1. ECCO Select is a leader in the Consulting and Resource Management market. We serve clients nationally,
understanding their business needs and matching the right professional to each job.
We offer total business solutions placing experts in Information Technology, Accounting/Finance, Legal, Human
Resources, Administrative, Health Care and Marketing.
Our Philosophy
We are not interested in doing a quick placement with a client and moving on. We nurture our business relationships so
that we become a partner of our clients. We value their business today, and tomorrow!
Our History
Established in Kansas City in 1995, ECCO Select Corporation provides resource management, consulting and staffing
services nationally. With a satellite office in Washington, DC, ECCO Select serves a diversified client base with a variety
of specialized services. ECCO Select is one of the “Top 10 Small Business in the Kansas City Area” for 2008 - 2009
according to the Greater Kansas City Chamber of Commerce. ECCO Select offers outstanding resources and provides a
competitive salary and benefit package. We are an Equal Opportunity Employer.
Satisfied Clients
Construction, Design and  City of Los Angeles, CA  Collective Brands (Payless
Build, Utilities  United States Department Shoe Source)
 Burns & McDonnell of Agriculture (USDA)  Zavers
 JE Dunn  Internal Revenue Service
 Kansas City Power & Light (IRS) Other Industries
Communications  Federal Aviation  Salvation Army
 Sprint/Nextel

Administration (FAA) Unisys
 CenturyLink  Veteran’s Administration
 Velociti  Tallgrass Technologies
(VA)
 AT&T  AEG/Sprint Center
 Small Business
 Birch Telecom 
Administration (SBA) Altofonte International
 Cox Communications  Maximus
 Department of the Army
Financial Services 
Plac e your mes sage here. F or maximum i mpact, us e two or thr ee sentences.
(DoD) IMCG
 Commerce Bank  
State of Missouri LaBarge, Inc.
 Federal Reserve Bank
 Midwest Consulting Group
 H&R Block Medical Professionals  Network Designs
 MultiService Corporation  Teva Neuroscience
 US Bank  TechSmart
 Hospital Corporation of
 Pioneer Financial  Tshibanda & Associates
America (HCA)
 Ernst & Young
 Cardiovascular Consultants  Zouire
 United Missouri Bank  Booz Allen Hamilton
 PNC Bank/Midland Loan
Retail  SRA
Services
 American Multi-Cinema  Cap Gemini
Government
 City of Kansas City, MO  Hallmark  Pinnacle
Certifications
ECCO Select is a certified Minority Business Enterprise, Woman-owned Business Enterprise, and Small Disadvantaged
Business.
1301 Oak Street, Suite 400, Kansas City, MO 64106 816-960-3800 www.eccoselect.com

2. ECCO Select Past Performance
INFORMATION TECHNOLOGY
 Rapid Application Development (H&R Block - Kansas City, MO). Rapid application deployment to develop and
launch an e-commerce website for tax preparer’s nationwide in 90 days. Incorporated an extensive online database
including federal and state regulations and “how-to’s” for tax preparers. ECCO Select utilized an innovative flexible
development team that bands together expertise in user design, requirements gathering, marketing, website
development and project management.
 Project Management Office (Sprint - Overland Park, KS and Birch Telecom - Kansas City, MO). Consulting
assistance related to the establishment and on-going operations of the Enterprise Program Management Office,
programs, projects, task forces, and compliance teams; and oversight of work performed by other vendors
contracted to assist Sprint’s initiative.
 Architecture Strategy (Aquila - Kansas City, MO). Facilitated identification and prioritization of Aquila’s desired
future business capabilities, matching IT Architectural direction with overall cooperate strategic direction. Facilitated
process for establishing strategic goals and objectives for IT. Provide process and guidance for establishing an
enterprise conceptual architecture and current state/future state migration plan. Provide a standardized governance
process to identify and implement new technical capabilities in conformance with the overall architectural direction.
 Independent Validation and Verification (IV&V) (Sprint - Overland Park, KS). Partnered with Ernst & Young to
review critical applications for readiness. Obtained control of project for final review and documentation phase.
Implemented best practices for continued IT security. Serve as quality assurance/inspection consultant on the
Quality Assurance/Progress Confirmation Team of the PMO, conducting inspections of compliance artifacts at
specific project milestones and providing objective recommendations to self-certifying compliance remediation
teams.
 Sarbanes-Oxley 404 (Sprint - Overland Park, KS). Led review of IT Controls in the areas of Change Control and
Logical Access. Conducted meetings to determine how well systems were meeting Sarbanes-Oxley 404 compliance.
Performed Remediation Testing for Sarbanes-Oxley Audit control changes. Conducted meetings and performed
follow up testing to determine if changes made to internal controls identified as insufficient per SOX standards, were
corrected and performing intended purpose.
 PeopleSoft Implementation/Upgrades (City of Kansas City, MO and City of Los Angeles, CA through Maximus).
Technology Staffing and Network Support: Supplied functional and technical resources for PeopleSoft
implementation as well as technical documentation specialists, trainers and project managers.
 Information Security Assessment (Small Business Administration - Washington, DC). IT Security assessment,
implementation and training. Modernization blueprint that focuses on Agency IT investments. Acceptable business
cases for all major Agency IT systems. Major Agency IT projects operating within 10% variance of project cost,
schedule and performance goals. 100% of operational Agency IT systems certified and accredited and their C&A
status verified by the office of the SBA Inspector General. Full participation in the cross-agency OMB sponsored e-
government initiative.
 SCAP/C&A Documentation (Federal Aviation Administration - Washington, DC through Network Designs).
Provided analysis to complete the System Security Authorization Agreement (SSAA) in accordance with DITSCAP
process for FAA RFID application.
 Web Development (Federal Aviation Administration - Washington, DC through Network Designs). Analyze, design
and construction information systems on an enterprise-wide basis. Use analytical and computational methodologies
for using analysis of the information exchange technologies for enterprise-wide or large scale information systems.
Design software, hardware and communications architecture to support the requirements to address future cross-
functional requirements and interfaces.
 Web Supply Chain Management (WBSCM) (United States Department of Agriculture - Kansas City, MO through
SRA). Support and management production maintenance and monitoring of legislatively mandated changes,
problem research and correction related to the USDA’s Legacy PCIMS environment. Assist in the requirements
development for the web-based system. Assist in SAP development and deployment.
 Requirements Management and Business Analysis (Internal Revenue Service - Washington, DC through
TechSmart). Support the IRS futuristic Customer Account Data Environment (CADE) development environment by
designing artifacts, participating in cross-functional reviews and identifying business rules for logical designs.
1301 Oak Street, Suite 400, Kansas City, MO 64106 816-960-3800 www.eccoselect.com

3.  IT Support Services (United States Department of Agriculture - Kansas City, MO through Booz Allen Hamilton).
Provide IT support services that enable Farm Service Agency information and program areas to accomplish the
agency’s mission objectives under the Farm Application Services and Technologies (FAST) contract vehicle. The
team offers a broad range of services, solutions and contract types to fulfill the majority of component and
departmental IT services needs including: Requirements definition and analysis, software development technical
services, software support services, data administration, software integration analysis and design, legacy interfaces
and data migration, software analysis and design, software programming, software testing, configuration
management, web design and development, applications software programming services and systems integration .
One such contract the team is engaged on is the Application Stabilization, Maintenance and Support of Production
Adjustment and Risk Management Office (PARMO) Web Applications.
MULTILINGUAL TRANSLATION AND e-DEVELOPMENT
 Conference Document Translation (United States Department of Agriculture - Washington, DC Prime Contractor).
Provide multi-language document translation for use at the USDA’s Codex Alimentarius international conferences.
Languages include English, Spanish and French with additional language capabilities.
 Hispanic Web Team, Web Content Translation and e-Development (Sprint/Nextel - Reston, VA). Working closely
with the English and Hispanic marketing and business units, the Hispanic Web Team delivers content in response to
business demand, tracking requirements volume and ensuring on-time delivery of Spanish-language content that
mirrors the English version of the Sprint.com web site and store.
CALL CENTER
 Call Center Process Improvement Training and Retention (Aquila - Kansas City, MO). Provided business
process analysis and recommendations for improving a high-volume call center. Implemented screening process to
increase quality of call center resources. Attained bi-lingual candidates to reduce translation costs. Retained highest
volume of call center resources per six month period.
HUMAN RESOURCES
 Since 2006, ECCO Select Corporation has provided classroom instructional training for both the AGNISX USDA/
AMS SharePoint product as well as classroom training for all modules of the new Web Based Supply Chain for
personnel in three agencies of the USDA; Farm Services Agency (FSA), Agricultural Marketing Stabilization (AMS),
and Food & Nutrition Service (FNS); the U.S. Agency for International Development (USAID); and commercial
vendors throughout the American food supply chain. ECCO Select Corporation resources have designed,
developed and maintained numerous online training modules for WBSCM as well as the Electronic Commodity
Ordering System (ECOS).
 Diversity Training (City of Kansas City, MO). Conducted employee attitude pre-assessment with results reporting.
Developed training programs targeted for manager and employee audiences. Facilitated training sessions for 3,800
managers and employees. Prepared on-line Diversity Training program for employees hired after the classroom
training is conducted.
 IT Healthcare Training (Cerner Corporation - Kansas City, MO). ECCO Select Corporation is providing on-site
training support for all Cerner’s’ go-live events. This includes over 20 specific Cerner Solutions with many of these
very customized to the clients specifications. Most shifts are performed on a 12-hour rotation that work alongside
hospital staff. ECCO Select Corporation assists with initial user account setup, basic technical connectivity and
patient process flow throughout the solution. Post-mortem surveys are performed on every event and feedback is
given to the Instructional Designers and per-implementation Trainers to better equip the end users moving forward.
LARGE-SCALE RAPID DEPLOYMENT
 Seasonal Work Force (Salvation Army - Kansas City, MO). Recruit and place 360 Bell Ringers for the holiday
season metro-wide. 30 day ramp up period.
 Nationwide Technician Deployment - ECCO Select manages the full lifecycle of multiple projects including
requirements analysis, recruitment in all 50 states, detailed technical screening to confirm the talent qualifications,
pay negotiation, all Human Resource functions associated with the hiring/termination of employees and frequent
employee and follow-up to ensure quality standards. Deployments include 200+ personnel, for nationwide projects,
with a two week ramp up period.
 Kronos Time clock De-installation/Installation (Home Depot) – Recruited 2,000 time clock installers to
replace units in national retail chain of 944 stores. This 10 week project, completed in two phases, included
project management to ensure technicians arrived as scheduled at a store on two different occasions.
 GPS Vehicle Installation (City of Chicago Police) - 1) Two person Mobile Technician team for six month west
coast installation. 2) Four local ECCO Select Technicians installed over 1,000 GPS devices for a major
Midwest municipal police department over a six month period.
1301 Oak Street, Suite 400, Kansas City, MO 64106 816-960-3800 www.eccoselect.com

4.  Drive Cam Installation Project (First Student Bus Company) - 500 Mobile Camera devices were installed by
ECCO Select Technicians in a school bus fleet.
 Overnight RF Wireless Upgrade (Lowes) - Supplied five two-person teams of Mobile Technicians to perform
overnight replacement of CAT5 cabling and wireless access points to 650 locations of a national home
improvement chain over a six month period.
 RF Wireless Network Installation and Switch Conversion (Cracker Barrel) - Furnished Project Management
and overnight Technical Support for the conversion of a 518 location national restaurant chain. Secured 33
Network Installation Technicians for six month project, which included installing CAT5 cabling and wireless
access points, replacing network switches and running store system through an IP Schema conversion.
Overnight.
 Retail Computer Upgrade (Walmart) Recruited 11 Technicians in a one-week ramp up period to replace
computer terminals in 248 discount retail stores. Project was completed in a five day period
 Signature Capturing Device Installation (Macy’s and JCPenney) - Performed at two national retailers
simultaneously over a six month period. Supplied five resources per day to work for 4 to 6 hours. Total of
160 people and 360 locations.
 Retail P.O.S. Upgrade (Bed Bath & Beyond) - 45-day P.O.S. upgrade for a national household goods
retailer. Supplied 53 local Technicians to work with Project Managers at 119 stores (five sites
simultaneously). CAT5 replacement and scanner and credit card signature capturing device installation was
performed.
 LCD Screen, Cabling and Network Switch Installation (Kmart) - Recruited 125 local Network Installation
Technicians and Site Leads in a one week period for a national discount chain. Supplied five Site Survey
Managers to conduct store assessments prior to installations.
 SMS Traffic Counter Installation (Van Heusen and Bass Clothing) - ECCO Select Technicians performed
SMS installations in three Hawaiian locations for a national retail clothing chain.
 Trinidad RFID Reader Installation - Supplied two United States-based Technicians for two week installation
project to prepare for Presidential speech.
 Distribution Center CAT5 Cabling Installation and Replacement (Toys R Us, Tractor Supply Company, Party
City, Temple Inland) – Coordinated a 76-person Technician Team for three to six month projects installing
CAT5 cabling.
 CenturyLink formerly known as EMBARQ - ECCO Select Corporation currently provides field tech resources
for telephone system trouble tickets. These techs are deployed within as little as 2 hours based on the
severity of the issue. All information is captured and reported back to CenturyLink for resolution or
escalation.
ECCO Select Key Performance Indicators
ECCO Select’s key performance indicators are based on three proactive core components:
Service, Relationship Development and Talent Acquisition.
Service:
Achieving customer loyalty means differentiating our services based on the clients needs. ECCO Select’s methodology
includes the customer touch, quality, feedback, and suggested solutions based on the pain-points of the customer. Our
holistic approach to providing the best customer service is beyond price and human capital, it includes merging the cus-
tomers expectations with quality results.
Relationship Development:
Establishing a rapport with our customers encompasses advocacy and follow up in a timely fashion. It is not enough to
simply repeat the desired needs of our customers but to partner with them while sustaining or exceeding the goals es-
tablished by the respective company. We have also cultivated our relationships from external memberships including
the United States Hispanic Chamber of Commerce and the National Minority Supplier Development Council.
Talent Acquisition:
Identifying talent is a culmination of defining the scope of work, establishing the structure, designating the key players
and establishing the deliverables. Our talent pool of candidates is comprised of our internal database, subscribed-to
databases, a robust referral network and strategic recruitment of our clients’ competitors.
1301 Oak Street, Suite 400, Kansas City, MO 64106 816-960-3800 www.eccoselect.com