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1. AT A GLANCE
TIBCO Nimbus™
is a business application for process documentation. By
presenting an easy-to-understand visualization of how people, processes, and
systems should interact, it enables communication around and simplification of
processes to improve how businesses operate.
DOCUMENT AND SIMPLIFY
In most industries, automated activities and processes account for a small
percentage of an enterprise’s daily operations, with manual activities making up
the majority. Most of a business’ processes will include a mixture of manual and
automated activities.
DOCUMENT THE FULL END-TO-END PROCESS
TIBCO Nimbus is designed to document your entire process from the business
user’s perspective. It provides a single end-to-end view that highlights any gaps,
redundancies, or inefficiencies, as well as the handoffs between manual and
automated activities.
Manual Activities
Automated Activities
Manual activities include
in-person, phone, and WebEx
meetings; messaging (email,
tibbr, instant messaging,
voicemail); documents and
check lists
Automated activities include
those performed by ActiveMatrix
BPM, Spotfire, expense reporting
tools, and other automated
solutions such as SAP, Oracle
Financials, and PeopleSoft.
SIMPLIFY AND RATIONALIZE YOUR PROCESSES
Once you have a single end-to-end view of your process TIBCO Nimbus enables
you to identify and eliminate non-value adding activities, view the full business
impact of proposed changes, perform cost-based analysis, and calculate a clear
return on investment (ROI) for process improvement and automation projects.
Manual Activities
Automated Activities
Manual activities include
in-person, phone, and WebEx
meetings; messaging (email,
tibbr, instant messaging,
voicemail); documents and
check lists
Identify and eliminate
non-value adding activities
Increase and manage automation
where it delivers the most value
Automated activities include
those performed by
ActiveMatrix BPM, Spotfire,
expense reporting tools, and
other automated solutions
such as SAP, Oracle Financials,
and PeopleSoft.
TIBCO Nimbus
BENEFITS
IMPROVE OPERATIONAL
EFFICIENCY:
At the heart of operational
excellence lies collaboration.
Nimbus provides effective
collaboration that cuts through
organizational silos and complex
environments to deliver
successful change programs and
continuous improvement.
REDUCE NON-COMPLIANCE:
Regardless of industry, the
cost of compliance (audits,
fines, etc.) is one of the
fastest growing issues in
business today. TIBCO Nimbus
provides a single, governed,
auditable repository of process
information that has helped
thousands of companies
increase their compliance with
regulatory and standards bodies
while simultaneously reducing
the cost of maintaining and
substantiating compliance.
RETAIN INSTITUTIONAL
KNOWLEDGE:
Institutional knowledge
(IP) shouldn’t be leaving
your organization with
your employees. Process
documentation safeguards
and makes institutional
knowledge accessible.
COLLABORATE ACROSS
THE ENTERPRISE:
Nimbus enables feedback
and effective collaboration to
support process improvement
with rich “what-if” analytical
features, providing a platform
for continuous improvement
across the enterprise.
REDUCE TIME TO
PRODUCTIVITY:
A How To Guide for your
enterprise allows new
employees to immediately find
the proper way to perform job-
related activities. This allows
them to become productive
team members immediately.
PROVE ROI-DRIVEN SUCCESS:
Return on investment should
be the basis for all process
improvement and automation
projects. Nimbus activity-based
costing provides provable
ROI and business cases for
process transformation and
automation projects.
2. DATASHEET | 2
COMMUNICATE AND COLLABORATE
Communication and collaboration is key to successful process improvement.
Once a wide variety of stakeholders have collaborated, and have documented,
simplified, and rationalized the processes, the information must be communicated
to everyone involved. To do this, it must be consumable, available, and contextual.
EASY TO CONSUME NOTATION
TIBCO Nimbus provides a view of the business process that is easily
understandable to business end users. It takes away the complexities that
accompany other notations, such as BPMN and simply describes: What to do,
When to do it, How to do it, and Who should be doing it.
A HOW-TO GUIDE FOR YOUR ENTERPRISE
Nimbus provides storyboards that walk users through a job-related activity or use
case. Storyboards are able to connect tasks and steps from across many different
enterprise level processes to provide each user a personalized step-by-step guide
of how to accomplish different tasks.
A collection of storyboards are presented in a personalized dashboard
containing graphical landing and navigation pages to make finding the right
process simple and intuitive. This information comes together to create a How-To
Guide for your enterprise.
BENEFITS CONT.
IMPROVE BUSINESS
REQUIREMENTS ACCURACY:
Business requirements captured
using a visual notation are more
accurate and leave less room
for misinterpretations. Business
users can use TIBCO Nimbus
to document their needs and
business process requirements.
ACCESS AT THE POINT OF
NEED (MOBILE):
Business end users are not
always sitting at a desk. In
fact, most are in the field, on
a factory floor, on the road, or
somewhere away from their
desk. That’s why Nimbus has
been designed for use on
mobile devices. People want to
access process information at
the point of need, not just at
their desks.
USE ON-PREMISE AND IN
THE CLOUD
TIBCO Nimbus is a web-
based application that can be
delivered in the cloud or run
on premise. Designed for use
by business end users, not just
business or IT analysts, TIBCO
Nimbus is easy to learn, easy to
understand, and easy to use.
3. DATASHEET | 3
A How-To Guide empowers employees with the ability to find the right information
whenever and wherever they need it to accomplish work. This resource is useful
for new employee training, for existing employees to review how to accomplish
uncommon tasks or exceptions, and for communicating changes or introducing
new products or services to the whole organization.
BUILT-IN COLLABORATION
TIBCO Nimbus was designed to simplify collaboration around process
improvement. This simplification includes stakeholder collaboration, process
change requests, process change sign-offs, and the ability to assign actions to
individuals or groups.
Nimbus collaboration can also be enhanced with TIBCO’s social networking
platform tibbr®
.
AUTOMATE AND SUSTAIN
AUTOMATE WHERE IT COUNTS
Just because you can automate a process, doesn’t always mean you should.
Nimbus has very powerful features, such as activity based costing (ABC), for
building business cases to justify automation projects and prove ROI. For example,
which process will give you the highest ROI or solve the biggest business
problem? Is the exception worth automating, or should it remain manual (and
documented)? ABC features allow you to automate where it counts and not just
where you think it might be useful.
As-Is-Process To-Be-Process
Reduced costs by $1 million, full-time employees (FTE) by 21, unit costs by $204,
and duration by 7 hours.
FEATURES
ENTERPRISE SCALABILITY:
TIBCO Nimbus is currently in
use by thousands of companies
around the world. These
instances range from several
hundred to tens of thousands of
users at large global enterprises.
PERSONALIZED DASHBOARDS:
Nimbus personalized
dashboards deliver the
right information to the
right people and support
critical communication and
collaboration tasks such
as discussions, process
reviews, approvals, and
change notifications.
SHAREPOINT INTEGRATION:
You can integrate the TIBCO
Nimbus web server into
SharePoint, allowing users to
access processes, documents,
to-dos, and storyboards
from within your existing
SharePoint environment.
SAP INTEGRATION:
Nimbus offers SAP certified
integration between Nimbus
and SAP Solution Manager. This
allows the synchronization of
SAP Solution Manager Business
Blueprint process hierarchies
with Nimbus Statement Sets.
ACKNOWLEDGEMENTS
AND ACTIONS:
Content is targeted to users
based on their roles and
groups in the organization;
once information is published,
interested users get alerted,
and everyone sees the new
content immediately. There
is also the ability to receive
acknowledgements from users
to serve as auditable records of
notification and training.
4. DATASHEET | 4
SUSTAIN IMPROVEMENT
Making continuous improvement effective for your organization has much more
to do with its culture than tools and methodologies. Simply put, if your employees
don’t adopt changed processes, improvement won’t happen. You have to involve
the people who do the work every day in your continuous improvement efforts
because they are best positioned to identify waste and suggest improvements.
Nimbus encourages business processes to become core to how an organization
operates as opposed to being relegated to the domain of business analysts. It does
this by providing the entire organization with a single source of truth about how
things should be done, which engages the entire organization in the processes and
their improvement. Features such as process governance, auditability, role-based
personalization, the ability to embed live metrics/scorecards, system transactions,
standard operating procedures, training material … in fact any electronic asset … all
combine to ensure the long-term sustainability of process improvement projects built
in TIBCO Nimbus.
ATTRIBUTES AND CAPABILITIES
ACTIVITY BASED COSTING (ABC)
Nimbus ABC is a powerful analysis tool that provides the costs associated with
a process. These costs can be used for validating and ranking potential business
process improvements and automation. ABC allows you to explore the costs for
simple volume changes, decisions points, resource replacements or alternatives,
and process simplification. This information can be used to build business cases
to justify automation projects and prove ROI.
Some of the ABC calculations and adjustment variables are:
• Trust
• Resource Cost
• Duration
• Volume
• Full Time Employees
• Probabilities
• Early/Late Start
• Early/Late Finish
PROCESS AND PROGRAM ANALYTICS
Adding Nimbus analytics to your environment unlocks a wealth of process-
related data. Rather than viewing content as static reports, Nimbus Analytics
makes it possible for business users to reveal hidden patterns and trends within
their processes.
Nimbus analytics leverages the power of TIBCO Spotfire®
visual analytics.
Visual reports are created that access information from Nimbus and can draw
from not only process diagrams, but also information related to their governance,
modification, audit records, and so on. This capability allows program and process
analytics to be embedded directly in the process maps.