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Big challenges and small solutions

19th March, 2012
Overview:

•   ESOL – creating the conditions for integration?
•   The ESOL Nexus project – an overview
•   Three big challenges and a few small solutions
A:   Good morning, can I help
     you?
B:   Hi, yes, I’ve got an
     appointment with Dr. Mulligan
B:   Can I have your name,
     please?
A:   Yes, it’s Mrs Powell
B:   Here we are, 10.30. Would
     you like to take a seat in the
     waiting room?
ESOL – creating the conditions for
integration?

                Published 21 Feb 2012

                Department for communities and
                local government
5 key factors that contribute to integration
Where does English have a role?
English facilitating integration:
“Integration comes from everyday life, and long-term social and
economic challenges create barriers to a more integrated
nation.

People come together through day-to-day activities, not
'integration projects' which too often feel irrelevant and prove
unsustainable. ”

                         Creating the conditions for Integration, Pg 8
Integration facilitating English


  “…the degree to which a learner acculturates to the target-
  language group will control the degree to which he acquires
  the second language”
                                        (Schumann, 1978a: 34)
The ESOL Nexus project
Background
European Integration Funded (EIF) projects enhance the integration of
third country nationals who have migrated to the United Kingdom over the
last 10 years.

The 3 year ESOL Nexus project commenced on 1 July 2011

Aims
To provide the target group with opportunities to develop their English
language, citizenship and work skills via web-based resources.

To engage with 48,000 learners over 3 years (and their teachers)
Key features of the project
A unique online portal providing easy access to resources for learners,
teachers, providers and policy makers

Pilot centres trialling resources and serving as a vehicle for engagement
with learners and teachers

A diverse team of ESOL specialists throughout the UK developing new
materials to meet the needs of ESOL learners, with a focus on interaction
in society and vocational contexts.
“Everyday life” – three challenges

1. The language that learners really need
2. The language that people really use
3. “Ready for anything” - language for unexpected
   outcomes
The language that learners really need

With a partner, brainstorm a list of situations in which you
have used spoken English to get something done
(transactional language) over the last week or so.

You have 3 minutes!
My list
•Working out how to split the bill with a friend in a café
•Persuading the courier to collect as well as deliver something
•Telling someone they’ve called the wrong number
•Buying an egg and bacon muffin
•Finding out about my daughter’s progress at parents’ evening
•Giving the dentist’s receptionist my details
•Telling the hairdresser how long to cut my fringe
•Arranging an MOT for my car
•Calling the school absence-reporting line
•Dealing with the NatWest Bank fraud department
Small solutions
Needs analysis
 “What do you need English for?”
“When do you find it difficult to communicate in English?”

Developing resources for a wider range of contexts

Parents’ evening
Driving in the UK
Working as a volunteer
Being self-employed
Reading aloud to your children
The language people really use
A:   Do you want to come over here?                          1
B:   Right, thanks (3 secs) thank you.                       2
A:   Tea or coffee?                                          3
B:   Can I have tea please?                                  4
A:   Do you want any sugar?                                  5
B:   Er, no milk or sugar, just black thanks                 6
C:   Right                                                   7
B:   I hate it when your hair gets so, you know a bit long   8
     [C: Yeah] and it’s just straggly.                       9
Small solutions
Authentic sources
At the post office:

Working in a charity shop
“Ready for anything” – language for unexpected
 outcomes
With a partner:

Thinking back to your list of situations in which you have used
spoken English to get something done (transactional language) over
the last week or so, how many of these transactions went smoothly?
Did the person you were speaking to always say what you expected
them to?

You have 2 minutes!
Small solutions
Wrong time, wrong place
Lesson Plans



Developing communication strategies

How to…
How you can get involved
•   Sign today up for further updates on the progress of the portal
•   Publicise the project to colleagues and learners
•   Get involved in piloting materials
•   Follow us on Twitter @ESOLNexus
•   Attend future workshops and events
•   Contribute to online blogs and opportunities to leave feedback on the
    website
•   Access online CPD Modules and other training opportunities

For further information contact: Dot.Powell@britishcouncil.org

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Dot powell

  • 1. Big challenges and small solutions 19th March, 2012
  • 2. Overview: • ESOL – creating the conditions for integration? • The ESOL Nexus project – an overview • Three big challenges and a few small solutions
  • 3. A: Good morning, can I help you? B: Hi, yes, I’ve got an appointment with Dr. Mulligan B: Can I have your name, please? A: Yes, it’s Mrs Powell B: Here we are, 10.30. Would you like to take a seat in the waiting room?
  • 4. ESOL – creating the conditions for integration? Published 21 Feb 2012 Department for communities and local government
  • 5. 5 key factors that contribute to integration
  • 6. Where does English have a role?
  • 7. English facilitating integration: “Integration comes from everyday life, and long-term social and economic challenges create barriers to a more integrated nation. People come together through day-to-day activities, not 'integration projects' which too often feel irrelevant and prove unsustainable. ” Creating the conditions for Integration, Pg 8
  • 8. Integration facilitating English “…the degree to which a learner acculturates to the target- language group will control the degree to which he acquires the second language” (Schumann, 1978a: 34)
  • 9. The ESOL Nexus project Background European Integration Funded (EIF) projects enhance the integration of third country nationals who have migrated to the United Kingdom over the last 10 years. The 3 year ESOL Nexus project commenced on 1 July 2011 Aims To provide the target group with opportunities to develop their English language, citizenship and work skills via web-based resources. To engage with 48,000 learners over 3 years (and their teachers)
  • 10. Key features of the project A unique online portal providing easy access to resources for learners, teachers, providers and policy makers Pilot centres trialling resources and serving as a vehicle for engagement with learners and teachers A diverse team of ESOL specialists throughout the UK developing new materials to meet the needs of ESOL learners, with a focus on interaction in society and vocational contexts.
  • 11. “Everyday life” – three challenges 1. The language that learners really need 2. The language that people really use 3. “Ready for anything” - language for unexpected outcomes
  • 12. The language that learners really need With a partner, brainstorm a list of situations in which you have used spoken English to get something done (transactional language) over the last week or so. You have 3 minutes!
  • 13. My list •Working out how to split the bill with a friend in a café •Persuading the courier to collect as well as deliver something •Telling someone they’ve called the wrong number •Buying an egg and bacon muffin •Finding out about my daughter’s progress at parents’ evening •Giving the dentist’s receptionist my details •Telling the hairdresser how long to cut my fringe •Arranging an MOT for my car •Calling the school absence-reporting line •Dealing with the NatWest Bank fraud department
  • 14. Small solutions Needs analysis “What do you need English for?” “When do you find it difficult to communicate in English?” Developing resources for a wider range of contexts Parents’ evening Driving in the UK Working as a volunteer Being self-employed Reading aloud to your children
  • 15. The language people really use A: Do you want to come over here? 1 B: Right, thanks (3 secs) thank you. 2 A: Tea or coffee? 3 B: Can I have tea please? 4 A: Do you want any sugar? 5 B: Er, no milk or sugar, just black thanks 6 C: Right 7 B: I hate it when your hair gets so, you know a bit long 8 [C: Yeah] and it’s just straggly. 9
  • 16. Small solutions Authentic sources At the post office: Working in a charity shop
  • 17. “Ready for anything” – language for unexpected outcomes With a partner: Thinking back to your list of situations in which you have used spoken English to get something done (transactional language) over the last week or so, how many of these transactions went smoothly? Did the person you were speaking to always say what you expected them to? You have 2 minutes!
  • 18. Small solutions Wrong time, wrong place Lesson Plans Developing communication strategies How to…
  • 19.
  • 20. How you can get involved • Sign today up for further updates on the progress of the portal • Publicise the project to colleagues and learners • Get involved in piloting materials • Follow us on Twitter @ESOLNexus • Attend future workshops and events • Contribute to online blogs and opportunities to leave feedback on the website • Access online CPD Modules and other training opportunities For further information contact: Dot.Powell@britishcouncil.org