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Earthsoft Foundation of Guidance
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                                             Making earth little softer
Index
•   Interview
•   Before interview
•   During interview
•   Preparation - Likely questions
•   Entire process
•   Do’s & Don’ts
•   Attire




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Definition of interview
Face-to-face contact & communication with
anyone having authority to hire or supervise, to
evaluate based on your education, experience &
skills and personality
  “They want to know that what you
    know instead of that what you
            don’t know.”



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Objectives
• To understand the purpose of the interview
• To prepare for your interview
• To develop strategies & techniques for a good
  interview




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The Purpose
• To evaluate
  • Your abilities, talents, interests, personality,
    work experience, education, and motivation
• Communication between employer & you
  • Employer needs, history, work environment,
    business activities, and future plans
• To test your ability to operate under pressure
• To demonstrate your problem-solving skills
• To conclude compatibility about the job
• How effective you communicate?
• How successfully you both close it?
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Need of interview
To evaluate your personality & check
• Smartness, Energy
• Education, Knowledge, Expertise
• Experience, Reliability, Ability to execute
• Vision
• Convincing power, Communication skill
• Decision making ability
• Leadership quality, Team work
• Personality – Habits, Hobbies, Health
• Body language, Attitude

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Interview Skills
• Have a Plan
• Demonstrate your desire to work
• Verbal & Non-Verbal Communication
• Smile, make eye contact
• Bonding Moment
• Concise vocabulary
• Hand Shakes
• Demonstrate Energy
• Precise Time –in & Time Out
• Be Flexible
• Be honest , sincere & polite
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Ten Most Marketable Skills
• Technical
• Analytical / Problem Solving
• Flexibility / Versatility           Energy
• Interpersonal
                             Ethics           Energise
• Oral / Written Communication
• Organization / Planning           Personality
• Time Management
                            Etiquette           Edge
• Motivation
• Leadership                         Execution
• Self-Starter / Initiative
• Team Player
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Interview process
Based on quality of your resume & credentials
  mentioned
• Initial employment interview
• Pre-screening process
  • Ability tests
  • Language tests
  • Personality tests
• Followed by 2nd / 3rd interviews till closure
• Letter of appointment
• Acceptance
• Joining
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TOOL BOX FOR THE
SUCCESSFUL JOB SEARCH




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Beginning of Job Search
• Research the organization
• Read Job description, knowledge, skills &
  abilities required of the position
• Assess the value you have to offer to position &
  organization
• Match experience to the job requirements
• Be realistic, Think about yourself & opportunity
 • What did you like most in past? Would this job offer
   what you like or is it still better?
 • How do you interact with others?
 • What motivates you?
 • Know your qualifications and limitations both
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Know Yourself
• List adjectives that describe yourself
• Create table of job satisfaction factors
• Rank personal values
• Analyze past work experiences
• Assess strengths & weaknesses
• List life & career goals
• Stay aware of current events
• Assemble and review job portfolio
• Review notes on employer
• Match your qualifications to their needs
• Formulate questions to ask
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                                                  12
Check before interview
• Check the current unemployment rate & trends
• Is it employers or employees market?
• Ambition & reality to converge
• Prepare for interview from the beginning
• First impressions last forever, you only get one
  chance, opportunity knocks only a once!
• Attempt fully prepared, easier it will be
• While your resume opens the door, the interview
  keeps it open or closes it quickly



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Need to know
• Size & Age of company
• Number of employees
• Divisions and subsidiaries
• Locations/length of time there
• Services or products
• New products or projects
• Growth pattern
• Sales/assets/earnings
• Reputation, Culture and values
• Competitors within the industry

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Preparing for the Interview
• Prepare a resume
• Prepare a brief & precise profile note
• Prepare anticipated questions & rehearse the
  answers
• Prepare a file having copies of resume,
  references, education & work certificates, etc
• Remember to bring a set of stationary like white
  paper, pen, pencil, eraser, etc
• Review your work history & projects
• Write questions about the job or organization
• Be prepared for surprises
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Before the Interview
• Find out and record where, when, and with
  whom you will interview with
• Will I be only one interviewed during this time?
• What kind of questions will be asked?
• How can I best prepare for the interview?
• What are the names & profiles of interviewers?
• Any question or doubt about organisation
  emerged from the research
Psychological Preparation
• Put yourself in the right frame of mind
• Show self-confidence, be prepared
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Develop & pursue career goals
• How would you describe yourself?
• What are your strengths and weaknesses?
• Identify challenges you are looking for
• Know what you want to accomplish
• Your short-term & long term career goals?
• Why did you choose this career?
• Is it aligned to your goals?
• What do you want from this job?
• What is compatibility between profile & job?
• Why should employer hire you?
• Have a focus & a time bound plan or agenda
• What are you doing to achieve your goals?
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Getting the interview
• Confident hand shake, you have a skill set that
  organisation needs, be genuinely interested
• Be prepared for everything – Technical,
  Behaviour, HR, Finance related questions
• Remain professional & offer pleasant smile
• Never expose previous negative experiences
• Practice online test for the subject matter
• Always set yourself apart wherever possible
• Interview is an opportunity to impress employers
• If you feel good then let the employer know

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Get Organized!
•   Greeting
    • Small talk
    • Confident, Can-Do statements
•   Strategy
    • Deliver topic sentences
    • Provide concrete examples
    • Organize for conciseness
    • Adapt to audience
•   Closing (memorize)
    • Summarize qualifications
    • Reinforce interest in position
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Convey Confidence
• Appearance
• Dress
• Posture
• Gestures
• Attitude
• Attention
• Eye contact
• Voice quality
• Resume
• Preparation

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Interview - Do’s and Don’ts
        Do not chew gum or smoke
       Do not distract the interviewer
       Do not bring family or friends
             Do not use slang
              Do not ramble

        Do formulate your answers
        before beginning to speak




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Do’s & Don’ts
        Do’s                     Don’t
Listen                Exaggerate
                      qualifications
Paraphrase/clarify    Give yes/no responses
Engage & elaborate    Criticize previous
                      employer
Monitor body language Be nervous




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While at interview
• Do find out the exact time and place of the
  interview – arrive 10 minutes early and relax!
• Be in a neat appearance
• Dress appropriately, Keep perfume to a
  minimum, check personal cleanliness
• Pay particular attention to fingernails.
• Freshen up
• Be energetic and with self-confidence
• Do bring a copy of resume and other supporting
  data, perhaps in a portfolio

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Interview DO’s
• Treat people with courtesy & respect
• Address interviewer Mr. or Ms. First / last name
• Maintain good eye contact during the interview.
• Sit still in seat; avoid fidgeting and slouching.
• Offer a firm handshake, make eye contact, and
  have a friendly expression when greeted
• Listen & be sure to understand interviewer’s
  name and the correct pronunciation
• Organize your thoughts and apply your
  knowledge, skills and abilities
• Switch off the mobile/wireless device
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Interview DO’s
• Think globally!         Relate experiences to
  demonstrate your qualifications & skills
• Back up statements with specific examples
• Ask clarification if question is not understood
• Be thorough in responses, be concise in
  wording, be affirmative
• Use good grammar & diction
• Say “yes”, not “yeah” Don’t fill pauses with “um”
  “uh” or “ah”. Don’t punctuate sentences with
  “you know”, “I like that”, “I see” , “okay”,
  “wonderful” or “great”, etc
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Interview DO’s
• Treat the interview seriously and show interest
  in the employer and the opportunity presented
• Respond to questions in a positive manner.
• Answer the question, use professional
  experiences & descriptive to demonstrate how
  you would respond to a situation




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Interview DO’s
• Watch the tone of your voice
• Make sure answers have a definite flow. In the
  beginning state major points; in the middle
  expand upon those points or ideas, and in the
  end reinforce your key points and end on a
  positive note.
• Make sure you understand the employer’s next
  step in the hiring process; know when and from
  whom you should expect to hear next
• Evaluate the interviewer and the organization.
  An interview is a two-way street.
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Interview Don’ts
• Don’t treat the interview casually
• Don’t keep on talking
• Don’t bring up the subject of salary, Don’t
  impress that you are only interested in salary
• Don’t be afraid to ask questions
• Don’t make excuses.
• Don’t avoid taking        responsibility for your
  decisions and your actions.
• Don’t make negative comments about previous
  employers or supervisors (or others)
• Don’t act as though you would take any job or
  are desperate for employment.
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For successful interviewing




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Successful Interviewees
• Analyze situation & audience
• Organize knowledge and experience
• Convey confidence
• Handle questions
• Reduce anxiety




                                  30
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Differentiating yourself
• Briefing about yourself
• What are your strengths?
• What are your weaknesses?
• Your understanding about job description
• What do you know about the company?
• Why you feel more suitability about the job
• Why do you want this job?
• Why are you looking to leave current position?
• Light moments - How would your colleagues &
  boss describe you at work? Outside of work?

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During the Interview
• Be on time, Be friendly
• Show your enthusiasm
• Be positive and honest
• Maintain eye contact, express yourself
• Don’t criticize previous employers
• Be aware of body language
• Be a good listener
• Emphasize your strengths, Be yourself
• Avoid personal issues
• Be confident
• Convey the best of past & possible contribution
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Posture During the Interview
• Sit on front middle of the seat
• Men: legs uncrossed, but closed
• Women: legs or feet crossed if wearing a skirt,
  may be uncrossed, but closed
• Hands folded in front
• Sit up straight with head, neck, and chest
  aligned with hips
• Be careful of bad habits
  • Tapping your fingers
  • Biting your nails, Playing with your hair
  • Clicking your pen, etc.
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During the interview
• Firmly shake hands with those you meet
• Greet all involved in the interview process and
  try to remember names
• Be friendly to everyone (recruiters, interviewers)
• Follow the interviewer’s lead (direction, selecting
  a seat, drink, etc.)
• Be specific, not general or vague!
• Don’t describe how you would behave, Describe
  how you did behave
• If you later decided you should have behaved
  differently, explain this
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Remember…
• Nervousness is normal
• Take a deep breath and try to R E L A X without
  getting noticed
• Don’t let nervousness interfere with your
  answers or conversation
Remind
• This is just part of the process to see if you are
  a good fit for the position
• If you are not selected, sky is not going to fall!
• Think whatever happens for good!!

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Answering the Questions
• Points must be clear, relevant and adequate
• To enable the interviewer to understand what
  you are saying
• To determine your strengths for particular job
• To have sufficient information to make a good
  decision
• The interviewer needs to determine if you can
  do the job and if you will do the job and if you
  are the best one!
Hiring RIGHT person & long runner is the goal.

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During the interview
• Listen with patience & answer with enthusiasm
• Have examples to highlight competencies –
  demonstrate your ability
• Have questions ready
  • Department structure
  • Are there any training or personal development
    opportunities associated with the role?
  • 3-5 year business plan
• Body language throughout interview
• Handshake/closure

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Questions




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The Interviewer’s Agenda
• They have an agenda
  • To determine if you have the skills
  • Identify your personal attributes
  • Assess your motivation

• Help them by
  • Showing how you fit their company
  • Exhibit your personality
  • Share your career goals



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STAR Approach

   S ituations - Describe the situation

   T asks -What approach did you use?

   A ctions - What action did you take?

   R esults - What was the result of your action?

     STAR guides an outline for answers


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The best predictor of future performance
          is past performance




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Interview Questions
• Directive Questions
  • What skills do you have to deliver
    responsibilities of this position?
• Non-Directive Questions
  • Tell me about yourself?
• Hypothetical or Case Questions
  • Suppose you were working on a guest floor,
    and a fire broke out. What would you do?
• Behavioral Questions



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Types of interview questions
• Competency based – To demonstrate what
  you have done
• Worked as part of a team
• Leadership qualities
• Worked under pressure
• Multitasking abilities
• Working with clients or associations
• Effective communication skills
• Worked on a entire cycle of project
• Level of involvement/seniority
• Dealt with conflict/resolved issues
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Types of interview questions
• Behavioural – scenario questions to
  establish behaviour patterns
• Role plays and/or Case study
• Establishing analytical / problem solving /
  operational / time management / supervisory
  experience
• Technical – demonstrate level of technical
  ability throughout work experience
• Accounting and IT
• Check what systems / procedures they use and
  prepare examples
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Competency based interviews
• Adaptability - Changing priorities to achieve
• Client focus - Provided extra ordinary services
  to a client beyond their expectations? How did
  you identify the need? How did you respond?
• Communication - Situation that required
  extensive communication & handled well
• Organisational awareness - Describe the
  vision & culture of organisation & your alignment
  to achieve the common goal
• Results orientation - When you set and
  achieved a goal
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Competency based interviews
• Teamwork - successful as a team member
• Problem solving & judgment - When you
  identified the underlying causes to a problem,
  resolved successfully & shared the right
  judgement, took correct actions
• Developing others - When you coached
  someone to help them improve their skills or job
  performance. What did you do?
• Innovation – Example that was new and
  different for the organisation, resulted improved
  performance & productivity
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Competency based interviews
• Impact and influence - series of steps on an
  issue to influence an individual or a group
• Leadership - When you had to lead a group to
  achieve an objective
• Relationship building - A situation in which you
  developed an effective win/win relationship with
  a stakeholder or client. How did you go about
  building the relationship?
• Self management - Describe the level of stress
  in your job and what you do to manage it.
  Example of high pressure situation
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Write answers or scenarios
• Draft written answers to potential interview
  questions
• Develop appropriate scenarios based on your
  research of job description & organisation




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Communication tools




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Most FAQ
• Tell me about yourself.
• Your education qualification & performance
• Which courses did you enjoy most? Why?
• Describe your research / project work?
• Why did you choose this field of study?
• What are your strengths and weaknesses?
• What      are     your       most      significant
  accomplishments?
• What motivates you?
• What do you know about this organization?
• Why do you want to consider us?
• Where do you see yourself five years from now?
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Most FAQ
• How can you benefit this organization?
• Describe a problem you have had to deal with.
  How did you handle it?
• Do you prefer well-defined responsibilities or
  flexibility? Why?
• Tell me about your past jobs.
• Describe your experience and/or education.
• Describe your ideal job
• What are your short-term & long-term goals,
  how do you expect to achieve them?
• What salary are you expecting?
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Most FAQ
• When you have gone beyond to satisfy a
  customer.
• Tell me about a conflict with a co-worker and
  how you resolved it?
• What qualities a successful manager should
  have?
• What is the last book you have read?
• Who is your role model?
• What is your family background?


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Tell Me About Yourself
Create a 60-second sound byte
Include
• Geographic origins
• Educational background
• Reason for choosing major
• Specific expertise and accomplishments
• How you can contribute to company
• Identify your career goals
• Speak clearly, sincerely and honestly



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Your Strengths
• 2 or 3 strengths related to position
• Relate them to the job
• Give examples & demonstrate these
• How were they developed
• Identify your mentors and/or role models




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Your Weaknesses
• Relate these to your work
• Show the positive side of these
• Steps you have taken for improvement
• Detail the results and/or time frames expected
• Share criticism you have received and its effects




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Behavior Based Questions
                   Situation



          Result               Action
• Identify an incident where your leadership
  proved to be valuable to the operation?
• Prepare Examples of SAR
  • Situation
  • Action
  • Result
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Behavior Based Questions
• Based on the theory that past behavior is
  predictive of future success.
• Questions about skills, character, and
  preference based on examples from your past
  work or school experience.
• Key idea is to paint a picture of the thinking that
  underlies the decision making or behavior
• What do you think of working overtime?
• Describe a time when you needed to work extra
  hours to meet a deadline or complete a task
• Examples show the meaning you have made of
  education and experience
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Behavior-based Questions!
• When did you face problems or stresses at work
  that tested your coping skills. What did you do?
• A time when you were quick while deciding
• An important goal you had to set and tell me
  about your progress in reaching that goal.
• A problem you faced on the job, and how did
  you solve it
• A situation in the past year in which you had to
  deal with a very upset customer or co-worker
• If a customer yelled at you, what would you do?
• Time you dealt with an angry guest to ensure
  the situation was corrected to their liking?
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Leadership qualities
• Describe a time when you needed to work extra
  hours to meet a deadline or complete a task.
• Identify an incident where your leadership
  proved to be valuable to the operation?
• Describe a time you assisted an angry guest to
  ensure the situation was corrected to their liking
• Provides insight on how the candidate’s mind
  works
• Do you have leadership traits? What are they?


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Unlawful Questions
• Do you have children?
• How old are you anyway?
• What is your date of birth?
• Where is your birthplace?




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When it is done
• ASK when you can expect a decision or if you
  should call
• Express thanks for their time
• FOLLOW UP the interview with a thank-you
  note or letter or email
• ANALYZE your performance in the interview (for
  later interviews)



  Don’t get discouraged if you are not selected!
     Learn from the process and be patient
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About Salary
• Salary topic is addressed in a second interview
  or after the job is offered
• Research the average salary
• Know what you want, and be realistic
• Evaluate situation well
• Don’t undersell yourself
• Understand clearly what is being offered to you
• Evaluate is it worth for the considerations &
  communicate clearly
              Know what you’re getting !

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Questions for the Interviewer
• Always have 4 or 5 questions prepared
• Most effective ways to compare employers
• Assure questions show interest & enthusiasm
• Demonstrate knowledge of the industry &
  company
• Consider multiple areas
• Corporate values & Work environment
• Anticipated responsibilities
• Employment trends
• Measures of work performance
• Quality of work, Personality factors, etc
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Questions to ask
• What would my responsibilities and duties be?
• How would my performance be evaluated?
• How would I be supervised?
• What opportunities for advancement exist?
• Is there a training program?
• How much travel is required?
• Who would I be working with?
• Where will I be working?




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Too much & unrelated sharing




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Interview




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The three most important things you
  should do before your interview

                  1. PREPARE!

                  2. PREPARE!

                  3. PREPARE!
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Attitude
• Be on time for the interview
• Treat the receptionist with respect
• Be enthusiastic, eager, and smile
• Don’t sit until you’re invited to, and sit up straight
• Practice good eye contact
• Walk with confidence
• Adapt to your surroundings
• Use Mr. or Ms. unless asked to use first name




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Practice the Soft Skills
• Greet people with a firm handshake
• Stand up to meet people
• Keep your guard up during lunch or dinner
• Practice your dining etiquette
• Remember “please” and “thank you”
• Be good at chatting and small talk




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Why spend time finding out
 about the employer/job?
          Your goal is to show the
           employer why you are the
           best person for the job
          Relate your strengths and
           experience to the job



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First Impressions
    Your Resume
    Your Application
    Your Clothes & Appearance
    Your Body Language




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What is employer looking for?
• Job skills and transferable/adaptable skills
• Flexibility
• Dependability
• Teamwork
• Productivity
• Creative Thinking and Problem Solving
• Organizational Skills & Leadership Skills
• Communication/Customer Service
• Ability to continuously learn



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Personal attributes
       Energy                Energise                   Edge
Health, Dreams,            Attitude, Team       Aptitude , Ability
Liking, Consistency,       Player,              ,Skill, Expertise
Nature, Life style,        Delegation,          Management,
Commitment, Self           Interpersonal        Teaching ability
Motivation, Flexibility,   skills, Stability
     Execution              Etiquettes                 Ethics
Family support, Ability Self discipline, Value, Character
to close successfully, Well planned, Believes,
Reliability             Organising       Religious,
                                         Trustworthy

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Professional attributes
        Energy                    Energise
Deep willingness to      Respect, Making a
excel,Fun & working      difference
under Pressure, Need     Recognition
& availability ,Travel   Connecting with people
         Edge                    Execution
To gain Knowledge,       Good management, Cost,
Enhances algorithmic     Passionate to grow, To
& Logical Sharpness,     contribute, Quality &
Quick learner            timely deliveries
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Prove You Can Do The Job
 Employers   want concrete examples
 Identify your skills: adaptive, transferable,
  and job-related
 Present a good “story”
 Use data - numbers, volume, %, etc.
Emphasize results: what happened as a
  result of your skills/efforts?
Link up what you’re good at & how you can
  help the employer out in this job

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Closing the Interview
• Review your strengths
• Ask questions
• Say thank you for the opportunity
• Say what is next action? & by whom?
• Ask for their business card
• Extend a handshake and exhibit enthusiasm




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Follow-up
               Send  a Thank You note
               Call back in a few weeks
               Get a next interview/meeting



• Send a short thank you note within 24 hours
• Remind them of key points from the interview
• Emphasize your interest
• State when you expect the next contact to be


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Don’t Give Up
 It takes time and persistence to reach your goal
 Consider every interview a learning experience




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Illegal Topics
Topics to avoid include
• Nationality/race
• Marital status
• Religion
• Affiliations
• Disability or medical history
• Pregnancy, birth control, child care
• Age




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Evaluate
• How did you do overall?
• What were your strengths?
• What right things you did?
• Which mistakes did you make?
• What needs improvement?
• Develop a follow-up chart for tracking




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Revisiting
• Describe appropriateness of your attire/
  appearance
• Specifics on what you did well
• Specifics on what you can improve
• What you thought of the questions the
  interviewer asked and their interview style
• How well you responded to the questions
• If you think you should have been “hired” or not
• Describe your nonverbal behaviors
• Describe anything that surprised you

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Attire




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Dressing for Success
     • Take into account the weather
     • Think conservative, traditional, neat,
       modest, clean
     • Do not go for “shock value”
     • Dress to fit in
     • One level above the work environment
     • Dark or neutral colors
     • Natural fabrics
     • Little or no scents (Perfume)



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Appearance Matters. . .A Lot!
• If you don’t dress seriously, they can’t take you
  seriously!!
• Make a good first impression
• Pride in yourself implies pride in your work
• Show your creativity in your work
• Dress conservatively
• Be well groomed and clean




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Don’t Forget the Details
• Nicely styled hair
• Natural, clean looking face/makeup
• Clean your fingernails
• Wear a Suit, Iron your clothes
• Shoes should be in good condition
• Aloha Attire is Not Appropriate
• Gentlemen-Jackets Buttoned
• Professional Watch
• Skip the clunky jewelry
• Avoid strong perfumes
• Avoid cigarettes
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Interview Attire
• Ladies- Closed-Toe Shoes and Hose
• Minimal Jewelry
• Make-Up and Earrings for Balance
• Purse/Portfolio
• Conservative Length Skirts
• Groomed Hands




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Do NOT Wear
            Clothes with printed logos


Formal wear                   Worn-out garments

Hats indoors                  Strong scents

T-shirts, Shorts              Excessive jewelry

        Clothes that are sexually revealing

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For Men
• Suit matching of good quality (Navy, dark grey)
• Silk tie, no extremes
• Long sleeved shirts in white or light blue
  Leather, lace-up business shoes in black
• Belt should match shoes
• Facial hair well-groomed
• Conservative watch and other jewelry
• Removing earrings is safest
• Do not leave the tags on outside of apparel
• Long socks to match color of suit

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Professional Image for Men
• Best choices
• Business suit, dark colors (blues, grays,
  browns), white shirt
• Suit with solid shirt
• 2-piece suit, lighter colors, striped shirt
• Button your jacket when you stand
• Shine your shoes
• Socks-appropriate color, no holes, long length




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Professional Image for Women
• Best choices
• Navy or black suit, solid blouse
• Suit in solid colors, printed blouse
• Straight dress with jacket, solid colors
• Wear polished, low heeled shoes
• Minimal accessories
• Hosiery - appropriate color
• Don’t wear anything too tight or revealing




                                  Making earth little softer
For Women
    • Two-piece matching skirt or pant suit
    • Full sleeved blouse
    • If skirt, no mini’s! Navy, grey, brown, black
    • Wool, wool blends, microfibers
    • Conservative watch
    • Avoid extreme or excessive jewelry
    • Keep makeup conservative
    • Shoes should be leather or fabric, closed-
      toe; belt to match
    • Purse/bag should be small, simple,
      coordinate with shoes, leather is best
                                Making earth little softer
What to Bring to an Interview
• Several copies of your resume
• Your portfolio, if applicable
• New notebook and a nice pen
• Briefcase or leather folder
• Names, addresses & phone         numbers           of
  references




                              Making earth little softer
Reference slides



            Making earth little softer
Applications & Resumes
• Resumes should be brief and to the point (1-2
  pages). Both must be ERROR FREE!
• Complete the application form or covering letter
• Make sure all information is accurate and
  captures what you have done in each job.
• Document your qualifications. NEVER assume
  anything




                                 Making earth little softer
Types of interviews
• Screening
• Telephonic interview
• Campus interview
• Walk in interview
• Confrontational / Stress interview
• Personal interview / One-on-One
• Technical interview
• Panel / Group
• Task or Technical
• Presentation

                                   Making earth little softer
Types of Interviews
The Directed Interview
 • In-person - one to one, seeks to reveal facts
 • Interviewer takes notes of outline & checklist
 • Compares you to others
The Undirected Interview
 • Unstructured, an open discussion
The Stress Interview
 • Creates discomfort
The Behavioral Interview
 • Interested in past behaviors
The Audition
 • A simulation to evaluate your skills
                                     Making earth little softer
Types of Interviews
The Group Interview
 • Several applicants at one time
 • Provides a sense of leadership & style
 • How do you interact with peers?
The Panel/Board Interview
 • Several interviewers are present
 • Maintain eye contact when answering
   questions
The mealtime interview
 • Check on behavior & mannerism
 • Frank discussions
                              Making earth little softer
Types of Interviews
The Second/Follow-Up Interview
• Focused on specific job, to seek re-confirmation
• Conducted by department or senior manager
• Serious & the best candidates are called
• To understand issues candidate would have
• To negotiate & finalise compensation
The Telephone Interview
• Have copy of resume nearby, speak a bit slower
• Don’t worry about pauses
• Make sure roommates or family are quiet or
  other telephone should not disturb you
                                 Making earth little softer
Telephone Interviews
• Be available on scheduled time
• Check voice quality of instruments
• Have your notes organized, highlighted, and
  within easy access
• Without non-verbal communication, be aware
  that it is difficult to “read” the interviewer
• Make sure your voice conveys enthusiasm
• If more than one person on the other end, have
  them identify themselves



                                Making earth little softer
Research
• To whom are you meeting? Check LinkedIn to read their profiles
• Where is meeting? Know exact location & transport
  arrangement? Be before time!
• Company Background – Google Search
  • Year established?
  • Size of business and their locations?
  • What do they primarily do?
  • Read last Annual Accounts to familiarise yourself
   • Press releases on company website
• Job description – know what’s entailed inside out and be able to
  give examples on each aspect
• Practice psychometric testing / technical testing online
  beforehand or topics related to your expertise
• Prepare two questions to ask at the end of the interview
• Thank them for their time while expressing level of interest
                                            Making earth little softer
Dealing with anxiety
Interviewing for a job is often filled with anxiety
and fear but it doesn’t have to be that way.




There are things we can do to prepare ourselves
and become more self-confident and relaxed.

                                  Making earth little softer
Breathing Exercise
•   Relax shoulders, neck, and jaw
•   Place fingertips on diaphragm
•   Inhale slowly and silently count to 5
•   Hold 3 seconds
•   Exhale while counting to 5
•   Repeat sequence for 5 minutes




                                     Making earth little softer
                                                     102
Practice!
• Practice answering questions out loud
• Mock interview w/ different people
• Get videotaped
• Keep a journal about interview experiences to
  aid future preparation
               stress




                        performance
                                      Making earth little softer
Consideration
Why should I consider you a strong applicant for
this position?
Articulate what’s in your resume.
• Be self-assured, not arrogant.
• Relate your knowledge, skills and abilities
  directly to the job
• Demonstrate your passion
• Tell and sell your story




                                Making earth little softer
The “weakness” question
• Everyone has a weakness. A weakness is a
  deficient skill that you have or need to improve.
  A weakness is not a character flaw.
• Be honest and always use an example that is
  NOT job-related.
• Always describe the weakness in the past tense
  and discuss briefly how you have improved.
• Avoid trite answers such as, “I am a
  perfectionist.”


                                  Making earth little softer
Good and bad answers
    "I do such a good job that it makes
    everyone else envious of how great I am.“
    "I've never been in a position with enough
    influence to do any damage, so I'm not
    sure.“
    “My greatest weakness would have to be
    speaking in public. I don't think it's
    something that comes naturally to me, so
    I've taken courses X and Y to get some
    practice, as well as put myself in situations
    where I was forced to improve."
                                Making earth little softer
Possible Interview Questions
• The Equal Employment Opportunity Act outlaws
  questions about age, national origin, marital
  status, sexuality, and religion
• Be prepared for the possibility
• If it happens, … don’t over react
• If you are uncomfortable, kindly respond that
  you would rather not answer the question




                               Making earth little softer
For Everyone
        • Hair should be neat and clean
        • Shoes should be in good condition
        • Clean fingernails
        • Clothes should fit properly
        • Use appropriate deodorant
        • Details
          • Everything clean and well-pressed
          • Slim leather briefcase if needed




                              Making earth little softer
Thank You




   Making earth little softer

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Earthsoft to face interview and succeed in getting a dream job

  • 1. Earthsoft Foundation of Guidance Edge-Aggressive-Reliable-Trust-Honesty-Soft-Obedient-Fun-Transparent Making earth little softer
  • 2. Index • Interview • Before interview • During interview • Preparation - Likely questions • Entire process • Do’s & Don’ts • Attire Making earth little softer
  • 3. Definition of interview Face-to-face contact & communication with anyone having authority to hire or supervise, to evaluate based on your education, experience & skills and personality “They want to know that what you know instead of that what you don’t know.” Making earth little softer
  • 4. Objectives • To understand the purpose of the interview • To prepare for your interview • To develop strategies & techniques for a good interview Making earth little softer
  • 5. The Purpose • To evaluate • Your abilities, talents, interests, personality, work experience, education, and motivation • Communication between employer & you • Employer needs, history, work environment, business activities, and future plans • To test your ability to operate under pressure • To demonstrate your problem-solving skills • To conclude compatibility about the job • How effective you communicate? • How successfully you both close it? Making earth little softer
  • 6. Need of interview To evaluate your personality & check • Smartness, Energy • Education, Knowledge, Expertise • Experience, Reliability, Ability to execute • Vision • Convincing power, Communication skill • Decision making ability • Leadership quality, Team work • Personality – Habits, Hobbies, Health • Body language, Attitude Making earth little softer
  • 7. Interview Skills • Have a Plan • Demonstrate your desire to work • Verbal & Non-Verbal Communication • Smile, make eye contact • Bonding Moment • Concise vocabulary • Hand Shakes • Demonstrate Energy • Precise Time –in & Time Out • Be Flexible • Be honest , sincere & polite Making earth little softer
  • 8. Ten Most Marketable Skills • Technical • Analytical / Problem Solving • Flexibility / Versatility Energy • Interpersonal Ethics Energise • Oral / Written Communication • Organization / Planning Personality • Time Management Etiquette Edge • Motivation • Leadership Execution • Self-Starter / Initiative • Team Player Making earth little softer
  • 9. Interview process Based on quality of your resume & credentials mentioned • Initial employment interview • Pre-screening process • Ability tests • Language tests • Personality tests • Followed by 2nd / 3rd interviews till closure • Letter of appointment • Acceptance • Joining Making earth little softer
  • 10. TOOL BOX FOR THE SUCCESSFUL JOB SEARCH Making earth little softer
  • 11. Beginning of Job Search • Research the organization • Read Job description, knowledge, skills & abilities required of the position • Assess the value you have to offer to position & organization • Match experience to the job requirements • Be realistic, Think about yourself & opportunity • What did you like most in past? Would this job offer what you like or is it still better? • How do you interact with others? • What motivates you? • Know your qualifications and limitations both Making earth little softer
  • 12. Know Yourself • List adjectives that describe yourself • Create table of job satisfaction factors • Rank personal values • Analyze past work experiences • Assess strengths & weaknesses • List life & career goals • Stay aware of current events • Assemble and review job portfolio • Review notes on employer • Match your qualifications to their needs • Formulate questions to ask Making earth little softer 12
  • 13. Check before interview • Check the current unemployment rate & trends • Is it employers or employees market? • Ambition & reality to converge • Prepare for interview from the beginning • First impressions last forever, you only get one chance, opportunity knocks only a once! • Attempt fully prepared, easier it will be • While your resume opens the door, the interview keeps it open or closes it quickly Making earth little softer
  • 14. Need to know • Size & Age of company • Number of employees • Divisions and subsidiaries • Locations/length of time there • Services or products • New products or projects • Growth pattern • Sales/assets/earnings • Reputation, Culture and values • Competitors within the industry Making earth little softer
  • 15. Preparing for the Interview • Prepare a resume • Prepare a brief & precise profile note • Prepare anticipated questions & rehearse the answers • Prepare a file having copies of resume, references, education & work certificates, etc • Remember to bring a set of stationary like white paper, pen, pencil, eraser, etc • Review your work history & projects • Write questions about the job or organization • Be prepared for surprises Making earth little softer
  • 16. Before the Interview • Find out and record where, when, and with whom you will interview with • Will I be only one interviewed during this time? • What kind of questions will be asked? • How can I best prepare for the interview? • What are the names & profiles of interviewers? • Any question or doubt about organisation emerged from the research Psychological Preparation • Put yourself in the right frame of mind • Show self-confidence, be prepared Making earth little softer
  • 17. Develop & pursue career goals • How would you describe yourself? • What are your strengths and weaknesses? • Identify challenges you are looking for • Know what you want to accomplish • Your short-term & long term career goals? • Why did you choose this career? • Is it aligned to your goals? • What do you want from this job? • What is compatibility between profile & job? • Why should employer hire you? • Have a focus & a time bound plan or agenda • What are you doing to achieve your goals? Making earth little softer
  • 18. Getting the interview • Confident hand shake, you have a skill set that organisation needs, be genuinely interested • Be prepared for everything – Technical, Behaviour, HR, Finance related questions • Remain professional & offer pleasant smile • Never expose previous negative experiences • Practice online test for the subject matter • Always set yourself apart wherever possible • Interview is an opportunity to impress employers • If you feel good then let the employer know Making earth little softer
  • 19. Get Organized! • Greeting • Small talk • Confident, Can-Do statements • Strategy • Deliver topic sentences • Provide concrete examples • Organize for conciseness • Adapt to audience • Closing (memorize) • Summarize qualifications • Reinforce interest in position Making earth little softer
  • 20. Convey Confidence • Appearance • Dress • Posture • Gestures • Attitude • Attention • Eye contact • Voice quality • Resume • Preparation Making earth little softer
  • 21. Interview - Do’s and Don’ts Do not chew gum or smoke Do not distract the interviewer Do not bring family or friends Do not use slang Do not ramble Do formulate your answers before beginning to speak Making earth little softer
  • 22. Do’s & Don’ts Do’s Don’t Listen Exaggerate qualifications Paraphrase/clarify Give yes/no responses Engage & elaborate Criticize previous employer Monitor body language Be nervous Making earth little softer
  • 23. While at interview • Do find out the exact time and place of the interview – arrive 10 minutes early and relax! • Be in a neat appearance • Dress appropriately, Keep perfume to a minimum, check personal cleanliness • Pay particular attention to fingernails. • Freshen up • Be energetic and with self-confidence • Do bring a copy of resume and other supporting data, perhaps in a portfolio Making earth little softer
  • 24. Interview DO’s • Treat people with courtesy & respect • Address interviewer Mr. or Ms. First / last name • Maintain good eye contact during the interview. • Sit still in seat; avoid fidgeting and slouching. • Offer a firm handshake, make eye contact, and have a friendly expression when greeted • Listen & be sure to understand interviewer’s name and the correct pronunciation • Organize your thoughts and apply your knowledge, skills and abilities • Switch off the mobile/wireless device Making earth little softer
  • 25. Interview DO’s • Think globally! Relate experiences to demonstrate your qualifications & skills • Back up statements with specific examples • Ask clarification if question is not understood • Be thorough in responses, be concise in wording, be affirmative • Use good grammar & diction • Say “yes”, not “yeah” Don’t fill pauses with “um” “uh” or “ah”. Don’t punctuate sentences with “you know”, “I like that”, “I see” , “okay”, “wonderful” or “great”, etc Making earth little softer
  • 26. Interview DO’s • Treat the interview seriously and show interest in the employer and the opportunity presented • Respond to questions in a positive manner. • Answer the question, use professional experiences & descriptive to demonstrate how you would respond to a situation Making earth little softer
  • 27. Interview DO’s • Watch the tone of your voice • Make sure answers have a definite flow. In the beginning state major points; in the middle expand upon those points or ideas, and in the end reinforce your key points and end on a positive note. • Make sure you understand the employer’s next step in the hiring process; know when and from whom you should expect to hear next • Evaluate the interviewer and the organization. An interview is a two-way street. Making earth little softer
  • 28. Interview Don’ts • Don’t treat the interview casually • Don’t keep on talking • Don’t bring up the subject of salary, Don’t impress that you are only interested in salary • Don’t be afraid to ask questions • Don’t make excuses. • Don’t avoid taking responsibility for your decisions and your actions. • Don’t make negative comments about previous employers or supervisors (or others) • Don’t act as though you would take any job or are desperate for employment. Making earth little softer
  • 29. For successful interviewing Making earth little softer
  • 30. Successful Interviewees • Analyze situation & audience • Organize knowledge and experience • Convey confidence • Handle questions • Reduce anxiety 30 Making earth little softer
  • 31. Differentiating yourself • Briefing about yourself • What are your strengths? • What are your weaknesses? • Your understanding about job description • What do you know about the company? • Why you feel more suitability about the job • Why do you want this job? • Why are you looking to leave current position? • Light moments - How would your colleagues & boss describe you at work? Outside of work? Making earth little softer
  • 32. During the Interview • Be on time, Be friendly • Show your enthusiasm • Be positive and honest • Maintain eye contact, express yourself • Don’t criticize previous employers • Be aware of body language • Be a good listener • Emphasize your strengths, Be yourself • Avoid personal issues • Be confident • Convey the best of past & possible contribution Making earth little softer
  • 33. Posture During the Interview • Sit on front middle of the seat • Men: legs uncrossed, but closed • Women: legs or feet crossed if wearing a skirt, may be uncrossed, but closed • Hands folded in front • Sit up straight with head, neck, and chest aligned with hips • Be careful of bad habits • Tapping your fingers • Biting your nails, Playing with your hair • Clicking your pen, etc. Making earth little softer
  • 34. During the interview • Firmly shake hands with those you meet • Greet all involved in the interview process and try to remember names • Be friendly to everyone (recruiters, interviewers) • Follow the interviewer’s lead (direction, selecting a seat, drink, etc.) • Be specific, not general or vague! • Don’t describe how you would behave, Describe how you did behave • If you later decided you should have behaved differently, explain this Making earth little softer
  • 35. Remember… • Nervousness is normal • Take a deep breath and try to R E L A X without getting noticed • Don’t let nervousness interfere with your answers or conversation Remind • This is just part of the process to see if you are a good fit for the position • If you are not selected, sky is not going to fall! • Think whatever happens for good!! Making earth little softer
  • 36. Answering the Questions • Points must be clear, relevant and adequate • To enable the interviewer to understand what you are saying • To determine your strengths for particular job • To have sufficient information to make a good decision • The interviewer needs to determine if you can do the job and if you will do the job and if you are the best one! Hiring RIGHT person & long runner is the goal. Making earth little softer
  • 37. During the interview • Listen with patience & answer with enthusiasm • Have examples to highlight competencies – demonstrate your ability • Have questions ready • Department structure • Are there any training or personal development opportunities associated with the role? • 3-5 year business plan • Body language throughout interview • Handshake/closure Making earth little softer
  • 38. Questions Making earth little softer
  • 39. The Interviewer’s Agenda • They have an agenda • To determine if you have the skills • Identify your personal attributes • Assess your motivation • Help them by • Showing how you fit their company • Exhibit your personality • Share your career goals Making earth little softer
  • 40. STAR Approach  S ituations - Describe the situation  T asks -What approach did you use?  A ctions - What action did you take?  R esults - What was the result of your action? STAR guides an outline for answers Making earth little softer
  • 41. The best predictor of future performance is past performance Making earth little softer
  • 42. Interview Questions • Directive Questions • What skills do you have to deliver responsibilities of this position? • Non-Directive Questions • Tell me about yourself? • Hypothetical or Case Questions • Suppose you were working on a guest floor, and a fire broke out. What would you do? • Behavioral Questions Making earth little softer
  • 43. Types of interview questions • Competency based – To demonstrate what you have done • Worked as part of a team • Leadership qualities • Worked under pressure • Multitasking abilities • Working with clients or associations • Effective communication skills • Worked on a entire cycle of project • Level of involvement/seniority • Dealt with conflict/resolved issues Making earth little softer
  • 44. Types of interview questions • Behavioural – scenario questions to establish behaviour patterns • Role plays and/or Case study • Establishing analytical / problem solving / operational / time management / supervisory experience • Technical – demonstrate level of technical ability throughout work experience • Accounting and IT • Check what systems / procedures they use and prepare examples Making earth little softer
  • 45. Competency based interviews • Adaptability - Changing priorities to achieve • Client focus - Provided extra ordinary services to a client beyond their expectations? How did you identify the need? How did you respond? • Communication - Situation that required extensive communication & handled well • Organisational awareness - Describe the vision & culture of organisation & your alignment to achieve the common goal • Results orientation - When you set and achieved a goal Making earth little softer
  • 46. Competency based interviews • Teamwork - successful as a team member • Problem solving & judgment - When you identified the underlying causes to a problem, resolved successfully & shared the right judgement, took correct actions • Developing others - When you coached someone to help them improve their skills or job performance. What did you do? • Innovation – Example that was new and different for the organisation, resulted improved performance & productivity Making earth little softer
  • 47. Competency based interviews • Impact and influence - series of steps on an issue to influence an individual or a group • Leadership - When you had to lead a group to achieve an objective • Relationship building - A situation in which you developed an effective win/win relationship with a stakeholder or client. How did you go about building the relationship? • Self management - Describe the level of stress in your job and what you do to manage it. Example of high pressure situation Making earth little softer
  • 48. Write answers or scenarios • Draft written answers to potential interview questions • Develop appropriate scenarios based on your research of job description & organisation Making earth little softer
  • 49. Communication tools Making earth little softer
  • 50. Most FAQ • Tell me about yourself. • Your education qualification & performance • Which courses did you enjoy most? Why? • Describe your research / project work? • Why did you choose this field of study? • What are your strengths and weaknesses? • What are your most significant accomplishments? • What motivates you? • What do you know about this organization? • Why do you want to consider us? • Where do you see yourself five years from now? Making earth little softer
  • 51. Most FAQ • How can you benefit this organization? • Describe a problem you have had to deal with. How did you handle it? • Do you prefer well-defined responsibilities or flexibility? Why? • Tell me about your past jobs. • Describe your experience and/or education. • Describe your ideal job • What are your short-term & long-term goals, how do you expect to achieve them? • What salary are you expecting? Making earth little softer
  • 52. Most FAQ • When you have gone beyond to satisfy a customer. • Tell me about a conflict with a co-worker and how you resolved it? • What qualities a successful manager should have? • What is the last book you have read? • Who is your role model? • What is your family background? Making earth little softer
  • 53. Tell Me About Yourself Create a 60-second sound byte Include • Geographic origins • Educational background • Reason for choosing major • Specific expertise and accomplishments • How you can contribute to company • Identify your career goals • Speak clearly, sincerely and honestly Making earth little softer
  • 54. Your Strengths • 2 or 3 strengths related to position • Relate them to the job • Give examples & demonstrate these • How were they developed • Identify your mentors and/or role models Making earth little softer
  • 55. Your Weaknesses • Relate these to your work • Show the positive side of these • Steps you have taken for improvement • Detail the results and/or time frames expected • Share criticism you have received and its effects Making earth little softer
  • 56. Behavior Based Questions Situation Result Action • Identify an incident where your leadership proved to be valuable to the operation? • Prepare Examples of SAR • Situation • Action • Result Making earth little softer
  • 57. Behavior Based Questions • Based on the theory that past behavior is predictive of future success. • Questions about skills, character, and preference based on examples from your past work or school experience. • Key idea is to paint a picture of the thinking that underlies the decision making or behavior • What do you think of working overtime? • Describe a time when you needed to work extra hours to meet a deadline or complete a task • Examples show the meaning you have made of education and experience Making earth little softer
  • 58. Behavior-based Questions! • When did you face problems or stresses at work that tested your coping skills. What did you do? • A time when you were quick while deciding • An important goal you had to set and tell me about your progress in reaching that goal. • A problem you faced on the job, and how did you solve it • A situation in the past year in which you had to deal with a very upset customer or co-worker • If a customer yelled at you, what would you do? • Time you dealt with an angry guest to ensure the situation was corrected to their liking? Making earth little softer
  • 59. Leadership qualities • Describe a time when you needed to work extra hours to meet a deadline or complete a task. • Identify an incident where your leadership proved to be valuable to the operation? • Describe a time you assisted an angry guest to ensure the situation was corrected to their liking • Provides insight on how the candidate’s mind works • Do you have leadership traits? What are they? Making earth little softer
  • 60. Unlawful Questions • Do you have children? • How old are you anyway? • What is your date of birth? • Where is your birthplace? Making earth little softer
  • 61. When it is done • ASK when you can expect a decision or if you should call • Express thanks for their time • FOLLOW UP the interview with a thank-you note or letter or email • ANALYZE your performance in the interview (for later interviews) Don’t get discouraged if you are not selected! Learn from the process and be patient Making earth little softer
  • 62. About Salary • Salary topic is addressed in a second interview or after the job is offered • Research the average salary • Know what you want, and be realistic • Evaluate situation well • Don’t undersell yourself • Understand clearly what is being offered to you • Evaluate is it worth for the considerations & communicate clearly Know what you’re getting ! Making earth little softer
  • 63. Questions for the Interviewer • Always have 4 or 5 questions prepared • Most effective ways to compare employers • Assure questions show interest & enthusiasm • Demonstrate knowledge of the industry & company • Consider multiple areas • Corporate values & Work environment • Anticipated responsibilities • Employment trends • Measures of work performance • Quality of work, Personality factors, etc Making earth little softer
  • 64. Questions to ask • What would my responsibilities and duties be? • How would my performance be evaluated? • How would I be supervised? • What opportunities for advancement exist? • Is there a training program? • How much travel is required? • Who would I be working with? • Where will I be working? Making earth little softer
  • 65. Too much & unrelated sharing Making earth little softer
  • 66. Interview Making earth little softer
  • 67. The three most important things you should do before your interview 1. PREPARE! 2. PREPARE! 3. PREPARE! Making earth little softer
  • 68. Attitude • Be on time for the interview • Treat the receptionist with respect • Be enthusiastic, eager, and smile • Don’t sit until you’re invited to, and sit up straight • Practice good eye contact • Walk with confidence • Adapt to your surroundings • Use Mr. or Ms. unless asked to use first name Making earth little softer
  • 69. Practice the Soft Skills • Greet people with a firm handshake • Stand up to meet people • Keep your guard up during lunch or dinner • Practice your dining etiquette • Remember “please” and “thank you” • Be good at chatting and small talk Making earth little softer
  • 70. Why spend time finding out about the employer/job?  Your goal is to show the employer why you are the best person for the job  Relate your strengths and experience to the job Making earth little softer
  • 71. First Impressions  Your Resume  Your Application  Your Clothes & Appearance  Your Body Language Making earth little softer
  • 72. What is employer looking for? • Job skills and transferable/adaptable skills • Flexibility • Dependability • Teamwork • Productivity • Creative Thinking and Problem Solving • Organizational Skills & Leadership Skills • Communication/Customer Service • Ability to continuously learn Making earth little softer
  • 73. Personal attributes Energy Energise Edge Health, Dreams, Attitude, Team Aptitude , Ability Liking, Consistency, Player, ,Skill, Expertise Nature, Life style, Delegation, Management, Commitment, Self Interpersonal Teaching ability Motivation, Flexibility, skills, Stability Execution Etiquettes Ethics Family support, Ability Self discipline, Value, Character to close successfully, Well planned, Believes, Reliability Organising Religious, Trustworthy Making earth little softer
  • 74. Professional attributes Energy Energise Deep willingness to Respect, Making a excel,Fun & working difference under Pressure, Need Recognition & availability ,Travel Connecting with people Edge Execution To gain Knowledge, Good management, Cost, Enhances algorithmic Passionate to grow, To & Logical Sharpness, contribute, Quality & Quick learner timely deliveries Making earth little softer
  • 75. Prove You Can Do The Job  Employers want concrete examples  Identify your skills: adaptive, transferable, and job-related  Present a good “story”  Use data - numbers, volume, %, etc. Emphasize results: what happened as a result of your skills/efforts? Link up what you’re good at & how you can help the employer out in this job Making earth little softer
  • 76. Closing the Interview • Review your strengths • Ask questions • Say thank you for the opportunity • Say what is next action? & by whom? • Ask for their business card • Extend a handshake and exhibit enthusiasm Making earth little softer
  • 77. Follow-up  Send a Thank You note  Call back in a few weeks  Get a next interview/meeting • Send a short thank you note within 24 hours • Remind them of key points from the interview • Emphasize your interest • State when you expect the next contact to be Making earth little softer
  • 78. Don’t Give Up  It takes time and persistence to reach your goal  Consider every interview a learning experience Making earth little softer
  • 79. Illegal Topics Topics to avoid include • Nationality/race • Marital status • Religion • Affiliations • Disability or medical history • Pregnancy, birth control, child care • Age Making earth little softer
  • 80. Evaluate • How did you do overall? • What were your strengths? • What right things you did? • Which mistakes did you make? • What needs improvement? • Develop a follow-up chart for tracking Making earth little softer
  • 81. Revisiting • Describe appropriateness of your attire/ appearance • Specifics on what you did well • Specifics on what you can improve • What you thought of the questions the interviewer asked and their interview style • How well you responded to the questions • If you think you should have been “hired” or not • Describe your nonverbal behaviors • Describe anything that surprised you Making earth little softer
  • 82. Attire Making earth little softer
  • 83. Dressing for Success • Take into account the weather • Think conservative, traditional, neat, modest, clean • Do not go for “shock value” • Dress to fit in • One level above the work environment • Dark or neutral colors • Natural fabrics • Little or no scents (Perfume) Making earth little softer
  • 84. Appearance Matters. . .A Lot! • If you don’t dress seriously, they can’t take you seriously!! • Make a good first impression • Pride in yourself implies pride in your work • Show your creativity in your work • Dress conservatively • Be well groomed and clean Making earth little softer
  • 85. Don’t Forget the Details • Nicely styled hair • Natural, clean looking face/makeup • Clean your fingernails • Wear a Suit, Iron your clothes • Shoes should be in good condition • Aloha Attire is Not Appropriate • Gentlemen-Jackets Buttoned • Professional Watch • Skip the clunky jewelry • Avoid strong perfumes • Avoid cigarettes Making earth little softer
  • 86. Interview Attire • Ladies- Closed-Toe Shoes and Hose • Minimal Jewelry • Make-Up and Earrings for Balance • Purse/Portfolio • Conservative Length Skirts • Groomed Hands Making earth little softer
  • 87. Do NOT Wear Clothes with printed logos Formal wear Worn-out garments Hats indoors Strong scents T-shirts, Shorts Excessive jewelry Clothes that are sexually revealing Making earth little softer
  • 88. For Men • Suit matching of good quality (Navy, dark grey) • Silk tie, no extremes • Long sleeved shirts in white or light blue Leather, lace-up business shoes in black • Belt should match shoes • Facial hair well-groomed • Conservative watch and other jewelry • Removing earrings is safest • Do not leave the tags on outside of apparel • Long socks to match color of suit Making earth little softer
  • 89. Professional Image for Men • Best choices • Business suit, dark colors (blues, grays, browns), white shirt • Suit with solid shirt • 2-piece suit, lighter colors, striped shirt • Button your jacket when you stand • Shine your shoes • Socks-appropriate color, no holes, long length Making earth little softer
  • 90. Professional Image for Women • Best choices • Navy or black suit, solid blouse • Suit in solid colors, printed blouse • Straight dress with jacket, solid colors • Wear polished, low heeled shoes • Minimal accessories • Hosiery - appropriate color • Don’t wear anything too tight or revealing Making earth little softer
  • 91. For Women • Two-piece matching skirt or pant suit • Full sleeved blouse • If skirt, no mini’s! Navy, grey, brown, black • Wool, wool blends, microfibers • Conservative watch • Avoid extreme or excessive jewelry • Keep makeup conservative • Shoes should be leather or fabric, closed- toe; belt to match • Purse/bag should be small, simple, coordinate with shoes, leather is best Making earth little softer
  • 92. What to Bring to an Interview • Several copies of your resume • Your portfolio, if applicable • New notebook and a nice pen • Briefcase or leather folder • Names, addresses & phone numbers of references Making earth little softer
  • 93. Reference slides Making earth little softer
  • 94. Applications & Resumes • Resumes should be brief and to the point (1-2 pages). Both must be ERROR FREE! • Complete the application form or covering letter • Make sure all information is accurate and captures what you have done in each job. • Document your qualifications. NEVER assume anything Making earth little softer
  • 95. Types of interviews • Screening • Telephonic interview • Campus interview • Walk in interview • Confrontational / Stress interview • Personal interview / One-on-One • Technical interview • Panel / Group • Task or Technical • Presentation Making earth little softer
  • 96. Types of Interviews The Directed Interview • In-person - one to one, seeks to reveal facts • Interviewer takes notes of outline & checklist • Compares you to others The Undirected Interview • Unstructured, an open discussion The Stress Interview • Creates discomfort The Behavioral Interview • Interested in past behaviors The Audition • A simulation to evaluate your skills Making earth little softer
  • 97. Types of Interviews The Group Interview • Several applicants at one time • Provides a sense of leadership & style • How do you interact with peers? The Panel/Board Interview • Several interviewers are present • Maintain eye contact when answering questions The mealtime interview • Check on behavior & mannerism • Frank discussions Making earth little softer
  • 98. Types of Interviews The Second/Follow-Up Interview • Focused on specific job, to seek re-confirmation • Conducted by department or senior manager • Serious & the best candidates are called • To understand issues candidate would have • To negotiate & finalise compensation The Telephone Interview • Have copy of resume nearby, speak a bit slower • Don’t worry about pauses • Make sure roommates or family are quiet or other telephone should not disturb you Making earth little softer
  • 99. Telephone Interviews • Be available on scheduled time • Check voice quality of instruments • Have your notes organized, highlighted, and within easy access • Without non-verbal communication, be aware that it is difficult to “read” the interviewer • Make sure your voice conveys enthusiasm • If more than one person on the other end, have them identify themselves Making earth little softer
  • 100. Research • To whom are you meeting? Check LinkedIn to read their profiles • Where is meeting? Know exact location & transport arrangement? Be before time! • Company Background – Google Search • Year established? • Size of business and their locations? • What do they primarily do? • Read last Annual Accounts to familiarise yourself • Press releases on company website • Job description – know what’s entailed inside out and be able to give examples on each aspect • Practice psychometric testing / technical testing online beforehand or topics related to your expertise • Prepare two questions to ask at the end of the interview • Thank them for their time while expressing level of interest Making earth little softer
  • 101. Dealing with anxiety Interviewing for a job is often filled with anxiety and fear but it doesn’t have to be that way. There are things we can do to prepare ourselves and become more self-confident and relaxed. Making earth little softer
  • 102. Breathing Exercise • Relax shoulders, neck, and jaw • Place fingertips on diaphragm • Inhale slowly and silently count to 5 • Hold 3 seconds • Exhale while counting to 5 • Repeat sequence for 5 minutes Making earth little softer 102
  • 103. Practice! • Practice answering questions out loud • Mock interview w/ different people • Get videotaped • Keep a journal about interview experiences to aid future preparation stress performance Making earth little softer
  • 104. Consideration Why should I consider you a strong applicant for this position? Articulate what’s in your resume. • Be self-assured, not arrogant. • Relate your knowledge, skills and abilities directly to the job • Demonstrate your passion • Tell and sell your story Making earth little softer
  • 105. The “weakness” question • Everyone has a weakness. A weakness is a deficient skill that you have or need to improve. A weakness is not a character flaw. • Be honest and always use an example that is NOT job-related. • Always describe the weakness in the past tense and discuss briefly how you have improved. • Avoid trite answers such as, “I am a perfectionist.” Making earth little softer
  • 106. Good and bad answers "I do such a good job that it makes everyone else envious of how great I am.“ "I've never been in a position with enough influence to do any damage, so I'm not sure.“ “My greatest weakness would have to be speaking in public. I don't think it's something that comes naturally to me, so I've taken courses X and Y to get some practice, as well as put myself in situations where I was forced to improve." Making earth little softer
  • 107. Possible Interview Questions • The Equal Employment Opportunity Act outlaws questions about age, national origin, marital status, sexuality, and religion • Be prepared for the possibility • If it happens, … don’t over react • If you are uncomfortable, kindly respond that you would rather not answer the question Making earth little softer
  • 108. For Everyone • Hair should be neat and clean • Shoes should be in good condition • Clean fingernails • Clothes should fit properly • Use appropriate deodorant • Details • Everything clean and well-pressed • Slim leather briefcase if needed Making earth little softer
  • 109. Thank You Making earth little softer

Editor's Notes

  1. They may or may not have a job opening at the time you interview with them.
  2. It’s an opportunity for you to think quickly and communicateUsually no right or wrong answers
  3. What could you have done differently for better results? Become familiar with the organization to demonstrate how and why you will be an effective employeeAsk the agency or company to send you material (brochure, job description, newsletter)Wanting a job does not necessarily mean you’re qualified for it. Also, a job that pays well for duties you don’t like will not be rewarding in the long run.Research the organization you are applying.Internet, newspaper, library, talk to othersFind out the occupation & job responsibilitiesKnow yourself - Complete an inventory of your skills, experience, and personal attributes
  4. Review job descriptionResearch the company thoroughlyWhere do you fit in (skill set)?Acquire skills to company’s needs if time permitsInformation you uncover reflects your interest and enthusiasm in positionEstablishes a common base of knowledge for questions
  5. Know your resume & profile clearly, preciselyKnow the role and the companyKnow how your experience matches the role
  6. Do be clear about you job objectivesDo research the company interviewing you
  7. . While it might be trendy among your friends to “up speak” (end sentence with a higher tone of voice so that sentences sound like questions), this habit will kill your credibility during the interview.
  8. Don’t take calls during an interview. If you carry a cell phone, turn it off during the interview., as if you are just shopping around or doing the interview for practice. This is insulting to the interviewer and the organization
  9. The interviewer will see that you learned something from experience.
  10. A marketing plan for a new productA solution to one of their problems
  11. Consider following up with a thank you note or e-mail of appreciation to the interviewer(s) to further show your interest.
  12. SuitPunctual - Directions and transportation routesFolder – CV and references
  13. Hair should be neat and cleanShoes should be in good conditionClean fingernailsClothes should fit properlyUse appropriate deodorantDetailsEverything clean and well-pressedSlim leather briefcase if needed
  14. How do you deal with stress?Remain calm and tactful, “Describe a timethat required problem-solving skills, adaptability,leadership, conflict resolution,…”and “How did you deal with this?”Be prepared to have stories to demonstrate
  15. Keep an eye on the interviewerThe Mealtime InterviewJobs that require interpersonal acuityHow you handle a fork, how you treat your host, other guests and the serving staffMay be structured, informal, or socially situated; allow theinterviewer to lead conversationTake cues from the interviewerFood: order quickly, non-messy foods
  16. Being prepared is the best way to reduce anxiety and help ensure a successful job interview.