7on Management. We complete the puzzle by using technology, the best carriers and the most efficient processes. The result is a high‐func7oning cohesive system.
- 9. The Secret Sauce. Buying Proprietary Dedicated Power Technology Team Not only are we buying Real‐7me procurement Experts at finding 1000s of loads a day, but and tracking with state solu7ons to your we’re buying them of the art systems. shipping problems beMer than anyone. Open architecture will CommiMed to closed‐ Why? With every load, interface with your loop con7nual our systems get smarter. technology. improvement. Simple, really.
- 10. We are one of the largest buyers of transporta7on in the United States. TRUCK LOAD (TL) (90% of market capacity) LESS THAN TRUCK LOAD (LTL) (98% of market capacity) SMALL PACKAGE (100% of the market) INTER‐MODAL (All major carriers) DOMESTIC AIR (All major carriers) INTERNATIONAL (All major carriers) Aggregated buying results in major savings across all freight modes
- 11. The liMle things add up. • As an example, take a transporta7on manager that makes $77,000 per year – She spends just 1 hour a day sourcing carriers – That task costs the company $9,600 per year • Or consider a shipping clerk that makes $35,500 per year – He spends 2 hours a day preparing documenta7on (e.g. Bills of Lading) – That task costs the company $8,900 per year Tac7cal tasks add up and cost real money. But not with Echo.
- 12. We use data to create advantage… • We have one of the largest repositories of carrier profiles and price data for transporta7on suppliers in the US • We leverage this data to iden7fy excess carrier capacity and to nego7ate the lowest possible rates on each shipment Third‐Party Order Entry/ Integra7on Customer Interface Opera7ons Business Analy7cs Rate IQ SAP EchoTrak LTL Pricing CAS & Rou7ng Shipment Audit, Resolu7on Customer Web Portal Tracking & Payment Oracle Echo IQ Lane IQ i2 TL Pricing & Rou7ng Data Warehouse, Repor7ng & = Lowest Price Query eConnect Customer Document Accoun7ng Integra7on EchoPak Imaging GL, AR & AP Others Small Parcel Technologies Pricing and Analy7cs Leveraged data is an incredibly powerful tool.
- 13. …and what you do with that data… Executive Dashboard - ABC Company Execution Time: 2/15/2008 9:33:52 AM Financial Data - Last 30 Days Key Performance Indicators (KPIs) Top 5 - Last 30 Days LTL Last 30 Days Top 5 Origins Location # of Total Spend Average Cost/Pound: $0.17 Shipments MILWAUKEE, WI 53223 393 $307,356 Average Cost/Shipment: $180.29 SOMERSET, NJ 08873 253 $89,848 EARTH CITY, MO 63045 121 $25,228 Average Weight/Shipment: 1,070 LBS CHICAGO, IL 60610 96 $16,152 International - Air Last 30 Days SPARKS, NV 89431 86 $16,654 Average Cost/Pound: $1.65 Top 5 Destinations Average Cost/Shipment: $1,427.96 Location # of Total Spend Shipments Average Weight/Shipment: 1,013 LBS MILWAUKEE, WI 53223 102 $34,986 BROOKLYN PARK, MN 55428 63 $29,576 International - Ocean Last 30 Days SAN DIEGO, CA 92154 61 $25,667 Average Cost/Pound: $3.62 CHICAGO, IL 60610 59 $99,992 SOMERSET, NJ 08873 49 $13,642 Average Cost/Shipment: $7,995.81 Average Weight/Shipment: 6,768 LBS TL Last 30 Days Average Cost/Pound: $0.06 Average Cost/Shipment: $1,492.95 Average Weight/Shipment: 28,911 LBS Expedited Last 30 Days Average Cost/Pound: $2.32 Average Cost/Shipment: $417.22 Mode # Transactions Spend LTL 1,862 $337,384.04 Average Weight/Shipment: 157 LBS International - Air 219 $322,453.81 Intermodal Last 30 Days TL 51 $85,585.72 Average Cost/Pound: $0.11 International - Ocean 38 $254,229.76 Intermodal 6 $14,448.75 Average Cost/Shipment: $2,408.13 Expedited 3 $1,251.65 Average Weight/Shipment: 21,675 LBS Totals: 2,179 $1,015,353.73 *KPIs are based on a 30 day moving average. can be an advantage to your business.
- 14. And we offer more than just technology. We’ll put together a team of specialists that are dedicated to your account. – One point of contact – Collec7ve exper7se on how your account should be handled – An account manager – Account execu7ves – IT specialists – Implementa7on team – Shared services group (simple/repe77ve tasks) – Strategic services group (complex issues) – Opera7ons Companies want their managers to deal with higher‐level issues. But oen they’re forced to spend too much 7me on the niMy griMy. – Load entry and quo7ng – Dispatch – Track and trace – POD (Guaranteed Shipments) – Claims – Repor7ng – Bill pay and audit – Contract management We’ll do the day‐to‐day, the mundane, the details.
- 15. We start with a bulletproof implementa7on plan. • First we understand and analyze your business and process • Then our specialists design a solu7on • We mirror your current system first then implement our solu7on in stages; this approach makes change management smooth • You’ll realize results, immediately and in real 7me, load aer load • We monitor and improve the solu7on con7nually Our implementa7ons are closed‐loop. We con7nually adjust, monitor and readjust.
- 16. Manufacturing in the real world. One of our clients is a publically‐traded company with revenues over $700 million. They are a mul7‐million dollar mul7‐modal shipper. – The first challenge was to align the shipping processes of 850 retail loca7ons with minimal disrup7on and change management – The second challenge was to integrate with over 1000 dealers, 150 vendors and three manufacturing facili7es. Solu;on – We provided a dedicated account team – We integrated our technology with their legacy systems – And we did our magic—we simply applied our process efficiencies and state‐of‐the‐art technologies to create an evolved transporta7on management solu7on Results – The client achieved hard spend savings in the millions – They had increased control and visibility into savings, shipment data and transac7on efficiency – With plenty of so? cost reduc;on and asset redistribu7on
- 17. Warehousing and distribu7on in the real world. One of our clients is a mul7‐million dollar mul7‐modal interna7onal warehouse and distribu7on company. – The first challenge was to provide visibility into transporta7on metrics and spend – Next, we needed to examine and fix inefficient processes and manual shipment execu7on – Finally, we had to integrate with eight separate ERP systems, two billing systems and a stand‐alone general ledger system Solu;on – We provided a dedicated account team deployed on‐site at their headquarters – We designed a mul7‐loca7on con7nual improvement plan with minimal change management – We integrated those legacy systems – And we did our magic—we simply applied our process efficiencies and state‐of‐the‐art technologies to create an evolved transporta7on management solu7on Results – The client achieved hard spend savings in the millions – They have centralized control and efficient repor7ng – With plenty of so? cost reduc;on and asset redistribu7on – A con7nual improvement plan to create further savings and efficiencies
- 19. Let’s get started. Echo is easy to do business with—and it’s even easier to get started. Next steps: Opportunity Assessment: Market analysis of your current rates Technology: Overview and demonstra7on Time investment: two or three hours Small effort…big results.