Earth to Enterprise - Joe Preston - Momentum
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Joe Preston, CXO, of Momentum presenting at IxDA "Enterprise to Scale" event at LinkedIn's office in San Francisco. http://momentumux.com
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Earth to Enterprise - Joe Preston - Momentum
- 4. A long time ago..
- 6. SCM WE’LL TRY YOU OUT
- 9. $MONEY
- 14. SCM ERP CMS CRM BPM ..EASY TO USE AS THIS?
- 16. THANKTHEUXGODS
- 17. WHAT THIS HAS LED TO • Mutual-dependent relationships • Insulated from competitive pressure • Adversity to change (aka “innovation”) • “Jack of All Trades.. Master of None” • Platforms and products that mirror the complexity of the organization(s) • Challenges of compliance, governance, scale, security and access • Later adoption of consumer-grade experiences • Struggle between “power” user efficiency vs. new user simplicity
- 18. User = BuyerI
- 19. WHAT IS ENTERPRISE SOFTWARE? • “..software used to satisfy the needs of an organization rather than individual users..” • ..The software is intended to solve an enterprise- wideproblem, rather than a departmental problem..” Buyer = Organization
- 22. ORGANIZATIONS HAVE • Demographics • Goals • Desires • Behaviors • Skills • Usage and adoption patterns • Attitudes • Environments • PerceivedValues
- 23. ORGANIZATIONS ALSO HAVE • Cultures • Regulations • Standards • Departments • Competition • Profit
- 24. WHAT THIS CAN LEAD TO • Multiple role-based UI • Visual “Eye Candy” Dashboards • Usable/functional products that aren’t marketable • Over support of too many device platforms vs. majority of users • Features that sell the product but aren’t used • Burden of legacy versions and users
- 25. SALESPEOPLE ARE PROXIES FOR VALUE
- 27. ACCORDING TO WIKIPEDIA • “..a control panel..” • ..page which collates information about a business..” • “..a management tool used to get an overview..” • ”..system for hosting mini-applications known as widgets..” • “..a tool for displaying complex sets of indicators in a user-friendly format..”
- 28. A HISTORY OF HOW WE USE DASHBOARDS
- 29. TO TRAVEL SPACE YOU NEED A DASHBOARD HERE…
- 30. ..AND HERE
- 31. TO TRAVEL SPACE IN THE FUTURE YOU STILL NEED A DASHBOARD
- 32. TO DRIVE OUR CARS WE NEED DASHBOARDS
- 33. TO MAKE PHONE CALLS WE NEEDED DASHBOARDS
- 34. AND WE STILL DO
- 35. TO USE ENERGY WE NEED DASHBOARDS
- 36. TO MAKE OUR TV SHOWS WE NEED DASHBOARDS
- 37. TO FLY OUR AIRPLANES WE NEED DASHBOARDS
- 38. TO RUN FOR OFFICE WE NEED DASHBOARDS
- 39. TO MAKE WAR WE NEED DASHBOARDS
- 40. TO FIND LOVE WE NEED DASHBOARDS
- 41. TO HARVEST OUR FOOD WE NEED DASHBOARDS
- 42. TO EXCHANGE THINGS WE NEED DASHBOARDS
- 43. TO FIGHT CRIME WE NEED DASHBOARDS
- 44. TO FIGHT CRIME AS BATMAN HE NEEDS DASHBOARDS
- 45. TO MANAGE OUR ADS WE NEED DASHBOARDS
- 46. TO MAKE PHONE CALLS WE NEEDED DASHBOARDS TO MANAGE PROJECTS WE NEED DASHBOARDS
- 47. TO GO TO ANOTHER PLANET WE WILL NEED DASHBOARDS
- 48. CORE TENANTS OF DASHBOARDS • Centralized Control • Monitoring “At a Glance” • Analysis & Correlation • Alert and Notify • One-click (touch) away
- 49. COMMON UI MODELS • Layout: Modular (Widgets) • Navigation: Drill to Detail • Navigation: Quick Links • Visuals: System Status & Stats • Visuals: Charts and Graphs COMMON TYPES • Operational • Strategic (Executive) • Analytical • Hybrid
- 50. DASHBOARD DESIGN TIPS • Simpler the better • Tabs and cards are key • Think gateway rather than destination • Visualize something beyond eye candy • Choose space wisely • Modularity can lead to mediocrity
- 51. Where to now?
- 52. THE R.O.I. OF HAPPINESS
- 54. NO UINUIVUI
- 55. -‐ify
- 56. Other Chat Slackvs. BREAK THE MOLD
- 57. Confirmation Quick Task Contextual Help Customize Notifications Mobile UI Contextual Help
- 58. DON’T BE SO SERIOUS
- 59. THINK ABOUT THE IMPACT
- 61. AND THIS PERSON
- 62. AND THIS.