Download to read offline
More Related Content
Similar to Driving Continuous Innovation Every Year
Driving Continuous Innovation Every Year
- 1. Continuous for a BetterBusiness… Every Year
- 2. What is Innovation? Askinga simple question… How do I serve my customer ‘even better’ than I did yesterday?
- 3. On the Agenda… Howto… • Think differently about your business • Understand how to prepare yourself to thrive in the future • Avoid the biggest barriers to innovation • Implement a philosophy of constant improvement • Discover how simple and fun innovation really can be Link to slides – slideshare.net/tradeinsights
- 4. Who is inthe room?
- 5. Who is inthe room? Rectangle - Intelligent, strong decision makers, proactive Triangle - lateral thinkers, prepared to look at all sides Squiggle - Creative, strong imagination, leaders of people Circle - Totally pre-occupied with sex and booze
- 8. Something to thinkabout… If it’s not working for you… it’s not working for the client!
- 10. What is itcosting you? • Being the same – in the ‘sea of sameness’ • Stagnant – Smell • Business becomes redundant
- 11. Who are you? LeadingLagging
- 12. What gets inthe way? 1. Busyness
- 14. What gets inthe way? 1. Busyness 2. Success
- 15. When to bedisruptive
- 16. When to bedisruptive
- 17. What gets inthe way? 1. Busyness 2. Success 3. Fear
- 18.
- 19.
- 20.
- 21.
- 22. How to Innovate.. 1.Become your customer 2. Become your customers customer 3. Solve their biggest problems 4. Help the customer BE a great customer 5. Help them look good
- 23.
- 24. Understand… 1. Greed 2. Lazy 3.Impatience 4. Vanity Give more than you promise Make it easy for them Make it happen quickly Make them feel good in the process.
- 25. Ingredients • Leadership • Trust •Constructive conflict • Be ok with failing/mistakes – its all part of success • Stretch the comfort zone • Challenge the status quo • Commitment to KAIZEN • Keep it simple
- 26. How to Createthe space – schedule it – re create Challenge the status quo Zero based thinking Think BIG - it really is FUN! Let people think you are crazy Be around like thinkers Future pace Study other industries
- 36. When it goeswrong… Focus is on cost savings or making money alone Too complex Think that technology is the answer The market is not ready
- 37. Small Examples • Offerextra services • Maintenance check • Payment options • Reminders • Thank you gifts • Offshore/outsource - efficiency
- 38. Questions to consider Ifyou could only work on one project for a year to transform the business, what would it be and why? What suffers more breakdowns: our products, our processes, or our people? How could we fix this? It’s 2025 and we’re the best company to work for in the world: What two things did we do to earn this award?
- 39. Questions to consider Whichparts of your processes would you like to kill or eliminate? What would our dream testimonial from a customer say? What can we offer for free that no one else does? What is the shortest path to the customer? How could we get there in ½ the time
- 40. Thinking… Perhaps the wayto meet tomorrow’s challenges is not to use yesterdays thinking, but to dare to think the previously unthinkable, to speak the previously unspeakable, and to try that which was previously out of the question.
- 41.
- 42.
Editor's Notes
- #11 Give me some feedback – just type into the box