The document summarizes Dubai Chamber's highlights and activities in 2018. It discusses Dubai and the UAE's strong economic performance and business environment rankings. It also outlines Dubai Chamber's work promoting trade, tourism, smart city initiatives, and supporting SMEs. Dubai Chamber expanded its international offices and events focusing on key regions like Latin America, Africa, and the Islamic economy.

1. Dubai Chamber
Highlights 2018
Growth Beyond Borders

2. 1. Highlights
• UAE
• Dubai
2. Dubai Chamber in 2018
3. Key focus
Agenda

3. UAE
Business Climate
UAE
• 1st in Arab World for Doing Business
• 27th in WEF Global Competitiveness
• 11th in World Bank Ease of Doing Business report
Dubai
• Ranks 1st in Arab world in Economic Performance
• Best City for Expats in MENA
• 7th most visited city in 2018
Sources: WEF Global Competitiveness Report; World Bank Report; Dubai Competitiveness Report,
Mercer, Institute for Urban Strategies, Euromonitor International

4. Dubai
Trade & Commerce
Trade is the biggest contributor
to Dubai’s GDP
30% $347bn
In 2016
$354bn
In 2017
$263bn
In 2018
(9months)

5. Tourism
and Hospitality
14.9mn
Tourists
In 2016
(+5%)
14.3mn
Tourists
709 Hotels
114,378 rooms
(11 months)
20mn
Tourists by 2020
In 2017
(+6.2%)
In 2018
(11 months)
15.8mn
Tourists

6. 89.1mn
In 2018
(+1%)
88.3mn83.6mn
Duty Free
Sales 2018
US$2.01bn
(AED 7.35bn )
In 2017
(+7%)
In 2016
(+5.5%)
2.6mn
Tonnes in 2018
2.425mn
Tonnes in 2017
Passenger Traffic Cargo
Dubai
International Airport

7. Dubai Smart City
Vision
Smartest cities
in the world by
2021
Dubai IoT
strategy
Dubai Data
Initiative
Dubai
Blockchain
Strategy

8. Dubai Stimulus
Plan
100%
Foreign
ownership for
businesses
10 Years
Visas for
investors and
professionals
Freeze
on government fees for 3
years
Setting up
consultative council that will include
international companies
Allocating
20% of government tenders to
SMEs
Reducing
municipality fees
Waiving
property registration fines
Reducing
Fees of electricity consumption

9. • Dubai Silk Road
• A Geo-Economic Map for Dubai
• First Virtual Commercial City
• A Central Education File for Every Citizen
• A Doctor to Every Citizen
• Free Economic and Creative Zones in
Universities
• Self-sufficiency in Dubai Homes
• Cooperative Companies in Various
Sectors
• Annual Growth in Philanthropy
Dubai 50
Charter
To improve lives of
residents over 50 years

10. 2019 Year of
Tolerance

11. Strategies to embrace
the future
UAE
Strategy for AI
3D
printing strategy
2030
UAE Strategy
for the Fourth
Industrial Revolution
Emirates Mars
Mission
UAE Centennial
2071

12. The People: “City of Happy, Creative &
Empowered People”
The Society: “An Inclusive & Cohesive
Society”
The Experience: “The Preferred Place to
Live, Work & Visit”
The Place: “A Smart & Sustainable City”
The Economy: “A Pivotal Hub in the Global
Economy”
The Government: “A Pioneering and
Excellent Government”

13. Forecast
For more info about Expo 2020 Procurement Portal, please visit https://esource.expo2020dubai.ae
25% to 50%
Upfront payment for
services/goods
Dubai Expo
2020 $9bn
Investment on infrastructure
development & operation
100%
Increase in number of hotel rooms in
5 years
25mn
Visitors
EXPO 2020 e-sourcing
portal
60 days
Validity periods for
proposals for
SMEs
30 days
Payment period for
SMEs

14. Dubai wins bid to
host 12th World
Chambers Congress
in 2021

15. Dubai Chamber
2018

16. Membership
Total membership
2018
231,000
Companies joined in
2018
14,476

17. $75.3bn
Member exports
in 2017
$74.2bn
Member exports
in 2016
Member Exports
$69
billion
Member exports
2018

18. 803, 157
Certificates of Origin issued
2018
18,704
Number of
attestations
Certificates of
Origin

19. 4,600
5,500
6,000
5790
2015
2016
2017
2018
ATA Carnet
ATA Carnets issued and received
5,790
ATA Carnets issued and
received in 2017
US$871mn
(AED3.2bn)
Value of goods issued and
received under ATA
Carnets

20. Mediation &
Arbitration
480
Cases in 2018
Mediation
564
Cases in 2017
168
Cases in 2018
208
Cases in 2017
Arbitration

21. 378000
Customers
served 2016
Customer Service
378,000
Customers
served 2016
382,000
Customers
served 2017
319,000
Customers
served 2018

22. Customer
Happiness
HH Sheikh Hamdan bin
Mohammed bin Rashid Al
Maktoum unveils 5-star
plaque during his visit to
Dubai Chamber’s
Customer Happiness
Centre

23. 42
Meetings held
48
Laws, by-laws and
resolutions reviewed
Policy Advocacy
Product Safety
Insolvency
Foreign Direct
Investments
Trademarks
Consumer Protection
Federal Commercial
Companies Law
Food Registration &
Approval
Laws reviewed

24. 48
Economic bulletins
published
30
Business
intelligence reports
11,630
Customers
used e-library
16,504
Information
services provided
Business Intelligence

25. Developing
startups
Developing
startups
2,067
Dubai Startup Hub
members
AED
150,000
Cash prizes for
Smartpreneur
Competition
285
Applications for
Market Access
programme
500 Whitepaper
Attendees at weekly
networking events
On banking issues for
startups in Dubai

26. Smart
Chamber
Smart Mediation App
solves business
disputes efficiently
100%
Smart transformation
of core services
Paperless Transactions
“A Week Without
Service Centres”

27. Mohammed Bin Rashid Al
Maktoum Business Awards
399
Total number
of applications
46%
Increase in
number of
applicants
The MRM Business
Award and MRM
Business Innovation
Award remain the
highest level of
recognition for business
excellence and
innovation in the region.

28. Inbound
Delegations
43
Countries
represented by
visiting delegation
1,852
International
delegations
received
83% increase in
delegations
received

29. 34
Countries visited
54
Cities covered
80
Events attended
Outbound
Delegations

30. Dubai Chamber
International Offices

31. International
Offices
10 International Offices
1 Future office in 2019
Existing offices
• Baku, Azerbaijan
• Erbil, Kurdistan
• Shanghai, China
• Mumbai, India
• Addis Ababa, Ethiopia
• Nairobi, Kenya
• Accra, Ghana
• Maputo, Mozambique
• Panama City, Panama
• Sao Paolo, Brazil
Future offices
• Buenos Aires, Argentina
1552
Meetings with
Investors

32. Dubai Association
Centre
Provides framework
for regional and global
associations to open
representative offices in
Dubai
43%
Growth
18
New licenses for
associations
issued in 2018
60
Total number of
licensed associations

33. Key Focus
International
Expansion
Islamic
Economy
Innovation

34. International
Expansion

35. LATAM &
Caribbean
Renewable
energy &
Food security
Key sectors
AED 100
million
Held in 2018
1300
Attendees at GBF
LATAM 2018
200
1st UAE-
Caribbean
Cooperation
Forum
Bilateral meetings,
4 MoUs
Dubai Chamber
commitment to region
over 10years
2019
GBF in
Panama

36. Africa
5th
Global Business
forum Africa 2019
Africa
Getaway website
International
Offices
Ghana Mozambique
Kenya Ethiopia
2 more in the
pipeline

37. Islamic
Economy

38. Islamic
Economy
#2
UAE Ranks #2 overall on
the Global Islamic
Economy Indicator (GIE)
#1
UAE Ranks #1 in
5 categories
127
89
65
54
51
49
49
49
46
45
45
37
34
32
31
Malaysia
UAE
Bahrain
Saudi Arabia
Oman
Jordan
Qatar
Pakistan
Kuwait
Indonesia
Brunei
Sudan
Iran
Bangladesh
Turkey
GIE Indicator Score

39. Islamic
Economy
Halal
Food
City
1 UAE
2 Malaysia
3 Brazil
4 Oman
5 Jordan
6 Australia
7 Brunei
8 Pakistan
9 Sudan
10 Qatar
Islamic
Finance
City
1 Malaysia
2 Bahrain
3 UAE
4 Saudi Arabia
5 Kuwait
6 Qatar
7 Pakistan
8 Oman
9 Jordan
10 Indonesia
Halal
Food
City
1 UAE
2 Malaysia
3 Turkey
4 Indonesia
5 Maldives
6 Thailand
7 Tunisia
8 Azerbaijan
9 Jordan
10 Albania

40. Islamic
Economy
Modest
Fashion
City
1 UAE
2 Indonesia
3 Singapore
4 Malaysia
5 Turkey
6 China
7 Italy
8 France
9 Bangladesh
10 Sri Lanka
Halal
Food
City
1 UAE
2 Malaysia
3 Singapore
4 Jordan
5 Pakistan
6 Brunei
7 Egypt
8 Saudi Araba
9 Bahrain
10 Azerbaijan
Halal Media
& Recreation
City
1 UAE
2 Singapore
3 Qatar
4 Malaysia
5 Lebanon
6 Bahrain
7 United Kingdom
8 Germany
9 France
10 Brunei

41. Global Islamic
Economy Summit
US$3
trillion
Of Islamic economy
expected to reach by
2023
3000+
Delegates
62 16
Speakers Interactive
Sessions
Dubai Vision:
Capital of Islamic Economy

42. Innovation

43. Investment of AED100 million
over next three years across a variety of programmes, initiatives
and events
Innovation
Strategy
Innovation
Lab
Innovation
Index
Innovation
Award

44. City 2017 2016 2015
Hong Kong 1 3 2
New York City 2 1 5
London 3 4 1
Singapore 4 6 3
Seoul 5 8 4
Tokyo 6 5 6
Stockholm 7 7 7
Copenhagen 8 10 9
Zurich 9 9 8
San Francisco 10 11 13
Paris 11 2 10
Toronto 12 13 11
Sydney 13 14 12
Dubai 14 15 16
Berlin 15 12 14
Innovation
Index
14
Dubai’srankingon3rdDubai
InnovationIndex

45. Digital Silk Road
Dubai 10x
A blockchain-based distributed ledger
platform
Includes use of smart contracts, digital
wallets and secure digital asset and
information transfer

46. Dubai Chamber
Highlights 2018
Growth Beyond Borders
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