This is the way Sony Ericsson and Vodafone mistreat their clients

1. E M
T H
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2. Let me tell you a sad story…

3. …that happened in sunny Spain

4. Once upon a time,
I bought a cell phone

5. From this
company,

6. this cell phone
to be precise.

7. All was OK…

8. …only till six months.

9. One day fatality
came into my
life,

10. The cell phone stop
recharging.

11. One day the battery died.

12. I took it to the
Vodafone
after-sales
service.

13. The manufacturer
technical support
department stated that it
was non fixable.

14. As it was under
warranty…

15. …and there
was no
mistreat…

16. …I claimed a
new one.

17. I think it was a
reasonable claim.

18. The answer :

19. ¡¡They could do nothing!!

20. Repeat

21. ¡¡Nothing!!

22. They told that they hadn´t responsability.

23. I then wrote to the manufacturer.

24. The answer :

25. If it is non fixable, the warranty is
automatically no longer valid.

26. Repeat

27. If it is non fixable,
the warranty is
automatically no
longer valid.

28. ¡What a foolishness!

29. I could not believe
my eyes.

30. I felt
shocked.

31. I was in a certain point…

32. …after spending several hours against stupid
answering service, and “human staff” also…

33. …for no respecting this…

34. …they asked themselves for a
bad enemy.

35. I went into
action.

36. I didn’t want money.

37. I demanded responsability…

38. …and an apology.

39. When a company
don’t focus on the
important thing
(customers)…

40. …deserves to go bankrupt.

41. I would spread my
story…

42. …Iwould become some others’partner…

43. …in search of justice…

44. …and revenge.

45. SO PLEASE

46. SHARE

47. PUNISH THEM

48. E M
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